Total 4 job vacancies by Path Infotech Pte. Ltd.

At least 3 to 5 years of relevant work experience in enterprise database and data warehouse implementation and administration. • Proficient in database installation, upgrade, maintenance, performance tuning and troubleshooting of MS SQL Server and / or MYSQL and / or Oracle. • Experience in MS SQL Server is essential. • Good knowledge of Windows, database backup and recovery (Symantec NetBackup), cluster-failover technologies (Microsoft Cluster, SQL Server AlwaysOn). • Experience in Database Firewall (i.e. Imperva) administration will be advantageous. • Excellent communication, interpersonal skills. • Strong analytical thinking and problem solving skills.

Good knowledge and experience with PaaS and have good understanding of IaaS (i.e. servers, storage, firewalls, load balancers, routers, etc) - Strong knowledge of Azure Containers, Azure functions, App Service, load balancers and other key Azure components - Experience in Azure cloud native .NET apps setup and deployment - Ability to architect, design and implement Azure hosted Microsoft solutions - Azure Certification is preferable

Good Degree / Diploma in Computer Science, IT or related discipline • At least 5 years of relevant work experience in managing and maintaining applications using PeopleTools 8.5x or above • Good knowledge and experience with PeopleTools related operations and patching (include managing WebLogic, Tuxedo, Java, security administration, Integration Broker, change management such as Project Migration and object migration) • Good knowledge and experience with PeopleTools and Application upgrades • Strong Knowledge on PeopleSoft Update Manager, Change Assistant, Elastic Search and Kibana Administration • Good Knowledge on application cyber security • Efficiency in batch scripting • Good knowledge on Change Management and Change Control related methodology • Excellent analytical thinking, investigative and problem-solving skills

This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance. Key Responsibilities: Incident Management:

• Investigate and resolve incidents escalated by the L1 support team.

• Conduct root cause analysis (RCA) for recurring or critical issues.

• Escalate complex incidents to Level 3 (L3) or vendor teams where necessary. System Monitoring & Maintenance:

• Monitor system performance, data flows, and integrations • Perform routine system health checks, log reviews, and preventive maintenance tasks.

• Implement minor configuration changes and system optimizations as required. Problem & Change Management:

• Support problem management activities by identifying and addressing underlying technical issues.

• Participate in change management processes, including testing and deployment of patches, upgrades, and new features. Collaboration & Communication:

• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution. • Document troubleshooting procedures, resolutions, and updates for knowledge base improvement. 1 |

• Communicate technical updates and incident statuses to relevant stakeholders. Continuous Improvement:

• Recommend improvements to monitoring tools, workflows, and processes to enhance system reliability.

• Support system audits, compliance checks, and performance reviews. Requirements / Qualifications - Diploma or Degree in Information Technology, Computer Science, or a related field. - Experience in application or platform support, preferably in data systems or cloud environments. - Familiarity with DataRobot, or data streaming technologies is an advantage. - Strong analytical and troubleshooting abilities. - Proficient in incident and problem management processes (e.g., ITIL framework). - Good communication and stakeholder management skills.