Total 630 command center analyst job vacancies in Information Technology category in The Philippines

Job Summary

Audit app features to ensure compliance with policies and monitor app store feedback and rejections. Identify and flag content violations to maintain platform safety and trust.

Responsibilities

• Audit app features to verify compliance with relevant policies and standards
• Monitor feedback and rejection reports on Play Store and App Store to identify issues
• Identify and flag content violations to uphold platform trust and safety
• Apply knowledge of Play Store and App Store policies to guide moderation decisions
• Use experience in app moderation and trust & safety to assess and manage risks effectively

Required competencies and certifications

• Experience with app moderation and trust & safety
• Knowledge of Play Store and App Store policies

Other Information

• Salary: SGD 3,800 – 6,000/month

Mobile App Customer Feedback Analyst – Job Description

A Mobile App Customer Feedback Analyst is responsible for collecting, reviewing, and analysing user feedback related to mobile applications. The main goal of this role is to understand how users feel about an app, identify problems they face, and provide insights that help improve the overall user experience.

In this role, you will regularly monitor feedback from multiple sources, such as app store reviews (Apple App Store, Google Play Store), in-app surveys, customer support tickets, and social media comments. You will organise this information and categorise it based on themes such as bugs, performance issues, usability concerns, feature requests, and general satisfaction.

One of the key responsibilities is to identify patterns in user feedback. For example, if many users report the same issue, the analyst highlights it and reports it to the product, design, or development teams. This helps companies prioritise fixes and improvements that matter most to users.

The Mobile App Customer Feedback Analyst also prepares simple reports and summaries that show trends in user satisfaction, common complaints, and positive feedback. These reports are often shared with management teams to support decision-making and product planning.

In addition, this role may involve tracking app ratings over time and measuring the impact of updates or new features on user sentiment. By comparing feedback before and after updates, the analyst helps determine whether changes have improved the user experience.

Strong communication skills are important in this role, especially when translating user comments into clear and actionable insights. Attention to detail is also essential, as small issues reported by users can indicate larger problems in the app.

Basic knowledge of mobile apps and how they function is helpful, along with the ability to use spreadsheets or simple analytics tools to organise data. Being organised, patient, and consistent is important because feedback analysis is often repetitive but highly valuable work.

This role is ideal for individuals who enjoy working with data, understanding user behaviour, and helping improve digital products. It can be performed remotely or in an office environment, depending on the company.

Mobile App Risk & Compliance Analyst – Job Description

Responsibilities

• Review mobile app features, updates, and processes to ensure compliance with data protection laws, privacy regulations, and platform policies such as Apple App Store and Google Play Store guidelines
• Identify and assess potential risks including data security vulnerabilities, privacy concerns, unauthorized access, and misuse of user information within mobile applications
• Report identified risks to relevant teams promptly to enable effective mitigation and resolution
• Monitor compliance during app updates and new feature releases by reviewing documentation, testing app behavior, and collaborating with development and product teams
• Maintain detailed compliance records and reports documenting risks, mitigation actions, and overall compliance status for audits and internal reviews
• Assist in creating and updating internal policies related to app security, user privacy, and compliance standards to ensure consistent adherence across teams
• Communicate clearly and effectively with developers, product managers, legal, and security teams to address compliance issues and promote risk awareness
• Apply strong analytical skills to evaluate potential compliance problems and understand their impact on app security and user trust
• Demonstrate attention to detail to prevent compliance oversights and security risks in app development and maintenance

Preferred competencies and qualifications

• Basic understanding of mobile applications, data privacy principles, and security practices
• Familiarity with compliance frameworks or risk management processes

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Gather and analyse user requirements and translate them into application specifications.

• Analyse, design, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 5 years of experience in systems analysis, design (include database design), development, implementation, and quality assurance.

• Good communication, project management, strong analytical, problem-solving skills.

• Working experience in Object Oriented Analysis and Design.

• Proficiency in Java Enterprise Edition or Spring or equivalent.

• Proficiency in Development of Web-based applications using UI framework such as Angular/AngularJS, jQuery, Struts or equivalent.

• Proficiency in Development of application using Persistence framework such as Hibernate, JPA or equivalent.

• Proficiency in Relational Databases like DB2, SQL Server, Oracle.

• Proficiency in using tools for testing.

• Working experience in using Webserver like Apache Webserver, Microsoft IIS or equivalent.

• Working experience in COBOL, CICS, DB2 is a plus.

• Technical Skills:

Frameworks: Angular/ AngularJS, Apache Spark, Hibernate, Java Persistence API (JPA) Framework, Node.JS, Oracle Application Development Framework (ADF), PrimeFaces, React Framework, Spring Framework (Spring Batch, Spring Boot, Spring Web), Structs.

IDE: Eclipse, JDeveloper, NetBeans

Application Server: JBoss Application Server (now WildFly)

Architectural Concept/Tools: Messaging system (e.g. IBM MQ), Responsive Web Design, Rules Engines, Service Oriented Architecture, WebLogic, WebSphere

Programming Language: Java

Web Development/Maintenance Technologies: Asynchronous JavaScript and XML (AJAX), JavaServer Faces (JSF), Web Services, Web Services for Remote Portlets (WSRP)

Development Tools: Web Integrated Development Environment (IDE)

Web Architectural Style: Representational State Transfer (REST), Simple Object Access Protocol (SOAP)

Environment/Systems: Linux, MS SQL, Oracle, Unix, Windows

OS: Linux, Oracle Solaris, Unix (Solaris)

Platforms: Amazon Web Services (AWS)

DB: DB2, MS SQL, Oracle

Frameworks: Service Component Architecture (SCA)

Programming Languages: Extensible Markup Language (XML), HTML, Java, JavaScript

Technologies: Java technologies

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

• Analyse sales data and market trends to support business decisions

• Maintain databases and ensure data accuracy (Excel, SAP, internal systems)

• Prepare reports, dashboards, and track key performance metrics

• Provide data-driven insights to support sales strategies

• Assist in B2B marketing campaigns and lead generation activities

• Monitor and evaluate campaign performance for optimisation

• Collaborate with sales & marketing teams on business initiatives

• Support marketing materials, promotions, and ad hoc duties
  

Requirements:

• Min Bachelor Degree in Business/Marketing/Engineering

• Training Provided

• 5 days work week (Mon to Fri 8.15am - 5.30pm)

• Location: Kallang

• Salary: Up to $3500

• Able to start work within short notice
  

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Teo Kai Xin, Joey
EA Reg ID: R23114229
EA Licence No.:19C9603

Mobile App Ratings & Feedback Analyst – Job Description

Job Summary

A Mobile App Ratings & Feedback Analyst monitors and analyses user ratings and feedback from app stores and other sources to identify issues, track satisfaction trends, and provide actionable insights that drive app quality and user experience improvements.

Responsibilities

• Monitor user ratings and written feedback from Apple App Store, Google Play Store, in-app surveys, customer support systems, and user comments to gather comprehensive user insights
• Analyse collected feedback to identify recurring issues such as bugs, crashes, slow performance, login problems, or confusing features
• Report identified patterns and critical issues to product, development, or technical teams to prioritise fixes and enhancements
• Track app rating trends over time to evaluate the impact of updates, new features, and bug fixes on user satisfaction
• Prepare clear and concise reports summarising key findings including top user complaints, requested features, rating trends, and overall user sentiment for management decision-making
• Use spreadsheets and basic analytical tools to organise and analyse feedback data efficiently
• Apply strong attention to detail to detect subtle feedback patterns that indicate larger technical or design problems
• Communicate findings effectively in simple, actionable language to support cross-functional collaboration and app improvement initiatives

Preferred competencies and qualifications

• Basic knowledge of mobile applications and user interaction principles
• Ability to work independently in remote or office environments while maintaining organisation and analytical focus

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role

In this role, you will be a core member of a small but effective integrated regional team that will help HARMAN build and grow APAC’s digital ecosystem.

You will be in charge of collecting, analysing, and interpreting complex data sets to provide insights that drive business decisions. The ideal candidate will have a strong passion for data mining, analysis and data visualisation. You will also be able to work independently and as part of a team to deliver high-quality results with the goal of bringing best in class experiences to life for our consumer. You will collaborate with cross-functional teams to identify opportunities for digital business growth.

You will report directly to the Senior Manager, Digital & E-Commerce, and this is an independent contributor role managing JBL and Harman Kardon across APAC. You will also be working collaboratively with our distribution partners, digital, ecommerce leads and regional business development managers to drive strategic thinking and KPI measurements.

What You Will Do

Data Collation and Analysis:

• Design and implement data collection methodologies and process to collate relevant data from multiple sources and ensure sanity check.
• Conduct detailed data analysis using data techniques, mining and visualisation to extract insights and identify trends.

Reporting and Visualisation:

• Create dashboards, reports and visualisations that effectively communicate data-driven insights to various stakeholders.
• Present findings and recommendations to internal teams, stakeholders and senior management in an accurate and concise manner.
• Continuously refine reporting processes to improve accuracy, efficiency and effectiveness of data

Business Insights and Strategy:

• Collaborate with internal and external stakeholders to understand their analytical needs.
• Analyse data, work with stakeholders to understand their needs and translate data into actionable insights and recommendations.
• Develop data visualisation to communicate findings.
• Stay updated with industry trends and best practices in data analytics.
• Collaborate with the wider product and marketing team to plan and create digital driven marketing plans (includes paid media), content, creatives, KPIs & reporting.
• Work in hand with the global insights team to manage and deliver an annual brand health insights report across key APAC countries
• This role will also require you to manage agency relationships, to ensure data and reports are delivered time

What You Need to Be Successful

• Bachelor’s Degree in eCommerce/Digital analytics, Information Systems, Computer Science or related field
• 2 or more years working experience in data analytics.
• Strong understanding of data mining, analysis and data visualisation.
• Excellent analytical and problem-solving skills with a keen attention to detail
• Strong communication and presentation skills to convey complex info to non-technical audiences
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiar with eCommerce operating platforms, web analytics, UX-UI tools (Google Analytics, Mouseflow or similar), Proficient in Excel, Power BI or similar tools.

Bonus Points if You Have

• Prior experience in Consumer Electronics or FMCG industry with APAC experience.
• Ability to juggle between the details and big picture, manage multiple and competing projects and priorities.
• Passion for and genuine curiosity for innovation in the Digital / e-Commerce space and a passion for data analysis.
• Data/Insight-driven, strong sense of accountability and solution-oriented are key. Ability to draw insights from multiple data sources and formulate recommendations for improvements.
• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behavior
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others
• Excellent communicator and able to perform well in a matrixed organization. Proven experience in managing and influencing a network of local senior managers and managers in a cross functional team.

What Makes You Eligible

• Successfully complete a background investigation as a condition of employment.

What We Offer

• Flexible work environment
• Access to employee discounts on world-class Harman products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development.

Key Responsibilities

• Manage and direct the day-to-day operations of IT services;

• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services;

• Manage change request, service request and production support issues and ensure service levels are met;

• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives

• Review post production issues and identify root cause and work with vendors on preventive measures;

• Plan, execute and support system implementation, software/hardware upgrades and security patches;

• Manage the verification of software patches and upgrades for applications;

• Measure, monitor and continuously improve performances of IT services;

What we are looking for

• Bachelor or higher degree in IT or equivalent

• At least 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows operating environments;

• Experience in incident management, problem management, release management, root cause analysis and deployment;

• Understand SDLC and experience working with business users, various IT teams and vendors;

• Knowledge of web languages (e.g. HTML/CSS, JavaScript);

• Familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server);

• Positive attitude and able to work under pressure;

• Excellent technical troubleshooting skills;

• Self-driven, creative and team-oriented person with good interpersonal skills;

• Sound understanding of the technical aspects of systems integration in an environment with diverse technology;

• Strong communication skills and ability to influence to gain consensus from multiple stakeholders when required;

• Possess strong information acquisition, analytical and problem solving skills;

• Good organization skills and able to work with minimal supervision in a rapidly changing environment; 

• Certification or formal training in ITIL will be an added advantage

Roles & Responsibilities

As a Data Center Engineer plays a crucial role in maintaining the operational integrity of the data center by providing support in ticket resolution, hardware replacement, fiber cabling patching, and fiber testing. This position requires strong technical expertise, problem-solving skills, and a commitment to ensuring the seamless functioning of data center infrastructure. This role may require occasional lifting, physical work, and work in environments with controlled temperature and humidity. Data Center Engineers are expected to adhere to safety protocols and maintain a high level of attention to detail in all tasks.

As a Data Center Engineer is a vital part of our infrastructure support team, ensuring the continuous operation of our data center. If you are a dedicated professional with the required technical skills and a passion for maintaining high-performance data center environments, we encourage you to apply.

Job Responsibilities

- Assist customers onsite or remotely

- Rack and stack network equipment or servers as per client requirement

- Installation of fibre and UTP cables

- Inventory checking and reporting for sites

- Log and track all incidents through ITSM tool and follow the incident management process

-Support business workstations, applications and services ensuring business continuity and customer satisfaction

- Collaborate with the vendor, network infrastructure, security, compliance, and various team for project work

- Supervise vendors and perform user-acceptability checks once completed

Job Qualification

· Minimum Diploma or bachelor’s degree in a Computer Science, Information Technology or related field.

· 1-2 years of working experience.

· Proven experience in data center operations, preferably in a similar role.

· Strong knowledge of data center hardware, fiber cabling, and networking technologies.

· Certification in relevant areas, such as Cisco CCNA, CCNP, or equivalent, is a plus.

· Proficiency in troubleshooting and problem-solving in a high-pressure, fast-paced environment.

· Excellent communication and teamwork skills.

· Able to participate in an on-call rotation if necessary.

· Physical fitness for handling equipment and performing maintenance tasks.

Location - Macpherson
Work Day/Hours - Mon to Fri (9am to 6pm)

Job Duties

• Guiding and mentoring junior developers
• Research, design, and develop computer and network software or specialized utility programs.
• Analyze user needs and develop software solutions.
• Update software, enhance existing capabilities, and develop testing procedures.
• Work with hardware engineers for hardware-software integration.
• Implement applications using Microsoft development tools in N-Tier environment.
• Responsible for Web-based solution development.
• Provide supports to development projects throughout the project life cycle.
• Assists in physical and logical database design.
• Designs, codes, and tests technical solutions.
• Identifies system deficiencies and recommends solutions.
• Contribute to functional requirements and translate them into technical design and development projects.
• Perform and manage unit and system integration testing, conversion, migration tasks and documentation.
• Document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes.
• Ensuring that development tasks are completed within the timeline provided and that issues are fully tested with minimal defects
• Perform any other ad-hoc tasks given by the Project Manager / Project Director

Skills & Requirements

• Diploma/Degree in Computer Engineering / Computer Science or Information Technology
• Experience in HTML, CSS and JavaScript
• Knowledge in C#, VB.NET, ASP.NET, MS SQL
• Experience in UML and Object Oriented Analysis & Design
• Experience in CMS customization and usage (please specify type of CMS in resume).
• Good documentation skills.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

At least 6 years of working experience in the following environment:

i) DBMS:

- DB

- MS SQL Server

ii) Operating Environment:

- IBM Mainframe

- z/OS (OS/390)

- At least 4 years of working experience in system analysis, design, and testing.

- Able to write DB2 programs using the following programming languages:

i) COBOL

ii) CICS

iii) CA-Easytrieve Plus

- Hands-on application development experience in:

i) PEGA PRPC and PEGA frameworks

ii) JAVA

- Experience in using tools like IBM Rational Developer for z Systems (RDz), Integrated Development System for z/OS(IDz), IBM debugger would be an added advantage.

- Good communication and writing skills.

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Contact Person : Lavaniea

EA License No.16C8004 | Registration: R24157849

Requirements

• At least 2 years of working experience in Relational Databases - DB2 or MS SQL Server
• At least 4 years’ in-depth hands-on application development experience in Pega PRPC and Pega frameworks
• Able to work independently in gathering requirements from users, designing, implementing, maintaining application systems and project management
• Working experience in one or more of the followings:
  1. Java, JavaScript, HTML/ CSS, Web Services (REST and/or SOAP).
  2. PEGA PRPC configuration, installation, external systems interface, and database integration.
  3. PEGA PRPC Production BAU Support
• Pega PRPC CSA/CSSA/CLSA certification will be an added advantage

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Contact Person : Lavaniea

EA License No.16C8004 | Registration: R24157849

- At least 6 years working experience in systems analysis, systems design, systems development, and systems quality assurance.

- Ability to work independently in gathering requirements from users, designing, implementing, and maintaining application systems.

- Relevant working experience in the following platforms and programming languages (for the support of the Statistical Systems):

i) IBM Mainframe MVS/ESA

ii) Easytrieve Plus

iii) SAS

iv) Teradata

v) Microsoft SQL Server

vi) Microsoft SQL DTS/SSIS

- Relevant working experience (for support of the statistical systems):

i) To service ad-hoc and urgent statistical requests

ii) To maintain/enhance the statistical and survey systems

iii) Data warehouse projects

- Relevant working experience in the following platforms and programming languages (for the support of the data warehouse):

i) IBM Mainframe MVS/ESA

ii) SAS

iii) Teradata

iv) Microsoft SQL Server

v) Microsoft SQL DTS/SSIS

vi) Tableau

vii) Informatica PowerCenter

- Relevant working experience (for the support of the data warehouse):

i) Data warehouse design, development, and its maintenance

ii) Data loading and its process

iii) Data model and the use of data modeling tool

- Good communication and writing skills.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Contact Person : Lavaniea

EA License No.16C8004 | Registration: R24157849

At least 6 years of web-based enterprise application development experience using Java Technologies.

Working experience in Object-Oriented Analysis and Design.

Java programming experience in one or more of the following operating systems:

- Windows

- Unix (Solaris)

- Linux

Proficiency in the following:

Java Enterprise Edition or Spring or equivalent.

Development of Web-based applications using UI frameworks such as Angular/AngularJS, JQuery, Struts, or equivalent.

Development of application using Persistence frameworks such as Hibernate, JPA, or equivalent.

Development of Web services, Restful services, or equivalent.

Relational Databases like DB2, SQL Server, Oracle.

Using tools for testing.

IDE such as Eclipse, JDeveloper, Netbeans, or equivalent.

Spring framework.

Working experience in using the following:

- Application Servers like Websphere, Weblogic, or equivalent.

- Webserver like Apache Webserver, Microsoft IIS, or equivalent.

- Able to work independently in gathering requirements from users, translating them into system specifications, designing, testing, implementing, maintaining application systems

- Working experience in the followings:

- Integration with Mainframe system

- Messaging system (eg. IBM MQ)

- Document or Content management system

- Responsive Web Design

- Service-Oriented Architecture

- Rules Engines

- Performance testing and related tools

- Primefaces, Hibernate, Spring Batch, Jmeter

- Working experience in one or more of the following standards:

- Web (HTML/CSS)

- Extensible Markup Language (XML)

- Service Component Architecture (SCA)

- Angular

- React

- Working experience in COBOL, CICS, DB2

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Contact Person : Lavaniea

EA License No.16C8004 | Registration: R24157849

Job Summary

We are looking for Data Engineer who will be playing a key role in creating, building and maintaining our client’s data infrastructure.

Mandatory Skill-set

• Degree in Computer Science or related discipline;
• Minimum 2-3 years of experience in Data Analytics;
• Must have Good hands-on experience in both SQL, Python, Pyspark;
• At least 2 years of experience in Data Management and data governance;
• Able to collect, parse, manage, analyse and visualise large sets of data to turn information into insights accessible through multiple platforms and works more with structured data;
• Basic project management knowledge, Team presentation skill & Business analytical skill;
• Excellent interpersonal, and communication skills with the ability to coordinate / work with multiple teams;
• Motivated, driven, logical, and possess excellent time management skills;
• Has strong analytical and problem-solving skills with attention to detail.

Desired Skill-set

• Experience in financial industry;
• Experience in Data science;
• Familiarity with Agile development methodologies.

Responsibilities

• Create, build, and maintain the data infrastructure required for Extraction, Transformation and Loading of data from a wide variety of sources.
• Ensure high-quality data is delivered to support Compliance / FCC model development.
• Support the implementation of Data Analytics / Automation for Compliance teams and Business stakeholders.
• Liaise with relevant stakeholders (e.g., Data Management Office) to identify and assess suitability of data for Compliance / FCC Data models.
• Liaise with Business stakeholders / analysts and ensure assembled data assets used for model development meet business requirements.
• Build & maintain data dictionaries / data requirements of implemented data models and coordinate with Data Scientist(s) in developing model narratives.  
• Monitor the execution & performance of data models and liaise with IT for any technical / system outages.
• Keep track of datasets / tables in the working schema and support purging of unused tables periodically.
• Perform data analysis required to troubleshoot data related issues and support the resolution of raised data issues.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License No. 07C5639