Total 645 relationship manager job vacancies in Information Technology category in The Philippines

Your new company

Our client in public sector is looking for an experienced Data Science Manager to join their team.

Your new role

• Translate strategic direction into actionable ML/AI digital transformation plans, ensuring scalable architecture and responsible AI standards.
• Define and drive CIO Office outcomes and OKRs, aligning with HQ goals and executing long-term roadmaps.
• Identify inefficiencies, anticipate risks, and take decisive action to improve operations and seize opportunities.
• Build cross-functional partnerships and foster a culture of innovation, collaboration, and continuous improvement.
• Develop and manage high-performing teams through coaching, hiring, and creating an environment for sustained performance.

What you'll need to succeed

• Bachelor’s or Master’s degree in Computer Science, Statistics, AI, or related quantitative field.
• Deep expertise in satellite data, cloud infrastructure, and government security requirements.
• 10+ years of technical leadership experience in data analytics, database management, and software development.
• Knowledge of space systems such as mission control software, orbital analysis, and space weather tools (preferred).
• Excellent communication and strategic thinking skills, with the ability to translate complex concepts into actionable plans, plus program management experience.

What you'll get in return

In return, you'll be part of an organization that values its employees. You’ll be rewarded with:

• Structured career growth and plenty of developmental opportunities
• Hybrid and stable working environment

What you need to do now

If you're interested in this role, click 'apply now' or for more information and a confidential discussion on this role or to find out about more opportunities in Technology, contact Yuki Cheung or email yuki.cheung@hays.com.sg. Referrals are welcome.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

EA Reg Number: R22110258 | EA License Number: 07C3924 | Company Registration No: 200609504D

Overview

The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together seven national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system.

The Business Entities under CRIS include:

• Singapore Clinical Research Institute (SCRI)
• National Health Innovation Centre (NHIC)
• Advanced Cell Therapy and Research Institute, Singapore (ACTRIS)
• Precision Health Research, Singapore (PRECISE)
• Singapore Translational Cancer Consortium (STCC)
• Cardiovascular Disease National Collaborative Enterprise (CADENCE)
• SIngapore Medical FOundation AI model (SIMFONI)
   

Together, CRIS makes a positive difference to Singapore patients and researchers by ensuring that these clinical research platforms and programmes are at the cutting edge of capability development and innovation. If you are as passionate as we are in clinical trials and research, we want you!

The Singapore Translational Cancer Consortium (STCC) aims to strengthen the overall impact of cancer research and translation in Singapore by bringing together key basic, clinical and translational teams on joint platforms to actively establish and implement collaborative cancer programmes. STCC is part of the Consortium for Clinical Research and Innovation Singapore (CRIS) umbrella of research-related business entities and is supported by the National Research Foundation, Singapore (NRF) and the Singapore Ministry of Health through the National Medical Research Council (NMRC) Office, MOH Holdings Pte Ltd.

STCC; a nationally coordinated consortium to synergise cancer research capabilities in Singapore, brings together unmatched basic, clinical, and translational talent in Singapore to create globally significant peaks of excellence in selected Asian cancers.

STCC's five joint platforms – Cancer Clinical Trials and Investigational Medicine Units, Cancer Databases and Tissue Banks, Translational Research Integration and Support, Business Intelligence and Development, and Impact and Population Health – provide an enabling research and innovation environment driven to foster translational research and meaningful outcomes for society.

Through collaborative relationships with our partner institutions [comprising of National Cancer Centre Singapore (NCCS), National University Cancer Institute, Singapore (NCIS), National University Hospital (NUH), National University of Singapore (NUS) and Tan Tock Seng Hospital (TTSH)],  and by capitalizing on the strengths of industry and academia, STCC is uniquely poised to develop initiatives that are aligned with Singapore's goals in value-based healthcare innovation and economic value creation.

About the Role

The Programme Manager will support the STCC Programme Office in coordinating and executing key translational research programmes, while facilitating collaboration across STCC platforms. The role aims to strengthen STCC’s ability to deliver multi-institutional programmes and improve alignment between clinical, research, data, and industry-facing activities. The incumbent will work across programmes and platforms, with scope to progressively take on greater responsibility as familiarity with STCC’s operations increases. The role will also support improved coordination across programmes and platforms to enable more efficient translation of STCC capabilities into research and collaboration outcomes.

Key Responsibilities

Programme Coordination & Execution

• Support planning and execution of STCC programmes by:
  Developing and tracking workplans, timelines, and deliverables.Coordinating stakeholders across institutions and platforms.
• Follow up on action items to ensure steady progress of programmes.
• Provide support to programme leads to achieve defined objectives.

Cross-Platform Coordination

• Facilitate coordination across STCC platforms for programme implementation.
• Work with platform managers, leads and other stakeholders to:
  Align activities where programmes involve multiple platforms.Clarify roles and responsibilities.
• Identify coordination issues or bottlenecks and escalate where appropriate.

Platform and Collaboration Support

• Support platforms in linking their capabilities with programme and collaboration needs
• Assist in preparation of materials or proposals for internal and external collaborations
• Coordinate inputs from multiple stakeholders for partnership-related activities

Programme Office Coordination & Leadership Support

• Support overall Programme Office coordination, including:
  Programme tracking and reportingPreparation and coordination of meetingsDocumentation and follow-up on action items
• Assist in preparing materials for internal and external discussions and meetings
• Support coordination of key initiatives across stakeholders and ensure timely follow-through
• Contribute to improving processes and workflows within the Programme Office to enhance efficiency and clarity
• Take ownership of assigned tasks and follow through to completion with minimal supervision.

Requirements

• Degree or Masters in health & biological sciences or related discipline; a PhD is not essential but will be an advantage
• Prior experience in healthcare or science sector is a plus
• Excellent time management and organisational skills.
• Excellent written and verbal communication skills.

What you need to know

Successful candidate will be offered a 3-year renewable contract. We regret that only shortlisted candidates will be contacted. For more information about CRIS and the Business Entities, visit our websites below:

• CRIS – https://www.cris.sg
• SCRI – https://www.scri.edu.sg
• NHIC – https://www.nhic.sg
• ACTRIS – https://www.actris.sg
• PRECISE – https://www.npm.sg
• STCC – https://www.stcc.sg
• CADENCE – https://www.cadence-cvd.sg
• SIMFONI - https://www.cris.sg/singapore-medical-foundation-ai-model-simfoni

about the company

Randstad is partnering with a leading commercial client to hire a Project Facility Building Manager. In this role, you will be responsible for overseeing the daily operations, maintenance, and overall management of the building. You will ensure optimal operational efficiency, safety, regulatory compliance, and service excellence across all assigned sites.

about the job

• Oversee day-to-day site operations, ensuring the smooth performance of all M&E systems, including HVAC, electrical, plumbing, and lifts.
• Plan and implement both preventive and corrective maintenance schedules to ensure equipment reliability and longevity.
• Manage space utilization, cleanliness, landscaping, and overall building presentation.
• Ensure full compliance with local building codes, safety regulations, and environmental requirements.
• Act as the primary point of contact for all facility-related matters and issues.
• Manage external vendors including cleaning, security, maintenance, pest control, and landscaping services.
• Review and negotiate service contracts, monitor performance, and ensure adherence to SLAs.
• Coordinate vendor works to minimize disruption to building users.

skills and experience required

• Degree/ Diploma in Facilities Management / Engineering / Real Estate, or a related discipline.
• Min 6 years of relevant supervisory experience managing corporate commercial office / industrial building
• Preferably individuals with lean six sigma / PMP / Fire Manager certification
• People management experience (managing assistant manager / technicians etc)
• IFM experience will be a plus
• Extensive technical inclined facilities management (hard services)
• Able to commence immediate or short notice will be a plus

We encourage interested applicants to submit their CV to yitwei.kwan(@)randstad.com.sg

To ensure your application is fully considered, kindly include the following details:

• Your current availability
• Your salary expectation
• Your reason for separation from your current job

Please note that only candidates who are shortlisted will be contacted.

EA: 94C3609 / Reg: R1325913

Product area

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. 

Additional job description

Google Data Centers (GDC) makes up one of the largest and most powerful computing infrastructures on the planet. 

As a member of the Construction Environmental, Health and Safety (EHS) team, you will be responsible for supporting the EHS construction and Moves, Adds, Retrofits, Changes, Utilities, Security (MARCUS) program and respective teams. You will also be responsible for the design, development and deployment of EHS programs and initiatives across a defined area. You will engage in pre-qualification evaluations of potential vendors, oversee the implementation of the program, and communicate EHS expectations. You'll be involved in strategic planning, risk mitigation and on-time delivery.

Qualifications

Job responsibilities

• Lead the development and ownership of the Compliance, Security and Risk Management (CSRM)-EHS program for area construction oversight and data collection.
• Ensure that contractors deliver on program safety performance expectations and agreement requirements providing timely solutions to issues.
• Monitor, advise and assist the construction project teams to protect people, environment and ensure compliance. 
• Drive the culture that embraces a continuous learning approach and aligns with organizational strategies including goals and objectives.
• Liaise with the wider Construction and Data Center Operations (DCOps) EHS teams to ensure best practices are fully and completely implemented, progress reported, trends and data captured, analyzed and risks mitigated to an acceptable level, ensuring that the operational capacity of a live data center is not compromised.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience in program or project management.
• 5 years of experience in the construction/industrial/process industry.

Preferred qualifications

• Certified safety professional certificate or other applicable EHS certifications.
• 10 years of experience in EHS construction and subcontractor management.
• Experience working in operational data centers with a focus on safety, efficiency and customer satisfaction.
• Knowledge of implementation of safety programs.
• Understanding of construction program management including basic construction agreements.
• Excellent problem-solving, communication and facilitation skills, and deadline-driven and detail-oriented.

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

Job Description

In the Memory Design Automation team, we work seamlessly with worldwide memory design teams to deliver high performance, low power and small area in-house memories design kits and design flows under advanced technology nodes. We are looking for candidate to join us as memory design automation engineer for the delivery of robust memory and development of Memory Compiler automation flow.

• Delivering robust memory solutions.
• Developing Memory Compiler automation flows.
• Creating behavioral, FPGA, timing, and DFT simulation models.
• Debugging andoptimizing SRAM models for ASIC design flows.
  

Job Requirements

• Knowledge of high performance, low power SRAM/ROM and VLSIdesign is an added advantage. Experience with EDA tools will be helpful.
• With min. 8 years of relevant experience in similar industry.
• Proficient with Perl, Shell, Python, C/C++ languages, knowledgewith AI machine learning algorithm and infrastructure is an added advantage.
• Good understanding of verilog syntax and its various aspects,such as behavioral, RTL and synthesizable verilog is a must.
• Good understanding of liberty timing syntax.
• Knowledge and experience with EDA simulation tools such as VCS,NC is required.
• Experience with EDA tools will be helpful:
• DFT: Logicvision, Tessent, Fastscan
• Synthesis: Design compiler, Genus
• Simulation tools:VCS, QuestaSim, NC
• STA tools such as PrimeTime

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

SWiZ Technologies is looking for an experienced and hands-on Technical Services Manager to lead the technical direction of our Managed Services business.

This is not a typical IT Manager role.

We are looking for someone who can become the technical back bone of our Managed Services division — a leader who understands technology, service delivery, solution architecture, cybersecurity, automation, AI, and business growth.

You will work closely with our Singapore management team to strengthen existing services, develop new offerings, support pre-sales activities, and guide technical teams across multiple locations.

Key Responsibilities

✔ Lead the technical direction of our Managed Services business

✔ Serve as the primary technical expert for infrastructure, cloud, cybersecurity, and managed services solutions

✔ Support sales and business development through solution design, technical proposals, and client engagements

✔ Evaluate new technologies, platforms, and service opportunities

✔ Drive automation, AI adoption, and operational improvements

✔ Mentor and develop technical team members across Singapore and Indonesia

✔ Support compliance requirements including ISO/IEC 27001, PDPA, Cybersecurity Act, and customer security requirements

✔ Work with management to ensure our services remain competitive, scalable, secure, and commercially viable

What We're Looking For

✅ Strong experience in IT Managed Services

✅ Technical leadership experience

✅ Infrastructure, Cloud, Networking, and Cybersecurity expertise

✅ Experience preparing technical proposals and solution designs

✅ Familiarity with ISO/IEC 27001 and information security best practices

✅ Strong communication and stakeholder management skills

✅ Business-minded individual who can balance technical excellence with commercial realities

Why Join Us?

At SWiZ Technologies, you will have the opportunity to influence the future direction of our Managed Services business, drive innovation, and help shape the technologies and services we deliver to our clients.

If you are passionate about technology, leadership, continuous improvement, and building scalable services, we'd like to hear from you.

Our esteemed client in the Construction industry is seeking an Assistant Technical Manager (Design Coordination) to join their dynamic team:

• Employment Type: Permanent
• Position: Assistant Technical Manager (Design Coordination) 
• Location: Islandwide
• Working Hours: 5 days, Office Hours
• Salary Package: Basic + Bonus

Job Responsibilities:

• Oversee and guide a team of design and coordination engineers to align engineering drawings with consultant requirements, ensuring strict compliance with regulatory standards and project specifications.
• Lead the team in drafting, preparing, and compiling critical technical documentation, including shop drawings, material approvals, and construction method statements.
• Serve as the primary point of contact and bridge the gap between clients, consultants, contractors, and regulatory authorities on all design and technical matters.
• Monitor and drive the submission pipeline to local regulatory authorities to secure timely clearances and compliance approvals.
• Take charge of resolving design conflicts and site-specific technical challenges by collaborating closely with Architectural and M&E teams, consultants, and authorities.
• Evaluate and manage technical inquiries by issuing Requests for Information (RFI) and Requests for Approval (RFA) to clarify design ambiguities.
• Drive and assess value engineering initiatives aimed at optimizing cost-efficiency, site safety, constructability, and overall project quality.

Job Requirements:

• At least Degree in Civil, Structural, Mechanical Engineering or a related discipline
• Minimum 5 years of working experience in construction or engineering consultancy environment.
• Familiar with local building codes, authority regulations and construction methodologies.
• Proficient in AutoCAD, Revit, Navisworks would be a plus.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

This role reports to the Deputy Director (Data Strategy and Capabilities Building) and leads organisation-wide Data & AI capability planning, with a strong focus on driving adoption and sustained use across the organisation.  The role is accountable for translating Data & AI strategy into tangible adoption outcomes, by designing and executing approaches that embed Data & AI into day-to-day work.

Responsibilities:
Key responsibilities include:

Adoption Strategy & Delivery

·       Lead organisation-wide Data & AI capability planning and adoption efforts aligned to enterprise priorities

·       Translate strategy into clear adoption approaches that drive usage and behavioural change

·       Identify barriers to adoption and implement targeted interventions (e.g. pilots, campaigns, initiatives) to improve uptake

·       Track adoption outcomes (e.g. participation, usage, impact) and refine approaches based on results

Adoption Design

·       Develop clear and compelling adoption propositions for different stakeholder groups, articulating relevance and value

·       Design approaches that build momentum and participation (e.g. champions networks, communities of practice, targeted engagement efforts)

·       Shape how Data & AI is positioned and communicated across the organisation to drive understanding and interest

Portfolio & Stakeholder Management

·       Oversee a portfolio of capability and adoption initiatives, ensuring alignment and scalability across the organisation

·       Work across technical, strategy, and programme teams to bridge capability development and actual adoption outcomes

·       Engage senior stakeholders to drive ownership, prioritisation, and sustained participation

·       Support transition of initiatives from exploration into operational use

Planning & Reporting

·       Provide planning and coordination across capability and adoption workstreams

·       Track progress, risks, dependencies, and adoption outcomes for management reporting

·       Support prioritisation and resource alignment across initiatives

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate across technical and non‑technical contexts.

• Good understanding of enterprise Data and AI considerations, including governance and infrastructure.

• Strong planning, synthesis and stakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

Our client, a leading global technology organization, is seeking an experienced Program Manager to drive operational excellence, process optimization, stakeholder management, and large-scale business transformation initiatives across regional and global operations.

This is a contract role ending on 12 Feb 2027.

Responsibilities:

• Develop, maintain, and continuously improve standard operating procedures (SOPs), process maps, workflow documentation, knowledge resources, training materials, and certification programs to ensure operational consistency and scalability.
• Lead and contribute to strategic projects that address large-scale operational challenges by partnering with cross-functional stakeholders on project scoping, execution, implementation, and change management activities.
• Analyze operational performance trends, identify inefficiencies, and implement process improvements that enhance productivity, resource utilization, automation adoption, cross-site collaboration, and overall operational effectiveness.
• Manage supplier and internal partner selection processes, onboarding activities, performance evaluations, and progress reviews to ensure successful delivery of project objectives and operational outcomes.
• Collaborate with internal stakeholders and service providers to simplify complex workflows, implement process enhancements, and develop workflow efficiency frameworks that proactively identify operational gaps and improvement opportunities.
• Drive exceptional customer and employee experiences across end-to-end programs, policies, and operational processes by ensuring efficient and scalable service delivery models.
• Drive the ideation, development, launch, and scaling of solutions that improve operational efficiency, customer satisfaction, cost optimization, capacity planning, and business performance at local, regional, and global levels.

Requirements

• 7+ years of experience managing operational processes, including SLA governance, queue and ticket management, customer support operations, and service delivery performance monitoring.
• Strong data analytical skills with the ability to collect, synthesize, interpret, and leverage data to support operational planning, decision-making, and continuous improvement initiatives.
• Strong understanding of business operations, industry practices, and domain-specific knowledge, with the ability to translate business requirements into scalable operational solutions.
• Experience identifying, implementing, and managing process improvements, automation opportunities, and operational efficiency initiatives using relevant tools and technologies.
• Strong stakeholder, client, and partner management skills, with the ability to build trusted relationships, influence decisions, manage expectations, and drive alignment across cross-functional teams.

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

Lead Technical Manager

• Working Days & Hours: Monday to Friday, 8.30am to 6pm. Willing to commit for work outside working hours, if required.
• Location: Tiong Bahru, Commonwealth, Redhill Office at Outram Road
• Salary Range: basic up to $7000; transport $750 (car) or $400 (motorbike) or by reimbursement basis; HP by reimbursement basis

Job Summary:

• The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the whole process of service cum maintenance workflow.
• Front line contact with client representatives on all service/maintenance related issues.
• Lead a team of service team members.
• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.
• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.
• Possess a knowledge base of each client's business, organization and objectives.
• Be responsible for operationally managing multiple aspects of the team.
• Must be a team player.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks.
• Enhance current documentation of all infrastructure components and operation processes.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Sets targets, implements guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• All other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Get to Know the Team

The Tech Governance team is essential for maintaining governance across Grab Tech's personnel, processes, and systems. We focus on implementing effective policies and controls while safeguarding company assets against risks. Our team values collaboration with multiple business stakeholders to enhance governance and drive continuous improvement in technology operations through innovative solutions.

Get to Know the Role

We are looking for a dynamic and strategic Tech Governance Manager to join our team. You will be reporting to the Head of Governance, and you will work with the Tech and Engineering Teams and other Governance, Risk and Compliance functions. You will lead Grab Tech's proactive governance initiatives — ensuring compliance, scalable control design, and cross-functional alignment.

You will base onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• Lead the development and continuous update of our Technology Governance Framework, including policies, standards, and guidelines.
• Lead the identification and assessment of technology risks including AI-specific risks and defining controls to mitigate these risks.
• Collaborate with Tech and Engineering teams to ensure the systematic enforcement and automated implementation of controls within systems.
• Define metrics, systematically monitor and report on the effectiveness of governance controls and risk mitigation strategies to Leadership.
• Drive the integration of AI governance into existing tech governance, risk and compliance processes and tooling.
• Leverage and scale the use of AI-driven tools to automate governance operations, including automated compliance checks, controls monitoring, policy drafting, and automated evidence collection
• Be the control owner for technology controls, as the primary contact and subject matter expert for SOX audits and regulatory inspections.
• Oversee compliance with evolving industry regulations, and internal mandates, proactively adjusting strategies to mitigate exposure.
• Collaborate with multiple departments to integrate governance best practices into all technology projects and operations.
• Champion organisation-wide training and enablement programs to cultivate a strong culture of technology and risk awareness.
• Be an internal thought leader on the latest technology trends, AI ethics, and regulatory changes to future-proof our governance posture.

The Junior Managers Program (JMP) is Bosch’s accelerated development program designed to prepare high‑potential engineers for future technical and leadership roles.

The Automation & Smart Manufacturing track focuses on developing future leaders in automation, robotics, digitalization, and Industry 4.0, through hands‑on projects, cross‑functional rotations, and strong mentorship.

What’s in store for you?

• Rotate across Technical Functions (TEF) and Manufacturing with a strong focus on:
  • Automation & Robotics Engineering
  • Manufacturing / Production Engineering (automation focus)
  • Industrial Engineering & Process Optimization
  • Digitalization, MES, and smart factory initiatives
• Lead and support automation projects from concept, feasibility, to implementation
• Contribute to productivity improvement, cost reduction, and safety through automation
• Support industrialization and ramp‑up of automated production lines
• Work closely with manufacturing, engineering, and global automation teams
• Build leadership, communication, and project management capabilities through real business ownership

• Develops, implements, and maintains technical quality assurance and control systems and activities.
• Defines and specifies the implementation of standards, methods, and procedures for inspecting, testing, and evaluating the precision, accuracy, and reliability of the construction and future operation management.
• Participates in the reviewing of engineering designs to contribute quality requirements and considerations.
• Assists construction support areas in gathering and analyzing data.
• Demonstrable experience in the managing of multi-disciplined semiconductor projects and/or other relevant industries is strongly preferred.
• Implement construction quality management in construction activities.
• Collaborate with core team to perform the audits to validate and confirm Contractors’ QA/QC (Quality Assurance and Quality Control) activities.
• Focal Point for specific discipline, excellent familiarity with the project scope and drawings.
• Review and follow up the Contractors’ QA/QC plans and relevant Quality Documentation and verify execution is done per latest and updated IFC.
• Review and follow up the Contractors’ Quality records.
• Issues and tracks NCR (Non-Conformance Record) items till closure.
• Supports and coordinates Mock-ups.
• Escalation path for relevant Lead Project Manager.
• Performs incremental checks to validate and confirm Contractors’ installations.
• Attend mutual QC walk down with Owners.
• Supports Design Verification (DV) Process and start-up and commissioning quality issues.
• Root cause analysis and problem-solving program. Tracking defect rectification and closure in time.
• Perform Quality training for Subcontractors.
• Summarize and categorize all kinds of Quality inspection statistic data and list down for supervision, analysis and outcome report for improvement and recovery.