Total 445 support advisor job vacancies in Information Technology category in The Philippines

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

Key Responsibilities

• Expected to take accountability of assigned project scope of work and timelines.

• May work from limited or no documentation

• Perform tool build, integration, testing and troubleshooting to start-up new tools. 

• Perform Planning, communicating, and coordinating support plans between stakeholders

• Perform periodic diagnostic testing and necessary preventative maintenance to ensure tool productivity and quality performance. 

• Able to work with Clean Room Facilities stakeholders to specify tool facilities requirements to meet needs of the tool.

• Able to work with the facilities group to manage & troubleshoot any facilities related issues

• Applies diagnostic techniques and use of documentation and test equipment. Define & execute Qualification plans.

• Able to perform routine preventive maintenance within established timeframes.  

• Participate in projects to improve productivity, maintenance downtime, costs reduction and uptime improvement.

• Uses training and experience to identify process, software or hardware related system problems.

• Strives to perform BKM’s. Uses knowledge management systems.  Follows all IP guidelines.

• Assumes responsibility for complete customer satisfaction within work area

• Comply with all safety procedures and consistently demonstrates safety as a value

Requirements

• Prior Experience in ALD Process tools is preferred 

• Prior experience in Cleanroom Facilities VMB & Ampoule Set-up is preferred.

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools

• Relevant education qualification in Engineering

• Ability to work with deadlines and with all levels of stakeholders

• Ability to work in cleanroom work environment

• Expected to work shifts and weekends (Rostered) 

Work Location

• Fusionopolis (One North)

Programme Management Support Executive (Training & Development)

Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support training administration and learning operations. The role involves coordinating course registrations, maintaining learning records, managing e-learning accounts, preparing reports, handling email communications, and supporting programme management.

Key Responsibilities:

• Provide administrative and operational support for training programmes, learning activities, and course coordination.
• Manage end-to-end course registrations, confirmations, withdrawals, deferments, postponements, and cancellations for internal and external training programmes.
• Liaise with training providers, vendors, internal stakeholders, and staff on training-related matters and enquiries.
• Monitor course attendance, completion status, and post-training evaluations.
• Review and process training-related invoices and supporting documents accurately and within timelines.
• Support administration of learning systems and e-learning platforms, including account creation and maintenance.
• Monitor completion of mandatory e-learning modules and follow up with staff where required.
• Extract, consolidate, and format learning data and reports using Microsoft Excel.
• Prepare regular reports and submissions for management and stakeholders.
• Create and disseminate course communications and email broadcasts.
• Manage shared email inboxes and respond to staff enquiries in a timely and professional manner.
• Support coordination of training logistics, including venue arrangements and refreshments where required.
• Review existing workflows and suggest process improvements to enhance operational efficiency and service quality.
• Maintain proper documentation and administrative records.
• Provide general administrative support for learning and development activities as assigned.

Requirements:

• Diploma or GCEA Level qualification from a recognised institution
• Minimum 5years of relevant experience in HR administration, coordination, learning and development support, or related functions.
• Strong verbal and written communication skills with good interpersonal and customer service abilities.
• Able to manage multiple tasks effectively in a fast-paced environment and work within tight timelines.
• Resourceful, proactive, self-motivated, and able to work both independently and collaboratively in a team environment.
• Proficient in digital tools and applications, including Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, and Zoom.
• Knowledge of Excel functions such as VLOOKUP and Pivot Tables will be an advantage.
• Familiar with design tools such as Canva or PowerPoint for creating simple communications materials
• Familiar with Workday, Learning Management Systems(LMS), or similar HR/enterprise systems

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operations.

• Perform SQL queries and data analysis for troubleshooting and investigations.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Role:
Customer Support Engineer (Semiconductor / Training Provided)

• Singapore Based (Office at Ubi / Site)

• 5 Days work per week (8.30am – 5.30pm + OT (sometime only))

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply

• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job + Willing to travel overseas on short notice for service job assignments.

• $3000 negotiable

• Career Progression Opportunities

Job scope

Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Site Digital Shopfloor System Support (IT infrastructure/ MES/ Pharma)

12 Months Contract

Location: Tuas

Up to $10,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Job Purpose

• For the delivery and improvement of digital solutions by providing project management and solutions expertise to business users

Responsibilities:

• Shopfloor system Lifecycle management (MES, Historian, system integration)
• Shopfloor system support improvement
• IT-OT systems integration support 
• Application management and governance

Requirements:

• Project management, Process management and Problem solving; Incident management, change management
• Expertise on the solutions in shopfloor domain:MESERPData HistorianIIoT platform, plant connectivity
• Knowledge on system architecture.
• Knowledge on Quality process such as GxP qualification
• Business environment:  Pharma industry – Vaccines, Biologic products, Manufacturing Environment, GxP compliance.

Lim Pey Chyi - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com.

Role Overview

• We are seeking an experienced Application Maintenance Engineer to support the System for a long-term application maintenance and support engagement. The candidate will provide Level 2 and Level 3 support, ensuring the availability, stability, performance, and integrity of critical production and non-production environments.

• This role requires strong hands-on experience in the Microsoft technology stack, system integration, database support, incident/problem management, and production support operations. The candidate must be able to work onsite at the client’s office (9am-6pm) and provide onsite support during major events as required.

• In addition, the role is expected to provide end-to-end application maintenance services, including incident investigation, resolution management, and bug fixes. The position requires solid technical expertise across a broad range of technologies, including programming in .NET, data streaming with Kafka, database management with Oracle, and domain knowledge in system integration using Oracle Service Bus (OSB), as well as related technologies such as SignalR and Redis.

Required Skillsets:

• Knowledge and competency of Microsoft Technology Stack DOT.NET, C#, ASP.NET WEB API, ASP.NET MVC, MVVM, Entity Framework, LINQ, Kafka, Signal R, SSIS, SSRS.

• Knowledge and familiarity of using Microsoft Technology Stack such as SCCM, SCOM.

• Knowledge on Oracle Service Bus Message Flow, Proxy Service, Business Service, XQuery, XML, XSLT, JMS, SOAP, REST, WSDL, Adapters and concepts of SOA development.

• Knowledge and competency of MSSQL, Oracle DB from infrastructure and application perspective.

About STTGDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II team member in International Consumer Banking, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will respond to and manage high-impact incidents, ensuring timely resolution and transparent communication with stakeholders, while supporting the Problem Management lifecycle to minimize repeat incidents and enhance operational resilience.

Job Responsibilities

• Respond to incident escalations from squads, vendors, and business operations, taking ownership of the incident management process and driving it through to resolution.

• Assess and prioritize multiple incidents based on customer, business, regulatory, reputational, and financial impacts.

• Maintain authoritative incident timelines throughout the lifecycle of each major incident.

• Communicate incident status, resolution, and impacts clearly to internal and external stakeholders.

• Facilitate timely communications with customers using our communication tools.

• Support the Problem Management lifecycle by assisting with root cause analysis documentation and helping ensure corrective action plans progress to closure.

• Partner with engineering, SRE, operations, risk, compliance, and vendor teams to support long-term solutions.

• Support weekend coverage as part of a rotating shift-based schedule.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in computer science, Cybersecurity, Data Science, or related disciplines

• 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services.

• Experience managing incidents in high-availability, high-transaction environments.

• Strong real-time communication skills under pressure, including the ability to convey technical information clearly to diverse audiences.

• Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud.

• Ability to triage and manage multiple simultaneous incidents, prioritizing by impact.

• Familiarity with Information Technology Infrastructure Library (ITIL) framework practices, especially Incident, Problem, and Change Management.

• Ability to work methodically and calmly under pressure, collaborating to deliver optimal outcomes.

• Proficiency with collaboration and workflow tools such as Jira, Confluence, and customer communication tools.

• Working knowledge of IT Service Management platforms like ServiceNow.

Preferred Qualifications, Capabilities, and Skills

• Prior experience in Major Incident Management or Command Centre operations.

• Exposure to root cause analysis methodologies and evidence-based analysis.

• Strong analytical and critical thinking skills.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=55673e3df12b5a3d90ddaedb0ec42d2f

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below: Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP and UDP
• Experience with Linux, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

Job Title: Technical Support Assistant (M1-1027)
Location: Joo Koon
Working Hours: Mon-Fri 8am-5.10pm
Salary: $2800-$3000

Responsibilities
• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Job Description & Requirements

Job Summary

We are seeking a Senior level, Linux system administrator to support and maintain enterprise Linux infrastructure environments. The successful candidate will be responsible for ensuring the stability, availability, security, and performance of Linux servers supporting business-critical applications.

Key Responsibilities

• Administer and support enterprise Linux server environments across development, testing, production, and disaster recovery platforms.
• Perform Linux operating system installation, configuration, patching, upgrades, and maintenance activities.
• Monitor system health, availability, and performance, and implement corrective actions to ensure service reliability.
• Troubleshoot and resolve Linux operating system, infrastructure, and application-related issues within agreed service levels.
• Conduct root cause analysis for system incidents and implement preventive measures to minimize recurring issues.
• Support capacity planning, system performance tuning, and infrastructure optimization initiatives.
• Manage Linux services, including file systems, storage, logical volume management (LVM), DNS, NTP, and user access administration.
• Implement and maintain server security controls, system hardening standards, and access management procedures.
• Develop and maintain shell scripts and automation tools to streamline operational processes and improve efficiency.
• Collaborate with application, database, network, and infrastructure teams to support project implementation and production releases.
• Participate in change management activities, including impact assessments, implementation planning, and post-change validation.
• Support backup, recovery, and disaster recovery processes to ensure business continuity requirements are met.
• Maintain accurate technical documentation, operational procedures, and system configuration records.
• Assist with audit, compliance, and regulatory requirements by providing supporting documentation and evidence.
• Provide technical guidance to junior team members and contribute to knowledge-sharing initiatives.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Minimum 10 years of experience in Linux system administration and infrastructure support within enterprise environments.
• Hands-on experience with Red Hat Enterprise Linux (RHEL), CentOS, Oracle Linux, or equivalent Linux distributions.
• Strong knowledge of Linux server administration, system troubleshooting, and performance monitoring.
• Experience in Linux patching, operating system upgrades, and production support activities.
• Working knowledge of Linux clustering, high-availability configurations, and disaster recovery concepts.
• Experience with shell scripting (Bash/Korn Shell) and automation of routine administration tasks.
• Good understanding of networking concepts including TCP/IP, DNS, NTP, SSH, and connectivity troubleshooting.
• Knowledge of system security, access management, vulnerability remediation, and server hardening practices.
• Familiarity with enterprise monitoring tools and incident management processes.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work independently and support critical production environments.