Total 2 job vacancies by Search Index Pte. Ltd.

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operation.

• Perform SQL queries and data analysis for troubleshooting and investigation.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Up to $3,800 Basic + AWS + Variable Bonus + Benefits

• Permanent/ 5 workdays/ 5 min walk from Gul MRT Station.

Our client, a reputable and leading international engineering company specializing in boiler and heat transfer equipment solutions for the marine, shipyard, oil & gas, petrochemical, and infrastructure sectors.

Job Description:

• Work pass applications and renewals

• Employee onboarding and offboarding

• Training administration and coordination

• HR documentation and records management

• Leave and attendance administration

• General HR and administrative support

Job Requirements:

• Diploma/ Degree in Human resources or related field.

• Familiarity with Singapore employment regulations and work pass administration* Good communication and coordination skills

• Proficient in Microsoft Office applications

Other Information:
To apply please click on the APPLY button to submit your resume with the following details

Reason for leaving each past & current employment

Salary drawn for each past & current employment

Expected Salary

Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005