Total 77 Manager operations engineer job vacancies in Information Technology category in The Philippines

Maybank Securities is a leading brokerage house and investment bank in ASEAN. Maybank Securities provides services in corporate finance, debt markets, equity capital markets, derivatives, retail and institutional securities broking and research.

MSSG is seeking an experienced and strategic leader to head its Cash & Synthetic Operations function. The role oversees the end-to-end operating model supporting Prime Brokerage, Retail Margin Financing, and broader capital markets businesses, covering products including Equities, Fixed Income, Securities Financing, Contracts for Difference (CFDs), Total Return Swaps (TRS), Structured Products, and Mutual Funds.

The successful candidate will lead operational delivery across the trade life cycle, ensuring a scalable and well-controlled environment that supports business growth and regulatory compliance. The role will drive process optimisation, operating model integration, automation, and transformation initiatives to enhance efficiency, strengthen controls, and improve operational resilience.

Job Description:

We are growing our Prime Brokerage Operations team to support increasing trading activity, broader product coverage and expanding regional business. These roles sit at the core of the Prime Brokerage platform, working closely with internal Business and Dealing teams to ensure trades are booked accurately, settlements are completed on time, and day-to-day operations run smoothly.

This is a hands-on, execution-focused role offering exposure across the full prime brokerage trade lifecycle, including trade booking, settlement, reconciliations and daily production support. You will play a direct role in supporting live trading activity, managing operational exceptions and contributing to a growing operating environment.

The positions also provide opportunities to work across regional trading hours, gain practical experience in complex prime brokerage flows, and grow with a business that continues to expand its product and market coverage.

Leadership & Management

• Lead and manage the Cash & Synthetic Operations function, ensuring effective support across all products and markets.
• Develop team capability through coaching, talent development, succession planning, and performance management.
• Build a culture of accountability, ownership, continuous improvement, and operational excellence.
• Establish performance metrics, service standards, and operating procedures aligned with business objectives.

Operational Oversight

• Oversee the end-to-end post-trade lifecycle, including settlements, financing operations, collateral management, reconciliations, corporate actions, and client asset controls.
• Provide operational leadership across Securities Financing, Prime/Retail Brokerage, CFDs and TRS.
• Drive process standardisation, operating model integration, and operational scalability across products and platforms.
• Ensure operational readiness for new products, markets, counterparties, and strategic initiatives.
• Act as the senior escalation point for operational incidents, client issues, and business critical events.
• Maintain a hands-on leadership approach, providing direct support on complex operational issues, control reviews, operating model design, regulatory initiatives, client matters, and strategic projects where required.

Risk, Control & Governance

• Maintain a robust control framework and ensure compliance with regulatory requirements and internal policies.
• Lead incident management, root cause analysis, remediation efforts, and control enhancements.
• Support audits, regulatory reviews, and control assessments.
• Monitor operational risks and implement appropriate mitigating controls.

Stakeholder Management

• Partner closely with Front Office, Product, Risk, Compliance, Finance, and Technology teams to support business growth and operational excellence.
• Work with Product and Technology teams on operating model enhancements, system improvements, and strategic initiatives.
• Manage relationships with custodians, brokers, counterparties and service providers.

Transformation & Change

• Lead automation, workflow optimisation, and process re-engineering initiatives
• Drive operating model enhancements, platform integration, and operational transformation programmes.
• Deliver strategic projects, regulatory initiatives, and business change programmes while ensuring operational stability.
• Promote continuous improvement to enhance efficiency, controls, scalability, and client experience.

Requirements & Experience

• 12–15 years of experience within Capital Markets Operations, with significant exposure to Equities, Prime Brokerage, Securities Financing, Margin Financing, CFDs, TRS, and brokerage businesses.
• Proven leadership experience within a sell-side brokerage, investment bank, prime brokerage, or capital markets environment.
• Strong understanding of post-trade operations, including settlements, financing operations, collateral management, corporate actions, reconciliations, and client asset controls.
• Deep product knowledge across cash and synthetic products, including equities, financing products, CFDs, swaps, securities financing, margining, collateral management, and lifecycle event processing.
• Demonstrated experience driving process improvement, operating model enhancements, automation, and change initiatives within a capital markets environment.
• Strong understanding of operational risk management, regulatory requirements, and governance frameworks applicable to broker-dealers and capital markets intermediaries.
• Player-coach leadership style with the ability to balance strategic oversight and hands-on execution in a lean operating environment.
• Strong stakeholder management, communication, and influencing skills, with the ability to work effectively with different teams.
• Strong analytical, problem-solving, and decision-making capabilities, with the ability to balance business growth, operational efficiency, and risk management objectives.

Nanyang Technological University (NTU) is a leading research-intensive university in Singapore, committed to excellence in education, research and innovation. We are inviting experienced and motivated individuals to join our Office of Development and Facilities Management (ODFM), which oversees the planning, development, operation and maintenance of all University buildings and grounds in support of NTU’s academic, research and administrative functions.

As an Assistant Manager, Technical Operations (ACMV), you will play a key role in supporting the daily operation, preventive and corrective maintenance of Air Conditioning and Mechanical Ventilation (ACMV) systems across the University. You will work closely with internal users and maintenance contractors to ensure ACMV systems are safe, reliable and compliant with regulatory requirements.

Responsibilities

• Responsible for coordinating and following up on ACMV maintenance activities for assigned areas. 

• Liaise with users and contractors to support routine servicing and rectification works.

• Supervise and inspect contractors’ work on site to ensure works are carried out safely, efficiently and effectively.

• Troubleshoot ACMV services failures and attend to related problems.

• Closely monitor ACMV systems faults and respond promptly to breakdowns, users’ feedback and queries and maintain regular discussions with maintenance contractors to ensure optimal system performance.

• Assist in managing and monitoring ACMV maintenance programmes to ensure systems are maintained in safe & good operating condition.

• Provide technical support and advice to project teams and users on ACMV installations for new developments and A&A projects, where required. 

• Monitor chilled water consumption and support initiatives to improve energy efficiency and operational performance. 

• Support ACMV-related upgrading and improvement projects as assigned.

Requirements

• Degree in Building & Facilities Management, Mechanical Engineering, or related discipline.

• At least 3 years of relevant experience in maintenance, design, or installation of mechanical building services.

• Good knowledge of ACMV systems, including installation, operation and maintenance.

• Familiar with local codes of practice and tender processes.

• Proficient in MS-Office applications for analysis and report generation. 

• Skilled in AutoCAD for engineering drawings.

• Good interpersonal and communication skills, able to collaborate effectively with other stakeholders. 

• Good problem-solving and analytical skills to diagnose and resolve technical, operational and site-related issues.

• Able to work independently, manage multiple tasks and respond effectively in a dynamic operational environment.
  

We regret to inform that only shortlisted candidates will be notified.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Lead and manage SOC team resources to ensure 24x7 security event monitoring, incident response, and timely escalation of cyber threats.
• Maintain and enhance SIEM/SOAR platforms, including fine-tuning detection rules, log ingestion, and ensuring high availability and disaster recovery.
• Lead forensic investigations, threat hunting for IOCs and TTPs, and drive end-to-end SOC capability uplift projects.
• Prepare and present detailed incident reports, including root cause analysis and remediation recommendations, to management.

Requirements:

• At least a degree in Computer Science or related certifications.
• Strong hands-on expertise in SIEM/SOAR operations, incident response methodologies, and defence solutions across host-based and network-based layers.
• Familiarity with Singapore regulatory frameworks (Cybersecurity Act 2018, MAS TRMG, CCoP) and industry frameworks such as MITRE ATT&CK, OWASP Top 10, and Cyber Kill Chain.
• Proven team leadership with direct reporting experience.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com
Department overview:

Nomura's Operations department ensures efficient operational processes to support the company's business activities. Collaborating with senior leadership, business units, and stakeholders, the team develops effective operational strategies and provides guidance on process design, implementation, and management to align operations with business objectives. Specializing in trade processing, settlement, custody, and asset servicing, Nomura's Operations team is renowned for delivering exceptional client service. With a strong track record, commitment to innovation, and global reach, the department is poised to drive growth and success in the financial industry.

Responsibilities:

Strategic Business Management & Governance:

• Lead strategic oversight and governance of shared services operations supporting multiple business units including Trading and Wealth Management divisions
• Establish and maintain comprehensive governance frameworks for all shared services functions, ensuring alignment with business objectives and regulatory requirements
• Drive enterprise-wide change management initiatives, process optimization, and transformation projects across business lines

Stakeholder Management & Interface:

• Serve as primary interface between onshore stakeholders (traders, bankers, senior management) and operational delivery teams
• Manage complex escalations from multiple business units, providing executive-level resolution and strategic guidance
• Build and maintain strategic partnerships with key internal stakeholders, ensuring service excellence and business alignment

Offshore Operations Governance:

• Provide comprehensive governance and oversight of services received from India operations and other offshore centers
• Establish performance standards, SLAs, and quality metrics for offshore delivery teams
• Manage offshore vendor relationships and ensure seamless integration with onshore business requirements
• Drive continuous improvement initiatives across the offshore operating model

Operational Excellence & Control:

• Oversee middle office functions supporting trading operations, including trade processing, settlement, and risk management
• Manage asset transfer and sales support operations serving private banking and wealth management clients
• Implement robust control frameworks and risk management processes across all shared services functions
• Monitor operational metrics, identify improvement opportunities, and drive performance optimization

Team Leadership & Development:

• Lead and develop high-performing teams across multiple operational functions and geographic locations
• Foster a culture of continuous improvement, innovation, and client service excellence
• Provide strategic direction and mentorship to senior managers and operational staff

Role Requirements

• Extensive experience in financial services operations with deep expertise in both trading operations and wealth management support functions with experience including but not limited to the following product lines: Cash securities (eg Equities, Bonds, Mutual Funds),OTC Products (eg ELN, OTC derivatives (such as accumulators, decumulators, Options) and Funds (Mutual Funds, Hedge funds etc)
• Able to manage the initiatives and projects relating to system change or workflow within Operations with Business.
• Proven track record in managing shared services organizations, including offshore operations governance and vendor management
• Have a good understanding on control awareness and
• Ability to manage remote teams and manage large scale process migration projects and process improvement initiatives
• Strong background in change management, process transformation, and operational risk management
• Demonstrated expertise in establishing and managing governance frameworks, SLAs, and performance metrics
• Excellent communication, analysis and coordination skills with 8 to 15 years of relevant managerial experiences.

Nomura Leadership Behaviours

• Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
• Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
• Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
• Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
• Inclusion: Respect DEI, foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER:  This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. 

Nomura is an Equal Opportunity Employer

SFID: 13367

JOB MISSION

The Application Engineer Manager is responsible for the day-to-day management, training and development of Application Engineers who provide support for integration or technical projects.  Help manage the P/L (profit and loss) while ensuring all client and company business needs are met. 

DUTIES

·       Attend meetings with customers and Project Management team to analyze and determine customer system needs and provide recommendations.

·       Understand all customer commitments / contracts/ standards and ensure that all fulfilments are met to milestones and quality standards.

·       Ensure new hires are trained to comply with client standards/processes.

·       Work with the Design and Project Management team to engineer systems.  Take overall responsibility for estimating Application Engineering tasks during projects.

·       Create test plans, coordinate with commissioning team and test systems.

·       Create and set up the server OS, database, application, and services in line with the client’s requirements.

·       Configure the system to continue to run in an optimal state via regular archives, backups, and maintenance.

·       Work with the commissioning engineers to fully test and bring the system online.

·       Customize system to customers’ business model.

·       Work in compliance with the company’s Health and Safety standards and requirements—with the safety of self and others in mind at all time.

SECONDARY DUTIES

·       Troubleshoot system / security network related issues over the phone.

·       Train customers and technicians on proposed and installed systems.

·       Document and maintain system architecture and parameters based on customer standards.

·       Continue to investigate new technologies that can assist our customer base and increase our productivity.

·       Continue higher education in management or security industry to support management role.

·       Attend industry tradeshows as needed and maintain a professional working relationship with manufacturers.

MANAGERIAL RESPONSIBILITIES

·       Oversee Application Engineering team, and work together with Project Management team, to ensure client needs are met with minimal scheduling conflict.

·       Identify and plan for future hiring needs.

·       Responsible for initiating and participating in the hiring efforts for the Application Engineering team by alerting HR and Director of Professional Services of open positions.

·       Work with Director of Professional Services to ensure company strategic policy and technological consistency is achieved globally.

·       Mentor Application Engineers to enhance both technical & general business management skills. 

·       Empower Application Engineering team to keep up to date with current market developments and further their continuous professional development.

·       Continually improve quality and efficiency within the organization.

·       Schedule and coordinate Application Engineers for projects.

·       Responsible for approving timesheets, expense reports and leave applications.

·       Hold regular one-on-one meetings with direct reports.

·       Responsible for scheduling technology training as directed by the Director of Professional Services.

·       Review RFP, RFI, RFQ’s and provide feedback to ensure a successful proposal.

·       Work with various teams to develop a statement of work.

·       Review team-created project plans and identify deficiencies and corrective measures.

SKILLS

• Customer-focused with strong written and verbal communications skills

• Ability to efficiently manage people multiple tasks, activities, and events simultaneously

• Strong interpersonal skills and proven ability to drive results in a multicultural and global environment.

• Effective ability to prioritize, provide leadership and direction to others.

QUALIFICATIONS

·       Bachelor’s degree in Computer Science or relevant industry experience.

·       Minimum of five years managing a team of five or more direct reports.

Software Development Engineering / Manager

Responsible for both technical leadership and team management to ensure software systems are delivered effectively.

Job Scope

System Design & Architecture

• Define overall system structure(database, backend, frontend, integrations)

• Ensure scalability, security, and performance

• Choose tech stack (e.g., PostgreSQL,APIs, cloud hosting)

• Review and approve technical designs

Development Oversight

• Lead the development team(developers, UI/UX, QA)

• Break down requirements into tasks

• Review code quality and enforce standards

• Ensure timelines are met

( ensure the whole system is built correctly )

Project Management

• Track progress and resolve delays

• Communicate updates to stakeholders

Quality Assurance & Testing

• Ensure system is tested before launch

• Define testing process:

• User testing

• Performance testing

• Bug tracking

Security & Compliance

• Ensure data security (important for HR records)

• Manage access control (roles: contractor, supervisor, approver)

• Ensure backup & recovery systems

Responsibilities

The role requires the applicant to design and conceptualise the integration of multiple physical security solutions to ensure solutions are cost effective, scalable and aligned to customers security needs.

• Collaborate Closely with the sales team to understand the clients requirements for physical security needs and requirements.

• Support and provide technical solutioning and support during the pre-sales process supporting the sales team during tenders for solutioning, costing and validation, including, product demonstrations, technical presentations, proof-of-concept activities, technical specifications, integration plans and compliance.

• Design and propose comprehensive integrated physical security solutions including but not limited to access control solutions, surveillance systems, ingress protection solutions.

• Collaborate closely with the project team to hand over the design concept, costing, etc for the next phase of project implementation.

• Work together with industry partners and vendors to ensure proposed solutions are robust in design and up-to date.

Requirements

Qualifications:

• Education: Bachelor’s degree in IT, Security, Engineering, or a related field.

• Experience: 5 years of experience in Integrated physical security pre-sales, system integration, or a related technical field.

• Relevant Skills:

  • Team Player with strong analytical and excellent problem-solving skills.

  • Ability to multi-task during peak season 

  • Strong presentation and communication skills

  • Strong understanding of Integrated physical security platforms and technologies

Licence no: 12C6060

Job Description

About us 

Dyson is a global technology company with a simple mission: solve problems others ignore. We pioneer radically better technologies across categories—from intelligent vacuums and haircare to connected purifiers and emerging product innovations. As Dyson products become increasingly intelligent, connected and insightdriven, our digital and data capabilities enable us to deliver exceptional owner experiences, discover critical enterprise insights, and unlock new opportunities throughout the product lifecycle. 

About the role 

As a Data Product Manager in Singapore, you will play a pivotal role as part of shaping Dyson's next-generation digital initiatives that put our customers at the centre, provide functional insights to the business, and foster innovation across all touchpoints. 

Working closely with Digital Transformation Managers and App/IT delivery teams, you will: 

• Own the data and tracking requirements for Dyson’s IoT-connected products. 

• Contribute to Dyson’s digital vision and transformation roadmap.  

• Create and define Data Product requirements. Manage Data Product feasibility across product development milestones and reviews.  

• Ensure cross-team alignment on tasks across multiple backlogs (e.g. App, Cloud, Embedded Software, Enterprise IT, etc).

• Manage expectations of Data Product delivery with senior Dyson stakeholders. 

• Work to Lean and Agile practices, supporting teams as we look to improve flow. Provide concise reporting and communication of the data roadmap, planning and delivery. 

About you 

• Experience in data product management, DA/BI and software development, including working knowledge of data/analytics technologies. Natural tendency to think Data first. 

• Outstanding interpersonal communication skills and comfortable with a high change environment. Excellent personal organisation, with proven ability to take requirements, generate a plan, and execute against it. 

• Experience working in a multi-disciplinary team on challenging project outcomes.  

• Strong commercial awareness and knowledge of the objectives of different business functions - what their respective roles are, and how they typically relate. 

• Ability to influence others and communicate the impact at senior levels. Comfortable in engaging with multiple stakeholders (technical and non-technical)  

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Job Description:

This job is responsible for managing complex, high risk, cross functional programs that drive operational excellence and process-led transformation across Global Credit Operations. This role will partner with Operations teams and key stakeholders to identify improvement opportunities, deliver end-to-end projects, and embed sustainable change that enhances efficiency, quality, and client experience. Job expectations include serving as the primary point of contact to department managers for critical process change initiatives, using tools to document program performance, and influencing stakeholders to drive strategic changes.

Responsibilities:

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders 
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams, external vendors to perform in alignment with the program objectives. 
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

RequiredSkills

• Bachelor’s degree or equivalent qualification.
• Minimum 7 years’ experience in business change or transformation management.
• Strong end-to-end program management skills with ability to manage multilayer complex, cross-functional initiatives preferably in banking operations.
• Proven stakeholder management and influencing skills.
• Analytical and problem-solving ability to identify root causes and implement solutions.
• Self-motivated to drive non-funded projects and initiatives.
• Clear, articulate oral and written communication skills.
• Proficient in MS Office (Excel, Word, PowerPoint, MS365, Copilot); highly organized and able to work in a team environment.

A dynamic and results-oriented Commercial Leader with full P&L responsibility across a growing network of clinics, poised for local expansion and regionalization. The immediate focus of this pivotal role is to aggressively drive sales growth, optimize operational efficiency across all clinic locations, and elevate the end-to-end patient experience, including close collaboration with the customer service team. 

This individual will provide strategic vision and hands-on leadership to the Area Clinic Managers, Clinic Managers and the broader clinic teams. Proven success in this role will unlock significant growth opportunities to lead a multi-functional team and shape the future trajectory of the organization.

Key Responsibilities:

Strategic Leadership & Business Growth

• Provide visionary leadership and strategic direction to the Area Clinic Managers, Clinic Managers and the wider clinic teams, fostering a culture of high performance and accountability.

• Develop, propose, and collaboratively execute (with team) comprehensive sales and operational strategies to achieve ambitious revenue targets, maximize patient acquisition, and enhance patient retention across all locations.

• Identify and evaluate new opportunities for growth, service diversification, and strategic partnerships to expand the organization's reach and impact.

• Serve as a critical liaison between the clinics and the multi-functional teams, providing regular, insightful updates, data-driven recommendations, and proactively identifying opportunities and challenges.

• Collaborate effectively with multi-functional teams, including retail, to align priorities, secure necessary support, and ensure seamless execution of initiatives that drive both top and bottom-line results.

• Lead and oversee the successful planning, execution, and post-launch optimization of new clinic openings and renovation projects, ensuring on-time and on-budget completion.

Operational Excellence & Cost Optimization

• Drive a culture of continuous improvement by identifying, prioritizing, and implementing process enhancements and best practices across all clinic operations.

• Proactively propose, monitor and analyze key performance indicators (KPIs) related to sales, operations, patient satisfaction, and cost efficiency, leveraging data to inform strategic decision-making and course correction.

• Implement robust cost management strategies and identify opportunities for operational efficiencies without compromising quality or patient experience.

• Ensure consistent adherence to all relevant regulatory compliance standards across all clinic operations.

Exceptional Patient Experience

• Oversee and empower the customer service team to deliver consistently exceptional first-touch and ongoing patient experiences, fostering loyalty and positive word-of-mouth.

• Champion a patient-centric culture across the organization, ensuring that all operational decisions and initiatives prioritize the needs and satisfaction of patients.

• Develop and implement strategies to continuously improve patient feedback mechanisms and utilize insights to enhance service delivery.

Team Leadership & Development

• Provide strong mentorship and guidance to the whole Sales and Operations organization, fostering their professional growth and leadership capabilities.

• Work collaboratively with clinic teams to ensure seamless daily operations, leveraging the dotted-line reporting structure of physicians to enhance agility and communication.

• Foster a positive and collaborative work environment across all clinic teams, promoting open communication, shared goals, and mutual respect.

Strategy and Planning

• Lead and contribute to special projects as assigned by the Chief Executive, demonstrating adaptability and a proactive approach to organizational needs.

• Play a key role in the development and execution of the overall organizational strategy, providing operational insights and perspectives.

Qualifications:

• Minimum of 10 years of progressive experience in sales and operations leadership roles, demonstrating increasing levels of responsibility and impact.

• Proven ability to independently develop and execute strategic plans, prioritize effectively, and lead teams to achieve ambitious goals.

• Exceptional ability to operate both strategically (zooming out) and tactically (diving into execution details) as needed.

• Strong preference for candidates with experience in Traditional Chinese Medicine (TCM) clinics; however, relevant experience in high-touch retail or service industries with a focus on customer experience will also be considered.

• Demonstrated success in driving sales growth, optimizing operational efficiency, and improving customer/patient satisfaction.

• Proven ability to build strong relationships and effectively collaborate with cross-functional teams and senior leadership.

• Experience in managing P&L responsibilities and a strong understanding of financial performance metrics will be a plus

• Experience with new clinic openings or expansions is highly desirable.

• A Bachelor's degree in Business Administration, Healthcare Management, or a related field is preferred.

Desired Skills & Attributes:

• Strategic thinker with a results-oriented mindset.

• Strong leadership and team-building skills.

• Excellent organizational and time management abilities.

• Highly adaptable and resilient in a dynamic and growing environment.

• Excellent analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights.

• Strong communication, presentation, and interpersonal skills.

• Adopts a strong customer-centric approach.

• Proactive and solutions-oriented.

• High level of integrity and professionalism.

About the role:

1. Estate Management Leadership

• Lead global estate operations across markets, hubs, and lease administration.

• Oversee day-to-day performance, stability, and risk across the portfolio.

• Deliver consistent outcomes while managing local market complexities.

2. Market & Hub Operations

• Manage market and hub teams with clear roles, workflows, and service standards.

• Ensure effective stakeholder, landlord, and regulatory management in-market.

• Drive efficient, control-driven processes within hubs.

3. Risk, Control & Governance

• Own estate operational risk and governance frameworks.

• Lead reporting, issue resolution, and escalation processes.

• Ensure delivery is controlled, auditable, and aligned with stakeholders.

4. Landlord & Compliance Oversight

• Ensure landlord compliance with statutory and safety obligations.

• Manage escalation and remediation of non-performance.

5. Lease Administration & Data Management

• Oversee lease administration, critical dates, renewals, and documentation.

• Ensure accuracy and integrity of estate and lease data for reporting and decision-making.

6. BAU, Transition & Improvement

• Drive operational excellence, continuity, and continuous improvement.

• Lead transition activities alongside BAU operations.

7. People & Partner Management

• Build team capability, accountability, and performance standards.

• Manage partner relationships supporting estate operations.

8. Operational Excellence & Collaboration

• Support workplace strategy by identifying risks and service gaps.

• Collaborate across teams to resolve issues and enhance service delivery.

• Maintain high standards of safety, compliance, and workplace experience.

• Support events, stakeholder engagements, and site operations as needed.

About you:

Key Competencies

• Strong, composed leader able to manage operational complexity through teams.

• Disciplined in risk, governance, and data integrity.

• Balances global consistency with local market needs.

• Confident advising senior stakeholders with clear, practical judgement.

Success in Role

• Stable, well-controlled estate operations across markets and hubs.

• Strong lease administration discipline and data integrity.

• Improved reporting, workflows, and escalation management.

• Market teams focused on stakeholder management; hubs driving efficiency and quality.

Experience & Education

• Extensive leadership experience in estate/property management across complex portfolios.

• Proven track record managing distributed market and hub teams.

• Strong background in operational control (lease admin, data, reporting, governance).

• Experience in regulated, risk-driven environments.

• Demonstrated ability to improve operating models while maintaining BAU stability.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

About the Role

We are seeking an experienced and strategic Head of Operations to lead and oversee trading-related operational activities within our organization. This role will be responsible for driving operational excellence across cargo and bunker trading, as well as supporting international market expansion initiatives.

Key Responsibilities

• Lead the development and execution of operational strategies, policies, and planning related to trading operations.
• Oversee end-to-end operational activities including cargo trading, bunker trading, and international market expansion.
• Manage transportation and logistics planning, loading and discharge processes, and ensure quality and quantity assurance.
• Drive supply chain optimization and oversee maintenance of owned vessels (barges/fleet).
• Handle claims management and dispute resolution related to operational activities.
• Ensure compliance with HSSE (Health, Safety, Security & Environment) standards and implement HSSE programs across the organization.
• Liaise and collaborate with internal and external stakeholders to support operational efficiency.
• Coordinate with Holding, Parent Company, and other Pertamina Group entities on strategic and operational matters.

Requirements

• Master’s degree or higher, with at least 13 years of relevant experience in trading operations, shipping, or oil & gas logistics.
• Proficiency in Bahasa Indonesia is required to effectively review Indonesian-language documents and communicate with Indonesia-based stakeholders as part of operational responsibilities.
• Proven experience in managing tanker operations in compliance with MPA and international maritime regulations, or prior experience at Assistant Manager level or above in a major oil company aligned with OCIMF standards.
• Valid Certificate of Competence Class I (COC Class I) or Master Mariner certification in accordance with IMO STCW regulations.
• Strong knowledge of shipping and maritime business processes.
• Holding a Pilot Certificate will be an advantage.

Skills & Competencies

• Strategic thinking and leadership
• Stakeholder management and communication
• Operational planning and execution
• Risk management and problem-solving
• Knowledge of maritime regulations and compliance

As our Head of People Partnering and Operations you will play a key role in shaping and leading NEXTDC's people capability during a period of significant growth and geographic expansion. Reporting directly to the HR Executive, you will bring dedicated senior leadership to our People and Culture (P&C) Business Partnering function and drive the evolution of how P&C partners with and delivers value to the business across all NEXTDC geographies.

You will be responsible for:

• Leading, developing, and growing the BP team, building a function that operates as a genuine strategic asset to the business
• Setting the standard for strategic Business Partnering at NEXTDC, evolving the team's practice from broad advisory toward proactive, insight-led partnership with senior leaders
• Driving enterprise-wide organisational effectiveness through workforce planning and the optimisation of both human and agentic workforce capabilities
• Providing strategic change leadership across significant organisational initiatives, ensuring workforce readiness and effective adoption of new ways of working
• Overseeing people advisory services across talent, performance, and reward, ensuring consistent and high-quality outcomes for leaders and employees
• Contributing to the evolution of the P&C operating model, with people operations expected to grow under this role's remit as the function matures

We are happy for this position to be based in Brisbane, Sydney or Melbourne

• Frequent Travel to Macau
  

Key Responsibilities: 

• Responsible for the financial and operational performance of the Foodcourt and Coffeeshop’s Business Units in Singapore and Macau through the development and execution of long and short-term strategies/plans to maximize company profitability and growth

• Provides strategic leadership and direction to Project and Operations Team to identify potential new business opportunities, sites, source, build and renovate aesthetically profitable outlets and prepare lease proposals for approval while demonstrating ongoing communication with Business Development, Project and Operations Team.

• Prepare, manage and achieve company’s annual operating and financial budget

• Work with senior management and financial team to compile and accurately complete all pro-form for budgets, reports and projections to ensure successful lease transactions.

• Serve as lead facilitator both internally and externally for projects, from tender to the opening of the site for business.

• Site ROIs for review and approval by senior management and ownership

• Establish overall business plans and provide regular reports on regional performance, sales and financial budget analysis to senior management

• Maintain and improve established quality and service standards

• Develop and implement labour, maintenance, inventory supplies, cost of goods sold and performance measurement systems, to ensure compliance with overall company goals and objectives

• Ensure vendors / business partnerships supply products and services in accordance with company standards at competitive pricing

• Led a team of area managers, assisted by operations manager in achieving sales targets and overall performance of outlets

• Provide continual communication and follow-up to strengthen company’s training culture, especially at outlet level

• Develop employees by providing ongoing feedback for operational improvement, establishing performance expectations and conducting regular performance reviews
  

Requirement:

• Diploma in Hospitality, F&B, Tourism or related discipline

• Minimum 8 years of business similar managerial experience, preferably in food courts or chain outlets

• Experience in leasing, tendering for tenancy a must.

• Experience working with statutory boards will be an advantage.

• Able to facilitate and orchestrate resources cross functionally to support business development activities

• Strong negotiating skills and knowledge of lease document, terms and process.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

Amazon Web Services is a fast paced technology company and a leader in the world of Data Centers. We are looking for proven Data Center Technology Managers with experience in people management, strong technical understanding and the drive and vision to take Amazon.com Data Center Operations to the next level. The company's infrastructure consists of various custom built and off-the-shelf applications operating on a variety of platforms and other major technologies. The successful candidate works in a non-shift role while having experience managing staff on a 7/24 rotating shift, Problem Change & Incident Management, creating & tracking expenditure, devising and implementing improvements, mentoring people in all levels, supporting Infrastructure projects and proposing technical solutions.

Key job responsibilities

- Management of the team of Data Center Technicians; this includes all aspect of people/performance/rotation management. - Ensuring effective and efficient management of day to day 24x7 Datacenter Operations. - Manage/Improve the workflows and throughput for data Centers Operations. - Become a subject master in Data Center Operations. - Ensure all operational KPIs and Metrics are being measured and met inside his/her Data Centers(s). - Play a key part in innovation and driving automation within Data Center Operations. - Be passionate about the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. - Management of large scale events in the Datacenter(s). - Part of an on-call rotation for Datacenter Issue escalations. - Vendor management/monitoring vendor performance. - Ensuring his/her Data Center is compliant with all relevant security policies and procedures.

A day in the life

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space.

Basic qualifications

• Bachelor's degree, or 4+ years of direct people management, including performance management and employee development experience
• Experience deploying, managing, and optimizing Microsoft Windows Server, or experience in Linux OS and network troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities
• In-depth knowledge and experience of change / incident management.
• Experience working with customers with a passion for delivering exceptional service, or experience in web security and experience that includes strong analytical skills, attention to detail, and effective communication abilities.
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks

Preferred qualifications

• Experience working in large-scale networking environments
• Experience in networking, storage systems, operating systems and hands-on systems engineering
• Data Center related certification - CDCP/S/E, CDCMP/TP is an added advantage