Total 4 job vacancies by Intellect Minds Pte. Ltd.

Responsibilities:

Customer Management

The TAM is responsible for establishing and maintaining a delivery governance model with the customer at the operational, management and executive levels, as applicable. As the customer’s primary point of contact for the delivery of the ACS contract, TAMs maintain relationships with customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. Tasks include escalation management, orchestrating resources from across Client to provide resolution without need to escalate further, and serving as the customer trusted advisor, identifying risks where applicable, and proactively guiding the customer to successful outcomes in the use of Oracle technologies to support their business. The TAM is also expected to help the customer understand the wider Customer Services organization to enable their customers to maximize their experience and benefit of their Premier Support contract.

Service Management

Whether a project or a support service, the TAM is responsible for the delivery to the contract terms, for the effective and efficient use of ACS resources, achieving the estimated contract margin and burn rate expectations. Management also includes the distribution of documents and deliverables, accurate record keeping in order to support business management that meet quality review and audit expectations.

Business Development

TAMs communicate and manage customer satisfaction, perception of value and promote renewals and extensions of contracts where appropriate. They should identify other opportunities client to help the customer meet their IT and business objectives, and to support the ACS sales teams in pursuit of incremental business in existing and prospective customers.

The Ideal Candidate

The ideal candidate will typically be expected to demonstrate the following attributes:

∙Good functional understanding on Oracle SaaS - HCM, ERP SCM Modules

∙Experience with implementation and support of Oracle SaaS HCM / SCM Applications, including at least 2 full cycle projects

∙Experience conducting a project management in cloud-based (Oracle SaaS) technology

∙Hands-on Oracle SaaS HCM / SCM /ERP implementation experience

∙Effectively manages scope and customer expectations on individual assignments

∙Follows through on all assignments and takes ownership of client issues

∙Coordinate with Product Manager and business partner to model, design, and build business solutions.

∙Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.

∙Strong project management experience; PMP is desirable

∙Should have a strong customer management skill

∙Excellent team player, willing to learn new technologies & problem-solving skills

∙Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts

∙Strong organization skills, detail oriented & communication skills

∙University degree, with post graduate technical or management qualifications or other relevant experience.

∙Fusion HCM / SCM Certification preferred

Responsible for the design and delivery of DeltaV application system on site.

Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.

Creates and maintains applications according to technical design and requirements.

Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site's standards. Determine the processes and data flow that supports the needs of the project.

Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.

Emerson DeltaV DCS system experience and DeltaV Batch experience required

Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.

Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)

Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector

Ability to work well in a team environment

Supervise and conduct system testing Factory Acceptance Test (FAT)

Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.

Excellent communication and customer orientation skills

Good analytical & problem-solving skills

Ensure project Automation Strategy is followed.

We are seeking a qualified Network Automation Engineer with at least 5 years of hands on experience in enterprise networking, network automation, and SDN technologies. The ideal candidate will design, develop, validate, and maintain automation solutions that adhere to industry best practices—spanning Cisco NX OS/Catalyst platforms.

This role requires expertise in automation frameworks, scripting, network provisioning, troubleshooting workflows, and NX OS/Catalyst operational tooling.

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Key Responsibilities

Network Automation & Development

• Design, build, and maintain network automation frameworks to streamline provisioning, configuration, compliance, and lifecycle operations.

• Develop automation using Python, Ansible/ Terraform, REST/NETCONF/NMI APIs, and YAML.

• Implement Infrastructure as Code using:

o Ansible Tower / AWX

o GitLab repositories

o Azure DevOps CI/CD pipelines

o CyberArk Vault for secure credential and secrets handling.

• Establish coding standards, documentation practices, and reusable automation modules.

Architecture, Governance & Best Practices

• Translate business requirements into scalable network automation architecture.

• Define automation governance, templates, naming standards, and deployment guidelines.

• Conduct code reviews and enforce security, compliance, and audit rules.

• Recommend enhancements and assess emerging technologies.

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Experience in the following Network automation:

NX OS & Catalyst Deployment

• Provision devices using provided templates:

o Interfaces, VLANs, IPs, hardening constructs

o HSRP, LACP port channels

o ACLs

o Static & dynamic routing (OSPF/BGP)

• Perform automated validation and compliance checks.

Network Health Monitoring, Logs & Troubleshooting

• Automated health checks (fabric topology, device status, endpoint connectivity).

• Fault detection & remediation for NX-OS/Catalyst

• Collect diagnostic logs & performance data for RCA.

• Automate network devices backup with version control.

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Required Qualifications

• At least 5 years of enterprise networking & automation experience.
• Cisco CCNP, CCIE Professional

• Red Hat Ansible Tower / Terraform Certified

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Responsibilities

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.