Total 873 customer experience manager job vacancies in Information Technology category in The Philippines

職責：

• 管理和監督所有倉庫運營，包括收貨、儲存、揀貨、包裝和發貨
• 實施並維護有效的庫存管理系統，以確保庫存水準準確並及時補貨。
• 制定並監控關鍵績效指標，以優化倉庫流程並找出需要改進的領域。
• 與生產、銷售和採購團隊協調，使庫存水準與客戶需求保持一致。
• 監督和培訓倉庫員工，以維持高標準的生產力、安全性和客戶服務。
• 確保遵守所有相關的健康、安全和環境法規。
• 準備詳細的報告和分析，以支援戰略決策。

要求：

• 至少5年類似倉庫或庫存管理職位的工作經驗，最好是在鋼鐵和重型製造業。
• 精通倉庫管理原則、庫存控制技術和供應鏈運營
• 優秀的解決問題、分析與決策能力
• 熟練使用倉庫管理系統和庫存追蹤軟體
• 具備領導和激勵團隊的能力，以及優秀的溝通和人際交往能力
• 熟悉相關的健康、安全與環境法規
• 適應能力強，能夠在快節奏、充滿活力的環境中茁壯成長。

有意者請在線上提交履歷，簡歷需包含一張不可退還的照片，並註明期望薪資、目前薪資及聯絡電話。

福利待遇

• 開放文化
• 個人發展機會

This is a perm role for one of our client in the Banking Sector

Job Scope

• The Chief of Staff serves as a trusted strategic partner to the Chief Executive of Singapore Branch, responsible for driving execution of strategic priorities, enhancing organizational effectiveness, and ensuring alignment across business units.
• This role acts as a force multiplier, enabling leadership to focus on high‑impact decisions while ensuring disciplined follow‑through, governance, and communication across the bank.

Job Description

1. Strategic Planning & Execution

• Partner with the Chief Executive and senior leadership to translate corporate strategy into executable initiatives
• Track and manage strategic priorities and enterprise-wide initiatives
• Prepare board‑level and executive presentations, strategy papers, and decision briefs
• Identify risks, interdependencies, and mitigation strategies for key initiatives

2. Executive Management & Governance

• Act as an advisor and sounding board to the Chief Executive on strategic, operational, and organizational matters
• Support preparation for Board of Directors, Management Committee, and key regulatory meetings
• Ensure decisions made by leadership are documented, communicated, and executed
• Monitor follow‑ups and ensure timely delivery of agreed outcomes

3. Cross‑Functional Coordination

• Drive alignment across business, risk, compliance, finance, technology, and operations
• Resolve bottlenecks and escalate issues objectively and constructively
• Lead cross‑functional task forces for major initiatives (e.g., transformation, integration, remediation)

4. Performance & Business Management

• Oversee management reporting, dashboards, KPIs, and performance reviews
• Support annual business planning, budgeting, and forecasting cycles
• Track financial and non‑financial performance against targets
• Provide data‑driven insights to improve productivity and decision‑making

5. Regulatory Risk and Control Oversight

• Partner with Risk, Compliance, and Legal teams to ensure regulatory expectations are met
• Support leadership in managing MAS interactions, audits, and supervisory reviews
• Ensure strong governance, controls, and issue remediation discipline

6. Organizational Effectiveness & Culture

• Support leadership in shaping organizational structure, talent strategy, and succession planning
• Drive internal communications and leadership messaging
• Champion a high‑performance, ethical, and inclusive culture
• Support change management and transformation initiatives

7. Special Projects & CEO Office Support

• Lead confidential, high‑impact projects on behalf of the CEO
• Support M&A, partnerships, transformation, or crisis management efforts
• Act as proxy for the CEO in selected internal forums when required

Interested applicants, please click "APPLY NOW"

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Joselito || EA Registration: R25126580

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

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Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors, resident technical officers under BCA
• Supervise timely execution of the works and maintain quality control and ensure that works are carried out in accordance with the contract specifications, drawings, allocated timeframe, all other contract documents and site instructions, and statutory requirements and specifications
• Ensure that structural elements or critical works are being carried out in accordance with approved plans
• Supervise all necessary and relevant installations, including of instruments — then analyse & report on instrumentation results
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified
• Check on quality of works, materials and samples delivered to site, take measures to rectify any non-compliance and report to OIC on any materials not conforming to specifications
• Provide all necessary and relevant endorsements
• Attend site, progress, variation, QAQC and coordination meetings and to keep proper minutes of these meetings
• Communicate & coordinate effectively and efficiently between multiple parties: SO representative(s), main contractor(s), other contractor(s), consultant(s) & relevant agencies
• Inspect and assist with handing/taking over of completed works by other contracts
• Ensure that proper and updated records of all works are kept
• Review and supervise safety, environmental and health matters
• Working with the safety team, ensure that safety on site maintains at a maximum level
• Any other adhoc duties

Criteria

• Diploma in C&S discipline from a Polytechnic or Equivalent
• Have a valid 2025/26 RTO Certification accredited by IES
• 5 years of relevant experience as RTO, of which at least 3 years shall be in supervision of:

1. Deep excavation, drainage, pipe jacking, ground improvement, supervising & installation of monitoring instruments and collating of monitoring data and/or,
2. Viaduct, road/expressway works
3. Road & Pavement Experience

• Shift work, including night shift

The Strategy & Transformation Office is responsible for driving UOI’s transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence (“AI”) solutions.

Main Responsibilities

• Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture
• Plan, setup and execute the AI roadmap and initiatives – ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements
• Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines
• Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress
• Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management
• Maintaining internal and external customer satisfaction through the projects and initiatives
• Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis
• Manage vendors, including SOW development and change requests
• Setup programme governance, frameworks and documentation
• Contribute to a positive team environment and company culture aligned with our Core Values
• Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives
• Take on other projects or tasks that may be assigned by Reporting Managers

Requirements

• Bachelor's Degree in Computer Science or Information Technology or equivalent 
• At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager
• Strong project management (waterfall/agile), change management (people side of change/projects) and facilitation skills
• Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations
• Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement
• Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc
• Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general
• Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes
• Excellent oral and written communication
• Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers

You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes anchoring key engagements with various stakeholders, analysis and design to development, implementation, release management, testing and support for the domain area of Digital Banking.

With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

SKILLS REQUIRED

The ideal candidate 

should have

 extensive experience in implementing and operating large-scale and complex mission-critical solutions:

Understand the business requirements

Develop, review and update project plans, resources, budgets and timeframes,

Drive the data, design and solution discussion with vendor, technology team and user      groups.

Directly lead and manage a team of technical teams comprising developers, technical      analysts with focus on delivering banking systems and solutions

Responsible for the successful execution and technical delivery of projects that meet      scope, timeline and budget.

Stakeholder and relationship management, including escalation, expectation, conflict,      scope changes

Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from      concepts to working solutions

Plan project efforts to upgrade, enhance and maintain systems at supported release levels

Identify and raise risks and issues affecting the project, including financial or operational and proactively managing them, with

timely escalation to relevant parties where necessary

Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.

Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities

Organize and chair governance meetings, including preparation of meeting materials and minutes

Ensure work deliverables are following bank policies and regulatory requirements.

Directs the offshore squad in making day-to-day decisions and conflict resolution.

PREFERRED EXPERIENCE

Support for project activities

Prepare Sprint plan align with dependency applications

Get/Raise/follow up impediments related to project delivery in Daily

Stand Up, Scrum of Scrum meetings

Follow up on the development with squad teams as per the sprint plan

Arrange sprint demo and get approval to move the developed user stories to Testing Phase

To burn the story points as per the sprint plan and achieve the delivery as planned

Update project status for PWG, PWC Meetings

Support for testing phase activities

Review test plan

To support clearing issues raised during testing

What you will do:

Leads and supports Johnson Controls & CavAsia division technical operations in Singapore, overseeing projects ranging from medium to large-scale greenfield and retrofit projects primarily within the Pharma and Semiconductor industries.

How you will do it:

Holds full responsibility and accountability for all technical matters, including engineering, design, construction, project manpower planning, and project schedules, across multiple engineering disciplines.

Collaborates with various project teams and managers (PMs) on the following areas:

• Works closely with the Tender Team on project costing-related matters during bidding.

• Provides technical support to the team during the tender stage as solution architect.

• Maintains and enhances positive relationships with clients and all stakeholders.

• Be responsible for in house equipment selection and coordination with procurement for third party equipment.

• Review, validate and coordinate engineering support from internal teams as well as bid management teams on tender stage.

• Support project delivery team on technical aspects during execution stage if required.

In addition to the above responsibilities, you will also be responsible for:

• Internal functional management, including resource planning, performance management, and career development of team members. This includes conducting employee assessments, developing succession and personal development plans, and identifying future organizational talent.

What we look for:

• University degree in Engineering preferable Process or Mechanical Engineering, practical experience related to HVAC system, cleanrooms and exhaust abatement systems is beneficial.

• Minimum of 8 to 10 years of relevant experience in the construction sector, specifically in the semiconductor and pharmaceutical industries.

• Experience in the overall system design, tendering, and value engineering processes.

• Knowledge of international design codes and standards.

• Strong business partnering and interpersonal skills, with the ability to lead and work effectively within a multi-disciplinary team with shared objectives. Prior experience in leading individuals to collaborate effectively is advantageous.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Responsibilities

Technical Standards & Documentation

• Develop, maintain, and continuously improve the company’s standard detail drawings, BIM content libraries, and technical specifications;
• Review and validate technical drawings and BIM models to ensure consistency, accuracy, and compliance with project, authority, and regulatory requirements;
• Establish best practices for detailing standards and digital documentation workflows;

BIM, ISO & CORENET Compliance

• Develop, implement, and monitor documentation and BIM workflows in accordance with ISO standards, including ISO 19650, ISO 9001 etc;
• Support digital submission processes via CORENET (e-Submission, BIM submission where applicable), ensuring models meet authority requirements;
• Ensure all project teams adhere to BIM Execution Plans (BEP), naming conventions, classification systems, and data management protocols;
• Conduct periodic audits of BIM models and documentation to maintain compliance and quality;
• Organise and conduct site visits to projects construction sites for site learning;
• Provide feedback to improve detailing standards based on site observations and lessons learned;

Team Leadership & Mentorship

• Guide and mentor junior technical staff on drafting standards, BIM workflows, and submission requirements;
• Conduct internal training sessions to upskill team members in BIM tools, CORENET processes, and technical coordination;
• Support capability development within the team to enhance overall technical competency.

Requirements

• Diploma or Degree in Architecture, Architectural Technology, or a related field;
• Minimum 9 years of relevant experience in technical coordination, detailing, and BIM implementation;
• Strong knowledge of construction detailing, materials, and building systems;
• Proficiency in BIM and CAD software (e.g. Revit, Navisworks, AutoCAD);
• Familiarity with BIM standards and ISO-aligned workflows (especially ISO 19650);
• Hands-on experience with CORENET submissions and understanding of authority requirements (BCA, URA, SCDF);
• Good coordination, problem-solving, and communication skills;
• Experience managing multidisciplinary teams and complex projects is an advantage.

MANAGER/ SENIOR MANAGER - Electrical and Motion Control (Hardware/Technical/ Engineering/ Automation/ Control/Mechatronics/R&D)

Our client is a leading organisation specialised in developing Semiconductor machines.

Responsibilities: 

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.

• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Requirements:

• Degree in Electrical / Electronic Engineering or related discipline.
• Min 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Poh Baoyu (Joey)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Job Description & Requirements

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Project management certification will be looked upon favourably

COMPANY OVERVIEW 

Established in 2010, Vinova is a passion-driven and award-winning development company for mobile, web, and enterprise applications. Our clients span the globe and cover a wide range of projects including IoT, blockchain, banking, fintech, networking, and ecommerce. Vinova earns respect from customers by being committed to quality, flexibility, and speed. We strive to build great products by working with passion, working closely with our customers, and through open but disciplined collaboration. You will be working in an encouraging and challenging environment, taking advantage of the latest technology to develop excellent mobile apps for clients. You will be engaging clients in both on-site and off-site support.  

Interested to join our all-star team? Submit your application to us now! Tell us why you want to work with us and why you think you’d be a good candidate. We are looking forward to hearing from you! 

ROLE OVERVIEW 

We are looking for a high-caliber Technical Delivery Manager to lead large-scale digital transformation projects. The ideal candidate is a "Hands-on Leader" who possesses a deep technical foundation across the entire Software Development Life Cycle (SDLC) and excels in strategic Presales. You will be responsible for ensuring technical excellence, managing cross-border teams, and acting as the bridge between business requirements and successful technical execution. 

KEY RESPONSIBILITIES 

A. Presales & Technical Consulting 

• Bid Management: Lead technical responses for strategic RFPs, RFIs, and ITQs, ensuring all business and technical requirements are thoroughly addressed. 

• Solutioning & Estimation: Develop detailed Fixed-Price Work Breakdown Structures (WBS) and high-level project roadmaps. 

• Resource Planning: Build comprehensive Staffing Plans, identifying key roles and optimizing resource allocation for bid competitiveness. 

• Financial Strategy: Collaborate with stakeholders to define solution costing, pricing strategies, and "Win-Themes" for high-value tenders. 

B. Technical Governance & Architectural Oversight 

• Architectural Reviewer & Governor: Serve as the final technical authority to review and validate system designs and architectures, ensuring alignment with C4 Model (Context, Container, Component, Code) standards. 

• Infrastructure Oversight: Provide strategic guidance and technical validation for complex infrastructure designs, such as active-active hot-standby topologies and multi-country API gateways. 

• Migration Steering: Oversee the migration of legacy on-premises monoliths to modern microservices architectures, ensuring cloud-native best practices are followed. 

• SDLC Quality Gates: Act as a subject matter expert to enforce technical excellence. Establish and lead Quality Gates to maintain rigorous standards for system scalability, reliability, and security (DevSecOps). 

• Problem Solving: Leverage a deep technical foundation to provide hands-on resolution for critical technical roadblocks when escalated. 

C. Project & Delivery Management 

• Methodology Mastery: Execute projects using Agile/Scrum, Waterfall, or Hybrid models, ensuring Quality, Cost, and Delivery (QCD) targets are met. 

• Risk & Governance: Maintain project Risk Registers and lead mitigation strategies for complex cloud migrations (Azure GCC 2.0, AWS). 

• Cross-border Leadership: Manage and mentor high-performing teams (30-50 engineers) across multiple locations (e.g., Singapore and Vietnam). 

• Stakeholder Management: Act as the primary technical point of contact for C-level executives and government agency liaisons. 

TECHNICAL EXPERTISE 

• Cloud & Infrastructure: Hands-on experience with Microsoft Azure (GCC 2.0, APIM, SQL MI, Cosmos DB) and AWS. 

• Full-Stack Oversight: Proficiency in reviewing and guiding development in .NET Core, Node.js, Java, and ReactJS. 

• Database & Data: Expertise in MS SQL Server, PostgreSQL, and NoSQL databases, experience with real-time data pipelines using Redis. 

• DevSecOps: Deep understanding of CI/CD pipelines (SHIP-HATS, Jenkins) and security tools (SonarQube, Fortify, NexusIQ, VAPT). 

JOB REQUIREMENTS 

• Experience: Minimum 11 years in the IT industry, with at least 7 years in leadership roles (Delivery Manager, Solution Architect, or Senior TPM). 

• Track Record: Proven experience managing projects with a Total Contract Value (TCV) of $1M - $5M+. 

• Standards: Familiarity with regulated environment standards such as Singapore Government and IM8 is highly preferred. 

• Skills: Exceptional analytical skills for WBS creation, strong proficiency in English for international client engagement and proposal writing. 

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs