Total 966 contract manager job vacancies in Information Technology category in The Philippines

Project Manager 

• Working Days: Monday – Friday
• Working Hours: 9am – 5.30pm
• Salary: $ 3,500 – $ 4,500
• Working Location: Eunos
• (Need to travel islandwide to client’s site)

Industry: Interior Design & Construction Company
 

Requirements:

• Diploma or O-Level qualification with several years of relevant working experience; experience in carpentry / furniture works is required.
• Familiar with interior design processes.
• Familiar with relevant industry tools or software (e.g., CAD, SketchUp, etc.).

Responsibilities:

• Ensure projects are completed on time, within budget and within scope.
• Manage team performance, assign tasks and provide guidance.
• Conduct regular site inspections to ensure compliance with safety regulations.
• Report project progress and issues to senior management.
• Coordinate the work of suppliers, contractors and other stakeholders.
• Maintain project documentation and ensure reports are accurate and complete.
• Able to conduct site measurements and accurately interpret construction drawings.
   

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business (LKCSB).
• Programme & Academic Administration
  • Manage end-to-end student lifecycle processes, from matriculation to graduation
  • Coordinate onboarding activities, academic calendars, programme schedules, and dissertation milestones.
  • Oversee academic administration, including course setup, registration, records management, and workshop logistics.
  • Ensure smooth and timely delivery of classes, workshops, and programme activities.
  • Manage programme budgets, forecasting, student financial matters, and instructor payment processes.
  • Support accreditation and compliance-related activities.
  • Serve as a primary liaison for students, faculty, Academic Directors, and internal stakeholders.
  • Coordinate student engagement initiatives, including orientation, networking events, and programme milestones.
• Support Team on Grading & Academic Processes
  • Support the PD Team in the administration and oversight of grading processes across programmes and workshops.
  • Manage grading timelines, communications, and follow-ups to ensure timely submission by instructors and students.
  • Verify accuracy, completeness, and compliance of grade submissions in accordance with academic policies.
  • Address discrepancies and ensure adherence to grading standards and guidelines
  • Maintain clear documentation of grading processes for reporting and quality assurance.
  • Generate regular and ad hoc reports to support academic monitoring, decision-making, and compliance requirements.
• Systems & Process Management
  • Administer academic processes within institutional systems, ensuring data integrity, timeliness, and compliance.
  • Manage system-based operations, including student enrolment, course registration, grading, and academic records.
  • Update and maintain student and programme records as required.
  • Monitor system workflows to identify bottlenecks, errors, or inconsistencies, and implement corrective actions.
  • Identify opportunities to improve processes and enhance operational efficiency through best practices.
  • Collaborate with internal departments to resolve system-related issues and optimise functionality.
• Other Duties as Assigned
  • Support special projects, events and initiatives that align with the programme's long-term goal.

• Bachelor's degree with at least 4 to 6 years of relevant working experience, preferably in an educational setting.
• Prior experience relevant to this position or acquired in an Institute of Higher Learning (IHL) will be advantageous.
• Strong operational and systems management capabilities.
• High attention to detail and accuracy in academic and grading processes.
• Ability to manage multiple stakeholders and competing priorities effectively.
• Proactive in identifying process improvements and driving efficiency.
• Strong communication and coordination skills.
• Proficient in AI Tools and MS Office (Excel, PowerPoint, Word) and video conferencing tools;
  • Familiarity with analytical tools such as Power BI would be an advantage.
• Willingness to work on weekends and weekday evenings when required.
• A proactive, independent team player with flexibility to perform ad-hoc duties as needed.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

KPMG has a strong Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives incorporating Supply Chain & Procurement products such as COUPA, Jaggaer, o9, Ivalua and Zycus. Our practice is further expanding, and we are currently seeking an experienced Procurement Consultant with strong Procure-to-Pay (P2P) expertise and a proven track record in delivering end-to-end Ivalua implementation projects. The ideal candidate will be hands-on, able to manage client engagements independently, and bring deep knowledge of procurement processes, functional design, testing, and change management.

This position is based in Singapore.

Responsibilities

• Deliver comprehensive end-to-end Ivalua implementation projects for the P2P workstream.
• Apply strong functional knowledge of procurement, sourcing, contracting, supplier management, and invoicing processes to align with client requirements.
• Manage project workstreams independently, taking on roles such as Functional Design Lead, Testing Lead, Project Manager, and Change Management Support.
• Lead functional design workshops, including requirement gathering and fit-gap analysis.
• Create project documentation, including to-be process flows, business process documents, configuration workbooks, testing strategies, test scenarios, test scripts, and training materials.
• Lead and execute testing phases, including SIT, UAT, and Regression testing.
• Support change management activities and deliver end-user and supplier training.
• Collaborate closely with client stakeholders across procurement, finance, IT, and suppliers to ensure successful adoption and business outcomes.
• Stay current with industry trends, emerging technologies, and procurement best practices to deliver innovative solutions.
• Support integration activities with client ERPs such as SAP, Oracle, or Workday (preferred).

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university (preferred).
• Minimum 5+ years in supply chain consulting or relevant industry roles, with a proven track record of delivering successful projects and driving measurable business impact.
• Proven experience in end-to-end Ivalua implementation across multiple projects.
• Strong expertise in P2P functional processes.
• Hands-on experience in leading workshops, preparing documentation, and managing testing phases.
• Ability to independently manage client engagements and take on multiple roles.
• Strong project management, communication, and stakeholder engagement skills.
• ERP integration experience (SAP, Oracle, Workday, etc.) is an advantage.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization.

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and businesses take their computing infrastructures and applications into “the Cloud”. As a member of the Amazon Web Services Enterprise Support team, you will be at the forefront of Cloud technologies.

The Technical Account Manager (TAM) functions as part of the Enterprise Support team to ensure key enterprise customer success in building applications and services on the AWS platform. The TAM provides assistance to the customer as a strategic expert on the full line of AWS services and the customer’s architecture in support of strategy questions, project and launch planning and ongoing operational issues.

TAMs are engaged at the account level in providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Every day will bring new and exciting challenges on the job while you:

* Champion and advocate for Enterprise Support customers
* Be excited about cross-team and cross-org collaboration
* Make recommendations on how new AWS offerings fit in the company strategy and architecture
* Complete analysis and present periodic reviews of operational performance to customer
* Provide deep reviews of service disruptions, metrics, detailed prelaunch planning
* Participate in customer requested meetings (onsite or remote)
* Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
* Work with some of the leading technologists around the world
* Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
* Act as incident manager for complex or large impact incident

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience in a 24x7 operational services or support environment
- Experience in internal enterprise or external customer-facing environment as a technical lead
- Experience with AWS services or other cloud offerings

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. 

Qualifications

Job responsibilities

• Manage network infrastructure capacity delivery programs.
• Solve technical issues involving network port capacity, physical cabling installation, network equipment capacity, project scheduling and logistics.
• Bring technical experts together to communicate and help develop solutions.
• Manage and nurture relationships between cross-functional teams, including external parties and vendors.
• ​Identify process and communications breakdowns, while developing and driving solutions to remedy the issues. Manage process development and optimization initiatives. Create and maintain master schedules, Bill of Materials (BoMs) and related factors.

Minimum qualifications

• Bachelor's degree in a relevant field or equivalent practical experience.
• 2 years of experience in program management.
• Experience with process improvement in the telecom or data center infrastructure space.
  

Preferred qualifications

• 3 years of experience in large-scale project management.
• Experience working in complex organizational settings (e.g., shared accountability, geographic dispersion, ambiguity, Program Management Office (PMO), etc.).
• Experience in co-location and large-scale data center operation, network, electrical, industrial, mechanical, or other engineering.
• Familiarity with data center, networking, or telecom.
• Familiarity with supply chain and logistics concepts and knowledge of data networking architectures and physical network components.
• Excellent quantitative, presentation, and problem-solving skills.

The 1872 Clipper Tea Co is seeking an experienced Operations Manager/Head of Operations to lead and scale our F&B and retail operations in Singapore. In this role, you will be responsible for the success of our outlets by leading ahigh-performing team to exceed revenue targets and deliver product and service excellence in accordance with our strategic plans.

Job Description

The Head of Operations will be responsible for overseeing day-to-day operations, managing budgets, developing and implementing operational strategies, and ensuring compliance with health and safety regulations. Additional responsibilities include analysing performance metrics, managing and mentoring team members, and fostering strong communication across departments.

Key Responsibilities

A. Leadership & Team Development

• Lead and manage a team of managers, including Operations Executive, Head Baristas and Outlet Managers.
• Recruit, train, and onboard new team members in collaboration with HR, ensuring they are equipped for long-term success.
• Conduct regular performance reviews and build succession plans to support team development and retention.

B. Operational Excellence

• Oversee day-to-day operations across all outlets to ensure smooth execution, quality assurance, and brand alignment.
• Develop, implement, and refine SOPs and workflows to improve consistency and efficiency.
• Ensure product quality, service excellence, hygiene, and cleanliness standards are upheld at all locations.
• Prepare and deliver weekly and monthly reports on KPIs, operational challenges, and improvement plans.
• Respond to customer escalations and implement service recovery processes.

C. Supplier & Vendor Management

• Drive sales and profitability through effective inventory management, cost controls, and resource allocation.
• Collaborate with key suppliers to ensure product quality, pricing competitiveness, and favourable cost of goods sold (COGS).
• Manage vendor relationships, third-party contracts, and oversee regular facilities maintenance.
• Lead planning and execution of store facelifts, refurbishments, and major renovation projects

D. Strategic Execution

• Execute company initiatives, marketing campaigns, and product launches in alignment with operational capabilities.
• Ensure operational readiness and seamless execution for new store openings or relocations.
• Work closely with the sales and operations teams to gather feedback and continuously enhance workflows and offerings.
• Identify operational gaps and implement scalable solutions for improvement and innovation.

Minimum Requirements

• Diploma in Business Administration, F&B, Hospitality Management, or a related field.
• 3-5 years of experience in F&B or multi-site retail operations with 2 or more outlets
• Strong command of written and spoken English.
• Proven experience in managing P&L, budgeting, and cost controls.
• Demonstrated leadership with high emotional intelligence (EQ) and strong interpersonal skills.
• A track record of driving commercial performance and operational improvements.
• Highly organised, detail-oriented, and systems-driven; thrives in a dynamic, fast-paced environment.

You must have the passion for hospitality and tea, which is our core of our business. We are seeking a positive individual, a true leader that will lead by example and is willing to lead from the front line.

Role Overview

The Technical Manager is responsible for leading the design, deployment, and management of enterprise cloud infrastructure across AWS and Azure platforms. This role drives the adoption of cloud engineering and security best practices to address evolving business requirements and mitigate technology risks. You will contribute to the design, development, and implementation of cloud solutions while ensuring alignment with enterprise architecture standards and strategic technology objectives.

The role also provides technical leadership across both Day 1 (deployment and migration) and Day 2 (operations and optimization) cloud activities, ensuring highly available, secure, and scalable cloud environments.

Job Responsibilities:

• Design and implement cloud architectures, security controls, and governance frameworks in accordance with enterprise security and compliance standards.

• Evaluate and implement new cloud-native services, tools, and deployment models to enhance scalability, resilience, and operational efficiency.

• Recommend cloud technologies, services, and best practices to improve overall system architecture and business capabilities.

• Develop and maintain architecture documentation, operational procedures, and technical standards for AWS and Azure environments.

• Lead the implementation of enterprise cloud solutions and enhancements across Day 1 deployment and Day 2 operational activities.

• Troubleshoot and resolve issues related to cloud deployments, migrations, integrations, and production environments.

• Drive infrastructure automation through Infrastructure-as-Code (IaC), CI/CD pipelines, and cloud monitoring solutions to improve efficiency and consistency.

• Monitor cloud infrastructure performance, availability, security, and costs, identifying opportunities for continuous improvement and optimization.

• Oversee the administration and maintenance of cloud platforms, services, and automation frameworks.

• Develop and execute disaster recovery exercises, failover testing, and resilience simulations for mission-critical cloud workloads.

• Lead incident response efforts, resolve performance bottlenecks, and provide guidance on cloud operational challenges.

Job Requirements:

• Strong understanding of cloud architecture principles, design patterns, and best practices for enterprise-scale environments.

• Proven hands-on experience with AWS and Azure across the full cloud lifecycle, including:

o Day 1: Architecture design, deployment, configuration, and migration.

o Day 2: Operations, monitoring, performance optimization, troubleshooting, and incident management.

• Hands-on experience with Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation, or ARM templates.

• Proficiency in Python scripting for automation and workflow orchestration is an advantage.

• Familiarity with hybrid and multi-cloud environments; exposure to Google Cloud Platform (GCP) is a plus.

• Strong collaboration and communication skills, with the ability to work effectively in cross-functional, Agile, and DevOps teams.

• Demonstrated analytical thinking and problem-solving skills, with the ability to address complex cloud architecture and operational challenges.

• Strong attention to detail and commitment to delivering secure, scalable, resilient, and cost-efficient cloud solutions.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

MediaTek Physical Verification team is looking for qualified candidate to be part of a team that define and enable physical sign-off flow and solutions for SOC design. The candidate will be enabling technology in advanced technology nodes.

Job Responsibilities:

• Co-work with PDK team to code and maintain DRC/LVS/ANT/ERC/LPE/ESD rule deck for various processes
• Develop layout implementation flow and physical verification flow
• Co-work with QA team to reduce the PDKs/Rule deck defects
• Perform full-chip physical verification such as debugging DRC/LVS/ERC
• Implement automation scripts in C-shell, Python and Perl

Requirements:

• Bachelor/Master’s Degree in Electrical / Electronics Engineering / Computer Science
• With a min. 8 years of relevant experience in IC Design Industry
• Familiar with IC Design front-to-backend flow
• Familiar with interposer design, TSV technology and chip stacking techniques such as CoWoS or EMIB with 2.5D and 3D ICs experiences. (Must have)
• Preferably well-versed in Calibre, ICV
• Proficient in script programming, such as, Tcl, Perl or C-shell
• Proficient in UNIX (Linux) platforms
• Strong communication skills, problem solving and analytical skills

Location: One North, Singapore

About Our Client

Our client is a regional data centre solutions provider that merges engineering excellence with sustainability to deliver world-class facilities across Asia.

Their integrated approach covers concept design to operation, with a focus on energy efficiency, scalability, and high-density computing readiness.

How to Apply

Key Responsibilities:

• Review, validate, and manage distribution reports (e.g., production tracking, compensation reports) to ensure accuracy, timeliness, and compliance with business rules
• Analyze business data to identify patterns, trends, and insights that support decision-making and strategy execution
• Partner with stakeholders to understand business requirements, propose solutions, and support the development of new processing models
• Provide analytical insights into business processes and contribute to continuous improvement initiatives
• Lead or support system-related projects such as new implementations, system migrations, database changes, or reporting structure enhancements
• Troubleshoot issues, provide interim solutions to maintain business continuity, and recommend process improvements for efficiency and scalability

Requirements:

• Strong analytical and problem-solving skills with experience in business data analysis and reporting
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Student Leadership Development and Community Service Curation:Support C4SR’s mission of providing transformative learning experiences through community service and cultivating active citizenship among students.Mentor and guide student leaders of local and overseas projects to deliver impactful and sustainable service to the community using Service-Learning approaches and tools such as needs analysis and asset mapping.Curate and develop new projects to address unmet community needs (local and overseas) and build capacity of communities, in collaboration with non-profit/community partners and student teams.Facilitate student reflection and help students to recognize and articulate their learning through the community service experience.
• Volunteer Proposal Management:Review and approve individual student volunteering proposals in accordance with community service requirements.Guide students to meet the community service requirements and achieve expected service/learning outcomes.Source and identify suitable non-profit/community partners and volunteer opportunities.
• Project Review and Enhancement:Collaborate with partner organizations to re-design projects to facilitate more effective student learning and create a more sustainable service impact for the beneficiary communities.Guide student teams to align project objectives and activities with relevant United Nations Sustainable Development Goals (UN SDGs).
• Communications and OutreachCollaborate with internal corporate communications team and external agencies to enhance the visibility of student initiatives and community impact.Coordinate the production of essential collaterals including videos and print materials.
• Community Service FairCo-organise the annual Community Service Fair to promote volunteerism and raise awareness of social causesShowcase volunteering opportunities from community partners and student-led projects.
• Donor Engagement and Fund Management:Partner SMU’s Office of Advancement to curate new projects and platforms to engage donors.Tap on resources such as funds, professional expertise and networks to support students in addressing community needs.
• Any other duties assigned.

Qualification

• Degree with at least 5 to 7 years’ relevant work experience in the social service/non-profit, community development or higher education sector.
• Experience in Student Development, Service-Learning, and Community Engagement is essential.
• Demonstrated ability in project management, and driving initiatives from conceptualization to implementation and evaluation.
• Strong organisational, analytical, problem-solving and time management skills.
• A keen sense of ownership and accountability, with the ability to work independently and manage multiple priorities effectively.
• Strong communication, interpersonal and presentation skills and able to interact effectively with internal and external stakeholders.
• Meticulous, adaptable and resourceful.
• Strong network with community service sector will be an advantage.
• Familiarity with basic design software e.g. Canva/ Adobe Photoshop would be an added advantage.
• Proficient in MS Office application.
• Able to work outside regular office hours occasionally.

Other Information

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

 Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

The incumbent will oversee the day-to-day technical and maintenance aspects of a park, ensuring the safety and optimal functioning of rides and facilities. Additionally, you will be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Job Description

• Direct and inspire a multidisciplinary technical team to ensure optimal performance of park equipment and systems
• Develop and execute comprehensive preventive maintenance strategies to reduce downtime and enhance asset longevity
• Oversee inspections, repairs and inventory management to maintain operational readiness
• Ensure full compliance with all safety regulations, industry standards and environmental sustainability practices
• Collaborate with contractors, vendors and regulatory authorities to manage projects, inspections and approvals with precision
• Monitor emerging industry advancements, integrating innovative technologies to elevate operational efficiency

Qualifications and Other Requirements

• Bachelor's Degree/ Diploma in Engineering
• Minimum 5 years of experience in technical services, construction, or maintenance with significant experience in the implementation, testing, and maintenance of the industrial systems
• Expertise in regulatory compliance, project management and the implementation of robust safety protocols
• Good communication skills, with a demonstrated ability to present to senior stakeholders and effectively address inquiries from contractors and clients
• Comprehensive knowledge of workplace safety and health practices
• Competency in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and strong organizational skills
• Demonstrated ability to meet tight deadlines and work in a fast-paced environment
• Able to work on weekends/public holidays on rotational basis
• Knowledge with the operation, maintenance, and troubleshooting of pump and filtration systems

Role Title: Senior Program Manager

About the role
Your primary goal is to ensure that our creative teams can deliver groundbreaking work that exceeds client expectations, within agreed budgets and timelines. You’ll create project proposals and partner with our clients to write clear creative briefs. You’ll manage budgets and timelines, gather creative feedback, and keep your teams informed. You’ll be a central point of contact for clients, and a key representative of our agency.
Our work ranges from large-scale websites to smaller microsites. We also do plenty of
email, social, and display ad campaigns, plus brand identity work (logo design and
naming). So, you should be comfortable with managing diverse types of creative
projects with multiple dependencies, ensuring that those projects are delivered
on-time and on-budget, and being a key point of client contact.
This specific role will be focused on leading a large scale CRM/ email program.

We mastered the art of working remotely since long before “corona” meant anything other than a tasty beverage, so much of your work will be withfully-remote team members located across North America.
 
What you’ll be doing
● Collaborate closely with Factor account lead, creative leads, designers,writers, and other program managers.
● Schedule internal and client-facing meetings.
● Create custom project plans based on the project need since not all projects have the same requirements.
● Track project budgets, timelines, and deliverables.
● Be a key point of client contact.
● Collaborate closely with client campaign managers, production teams and cross-functional stakeholders.
● Be very flexible and adaptable to client feedback.
● Proactive in reaching out to and working with clients and stakeholders on
feedback and open questions.
● Ensure the creative team maintains consistency in content across all emails in the program ecosystem.
● Manage resources within this account’s team and more broadly with other
project managers at Factor.
● Work with the agency’s leadership to create project proposals with budgets and
timelines, and get approval on those proposals

Qualifications
● 10+ years of experience in a related field
● Must have CRM experience on either the agency or client side. Bonus for managing design systems within comms or CRM ecosystems.
● Must have experience as a client-facing program manager at either an interactive creative agency or an in-house creative department for a well-respected brand.H
● Must be self-motivated to prioritize and manage workload and meet project deadlines.
● An ability to accept (and thrive on) constant change: deliverables,timelines, budgets, and so forth.
● A multitasker who can successfully manage multiple projects ranging from small to very large in scope on current project schedules
● A highly detail-oriented professional who is able to stay on top of the smallest of details on all projects.
● Proven track record of effectively collaborating with creative and web development teams, understanding their multi-layered workflows, and facilitating seamless communication by clearly articulating concepts to both technical and non-technical team members.
● Demonstrated ability to solve difficult technical problems, employing critical and analytical thinking and innovative solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA |Pushpanjli Kir | R1657306.

Responsibilities

1. Lead and develop the Market Risk Management team

- Lead and manage a team of Market Risk Management Program Managers across APAC, providing strategic direction, coaching and performance management.

- Guide the team in identifying and qualifying market-level risks and translating insights into effective mitigation strategies.

- Foster a collaborative, inclusive and high-performing team culture while supporting professional growth and development.

2. Drive regional market risk strategy

- Develop and execute regional strategies to identify, assess and manage market-level risks in Singapore across TikTok platforms and features.

- Translate market insights into actionable recommendations that inform global Trust & Safety priorities and mitigation strategies.

- Provide leadership in managing high-risk scenarios such as regulatory developments, political events, and emerging safety threats.

3. Strengthen cross-functional collaboration

- Work closely with cross-functional partners including Content Policy, Product Management, Data Science, Operations, Public Policy, Communications and Legal to identify, assess and resolve safety-related gaps.

- Serve as the primary Trust & Safety point of contact for regional stakeholders on market risk issues.

- Ensure clear alignment between regional insights and global safety strategies.

4. Drive impact through programs and initiatives

- Lead cross-functional initiatives to address emerging risks and improve platform safety across products and features such as Video, Live, Comments and Accounts.

- Establish scalable processes and frameworks for risk qualification, prioritization and mitigation.

- Ensure risks are effectively tracked, communicated and driven toward resolution through relevant partner teams.

5. Inform global safety priorities

- Provide consolidated regional insights and risk assessments to help shape global Trust & Safety priorities and product strategies.

- Advocate for policy and product improvements that strengthen user safety and platform integrity across markets.

Qualifications

Minimum Qualifications

- Strong understanding of User Generated Content (UGC) platforms and the regional political, regulatory and cultural landscape across APAC.

- Extensive experience in Trust & Safety, risk management, program management, or related domains within the technology industry.

- Proven experience leading cross-functional initiatives and managing complex programs involving multiple stakeholders.

- Demonstrated people management experience, including building and developing high-performing teams.

- Strong analytical and problem-solving skills, with experience working with large datasets and translating insights into strategic recommendations.

- Ability to operate effectively in fast-paced environments and manage multiple priorities simultaneously.

- Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional partners.

Preferred Qualifications

- Deep expertise in the APAC region and familiarity with regional regulatory and safety challenges.

- Experience managing high-risk scenarios such as crisis response, election integrity efforts, or regulatory escalations.

- Strong data analysis capabilities, including experience with tools such as Excel and SQL.

- Experience leading global or regional Trust & Safety initiatives across multiple markets.

Job Description & Requirements:

• Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.
• Plan and execute migration strategies including rehost,replatform, and modernization approaches.
• Ensure all migration phases (assessment, design, execution,validation, cutover, and stabilization) are delivered cohesively.
• Identify dependencies, risks, and mitigation strategies for migration workloads.
• Provide technical assurance, governance, and escalation support throughout the migration lifecycle.
• Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.

Cloud & Infrastructure Engineering

• Design and implement Azure Virtual Machine environments and hybrid networking solutions.
• Support infrastructure modernization initiatives including DR, backup, and high availability solutions.
• Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support &Operations

• Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.
• Provide fourth-level support for complex incidents and perform deep root cause analysis.
• Proactively monitor, identify, and resolve issues before they impact services.
•  Act as an escalation point for critical client and business-impacting incidents.
• Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

• Ensure delivery of contracted managed services outcomes and continuous service improvement.
• Support, track, and document change implementation activities
• Proactively identify opportunities for automation and operational optimization.
• Perform quality audits across processes, service experience, and ticket management.
• Contribute to disaster recovery planning, testing, and execution.
• Collaboration, Leadership & Knowledge Sharing
• Communicate effectively with cross-functional teams and stakeholders to ensure seamless service delivery.
• Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.
• Support project delivery activities within the technology domain as required.
• Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications:

• 8–12 years of overall IT infrastructure and project delivery experience.
• Minimum 4+ years of hands-on experience in Azure migration projects.

Strong expertise in:

• Azure Migrate and Azure Virtual Machines
• Windows and Linux server migration
• Hybrid networking and connectivity
• Infrastructure modernization(DR, backup, HA)
• Migration governance and delivery frameworks
• Proven experience inlarge-scale enterprise migration projects.
• Strong troubleshooting skills across multi-domain environments (cloud, networking, security, compute)
• Experience working within ITIL-based service management environments.

Key Competencies :

• Strong stakeholder management and communication skills.
• Ability to operate effectivelyin high-pressure, complex environments.
• Proactive problem-solving and analytical thinking.
• Strong client service orientation and focus on delivering value.
• Ability to lead, mentor, and influence technical teams.

Qualifications and Certifications :

Bachelor’s degree in IT,Computer Science, or related field (or equivalent experience).
Preferred certifications:

• Microsoft Certified: AzureSolutions Architect Expert
• Azure Administrator / AzureMigration certifications
•  VMware, Networking (CCNP/CCIE),or Security certifications (CISSP, etc.)
• Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.