The Sustainability Data & Energy Analyst plays a critical role in analyzing, forecasting, and optimizing the company’s energy usage, utility spend, and sustainability performance. This position leads complex data modeling, energy performance analysis, and reporting initiatives that support cost reduction, operational efficiency, carbon reduction strategies, and regulatory compliance. The ideal candidate combines strong technical analytics skills with deep knowledge of energy systems, utility data, emissions accounting and ability to communicate effectively with a wide range of colleagues, from facilities technicians to senior leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

1. Energy & Utility Data Analytics

• Collect, clean, and analyze utility and resource consumption data across facilities, assets, and operations. Resources to include, at a minimum, fuels, gases, chemicals, water, waste and energy.
• Develop dashboards, performance indicators, and analytics tools to monitor energy and resource consumption, trends, anomalies, and savings opportunities.
• Conduct variance analysis, cost modeling, and root‑cause investigations of energy performance deviations.
• Identify and quantify energy efficiency opportunities, load optimization strategies, and cost‑saving programs.
• Develop and deliver effective data-related trainings to ensure high fidelity incoming data. Conduct spot checks and check-ins with employees across global sites to confirm uptake and understanding.

2. Forecasting & Modeling

• Build and support modelling for Scopes 1, 2, 3, water and waste goals, configure models to ensure dynamic conditions are incorporated, assumptions documented, and risks to performance are evident and monitored.
• Build and maintain forecasting models for Scopes 1, 2, 3 and water, and waste.
• Build and maintain energy forecasting models for electricity, fuel, thermal energy, and peak demand, incorporating traditional and clean energy sources.
• Support financial planning with energy budget models, scenario analysis, and rate/tariff evaluations.
• Evaluate the financial and operational impacts of energy price fluctuations, weather patterns, utility programs, and operational changes.

3. Sustainability & Emissions Accounting

• Manage greenhouse gas (GHG) emissions calculation across Scopes 1, 2, and relevant Scope 3 categories.
• Prepare energy, emissions, and resource consumption data for corporate sustainability reporting (e.g., CDP, GRI, TCFD, ISSB, CSRD).
• Analyze the energy and emissions impacts of operational initiatives, equipment upgrades, and renewable energy projects.
• Develop standardized tools to direct site-level environmental accounting and reporting; whether SaaS, homegrown, or hybrid tools

4. Third-party Assurance and Audit Support

• Prepare audit‑ready datasets, documentation, evidence, and data dictionaries for energy and GHG emissions assurance reviews.
• Serve as a key liaison between external auditors/assurance providers and internal teams.
• Support walkthroughs, sampling, and testing procedures by providing source data, calculations, and methodological explanations.
• Maintain traceable audit trails, version control, and documentation to meet assurance requirements (limited or reasonable assurance).
• Implement auditor feedback to strengthen internal controls and improve future assurance readiness.
• Assist in annual internal reviews of data processes, methodologies, and system controls to reduce audit findings and risks.

5. Energy Systems & Operations Support

• Partner with operations, facilities, engineering, and procurement to improve energy performance and optimize systems.
• Analyze performance of HVAC, lighting, manufacturing equipment, motors/drives, and building automation systems at a global level. Support site teams as appropriate.
• Support the assessment and validation of energy conservation measures and capital projects.
• Evaluate clean energy and onsite generation opportunities (solar, storage, microgrids, fuel switching, etc.). Partner with site facility teams to explore and evaluate opportunities in-country/region.

6. Data Engineering & Digital Tools

• Develop and maintain data pipelines, automation scripts, and analytics models using SQL, Python, BI tools.
• Manage energy data systems and platforms (e.g., Power BI/Tableau).
• Understand, support, and implement data governance improvements, quality control processes, and documentation standards. With Data Governance manager, conduct periodic reviews of governance model effectiveness and efficiency.
• Drive in-house automation initiatives across Manufacturing EPU, including data workflows, crew operations, and EHS monitoring systems.
• Collaborate with the Data Automation Team to design and deploy digital tools that streamline operational reporting, automate manual data collection, and improve real-time visibility of manufacturing performance.
• Support automation pathways for renewable energy and Carbon-Free Energy (CFE) allocation based on customer demand, enabling efficient energy utilization through digital systems and process automation.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Lead analyst in development and deployment of analytical solutions leveraging large datasets from telco systems and the Big Data Lake to deliver actionable insights.  
• Own end-to-end analytics projects from data engineering and modelling to analysis and visualization.
• Drive analytics use cases across mobile and broadband networks. Manage ad-hoc requests from business units with speed and precision.
• Synthesize and present insights from network data in clear, business-oriented reports and dashboards for senior management.
• Design, Develop, Build, Test and Deploy Web application/ frontend dashboard and integration with data source and APIs.  
• Explore and pilot new use cases including 5G, IoT, roaming, user mobility and operational intelligence, translating emerging opportunities into tangible business value.  Support complex use cases involving mobility, location mapping, usage and network experience.
• Design and create best-in-class business dashboards and other performance reports leveraging advanced analytical tools and data cube models to support regular meeting and business decision making/planning.
• Train, build, validate, test, deploy, maintain, improve and fine-tune the models and algorithms.
• Collaborate effectively with various stakeholders including business, technical, project management and operations to design and implement the solution.   
• Adopt and implement the industry standards and best practise of analytics project methodologies such as CRISP-DM for data mining, or similar.
• Continuously optimize and explore the new technology through R&D and trial/PoC for advanced analytics capabilities.
• Build and maintain low code and pro code dashboard or analytics web application.
  

Skills for Success:

• Bachelor or Master’s degree in Computer Science, Math, Data Analytics, Business Analytics with 6 years of hands-on development experience.
• Hands on experience in analytics projects and business analysis.
• Experience in handling large volume of datasets.
• Experience in mobile network protocols and signalling.
• Analytical methods such as statistical modeling, data-story telling and analytics/insight presentation skillsets.
• Experience in making Business/Data Analytics Dashboard using Business Intelligence Tool such as Tableau. Power BI.
• Experience in Python, Spark programming, SQL, shell script and UNIX commands.
• Experience building responsive web interfaces.
• Familiar with Python, Django and web development framework

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Job Summary:

We are seeking a Data Analyst to support the post-processing and analysis of imaging data, contributing to clinical and pathological assessments. This role is ideal for candidates with foundational knowledge in medical imaging technologies and a keen interest in applying analytical skills to real-world clinical data.

This position provides a valuable opportunity to develop and apply expertise in medical image analysis, contributing to critical clinical research and diagnostic projects.

Key Responsibilities:

Data Processing Support:

Assist in the processing and analysis of imaging data for clinical and pathologist review.

Collaboration and Coordination:

Collaborate within the research team to execute data-driven projects. This includes helping to prepare summary statistics, tabulations, and graphical representations of data.

Data Management:

Support the proper formatting and reporting of data to ensure compatibility with medical platforms. This includes networking data to designated workstations and assisting in the verification of image and data validity. Ensure compliance with clinical data management requirements.

Quantitative Measurements:

Conduct quantitative measurements on Second Harmonic Generation/Two-Photon Excitation Fluorescence (SHG/TPEF) images under supervision.

Project Support:

Participate in various research and analysis projects, leading and optimizing data analysis efforts.

Required Qualifications:

• Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field.
• No experience is required. However,1–2 years of experience in data analysis and familiarity with medical imaging is preferred.
• Proficient in Matlab, Python, SPSS or SAS.
• Read, write and speak fluent English; excellent verbal and written communication skills
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Good communication skills and ability to work effectively in a team environment.
• Eagerness to learn from senior staff and improve data analysis skills.

Role Overview
We are seeking an experienced SAP IBP Technical Architect / IT Project Manager to join the SAP IBP Center of Excellence. This role will lead solution design, drive continuous improvement initiatives, and ensure seamless integration across the end-to-end supply chain ecosystem. The successful candidate will collaborate with global stakeholders to deliver high-quality solutions supporting both project delivery and operational excellence.

Key Responsibilities

• Lead end-to-end SAP IBP solution architecture and project delivery across global initiatives
• Act as a core member of the SAP IBP Center of Excellence (CoE), driving innovation and best practices
• Design and implement scalable solutions across demand planning, supply planning, and response planning
• Ensure seamless integration between SAP IBP and other systems including SAP S/4HANA, RTI, and CIDS
• Drive continuous improvement initiatives across supply chain processes and systems
• Collaborate with cross-functional stakeholders (Business, IT, Operations) to align technology solutions with business objectives
• Provide technical leadership, governance, and guidance to project teams
• Support system enhancements, troubleshooting, and performance optimization

Skills Requirements

• Strong expertise in SAP IBP (Integrated Business Planning)
• Experience with SAP RTI (Real-Time Integration)
• Experience with SAP CIDS (Cloud Integration Data Services)
• Experience with SAP APO (Advanced Planning & Optimization)
• Knowledge of SAP P2P (Procure-to-Pay) processes
• Exposure to SAP S/4HANA, particularly in supply chain and manufacturing modules

Experience & Qualifications

• 7+ years of experience as an SAP IBP Technical Architect or similar role
• 7+ years of hands-on experience with SAP RTI and/or SAP CIDS
• 7+ years of experience in SAP APO and SAP P2P (preferred)
• 10+ years of overall experience in Manufacturing and Supply Chain domains
• 5+ years of experience in demand and supply planning using SAP S/4HANA Production Planning & Manufacturing modules
• Proven experience managing end-to-end IT projects in a global environment

Certifications (Preferred)

• SAP Certified Associate – SAP IBP for Supply Chain (latest version)
• SAP Certified Associate – SAP Activate Project Manager
• SAP Certified Application Associate – SAP S/4HANA Production Planning & Manufacturing

• Location: Office at Outram Road | Site will be Islandwide
• Working Hours: Mon to Fri [830am – 6pm] Willing to commit to rotational standby duties for activations outside working hours
• Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

This role is for the Global Markets Programme – Risk Project implementation using Murex v3. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Requirements:

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

·        Manage and analyse business requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.

·        Hands-on Techno-Functional role to analysis and propose solutions for business issues, process changes and functional requirements.

·        Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.

·        Collaborate with stakeholders on their priorities, needs as well as system improvements.

·        Build a strong relationship and manage expectations with users and stake holders

·        Experience working in the financial industry with relevant experience in business analysis or in core Market Risk module and project implementation.

·        Previous experience on implementing Fundamental Review of Trading Book (FRTB SA and IMA) SIMM(Standard Initial Margining Model), xVA is preferred.

·        Candidate must have thorough understanding of regulation on “Minimum requirement of Market Risk capital charge”

·        Must have working understanding of Murex module with atleast 7 years of specific experience in MRE, MRA, Murex Limit Controller and Simulation and pricing modules

·        Other good to have skill sets include margining, collateral or related credit risk methodologies

·        Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems.

·        Strong team player with excellent communication & inter-personal skills.

·        Strong problem solver who can question and understand proposed solutions and business drivers.

·        Strong organizational and leadership skills

·        PL explanation

·        Stake holder management

·        Functional expertise with Global Markets and Risk business

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Education:

• Bachelor's or Masters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

The Job: 
Analyse, design and implement changes to legacy application systems 
Provide training and support to end-users 
Prepare user and system documentation 
 
Requirements: 
Degree/Diploma in Computer Studies or its equivalent 
At least 2-3 years programming experience in RPG or RPGLE on IBM AS400/System i environment 

Good Pay + Good allowance + Good Bonus 

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls) 

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 ) 

Requirement : FSLDM Application Analyst (Wholesale Banking)

JobDescription:

Mandatoryis: Hands-on workingexperience in FSLDM (Financial Services Logical Data Model) within Wholesale Banking applications and environment.

KeyTechnical Requirement:

• Recent banking experience, with a total professional experience of at least 7+ years is a must.
• Must have recent working experience in designing, mapping and implementing FSLDM data models applications for wholesale banking end-to-end within banking domain.
• Hands-on experience in Data Warehousing and Data Marts- Must
• Professional experience in Data Modelling & Data Mapping
• Experience in Data Warehousing concepts and RDMS Database - Teradata, Oracle & SQL server
• Must have recent (2+ years) working experience in FSLDM (Financial Services Logical Data Model).
• Conducting in Business Requirement Studies (BRS) Building, technical analyst, mapping and optimizing ETL (Extract, Transform, Load).
• Proven experience in System Analysis, Tech Analysis, Data Modelling, and Data Mapping.
• Comprehensive understanding of banking processes (preferred wholesale banking knowledge), with experience in requirements gathering, supporting the full project lifecycle, and working directly with end users.
• Domain : Wholesale Banking

Role Overview

We are seeking a Senior Technical Business Analyst who operates comfortably at the intersection of application services, AI, data analytics, cloud, automation, and backend integration. This role requires hands-on experience, not conceptual familiarity.

The successful candidate will actively work with data, AI-enabled solutions, cloud platforms, automation tools, and Node.js-based services, while partnering closely with business stakeholders and delivery teams to shape and deliver practical, outcome-driven solutions.

Key Responsibilities – Business & Application Analysis

• Work directly with business stakeholders to understand application workflows, operational pain points, and improvement opportunities
• Analyse existing applications and services to identify optimization, automation, and AI enablement opportunities
• Translate business needs into clear, actionable functional and technical requirements
• Actively shape solution options in collaboration with delivery teams

Key Responsibilities – Data, Analytics & AI (Hands-on)

• Work hands-on with data to support analytics, insights, and AI-enabled use cases
• Support and contribute directly to AI-enabled initiatives, including predictive analytics, workflow optimisation, decision support, and Generative AI use cases such as knowledge retrieval, summarisation, and RAG-based solutions
• Perform data preparation, validation of outputs, and integration of AI capabilities into business and application workflows
• Ensure AI and analytics outputs are relevant, explainable, and aligned to business intent

Key Responsibilities – Cloud & AWS (Depth Required)

• Work with delivery teams on AWS-based applications and data platforms
• Engage with cloud architecture, service configurations, integrations, and dependencies
• Contribute to discussions on scalability, security, performance, and cost optimization
• Hands-on AWS experience is required; surface-level or purely theoretical exposure is insufficient

Key Responsibilities – Automation & Backend Integration

• Identify and design opportunities for process and workflow automation
• Design and build Power Automate flows, including triggers and integrations
• Support automation across Microsoft 365, SharePoint, Power Apps, and data sources
• Work with Node.js-based services for API integrations, middleware logic, or backend support
• Ability to read, modify, and develop lightweight Node.js services to support application workflows

Delivery & Quality

• Work closely with project managers, developers, and architects throughout delivery
• Support Agile, Waterfall, or hybrid delivery models
• Support UAT planning, execution, and defect resolution
• Perform impact analysis for changes and enhancements
• Ensure alignment with security, data governance, and compliance standards

Required Experience & Capability

• 5–8 years of experience in Business Analysis or similar technical roles
• Strong background in application services and platform-based solutions
• Demonstrated hands-on experience with AI, data, cloud, automation, and backend integrations
• Comfortable operating in delivery environments where outcomes matter more than documentation
• 3+ years of work experience with AI for Business Analysis
• 3+ years of work experience with AI for Data Analysis

Cybersecurity Data Analyst
Job Type: Permanent
Location: South Central, Singapore

Role Overview
We are seeking a Cybersecurity Data Analyst to support advanced cyber operations in a high-impact environment. The role focuses on analyzing large datasets to uncover patterns, trends, and potential threats, helping organizations detect and respond to cyber risks proactively. You will work closely with cybersecurity teams to generate actionable insights and support timely intervention strategies.

Key Responsibilities:

• Examine and interpret data to detect patterns and trends that signal potential cybersecurity threats.
• Create and validate threat-hunting hypotheses using quantitative and statistical approaches.
• Produce insights and evidence that support informed decision-making.
• Share intelligence with cybersecurity teams to facilitate prompt threat mitigation.
• Prepare reports and presentations for senior stakeholders, translating complex findings into actionable recommendations.

Requirements:

• Degree in Computer Science, Computer Engineering, Data Science, Mathematics, Statistics, or equivalent
• Minimum 3 years of experience in data analysis, transformation, and interpretation
• Experience with big data frameworks such as Hadoop, Hive, Spark, and proficiency in SQL
• Familiarity with statistical techniques including regression, distributions, and hypothesis testing
• Highly analytical with excellent communication and presentation skills, a fast learner, and self-motivated to quickly adapt to new technologies and domains.

Preferred Skills

• Knowledge of cybersecurity concepts and applications; relevant certifications.
• Familiar with Computer Networking, Network Security, or System Security.

If you are interested, kindly send your resume (in MS Word format) to Mounika at mounika@rmabpo.com stating your salary expectations & availability to take it forward. 

All Curriculum Vitae will be treated with the strict confidentiality. 

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7. 
 
 
Mounika Tanuku|EA Regn. No. R22109193 
RMA Consultants Pte Ltd|EA Licence No. 93C4403 

Job Description:

We are looking for a highly skilled and motivated Application Support Analyst to support Retail Applications at our client’s. In this role, you will serve as a critical bridge between our technical teams and our Japanese-speaking stakeholders, ensuring the stability, performance, and reliability of our software applications. You will work in a fast-paced environment, handling complex technical issues while driving continuous improvement across our support and operations functions.

• Provide Tier 2+ application support for production systems, acting as an escalation point for complex technical incidents and service requests
• Triage, investigate, and resolve application issues by analysing logs, querying databases, and collaborating with development and infrastructure teams
• Facilitate requirements discussions and translate specifications and communicate technical concepts in both ENGLISH and JAPANESE with stakeholders in Japan who communicate solely in JAPANESE.

• Write, review, and maintain Java-based scripts or tools to automate support workflows, diagnostic processes, and operational tasks
• Perform data analysis using SQL to investigate application behaviour, identify trends, and support root cause analysis
• Adhere to and champion ITIL best practices, including:
• Incident Management — ensuring timely response, escalation, and resolution
• Problem Management — leading root cause analysis and implementing permanent fixes
• Change Management — reviewing and coordinating application changes to minimise risk
• Monitor application health and performance using tools such as Splunk, or equivalent observability platforms, proactively identifying and addressing anomalies before they impact end users
• Collaborate closely with software engineering, DevOps, and product teams to relay customer feedback and drive systemic improvements
• Participate in on-call rotations and support coverage as required to meet SLA commitments

Expected qualifications:

• Minimum 5 years of experience in a software engineering role or Tier 2+ customer/application support capacity
• Proficient (written and spoken) in ENGLISH and JAPANESE( Min JLPT N2 or above) to facilitate requirements discussions, translate specifications and communicate technical concepts with JAPANESE-SPEAKING ONLY stakeholders in Japan.

• Solid coding knowledge in Java and familiarity with related frameworks
• Hands-on experience with SQL and the ability to write complex queries for data investigation and analysis across relational databases
• Demonstrated experience with ITIL practices, including incident, problem, and change management processes
• Proficiency with monitoring and observability platforms such as Splunk or equivalent tools
• Good analytical and problem-solving skills with the ability to work under pressure in a production environment
• Excellent written and verbal communication skills.

Role Summary:

Should focus on day-2-day operations, incident, change management, and user centric troubleshooting.

Operate and continuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

Certification

Zscaler certifications

Key Responsibilities (Operational / BAU)

• Runday-to-day operations for ZIA (web gateway, SSL inspection, URL filtering,cloud app control, sandbox, DLP , DNS security).

• Runday-to-day operations for ZPA (App Segments, Access Policies, Connector management, posture requirements, policy troubleshooting).

• Monitorservice health and user experience; proactively identify trends and recurring issues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSL inspection issues.

• Perform policy administration: create/update rules, exceptions, and change deployments following CAB/ITSM change controls.

• Maintain forwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PAC files, forwarding profiles, location configuration, traffic steering.

• Manage integrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Execute routine operational tasks: connector upgrades, certificate updates, location updates, application onboarding to ZPA, user/group updates.

• Work with vendors/TAC; drive cases to closure and implement corrective actions.

• Maintain documentation: runbooks, SOPs, troubleshooting guides, policy standards,onboarding checklists.

• Support audits and compliance: policy reviews, recertification evidence,logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist for approved URLs/domains based on business justification and security requirements.

• Manage exception lifecycle: approvals, expiry dates, periodic review/cleanup, and recertification evidence.

• Ensure isolation policies align with ZIA policies and do not create conflicting user experience (e.g., bypass vs isolate logic) Site not loading in isolation,rendering issues, broken web apps, file download/upload restrictions,clipboard/printing controls (as applicable)

Core skills:

• Strong working knowledge of ZIA (SSL inspection, URL filtering, CASB/app control,sandbox, forwarding methods).

• Strong working knowledge of ZPA (connectors, app segments, access policies, posture,authentication flows).

•Troubleshooting across endpoint + network + identity (DNS, TLS cert chains,proxy behavior, SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits.Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

• Extracting, analysing, and presenting data to support the Commercial team in meetings with key partners, including suppliers, buyers, and airlines.
• Involve in commercial negotiations, providing insights to drive business growth and optimize partner relationships.

Data Analysis & Interpretation:


• Analyze numerical data to identify trends, performance metrics, pricing insights, revenue opportunities

Commercial Support:


• Prepare and present detailed reports, dashboards, and summaries to the Commercial team ahead of and during meetings with partners to aid negotiation, partnership growth, and contract renewals.

Partner Performance Monitoring:


• Track and evaluate supplier/buyer/airline performance against KPIs, SLA adherence, and market benchmarks, highlighting areas for improvement or expansion.

Collaboration:


• Work closely with cross-functional teams including Sales, Product, Finance, and Operations to ensure accuracy, consistency, and relevance of shared data.

Ad-hoc Analysis & Insights:


• Provide quick, ad-hoc data analysis to support urgent commercial decisions or address partner inquiries

Job Requirements

• Degree / Diploma holder
• MUST have experience working in the Travel Sector
• Mandarin speaking to communicate with Chinese stakeholders
• Basic understanding of the travel industry, commercial partnerships, and airline/supplier dynamics is a plus
• Ability to translate complex data into clear, concise insights and presentations for non-technical stakeholders.
• Comfortable presenting data and business insights in client-facing scenarios.
• 5 days work (Mon - Fri, 9am to 6pm) near Raffles Place MRT
• Salary $5000 - $7000

Interested applicants please send in your resume. Shortlisted candidates will be contacted very soon. Thank you.