Total 435 support advisor job vacancies in Information Technology category in The Philippines

Job Description:

• As an Application Tech Support Practitioner, you will be responsible for acting as the ongoing interface between the client and the system or application.
• Your role will involve ensuring quality by utilizing exceptional communication skills to maintain our world-class systems.
• You will accurately define client issues and interpret and design resolutions based on your deep product knowledge.
• You are expected to perform independently and become a subject matter expert.
• Active participation and contribution in team discussions are required, along with providing solutions to work-related problems.
• Develop and implement strategies to enhance system performance and reliability.
• Collaborate with cross-functional teams to identify and resolve technical issues.
• Provide training and support to team members and clients on system functionalities.
• Monitor system performance and proactively address potential issues before they escalate.

Requirements:

• Expert proficiency in Application Production Support is required.
• Advanced proficiency in Services Management is recommended.
• Intermediate proficiency in Customer Support Operations, along with beginner proficiency in .NET Programming and Microsoft SQL Server Integration Services (SSIS), is suggested.
• Minimum working experience - Understand the ITIL application support process, worked with AzDO previously.
• Top 3 MUST have skillset - AzDO, ITIL Process, Tickets handling.

Job Details:

• Contract Duration:  1 year (May 2026 - April 2027)

• Location: near to MRT Novena

• Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

• Salary Range: UP $3,800.00

Job Scope:

• Programme Support and Coordination (30%)

• Stakeholder Engagement and Events (30%)

• Administrative and Secretariat Support (20%)

• Research and Documentation (20%)

Requirement:

• Degree in Business, Events Management or related fields. 

• At least 2 years of relevant working experience  

• Demonstrated ability to work in fast-paced environments managing multiple priorities and stakeholders. 

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15796

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

About Us

Strong Olive is a growing community initiative dedicated to supporting young adults (18–45) living with cancer. We design safe spaces, empower lived experiences, and create meaningful programmes that address the psychosocial, emotional, and practical needs of young adults across their cancer journey. As a young start-up, we value creativity, agility, compassion, and a strong commitment to community impact.

Role Overview

We are looking for a passionate and dynamic Programme & Case Management Executive who will support young adults with cancer through case management, programme development, and community engagement.
This role is ideal for someone who enjoys people-facing work, is able to multi-task, and thrives in a fast-moving, mission-driven environment.

Key Responsibilities

1. Case Management & Client Support

• Provide direct psychosocial support to young adults with cancer.
• Conduct needs assessments and ongoing follow-ups.
• Develop personalised case management plans and track progress.
• Coordinate referrals to the community or healthcare services as needed.
• Maintain proper documentation, case notes, and confidentiality in line with organisational and sector standards.

2. Programme Development & Facilitation

• Co-develop and run community programmes and events  for different segments of our client group
• Build youth-friendly, engaging, and evidence-informed programme content.
• Support programme evaluation, data collection, and reporting.
• Assist in volunteer coordination during programmes.

3. Community Engagement & Stakeholder Relations

• Represent the organisation at outreach events, hospital fairs, and community sessions.
• Work collaboratively with healthcare professionals, social workers, counsellors, and programme partners.
• Support communications (e.g., WhatsApp Groups, IG/TikTok content input, outreach materials) where needed.

4. Internal Operations & Start-Up Support

• Support organisational logistics, administration, and ad-hoc tasks within a small founding team.
• Contribute ideas to improve systems, workflow, and programme quality.
  

Requirements

Education & Experience

• Diploma or Degree in Social Work, Psychology, Counselling, Community Development, Youth Work, Public Health, or related fields.
• Prior experience with youth work, health-related support, oncology, or community social services is advantageous.
• Fresh graduates with strong passion and relevant internships will be considered.
• Mid-career professionals with relevant and related certifications in social service will be considered.

Skills & Attributes

• Strong ability to connect with young adults, especially those navigating major life changes.
• Comfortable handling casework, crisis support, and multi-stakeholder communication.
• Good presentation and facilitation skills.
• Excellent organisational and multi-tasking abilities; able to work with some ambiguity.
• Empathetic, non-judgmental, and culturally sensitive.
• Good writing and documentation skills.
• Comfortable with both independent work and teamwork in a small, mission-driven start-up environment.

What We Offer

• Opportunity to be part of a founding team in a growing young adult cancer movement.
• Meaningful impact on the lives of young adults and their families.
• Supportive environment that values learning, creativity, and growth.
• Training opportunities in oncology care, youth engagement, trauma-informed practice, and programme design.

Job Description & Requirements

• Provide 7 x 24 operational support for all production practices including weekends and holidays for Trade Finance processing applications

• Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner.

• Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Possesses good domain knowledge of Trade Finance systems.

• Leads technical team in support of 3 -5 operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups.

• Leads formal and informal Post Event Problem Reviews (PEPRs), coordinates delivery dates, define action items, and pursue issues to closure for problems that occurred for all Severity Level 1 – 3 client impacting incidents.

• Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions. Contributes metrics-based reporting on the production and/or pre-production environment. Keep current with emerging technologies and lead implementation efforts as applicable.

• Participate in knowledge transfer to ensure better grasp of the product and domain.

• Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

We are seeking the Network Support (Marine Communications) to support the pre and post-sales activities related to the Maritime telecommunication solutions provided to the commercial marine and offshore vessels.

Roles and Responsibilities

Pre-sales

· Support the sales teams in determining customer requirements and recommend appropriate solutions eg. based on vessel size and data usage requirements to pitch the right satellite solutions.

· Support the design of the communications network onboard vessels to connect to the satellite solutions recommended

· Perform the installation of IT networks (LAN setup, switches and routers settings, firewall settings etc) systems onboard vessels on satellite solutions per industry practices and vendor criteria. This includes the staging of customers’ systems and equipment and configuration settings and commissioning of services.

Post-sales

· Track all inbound and outbound activities including monitoring, maintenance, reporting, and problem resolution.

· Use the fault ticketing system to log and track timely resolution of customer-reported issues.

· Support customer’s change requests for systems settings eg firewall settings, top-ups of pre-paid value etc.

· Update of the technical knowledge database and determine methods to improve resolution turnaround time.

Requirements:

• Diploma in Information Systems, computer engineering, related fields, or any related field.
• Good analytical and interpersonal communications skills.
• Good documentation and report writing skills.
• Able to work independently and with a strong keen to learn mindset.
• Good understanding and implementation skills in IP, Networking and Firewall.
• Knowledge of satellite technology will be an added advantage.

· Able to be on shift rotation. Additional monetary allowance will be compensated for weekend shift.

Overview

We are looking for a Technical Support Specialist to join our 24x7 support operation.​ The role involves providing technical support for Microsoft 365 (M365) in both Japanese and English. Candidates with hands-on experience in M365 administration and PowerShell operations are highly preferred.​

Job Description ​ 

• Provide end-user support for Microsoft 365 (Japanese & English)​Handle incidents and service requests, perform initial troubleshooting and escalation​  
• Manage user accounts, permissions, and configuration changes
• Perform operational tasks for M365 using PowerShell (e.g. administration, verification, routine tasks automation)​
• Create and manage tickets, document troubleshooting steps and resolutions using ITSM tools​
• Coordinate with internal teams and vendors for issue resolution and follow-ups​
• Maintain knowledge articles, SOPs, and FAQs​

Requirements   

• Fluent in Japanese and English in writing and speaking
• Min. Dip 3-5 yrs
• Experience in IT Helpdesk / Service Desk support​
• Solid understanding of Microsoft 365 fundamentals and support operations​
• Ability to support users in both Japanese and English (verbal and written)​
• 24x7 shift schedule including night shifts and weekends/Singapore Public holidays​

• Act as the initial point of contact for high-speed engine system technical issues that have been escalated; work with internal engineering and product teams to conduct root cause analysis and offer practical solutions.
• Organize technical service instances that call for cross-functional cooperation, making sure that information is effectively shared between the departments of service operations, sales, engineering, and aftersales.
• To guarantee smooth service execution, oversee field service engineers' service coordination, including work assignment, resource planning, and technical preparation.
• Assign service engineers to test the engines and work with the workshop supervisor to plan the test bed.
• As the subject matter expert, actively participate in customer meetings, audits, and technical reviews while providing remote and onsite technical support to clients in the APAC region.
• To assist with Integrated Logistics Support (ILS) preparation for tenders and ongoing project deliveries, collaborate closely with the sales and project teams.
• Determine the technical skill gaps in the high-speed engine service team and Business Partners; work with the Engine Academy to create and deliver organized training programs (classroom, digital, and hands-on).
• Enhance diagnostic skills, technical competency, and customer communication by coaching and mentoring field service engineers and technicians.
• Uphold and manage the region's internal and external service employees' certification status, competency records, and service skill matrix.
• Determine corrective and preventive measures for persistent service issues or non-conformities, and assist with root cause investigations.
• Participate in projects for continuous improvement and service process standardization to lower service costs and boost technical responsiveness.
• Create and maintain service documentation, such as technical checklists, reports, bulletins, troubleshooting manuals, and SOPs.
• Track training results, technical KPIs, and service effectiveness metrics, and suggest data-driven enhancements.
• Engage in regional and international technical forums to reflect the performance and insights of the local organization.
• Maintain safety and quality standards in all field support and training operations in accordance with Ministry of Manpower regulations and rules.
• In order to support onsite technical interventions, customer engagements, training facilitation, and service coordination, up to 20% of travel (both domestic and foreign) is necessary.

Requirements:

• Mechanical or electrical/electronic engineering bachelor's degree (or its equivalent).
• At least 6 years of field support or technical service experience, preferably in the high-speed engine, energy, or maritime sectors.
• Demonstrated practical diagnosis and troubleshooting skills.
• Strong communication, coordination, and documentation abilities.
• Expertise instructing junior engineers or providing technical training.
• Expertise in field service engineers' operational assistance and service coordination.
• Familiarity with e-learning platforms, service quality frameworks, and training development tools.
• Knowledge of digital service tools and remote diagnostics.

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 4 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

Careers at Yokogawa

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Application / Technical Support Engineer | 5 Days | Up to $4.5k | Bukit Batok

Location: Bukit Batok Crescent
Working Days: Monday – Friday
Working Hours: 8:30 am – 5:30 pm
Salary: SGD 3,200 – 4,500 per month

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities

• Manage and support the full range of automation products distributed by the company.
• Provide pre-sales and post-sales technical and application support by analyzing customer requirements and proposing appropriate solutions.
• Prepare and deliver technical proposals, application notes, and solution-based documentation.
• Respond to customer queries and resolve technical issues through email, phone, or onsite visits.
• Conduct product training sessions and live product demonstrations.
• Use application knowledge to demonstrate product capabilities and performance advantages.
• Interface with product principals to relay technical feedback and recommend product enhancements.

Requirements:

• Degree in Electronics, Electrical, Industrial, Mechatronics, or related field.
• Training provided; 1–2 years of experience an advantage.
• Knowledge of PLC, control/automation, touch panels, and IoT is a plus.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: supreme.cc.han@gmail.com

Chaw Chiaw Han, Reg No: R22106723

The Supreme HR Advisory Pte Ltd, EA No: 14c7279

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Fixed term contract
Banking Experience is must

Responsibilities

· Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.
· Prioritize defects and plan for production release based on defect criticality or align with the quarterly release
· Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production environments.  
· Maintain Production stability by ensuring deployments have completed the necessary risk and impact assessments.
· Follow up on defect closure and meet defect closure KPI
· Share production defect support learning with QA team and development team to improve application quality and minimize future defects
· Verify and deploy programs and systems
· Troubleshoot, debug and upgrade existing software

Requirement

• Degree in Computer Science or related discipline
• At least 10 years of professional experience.
• Experience in maintaining / managing applications in some of the technologies such as Java, ReactJS, Python, Oracle, Solaris, RedHat Linux, JBOSS, Openshift Container Platform, Apache, Cloud based development, IBM MQ, Kafka MQ, Connect Direct, Control-M, Tivoli, Geneos, Splunk, etc.
•  Knowledge of FIS OPF (Open Payment Framework) product is a must at least in the capacity of troubleshooting, deployment, etc.
• Good to have exposure on Identity and Access Management (IAM) platform.
• Strong working experience with Java, Spring Boot and API (Microservices)
• Experience with databases (SQL) and Object-Relational Mapping (ORM) frameworks, such as Hibernate
• 8 or more years’ in troubleshooting and fixing issues across different technologies/platform
• Experience with payment domain and SWIFT message will be a big plus
• Strong written, oral communication skills and ability to manage user/vendor/customer/stakeholders
• Experience tuning Kafka components for varying traffic and performance requirements
• Experience with Incidents & Problem management & associated tools (Remedy/JIRA)
• Experience with CI/CD tools such as BitBucket / Jenkins / Sonarqube / Aldon

Job Summary

You will be responsible for managing application incidents, requests, and escalations, ensuring high service quality, stakeholder communication, vendor performance, and continuous improvement while supporting audits and compliance.

Mandatory Skill-set

• Bachelor’s degree in Computer Science, Information Technology, or related field;
• Must have minimum 4 years of experience in IT service management or support within large-scale, diverse IT environments;
• Proficient in supporting Microsoft application frameworks, Linux, and containerized applications;
• Must have strong knowledge of SQL, including reading scripts and creating/updating stored procedures;
• Experience in consulting or system integrator roles and managing 3rd-party services;
• Excellent leadership, people management, and resource management skills to handle multiple deliverables;
• Strong analytical skills with the ability to work independently in fast-paced, multi-tasking environments;
• Exceptional verbal and written communication skills for effective stakeholder engagement.

Desired Skill-set

Prior technical experience with gaming management, CRM, digital signage, or inventory systems.

Responsibilities

• Oversee IT incidents, requests, and escalations, ensuring timely resolution and continuous service improvement;
• Take ownership of major incidents and support tickets, coordinating stakeholders and driving post-incident reviews;
• Ensure high IT service levels in projects by assessing impacts and planning mitigation measures;
• Maintain IT service quality and capacity in line with business growth and project demands;
• Manage vendor performance and service level agreements;
• Lead support teams to enhance user experience and satisfaction;
• Track project performance through scorecards;
• Support audit, compliance, and governance activities. 

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements:

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified
Recruit Fast Pte. Ltd. (EA License: 23C1828)  EA Personnel: R1330005 Email: reeve@recruitfast.sg  Website: www.recruitfast.sg

• Position : Technical Support (Electrical / IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3500 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.