Total 455 information analyst job vacancies in Information Technology category in The Philippines

Responsibilities

• To Provide infrastructure support services to the Systems as well as any other IT systems
• Facilitate the provision of LAN connections to any IT systems
• Facilitate the patching of network points in the Branch Server Room for any IT systems
• Preliminary troubleshooting of any IT systems deployed in the branch, Provisioning and supporting technical issues related to Desktop/Web conferencing and Room-based video conferencing systems

Asset Management services :

• Technical Support services in relation to the following hardware:
• Desktop Computers, Laptops, Touchscreen PCs, Tablets, and other personal computing devices;
• Peripherals such as laser printers, thermal printers, colour printers, and other printing devices;

Operational Support services for Application Systems:

• To provide Operational Technical Support to the Facility Management (FM) teams and the Application teams or suppliers to provide end-to-end Operational Support services
• To provide Operational Support for Application Systems (eg. Library Management System (LMS)).
• Provision of resources, expertise and solutions in information technology to ensure that the existing computer systems continue to meet the intended functionalities and objectives

Requirements

• ITE or Diploma in Information Technology or its equivalent
• A minimum of 2 years relevant experience in an on-site Technical support role
• Knowledge of IT networking with understanding of TCP/IP internetworking fundamentals, and good command of Windows Desktop OS, Microsoft Office suite and e-mail support the ability to handle Level 2 support
• Basic knowledge of ITIL process such as Incident, Problem and Change Management
• Technical knowledge to install systems, upgrade and repair software and hardware
• Hands-on knowledge on DHCP, file/print services, registry modification, VB scripting, and use of other desktop tools would be essential
• Good communications skills, both oral and written

• 1-year contract, renewable
• Government project
• Hybrid work arrangement

What you will be working on

This pivotal role seeks a versatile professional to partner with internal and external stakeholders to deliver projects/products to achieve a common goal of shaping assessment through technology; by bridging assessment tech innovation, robust business operations, and complex government domains and driving operational excellence.

Key Responsibilities

As a Digital Business Analyst, you will work as a key project team member to support the agency and collaborate with stakeholders, fellow project managers, solution architects, technical services consultants and vendors to deliver and manage digital solutions.

What will you be working on

• Partner with the business teams to elicit business and agency's needs through human-centric and visual methods

• Apply design thinking / service design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG tech stack)

• Work with business teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product/system readiness for smooth deployment, adoption and exam operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (operations management)

• Assist the business team to identify new opportunities and problems to solve for the agency's digital transformation

• Build deep knowledge of agency's business and operations and identify opportunities to support the transformation of agency's business / operation

What we are looking for

• Minimum 5-7 years in technical business analysis roles

• Strong knowledge of software development lifecycle and DevOps

• Code Review & Quality Assurance: Proficiency in reviewing vendor-delivered code across multiple programming languages with focus on security, performance, and maintainability standards

• Proficiency in code review tools (GitHub, GitLab, Bitbucket) and quality gates

• System Log Analysis: Expertise in analysing application logs, system performance metrics, and troubleshooting technical issues using log management tools

• Experience with monitoring tools (ELK stack, Splunk, or similar) for log analysis

• Good understanding of cloud-based applications and familiar with AWS (S3, RDS, CloudWatch, EKS, etc.)

• Technical Requirements Translation: Ability to bridge business requirements with technical implementation

• Vendor Management & Technical Oversight: Experience in evaluating technical deliverables, conducting code walkthroughs, and enforcing development standards

• System Integration Analysis: Understanding of API integrations, data flows, and system architecture

• Support UAT, track defect rates, and conduct system training

• Support exam operations and work with vendors to troubleshoot and remediate any issues to minimize disruption to examinations during the exam periods

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Strong analytical, conceptualisation, facilitation and problem-solving skills

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

Responsibilities:

• Own and lead complex application and system components for CitiFTP, with accountability for delivery outcomes, platform stability, and long‑term sustainability.

• Translate Treasury’s Interest Rate Transfer Pricing strategy into scalable, resilient, and future‑ready technical solutions.

• Drive modernization initiatives across multiple releases while balancing delivery priorities, architectural integrity, and risk considerations.

• Take ownership of technical debt, performance optimization, and production readiness within assigned scope.

• Assume senior technical responsibility for supporting the decommissioning of the legacy CALM platform, a key strategic dependency.

• Apply deep subject matter expertise across CALM and CitiFTP to guide migration decisions, manage interdependencies, and reduce operational risk.

• Lead complex transition planning, ensuring business continuity, data integrity, and controlled cutover.

• Proactively identify and mitigate migration‑related technical, delivery, and control risks.

• Act as a recognized technical lead in application development, with strong depth in Java‑based enterprise platforms.

• Review, approve, and influence solution designs to ensure adherence to enterprise architecture, security, and data standards.

• Define, evolve, and enforce engineering standards for coding, testing, debugging, performance, and implementation.

• Drive adoption of modern engineering practices to improve code quality, maintainability, and time‑to‑market.

• Resolve high‑impact, ambiguous technical and delivery challenges through deep systems analysis and interpretive thinking.

• Partner with Architecture, DevOps, Product Owners, Scrum Masters, and senior Technology management to ensure cohesive end‑to‑end delivery.

• Provide regular, concise updates to senior leadership and EMT‑6 on delivery status, architectural decisions, risk posture, and code quality improvements.

• Own application‑level risk management, ensuring compliance with Citi policies, regulatory requirements, and ethical standards.

• Transparently escalate, manage, and remediate control issues to safeguard Citi, its clients, and its assets.

• Serve as a senior advisor and mentor to developers and analysts, raising overall technical capability and engineering maturity.

• Allocate work and provide technical direction for medium‑to‑large bodies of work.

• Ensure disciplined SDLC execution, documentation, audit readiness, and compliance with Citi policies, regulatory obligations, and ethical standards.

Recommended Qualifications:

• 8–10+ years of experience in application development or systems analysis, including senior‑level ownership roles.

• Extensive hands‑on experience with Java‑based enterprise application development.

• Proven track record of leading complex technology initiatives in regulated financial services environments.

• Demonstrated ability to make independent technical and delivery decisions with significant business and risk impact.

• Strong stakeholder management, leadership, and communication skills.

Preferred Qualifications

• Experience working on Treasury, Funds Transfer Pricing, Risk, or Finance platforms.

• Strong understanding of DevOps, CI/CD pipelines, and production support models.

• Experience contributing to multi‑year transformation programs.

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

Job Summary

An exciting opportunity for Data Analyst to work on projects for compliance surveillance systems support in processing analytics data, for a reputed bank. 

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering, Information Technology and related Discipline;
• Ability to work independently with Python and SQL and strong ability to process large volume of data;
• Has knowledge and experience of creating Dashboards – either PowerBI / Tableau / Qlik;
• Must have understanding of Rules Based and Machine Learning models;
• Excellent interpersonal, communication skills and able to function with multiple teams;
• Proactive with a go-getter attitude.

Desired Skill-set

• Experience in AML/CFT;
• Familiarity with SWIFT transactions and/or sanctions screening;
• Work experience in banking industry.

Responsibilities

• Collaborate with business units to investigate and resolve reported issues or queries related to compliance surveillance systems;
• Process and analyze data to assist with investigations into Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT);
• Perform tuning and optimization to enhance the functionality and efficiency of compliance surveillance systems;
• Refine and optimize machine learning models to improve compliance monitoring and detection capabilities;
• Participate in projects focused on the maintenance and enhancement of compliance surveillance systems and provide support for analytics data processing;
• Demonstrate proactive learning and adaptability to stay informed about regulatory changes and advancements in compliance technology;
• Effectively manage time and prioritize tasks to meet deadlines while maintaining high-quality outputs.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639

Brief Summary:
Join a dynamic team to provide essential support for business applications and databases, ensuring optimal functionality and performance. Leverage your expertise to drive system improvements and data management initiatives.

Responsibilities:

• Provide day-to-day support for business applications and databases, addressing application bugs and database errors efficiently.
• Integrate new features and translate business rules into structured data requirements and system specifications.
• Build and refine database frameworks to enable accurate reporting and effective data extraction.
• Develop conceptual, logical, and physical data models to enhance data structure integrity.
• Assist in the implementation of software patches, upgrades, and database migrations.
• Monitor database performance, identify areas for improvement, and apply tuning measures for optimization.
• Conduct system and application tests to ensure functionality and performance before new releases or updates.
• Manage user access to applications and databases while ensuring compliance with IT policies and security standards.
• Take charge of IT audits and business continuity planning.
• Perform backup tasks for IT system support and fulfill other assigned duties.

Requirements:

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in application and database systems roles.
• Familiarity with SICS and SAP Business Intelligence is highly preferred.
• Strong knowledge of MS SQL databases and scripting languages.
• Proficient in database design, data modeling, and query optimization.

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

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 You acknowledge that you have read, understood, and agree with the Privacy Policy. 

https://www.persolsingapore.com/policies.

We’re hiring a Data Analyst to establish a dedicated analytics owner for dashboards, definitions, deep-dive analysis and instrumentation quality. This role exists because analytics and reporting are currently spread across product leaders as part of the job, creating bottlenecks, manual reporting, inconsistent answers and limited capacity to move beyond baseline reporting into deeper insight.

What you’ll do

You’ll work closely with senior stakeholders across Engineering, Product, Sales, and Content Engineering, Content and Subscriptions. Your responsibilities will include:

• Company dashboards and reporting - Design, build and maintain dashboards used by teams across the business whilst establishing single-source-of-truth reporting where possible.
• Provide bespoke reporting and analysis, delivering fast, accurate ad hoc insights and clear recommendations that explain performance, identify issues and quantify opportunities.
• Act as the go-to analytics partner for the Partnerships team, delivering partner-ready reporting and audience insights across web, email and campaigns to support renewals, upsells and stronger commercial conversations. Also support Product, Content and Subscriptions with clear, scalable reporting that improves decision-making and enables more effective self-serve access to data.
• Contribute to our analytics strategy by improving how we measure performance as our tools and practices evolve. Partner with Product and Engineering to strengthen tracking, instrumentation and data quality, and support experiment design, measurement plans and post-test analysis so teams can make better decisions with confidence.

What success looks like

• Foster and enable more of an experimentation approach and improved use of data within our product and engineering team.
• Partner reporting becomes a commercial advantage - improving reporting quality, reducing manual effort and supporting renewal and expansion conversations
• Richer audience and channel insights that help Product and Content improve traffic, repeat habits, recirculation and overall engagement
• Stronger email and lifecycle analytics across the network, especially as Braze comes online.
• A stronger measurement foundation for subscriptions, promotions and funnel experiments, with clear baselines and readouts

What we’re looking for:

Must-haves

• Experience with BI tools such as Looker, Tableau or similar platforms
• Proven experience building, maintaining and improving dashboards and reports that non-technical stakeholders actively use
• Deep digital analytics knowledge, with expert-level GA4 experience and a strong understanding of event-based measurement, attribution limitations and best-practice reporting
• Experience working with data warehouses and large datasets, such as BigQuery, Snowflake, Databricks or similar environments, and strong SQL. 
• Strong email analytics capability, including lifecycle performance, cohort behaviour, engagement and downstream impact
• Experience partnering with product managers on experimentation, including test design, measurement plans and post-test analysis
• Strong communication skills - you can explain complex analysis simply and turn insight into action
• Comfort using AI tools and emerging technology to improve efficiency, analysis quality and insight accessibility

Nice-to-have

• Braze experience, particularly reporting concepts and data exports
• Experience in media, content, subscriptions or audience-led digital businesses
• Exposure to data modelling and structured dataset design
• Experience with analytics implementation, including tracking plans, tag management and data layer design

Why us?

• Be part of a high-growth scale-up as we change the way people invest
• Work with an awesome team with experience from some of the fastest-growing and most successful start-ups in Australia
• Work in a flexible environment that understands that people have busy lives outside of work
• The opportunity to interview some of Australia's best investors and learn more in 6 months than you would in 5 years elsewhere.

There are perks too:

• Flexibility first - we all have rich and full lives outside of work that matters too
• Learning and training budget - keep learning and growing
• Team events - from trivia to escape rooms to runs - there's something for everyone
• Snacks, drinks (because that matters... right?!)

If you are interested in this role, please send a resume. To make your application stand out, feel free to include a cover letter.

Cash Equities Application Support Technical Lead Analyst is a strategic professional who applies in-depth knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex issues with substantial impact, where taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• The Cash Equities Application Support Technical Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
• Hands-on Technical SME responsible for driving production incident resolution and implementing preventative measures to avoid technical reoccurrences.
• Partners with multiple technology (including Development and Infrastructure) teams to ensure appropriate integration of functions to meet goals.
• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements
• Identifies risks, vulnerabilities, and security issues; communicates impact; proposes risk mitigation options.
• Acts as advisor or coach to new or junior-level analysts; allocates work.
• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
• Appropriately assess risk when application changes are made or business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Participates in a weekend support rotation schedule

Qualifications:

• 8+ year of experience in Front office application support
• Prior experience in Equities or Futures Execution platforms is preferred
• Prior experience in Electronic Execution is mandatory
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholders

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Analyze user requirements and define technical specifications
• Provide advice, guidance, and knowledge sharing on business processes, applications, and system configurations
• Support the development, implementation, and maintenance of applications in line with company digital strategies and governance
• Ensure solutions meet requirements for performance, security, and service standards
• Drive continuous improvement through process and technical enhancements
• Coordinate with internal teams and subcontractors to resolve complex system and application issues
• Monitor application performance, troubleshoot issues, and perform root cause analysis
• Manage system alerts and ensure timely resolution of incidents
• Assess system compatibility and ensure smooth integration of applications
• Track and escalate technical issues when necessary
• Support site operations, including site surveys and progress reporting
• Attend client meetings and prepare necessary documentation
• Coordinate and manage teams of technicians across various work locations
• Ensure compliance with safety standards and proper execution of site procedures

Job Requirements:

• Bachelor’s degree in engineering, Computer Science, Mathematics, or a related discipline
• Minimum 2–4 years of relevant working experience
• Strong troubleshooting and problem-solving skills
• Experience in application support, system administration, or related roles
• Excellent verbal and written communication skills
• Willingness to work on-site and perform shift duties when required

Job Summary

We are seeking a skilled and detail-oriented Analyst Programmer to join our team. In this role, you will be responsible for analyzing user requirements, designing system solutions, developing applications, and maintaining software systems. You will work closely with business stakeholders and technical teams to deliver high-quality, scalable solutions.

Key Responsibilities

• Analyze business requirements and translate them into technical specifications
• Design, develop, test, and implement software applications
• Maintain and enhance existing systems to improve performance and reliability
• Collaborate with stakeholders to gather and clarify requirements
• Perform system integration, debugging, and troubleshooting
• Write clean, efficient, and well-documented code
• Conduct code reviews and ensure adherence to coding standards
• Support deployment activities and provide post-implementation support
• Prepare technical documentation, including system design and user guides
• Stay updated with emerging technologies and propose improvements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proven experience as a Programmer, Software Developer, or similar role
• Strong knowledge of programming languages (e.g., Java, C#, Python, or similar)
• Experience with databases (SQL, Oracle, MySQL, etc.)
• Familiarity with software development lifecycle (SDLC) methodologies
• Strong analytical and problem-solving skills
• Good understanding of system design and architecture

Job Summary

We are seeking a skilled and detail-oriented Analyst Programmer to join our team. In this role, you will be responsible for analyzing user requirements, designing system solutions, developing applications, and maintaining software systems. You will work closely with business stakeholders and technical teams to deliver high-quality, scalable solutions.

Key Responsibilities

• Analyze business requirements and translate them into technical specifications
• Design, develop, test, and implement software applications
• Maintain and enhance existing systems to improve performance and reliability
• Collaborate with stakeholders to gather and clarify requirements
• Perform system integration, debugging, and troubleshooting
• Write clean, efficient, and well-documented code
• Conduct code reviews and ensure adherence to coding standards
• Support deployment activities and provide post-implementation support
• Prepare technical documentation, including system design and user guides
• Stay updated with emerging technologies and propose improvements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proven experience as a Programmer, Software Developer, or similar role
• Strong knowledge of programming languages (e.g., Java, C#, Python, or similar)
• Experience with databases (SQL, Oracle, MySQL, etc.)
• Familiarity with software development lifecycle (SDLC) methodologies
• Strong analytical and problem-solving skills
• Good understanding of system design and architecture

• Minimum 3 years of working experience in application testing, development and delivery.
• Minimum 6 years of functional experience in AML transaction monitoring applications, specifically in Actimize preferred.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment. Ownership and ability to question and understand processes.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.
• Experience with Oracle PL/SQL, Oracle SQL.
• Good to have: Batch Scripting, Control M, DevOps.

Database (Ability to use and understand for the purpose of analysis and design an investigation) Analyse Requirements and form solutions for the application.

• Works with external application/user teams on E2E executions.

Requirements

• At least 8 years’ experience in Financial Planning & Analysis
• Good understanding of Core Finance processes: Record to Report, Procure to Pay, Order to Cash, Reporting and Analysis
• Ability to deal with complexity and to handle multiple tasks concurrently.
• Proven track record in planning, strategizing and supporting Finance and/or Procurement.
• A "hands on" proactive and self-driven attitude is required, who enjoys challenges and thrives in a fast changing and demanding environment.
• Excellent oral and written communication skills, with ability to interact and influence senior management level.

Purpose of the Role

The Finance Management Lead of technology business planning will be:

• Developing and maintains productive and collaborative relationships with Stake Holders.
• Budgeting and performing budgeting analysis for the Tech department with inputs from Tech and Business Stake Holders.
• Participating in Service Review with Business Units in area of Tech finance.
• Driving and provides support in Cost Optimization.
• Serves as the bridge between Tech and Business Units as a “trusted advisor” on all Tech cost, recharges and procurement matters.
• Collaborates with Tech team leads to resolve operational and project issues related to Finance/Procurement activities.
• Management reporting for the Tech and Operations department.
• Policy and procedure development for the Tech business planning department.

2+ years of experience in B2B, lead generation or marketing analytics.

2+ years of recent SQL & Python experience with a deep understanding of structure and unstructured databases

Basic understanding of Python, R or other language to performance data analytical tasks

Working knowledge in relevant technologies –Salesforces, Teradata, Big Query, Notebooks

Able to drive collaboration within a matrix ed environment.

Bachelor’s degree (Computer science, Information technology, or a similar field.) – MBA or advanced quantitative degree is a plus.

Location: One-north

Working Hours:

Office hours

Mon-Thur : 830am - 6pm, Fri : 830am - 530pm

Job details:

• Provide administrative support under the Division Management Office (DMO) team.
• Help with planning activities, prepare reports, assist with various office administrative tasks.
• To participate in ad-hoc HR projects, helping to organize and coordinate activities and support other process improvements initiatives.
• Develop dashboards and trackers to monitor overall performance achievements and incident rates.

Job requirements:

• Proficiency in creating dynamic dashboards in Microsoft Excel
• Strong attention to detail and analytics skills.
• Good communication and interpersonal skills.
• Organised, proactive, and able to work independently with minimal supervision.

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Position Overview

Saison International is seeking a visionary and operationally-driven Head/SVP of Information Technology. This critical leadership role is responsible for shaping and executing the global technology strategy for the current Fiscal Year and over the Mid-Term. The Head/SVP will oversee a centralized tech organization while partner and matrix-reporting lines into regional entities, ensuring technology is a seamless enabler of business goals across all global markets.

This leader will be the functional architect of a multi-disciplined team, bringing structure, governance, and transformation to a growing global footprint.

Key Responsibilities

1. Tech Leadership & Business Partnership (Matrix Reporting)

• Define, develop, and deliver a cohesive global technology roadmap that supports Saison International’s strategic goals for the current FY and Mid-Term.
• Serve as the key technology thought partner to the Singapore Functional Heads and Global Market Heads, ensuring a deep alignment between business needs and technological capability.
• Establish a global tech operating model that balances central efficiency with market-specific agility.
• Foster a highly collaborative, partnership-driven culture between the Tech team and the Tech Business Partners.

2. Global Operations & Functional Oversight 

• Provide executive leadership to the entire Global Tech Team, including direct oversight of all central functions.
• Manage a global multi-tiered team with key reports across several critical areas.
• Provide strategic direction and high-level functional management to the following domains within the Central Tech Functions:
  Business Support and Operations: Overarching responsibility for technology’s contribution to core business health.
  Infra/Network Support: Ensure the stability, scalability, and security of all global core infrastructure.
  Application Support: Guarantee optimal performance, maintenance, and user support for the enterprise application suite.
  Technology Transformation: Lead all major technological change initiatives, including system modernizations and digital transformations.
  Vendor Governance: Establish and enforce a global framework for key technology partner management, ensuring cost-efficiency, contract compliance, and service excellence.
  Tech PMO: Provide executive oversight to the project management function, ensuring projects are prioritized, resourced, and delivered on-time/on-budget,
  Tech and Cyber Risk: Accountable for the overall security and compliance posture of the organization, managing tech risks proactively and responding to incidents.

3. PMO & Team Delivery Excellence (Strategic Oversight)

• While direct project work is managed by the Global Tech Team (e.g., PMO Leads), the Head/SVP is ultimately responsible for the portfolio's delivery success.
• Provide strategic guidance to the teams delivering key projects, including (but not limited to):
  AVP PMO: Ensuring delivery of Business & Ops-specific projects.
  Tech Risk: Directing the risk and compliance strategy for the whole organization.
  IT Ops (Infra/App): Validating operational stability and efficiency of support systems.

4. Team Development & Cultural Leadership

• Build, develop, and mentor a high-performing global technology team, cultivating a culture of innovation, accountability, and user-centricity.
• Oversee the performance management and development path for all members across the tech org.
• Champion a commitment to technical excellence and professional development for the entire global tech team

Requirements

Qualifications & Experience

• A Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field. 
• 15+ years of progressive experience in technology leadership, with at least 5 years in an executive-level role (e.g., VP, SVP) within a complex, global organization.
• Proven experience in managing multi-disciplinary, globally distributed technology teams of 50+.
• Deep knowledge across all key organizational pillars mentioned in the chart:
  Strategic technology transformation.
  Robust IT infrastructure/network/application operations at enterprise scale.
  Rigorous project portfolio management (PMO).
  Global vendor relationship and contract management.
  Comprehensive tech and cybersecurity risk management and compliance.
• Financial Services/Fintech: Strong preference for experience in a regulated industry, ideally within financial services or fintech

Core Competencies

• Visionary Thinking: Ability to anticipate technological trends and articulate their impact on a global business.
• Stakeholder Management: Exceptional communication skills and political acumen, with a demonstrated ability to influence C-suite leaders and functional heads in a matrixed environment.
• Operational Excellence: An unwavering focus on process, discipline, and building a reliable, secure technology foundation.
• Leadership & Team Building: A proven track record of developing senior talent and fostering a collaborative, results-oriented global culture.
• Change Management: Experience leading complex technological and organizational changes and effectively navigating resistance.