Total 2,352 construction engineer job vacancies in Information Technology category in The Philippines

Be the link between threat and defence.

At The Missing Link, we don’t just respond to cyber threats, we stay one step ahead. As one of Australia’s most awarded IT providers, now proudly backed by global technology leader Infosys, we have spent more than 28 years helping organisations thrive through world‑class Cyber Security, IT & Cloud, and Automation solutions.

With over 200 passionate team members and a culture built on inclusion, innovation and impact, we offer more than a job, we offer a place where your expertise is valued, your growth is supported, and your contribution truly matters.

The Opportunity

We are looking for a Network Security Engineer to join our Global Security Operations Centre (GSOC), a 24x7 managed service providing round‑the‑clock protection to clients across a diverse range of industries.

This is a hands-on engineering role (not an analyst position), ideal for someone who enjoys working directly with market‑leading security technologies and solving complex security challenges in real time.

A Day in the Life

As part of our GSOC Engineering team, you will:

• Provide Level 1 and Level 2 support across a broad security stack including Palo Alto, CyberArk, Fortinet, Cisco, Checkpoint, Cloudflare, Zscaler and SASE solutions

• Configure, maintain and troubleshoot security platforms across on‑prem and cloud environments
• Work closely with Security Architects, Engineers, MDR (Watcher) teams and clients to transition solutions from project delivery into managed services
• Assist Senior SOC Engineers with incident response and threat containment
• Continuously improve SOC processes, procedures, and best practices
• Support clients during business hours, with exposure to live incidents and real‑world attack scenarios

You will work a four‑days‑on, four‑days‑off rotating shift pattern, with the flexibility of remote work, while gaining exposure to major Australian enterprises and cutting‑edge security technologies.

Essential Experience & Skills

• Minimum 3 years’ experience in Network Security within a Managed Service Provider or similar environment

• Hands‑on experience with NextGen Firewalls, Cloud SASE (e.g. Zscaler), WAFs, PAM solutions, and related security technologies
• Strong understanding of networking fundamentals (OSI Model, TCP/IP, network architectures)
• Experience with network segmentation, URL filtering, packet inspection, certificates, virtualisation and cloud security
• Proven troubleshooting, debugging, and problem‑solving skills in fast‑paced environments
• Ability to manage multiple tasks while meeting tight deadlines
• Experience briefing clients and providing security recommendations
• Strong collaboration and interpersonal skills, contributing to a positive, high‑performance team culture

Desirable

• Broader understanding across applications, operating systems, databases, storage and backups

• Vendor certifications or active pursuit of certifications (CyberArk, Cloudflare, Palo Alto, Cisco, Checkpoint, SASE)
• Exposure to Infrastructure as Code (IaC) in AWS or Azure
• Scripting or automation experience (PowerShell, Python, Bash)
• Passion for continuous learning — labs, home networks, forums, webinars and industry communities
• Interest in professional certifications such as ISC2, ISACA and vendor programs

A great company culture is very important to The Missing Link. We genuinely care about our people and our culture. Some of our favourite perks include:

• A supportive, collaborative and respectful environment

• Company‑paid training and certifications
• Clear pathways for career development and progression
• Exposure to leading technologies and complex enterprise environments
• A team that celebrates success, supports growth and enjoys working together

Role: Network Engineer

Location: BEDOK/CHANGI

Type of Role: Permanent

Remuneration: Base Salary - $5,000

Objectives:

• Ensure continuous operation of network systems with minimal downtime.
• Provide timely support, troubleshooting, and remediation of network issues.
• Maintain secure network environments aligned with best practices.
• Enhance network performance and scalability through proactive monitoring and maintenance.

Scope of Services:

Network Monitoring & Management

• Monitor routers, switches, firewalls, wireless controllers, and access points.
• Track network availability, bandwidth utilization, and device performance.
• Configure automated alerts for outages, threshold breaches, or performance degradation.
• Apply configuration backups and maintain version control.

Incident Management& Troubleshooting

• Responding to network-related incidents and service disruptions.
• Diagnosing issues related to connectivity, routing, switching, and wireless performance.
• Restoring service within defined SLAs.
• Providing incident reports, including root cause and corrective actions.

Preventive Maintenance

• Scheduled maintenance windows for updates, patches, and firmware upgrades.
• Hardware health checks(CPU, memory, temperature, error logs).
• Optimization of configurations for performance and security.
• Review of capacity trends and recommendations for scaling.

Network SecurityServices

• Firewall policy reviews and updates.
• Intrusion detection/prevention monitoring (if applicable).
• Vulnerability identification and remediation recommendations.
• Management of VPN configurations and remote-access policies.
• Enforcement of network segmentation and access control best practices.

Network Documentation& Reporting

• Network topology diagrams.
• Asset inventory ofnetwork hardware and software.
• Configuration documentation for all managed devices.
• Monthly performance reports covering:

1. Uptime and incident summary.
2. Security events.
3. Capacity/utilization metrics.
4. Recommendations for improvements.

Change Management

• Planning, reviewing,and executing network changes and upgrades.
• Performing impact analysis and obtaining necessary approvals.
• Implementing changes according to best practices and scheduled windows.
• Documenting all changes for audit and compliance purposes.

Service LevelAgreements (SLAs):

Response Time

• Critical incident(network outage): Response within 2 hours.
• High severity (major performance degradation): Response within 4 hours.
• Medium severity: Response within 8 hours.
• Service request: Response within 2 business days for urgent request, 5-10 business days for normal request.

Availability

• Network monitoring tools: 24/7
• On-call support: 24/7 standby support
• Scheduled maintenance: Communicated with at least 72 hours’ notice

In-Scope Equipment & Systems:

• Routers
• Layer 2/3 switches
• Firewalls
• Wireless controllersand access points
• SD-WAN devices
• Network monitoring andlogging tools
• VPN and remote access systems
• Server room/closet network equipment (racks, UPS, patch panels)

Out-of-Scope Services:

• Cabling installation or physical construction services
• Non-network server or application support
• Hardware procurement(unless specified as an add-on service)
• Major network re-design projects (covered under separate SOW)

Client Responsibilities:

• Provide remote access to network systems as needed.
• Maintain up-to-date licenses and warranties for network devices.
• Notify the Service Provider of planned facility changes or expansions.
• Provide point-of-contact for approvals, scheduling, and incident communication.

Deliverables:

• Network monitoring setup and ongoing management.
• Monthly performance and security reports.
• Updated network documentation.
• Incident tickets and post-incident reviews.
• Preventive maintenance reports.
• Change management logs.

Requirements:

• Minimum Degree in Computer Science or relevant disciplines.
• Minimum 2 years’ experience in ITSupport and Troubleshooting, System Administration and Network Fundamentals.
• Possess Cisco CCNA Networking Certification.

For a confidential discussion,interested applicants please kindly send your updated resume.

Renesas has a growing presence in India with HC approaching 1000+ and significant presence with active government and university collaboration as well as OSAT footprint (JV with CG India). With the growing importance of India as a market (Growing semiconductor market and government goals / mandates of localization needs) and talent hub, our division’s (India for India) mission is to grow India market. We aspire to create products (SoCs, Software, Power and Analog chips etc) which serve needs for local market. Renesas is a leading electronics supplier globally, and this is a unique opportunity to directly influence the future products which will be offered to our customers in a new, fast growing and large Indian market with specific needs and applications.

Are you an experienced embedded systems expert passionate about driving innovation in automotive technology? Join our Application Engineering team, where you’ll work in shaping the usability and functionality of our automotive microcontroller. Your experience will help improve existing solutions, create proof of concepts, and actively participate in the design, deployment, and optimization of embedded systems for automotive applications.

We are a team of enthusiastic engineers who thrive on collaboration and innovation. Together, we tackle real-world challenges with code, enabling Renesas to deliver outstanding products. If you’re excited to get in touch with embedded systems and want to make a meaningful impact, we’d love to have you on our team!

Key Responsibilities of the Team:

• Technical Ownership: Drive the development of complex embedded applications and reference designs using Renesas MCUs, with a focus on graphic solutions in cluster applications, especially in two-wheeler market.
• Embedded Architecture and Firmware Expertise: Provide deep technical direction on low-level embedded programming, real-time operating systems, hardware abstraction layers, and system performance optimization.
• Customer Enablement: Serve as a senior technical advisor to strategic automotive customers, supporting integration and deployment of MCU solutions within their systems.
• Marketing and Sales Support: Offer efficient technical assistance to our marketing and sales teams during design activities, ensuring successful implementation and integration.
• Provide technical training to FAE, Sales, partners, and customers.

Cross-Functional Collaboration: Work closely with hardware and software teams to ensure cohesive, robust, and scalable solutions.

Essential Duties and Responsibilities

As a Senior Software Engineer, you will play a pivotal role in designing, developing, and delivering high‑quality software solutions while driving engineering excellence across the team. Your key responsibilities include:

• Designing, developing, enhancing, and maintaining backend services and applications using Java, Spring Boot, microservices architecture, and RESTful APIs.
• Collaborating closely with product managers, designers, QA engineers, and cross‑functional teams to gather requirements and deliver scalable, reliable solutions.
• Ensuring code quality, maintainability, and adherence to engineering best practices.
• Conducting comprehensive code reviews and offering constructive technical feedback to peers.
• Debugging, troubleshooting, and resolving complex technical issues in production and non‑production environments.
• Working with DevOps teams to support deployment, orchestration, and monitoring of cloud‑native applications.
• Staying current with emerging technologies, industry trends, and modern engineering practices.
• Mentoring junior team members and contributing to a culture of technical excellence, collaboration, and continuous improvement.

Expectations of the Role

• Availability to work 2 PM – 11 PM IST.

• Work location: Eversana Pune office, with a 5‑day in-person work schedule.

• Strong analytical and problem‑solving mindset.
• Effective communication skills across all levels of the organization.
• Demonstrated commitment to continuous learning and growth.
• Ability to collaborate effectively with internal teams, clients, and external partners.

Qualifications

Minimum Knowledge, Skills, and Abilities

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

• 6+ years of hands‑on experience as a Software Engineer building enterprise-level applications.

• Strong proficiency in Java and solid understanding of object‑oriented design principles.
• Extensive experience with Spring Boot, Spring Framework, and Spring MVC.
• Proven expertise in microservices architecture and RESTful API development.
• Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization tools such as Docker and Kubernetes.
• Knowledge of observability and monitoring tools such as Splunk, AppDynamics, Prometheus, Grafana, or ELK.

• Experience with security best practices, including OAuth2, JWT, and secure coding standards.
• Proficiency with relational databases such as SQL Server, MySQL, PostgreSQL, or Oracle, including query optimization and data modeling.
• Familiarity with Agile methodologies, CI/CD pipelines, and modern DevOps best practices.
• Experience with test automation tools and frameworks (JUnit, Mockito, Selenium, Cypress).
• Strong troubleshooting, debugging, and analytical capabilities.
• Excellent collaborative and communication skills, with experience working in cross-functional environments.
• Hands‑on experience with Incident management processes, including creating, managing, and resolving incidents using ServiceNow or similar ITSM tools.

Additional / Optional Skills (Preferred but Not Mandatory)

• Healthcare domain knowledge, including familiarity with terminology, workflows, regulatory needs (HIPAA, PHI), or experience building healthcare applications.
• Experience with UI/Front‑end development, particularly using React, Angular, or Vue.js.

• Knowledge of JavaScript ES6+, TypeScript, and modern front‑end build tools (Webpack, Vite, npm/yarn).
• Exposure to API Gateways, GraphQL, or gRPC.
• Familiarity with NoSQL databases (MongoDB, Cassandra, DynamoDB).
• Experience working with message‑driven architectures (Kafka, RabbitMQ, AWS SQS/SNS).
• Understanding of distributed systems, performance optimization, and scalability patterns.
• Ability to contribute to architecture discussions and technical design decisions.

The Sr System Software Validation engineer serves as embedded and system software domain expert, driving software quality, evaluation and validation objectives, and technical execution while collaborating closely with systems, firmware/software, validation, and platform develop teams.

As part of one of Renesas’s fastest growing product lines, you will have the opportunity to directly impact customer experience through work on software products that enable feature rich hardware to shine.  If you like problem-solving, working with systems involving SW/FW/HW, and switching between multiple languages and paradigms, we’d like to hear from you. If you seek a place to shine with no artificial barriers apply now.

Key Responsibilities

• Lead software and system validation planning and execution of embedded products, applications and solutions utilizing a wide portfolio of Renesas products
• Drive system level software technical decisions, ensuring robustness, usability and completeness of embedded solutions
• Collaborate closely with systems, firmware/software, validation, and product engineering teams to ensure seamless hardware‑software integration.
• Identify and mitigate system-level technical risks, ensuring highest user experience
• Planning and execution of new product prototype bring-up, bench-testing, and evaluation. 
• Support creation and review of technical documentation (Datasheets, User Manuals/Guides, Application Notes etc)
• Feedback findings, issues, potential improvements to product development teams
• Contribute to reference designs, development platforms, and documentation to enable broad customer adoption.
• Gather and drive clarity on software requirements from diverse groups including customers, application engineers, hardware, and firmware engineers
• Contribute to both existing and new projects, covering a broad range of languages and scope.
• Aid in code reviews for fellow team members, as required
• Act as a technical mentor, influencing best practices and raising the bar for hardware design excellence.

Get to Know the Team

MALTA (Mobile App Libraries, Test and Automation) is Grab's mobile platform team. MALTA's mission is to improve developer efficiency and operational excellence by providing fundamental infrastructure, shared libraries, test and automation tooling, while accelerating organizational velocity across mobile engineering.

Get to Know the Role

As a Lead iOS engineer in the MALTA (Mobile App Libraries, Test and Automation) team, you will lead the end-to-end delivery of high-impact iOS platform initiatives that power Grab’s mobile experience at scale. You will design and own scalable, maintainable iOS components in Swift, shape our UI automation and testing strategy, and strengthen CI/CD pipelines so that engineers across Grab can ship high-quality features quickly and confidently.

You will report to the Software Engineering Manager II, Mobile

The Critical Tasks you will perform 

• Lead end-to-end delivery of high-impact iOS initiatives, from technical discovery to production rollout.
• Own architecture and implementation of scalable, maintainable iOS components in Swift.
• Drive iOS UI automation strategy, including reusable test foundations and long-term test maintainability.
• Improve CI/CD reliability for iOS by optimizing pipeline health, test distribution, and failure triage.
• Partner with product, design, backend, and platform teams to shape practical, technically sound solutions.
• Raise release quality by reducing flaky tests, improving local/CI parity, and tightening pre-merge quality gates.
• Make dependency and tooling decisions that keep the platform modern and stable across iOS and Xcode upgrades.
• Lead engineering execution during incidents or delivery blockers, restoring momentum quickly and safely.
• Set high standards through code reviews, design reviews, and clear technical ownership.
• Mentor engineers through documentation, paved-road workflows, and hands-on technical guidance.

Job Summary:

The role involves providing comprehensive technical support and maintenance for operating systems, middleware, databases, LDAP, and container orchestration platforms. The candidate will be responsible for deploying, configuring, and managing these systems to ensure smooth operations in development and testing environments. In addition to hands-on technical tasks, the role requires supporting bid activities by producing infrastructure sizing and deployment topology, coordinating with cross-functional teams, and leading infrastructure-related discussions to enable effective planning and deployment at the customer site.

Key Roles and Responsibilities:

⦁ Provide support and maintenance for operating systems, including Windows, Linux, and IBM AIX, Solaris.

⦁ Deploy, configure and maintain middleware infrastructure, including IBM WebSphere, IBM MQ, Red Hat JBoss Enterprise Application Platform, and Red Hat JBoss AMQ.

⦁ Install, configure, and manage database servers, including IBM DB2, PostgreSQL, MySQL.

⦁ Install, configure, and maintain LDAP servers, including IBM Security Directory Server and Apache LDAP.

⦁ Install, configure, and maintain container orchestration platforms, including Kubernetes and Red Hat OpenShift Container Platform (OCP) clusters.

⦁ Handle technical matters such as troubleshooting, patching, and upgrading systems, both operating systems and middleware.

⦁ In addition to hands-on technical responsibilities, support bid activities by providing infrastructure sizing, coordinating with cross-functional stakeholders, and leading end-to-end technical discussions related to infrastructure planning and deployment.

Job Requirements and Qualifications:

⦁ Minimum 5-8 years of IT experience.

⦁ Ideally, exposure to both operating system and middleware administration.

⦁ Solid understanding of application architecture, covering authentication, web server, database servers, application servers, and messaging servers.

⦁ Proficient in Unix Shell scripting.

⦁ Hands-on experience with containerization technologies like Docker, Kubernetes, and OpenShift.

⦁ Eagerness to explore legacy systems and embrace new cloud platform services, along with a positive attitude to join the team on this journey.

⦁ Possession of any cloud certifications (e.g., AWS, Azure, GCP, or Red Hat) will be advantageous.

⦁ Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

Responsibilities:

• Develop or refine action-generation algorithms and/or models, motion planners, and trajectories

• Run simulation or real-world experiments to evaluate action execution quality

• Support analysis and tuning of action performance (latency, smoothness, stability).

• Document tools, experiments, and action models clearly

Required Skills:

• Currently pursuing a Bachelor's/Master's/PhD degrees in Computer Science, Robotics, or a related field. Master's/PhD candidates are preferred.

• Strong programming skills in C++

• Coursework or project experience in one or more

• Motion planning

• Robotics or autonomous systems

• Familiarity with simulation tools

Preferred Skills:

• Knowledge of kinematics, dynamics, or robotics frameworks

• Experience in developing motion planning algorithms

Role: Murex Technical Engineer

Key TechnicalRequirement:

• Overall have 6+ years IT working experience
• Mandatory is: Hands-on workingexperience in Murex (applications) IT Project Management in a banking environment and intreasury products related projects.
• IT project management working experience is mandatory and 3+ years recent Murex working is required.
• For Mid-Level Technical Lead overall 6+ years’ experience is required.
• Working experience in Murex IT project management in a banking environment
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Murex experience is a must
• Working experience in client-facing role.
• Solid organizational skills including attention to detail and multitasking skills
• Ability to multi-task and perform well under pressure

Key Domain/ TechnicalSkills: (Indicate up to 3 areas)

• Murex Modules: Frond Office , Back office, Trade Event Management, OSP, MxML, Treasury Products
• Technical Tools: SQL (data analysis), Excel
• Project Management Professional (PMP) / PRINCE II certification is a plus

Network Engineer (CISCO)

Our Esteemed and Reputable Client is looking for a Network Engineer.

Requirements:

• Proficient in handling Network Infrastructure.
• Good in Network LAN, WAN administration and configuration.
• Proficient in LAN/WAN Systems, Routers, Switches, Firewalls, Servers and Enterprise Network Management.
• Experience in System and Network configuration and troubleshooting.
• Good in System,Windows, Server Configuration and Administration.
• Possess CISCO Certification (CCNA).
• Good in liaising with Stakeholders, Clients and Business Users.
• Min. 2 years of Network management (CISCO) experience.
• Min. Diploma/ Degree in any related discipline.
• Strong communication and persuasion skills
• Only Singaporeans.

We respect your privacy and all communication will be treated with confidentiality

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary

Develop and maintain scalable N-Tier applications using C# and ASP.NET Core (MVC). Support full software development lifecycle (SDLC) activities and contribute to technical design and testing to deliver robust software solutions.

Responsibilities

• Translate technical and functional requirements into clean, scalable code to meet project goals
• Develop and maintain N-Tier applications using C# and ASP.NET Core (MVC) frameworks
• Support project delivery across the full software development lifecycle (SDLC) including design, development, testing, and deployment
• Contribute to both logical and physical technical design to ensure system robustness and scalability
• Build browser-based front-end solutions and integrate them with backend services to deliver seamless user experiences
• Perform unit testing and coordinate system integration testing (SIT) and user acceptance testing (UAT) to ensure software quality
• Identify system issues through testing and operational feedback and recommend improvements to enhance performance and reliability

Required competencies and certifications

• Proficient in C# and ASP.NET Core (MVC) development
• Solid understanding and application of object-oriented programming (OOP) principles
• Experience designing and implementing RESTful APIs using ASP.NET Core
• At least 2 years of .NET development experience including participation in 1-2 full project lifecycles

Preferred competencies and qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology, or equivalent
• Diploma holders with strong relevant experience are welcome

About the Company

Our Client is a global payments technology provider.

Responsibilities

We are looking for a Software Test Engineer to ensure system reliability, accuracy, and compliance across transaction processing and customer lifecycle workflows.

• Execute functional, integration, and user acceptance testing across payment systems;
• Validate end-to-end workflows including onboarding, transaction processing, billing, fraud controls, and account management;
• Perform testing on transaction messaging flows and backend processing logic;
• Support certification and compliance testing with external networks and partners;
• Investigate defects, coordinate resolution, and communicate updates to stakeholders;
• Work closely with development, business, and QA teams to ensure alignment on testing scope and outcomes;
• Develop and execute test cases, and maintain documentation using standard tools;
• Perform data validation and analysis using database queries;
• Support system integration testing using APIs and related tools;
• Contribute to reporting, documentation, and go-live readiness activities.

Requirements

• Experience in payment or transaction-based systems;
• Strong understanding of transaction lifecycles, account structures, and financial workflows;
• Familiarity with testing tools, defect tracking systems, and API testing;
• Working knowledge of SQL or similar for data validation;
• Strong analytical, problem-solving, and communication skills;
• Ability to work in a fast-paced, collaborative environment.

Employment Details

• This a permanent role;
• Excellent career development opportunities.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at charmaine@fcs-careers.com for a confidential discussion.

FCS CAREERS PTE LTD(EA 94C4359)

DataProtection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer (dpo@fcs-careers.com).

As a consultant Systems Support Engineer you will play a vital role in supporting the day-to-day operations of application systems. This role involves actively contributing to incident management and gaining exposure to DevOps practices. Your efforts will contribute to the smooth functioning of systems and you'll have the opportunity to learn and grow while assisting in the delivery of solutions to our clients.

Job responsibilities

• You will work with incident management process and tools.
• You will use complex application systems and find your way through them to debug a business impacting issue.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will derive meaningful reports/key performance indicators and set up alerting and monitoring mechanisms for quicker identification of incidents and response.
• You will apply the latest technology thinking from our Technology Radar to solve client problems.

Job qualifications

Technical skills

• You have experience working programming languages such as Java and .Net, an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python and Powershell.
• You understand how to use debugging tools and how to troubleshoot issues with the code.
• You have experience working with relational or non-relational databases.
• You have experience working with CI/CD tools such as Jenkins or Azure pipelines.
• You have an exposure to application monitoring tools such as DataDog, Prometheus or Grafana.
• You are comfortable with Agile methods such Scrum and/or Kanban.
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are of high quality and well-tested.

Professional skills

• You have strong communication and articulation skills, are proficient in English and able to confidently hold a Q&A discussion with senior stakeholders.
• You have good communication and articulation skills.
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more.
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
• You are willing to be part of a rotation- and need-based 24x7 team and are able to handle multiple engagements.

Other things to know

Learning and development

There is no one-size-fits-all career path at Thoughtworks: However you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

The Managed Services Cross Technology Engineer (L3/4) –System advanced engineering role, architecting level, responsible for ensuringa managed service is provided to all clients, to ensure that their ITinfrastructure and systems remain operational. This is done through proactivelymanaging, overseeing, monitoring, investigating, and resolving escalated technicalincidents and problems to ensure the restoration of these services to theclients.

The primary objective of this role is to understand, defineand implement the technical architecture and strategy for the organization'score platforms and or cloud infrastructure. They act as the deepest technicalexpert, building complex, highly resilient systems while leading the resolutionof systemic failures and setting the standard for IaC and automation bestpractices. Serves as the highest escalation point for all complex incidents orsituations. Also proactively review all client requests or tickets and applytechnical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4) –System focuses on forth line support for escalated incidents and requests witha high level of complexity. Ensures contracted Managed Services outcomes aredelivered to the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·        SystemStrategy and Architecture Ownership: Understand and define the technicalvision, standards, and multi-year roadmap for the organization's cloud andplatform infrastructure, ensuring highly scalable and cost-efficient designs.

·        L3/4Technical Authority: Serve as the ultimate systems expert and final escalationpoint for highly complex, cross-platform stability issues, failures, andperformance bottlenecks, leading resolution and comprehensive Root CauseAnalysis (RCA).

·        Advanced IaCDevelopment: Write, audit, and maintain mission-critical Infrastructure as Code(e.g., advanced Terraform modules) and custom platform tools (in Python/Go),driving the standardization of GitOps principles.

·        Resilience& Reliability Engineering (SRE): Architect and implement patterns for faulttolerance, automated failover, and Disaster Recovery (DR). Define and enforcehigh standards for SLOs/SLIs across all platform services.

·        Large-ScaleOrchestration: Design, optimize, and manage complex, multi-tenant Kubernetes(K8s) clusters (including networking, security, and upgrades), treating thecluster itself as the critical product.

·        Governanceand Mentorship: Dictate and enforce system engineering and security standardsacross all CI/CD pipelines and infrastructure codebases, actively mentoringother senior engineers in platform design and engineering excellence.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Certifications and tools:

• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• VMware certified Professional: DATA Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Storage HDS
• VMware VRA
• Ansible
• Opswat, Splunk, Cyberark
• Nvidia AI
• SRE, Devops, Gitlab, Automation
• Containers, etc.

Certification / Knowledge Item

Core Technology Focus / Relevance to Automation

Ansible - Primary Configuration Management tool for automating OS/application configuration and deployment.

SRE, Devops Principles Methodology for improving reliability, reducing toil, and driving the automation strategy.

Gitlab / Git Source Code Management (SCM) and CI/CD pipeline integration for all automation code.

Containers, etc. (Docker/K8s) - Expertise in containerization and Orchestration for modern, portable application deployment.

Microsoft Certified: Azure Architect Expert - Designing and automating highly available, scalable infrastructure on the Azure public cloud.

AWS Certified: Solutions Architect Associate - Designing and automating robust, secure solutions on the AWS public cloud.

VMware Certified Professional: DATA Centre Virtualization (VCP-DCV) - Foundational knowledge of vSphere for automating virtual machine and resource management.

VMware Certified Specialist – Cloud Provider - Focus on automating IaaS offerings and provider-level VMware solutions.

VMware Site Recovery Manager (SRM) - Automating disaster recovery and business continuity processes.

VMware VRA (vRealize Automation) - Building self-service catalogs and provisioning workflows (cloud/on-prem orchestration).

Veeam Certified Engineer (VMCE) - Automating backup, replication, and recovery workflows, especially for virtual environments.

Rubrik Certified Systems Administrator - Administering and automating data resilience and security platform operations.

Storage HDS - Automating provisioning and management tasks on Hitachi enterprise storage systems.

Splunk - Automating actions based on operational intelligence and security monitoring data.

Cyberark - Securing automation pipelines by managing and integrating privileged access credentials.

Opswat - Integrating security and compliance checks into automated workflows.

Nvidia AI - Skills related to automating the deployment and management of AI/ML infrastructure.

Infra VMWare - vRealize Automation (vRA)

Infra NetApp - NetApp Storage

Infra VEEAM

Veeam Backup

Veeam Backup & Replication

Veeam Backup Enterprise Manager

Infra VMWare

​​VMware Horizon (VDI)​

Servers routine operation

Virtual Desktop Pool

Virtual Application maintenance

DEM configuration.

Server Management

vCenter

ESXi

vSphere

Infra Microsoft

Windows Server Update Services (WSUS)

Active Directory (AD)

Infra OpenGear - Console

Infra Linux

Operating System

Ubuntu

RHL

What you’ll be doing:

• Conduct research on driving behavior related topics, such as future prediction, motion planning, agent simulation, scenario generation
• Work with large-scale internal datasets to demonstrate the effectiveness of your research
• Collaborate with different teams to deploy your research results into the autonomous vehicles 
• Publish the research results in papers and patents

What we are looking for:

• Enrolled in a Masters or PhD program in Computer Science, Electrical Engineering, Robotics or similar technical field of study
• Strong Machine Learning research background with publications in any of the top-tier conferences(RSS, ICRA, CoRL, CVPR, ICRL, ICML, NeurIPS, etc.)
• Proficiency in Python coding and PyTorch or other commonly-used deep learning frameworks
• One-team mindset and effective collaboration with other researchers and engineers
• Strong communication and interpersonal skills
• Previous experience in autonomous driving is preferred