Total 10 job vacancies by Hi5 Consulting Solutions Pte. Ltd.

Role Summary

We’re hiring an L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Role Summary

We’re hiring an L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Role Overview

We’re looking for a highly analytical and performance-driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

System Reliability & Incident Management

Provide L3 application support for 24/7 production environments with strict SLA adherence

Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps

Lead DR drills, post-mortems, and implement resilience improvements

Proactive health checks, patching, and performance monitoring to prevent outages

Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks

Implement Infrastructure as Code and automated deployments across Dev, UAT, Prod

Build scripts in PowerShell, Bash, Python, KQL, T-SQL to reduce manual toil and streamline operations

Track EOS/EOL components and drive technical upgrades for compliance

Platform & Database Administration Administer Azure SQL PaaS/IaaS, PostgreSQL, MongoDB, Redis, Elasticsearch, MariaDB

Manage Windows Server, RHEL8/9, OpenShift, and AWS S3 workloads

Configure monitoring and dashboards using Azure Log Analytics, ELK Stack, Grafana, OAPM

Security & Collaboration Remediate vulnerabilities using Microsoft Defender for Cloud/SQL and ensure compliance

Partner with Dev, Security, Compliance, and Vendor teams for long-term fixes

Own change/release management and maintain environment consistency

Create runbooks, SOPs, and knowledge transfer docs for L1/L2 teams

Required Skills & Qualifications

Cloud & Infrastructure: Azure Portal, Azure SQL, Logic Apps, VM Mgmt, RHEL8/9, OpenShift, AWS S3

Databases: SQL Server 2005-2019, MongoDB, Redis, Elasticsearch, PostgreSQL, MariaDB

DevOps/Tools: Jenkins/GitLab CI/CD, Bitbucket, Jira, Confluence, ELK, Grafana

Automation: PowerShell, Bash, KQL, T-SQL, Power Automate, Power Apps, Power BI

Security: Azure AD, Active Directory, SCOM, LDAP, Defender for CloudCertifications Preferred

Microsoft Certified: Azure Database Administrator Associate

Microsoft Certified: Azure Fundamentals

ITIL® v3 Foundation

Role Overview

We’re looking for a highly analytical and performance-driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

System Reliability & Incident Management

Provide L3 application support for 24/7 production environments with strict SLA adherence

Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps

Lead DR drills, post-mortems, and implement resilience improvements

Proactive health checks, patching, and performance monitoring to prevent outages

Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks

Implement Infrastructure as Code and automated deployments across Dev, UAT, Prod

Build scripts in PowerShell, Bash, Python, KQL, T-SQL to reduce manual toil and streamline operations

Track EOS/EOL components and drive technical upgrades for compliance

Platform & Database Administration Administer Azure SQL PaaS/IaaS, PostgreSQL, MongoDB, Redis, Elasticsearch, MariaDB

Manage Windows Server, RHEL8/9, OpenShift, and AWS S3 workloads

Configure monitoring and dashboards using Azure Log Analytics, ELK Stack, Grafana, OAPM

Security & Collaboration Remediate vulnerabilities using Microsoft Defender for Cloud/SQL and ensure compliance

Partner with Dev, Security, Compliance, and Vendor teams for long-term fixes

Own change/release management and maintain environment consistency

Create runbooks, SOPs, and knowledge transfer docs for L1/L2 teams

Required Skills & Qualifications

Cloud & Infrastructure: Azure Portal, Azure SQL, Logic Apps, VM Mgmt, RHEL8/9, OpenShift, AWS S3

Databases: SQL Server 2005-2019, MongoDB, Redis, Elasticsearch, PostgreSQL, MariaDB

DevOps/Tools: Jenkins/GitLab CI/CD, Bitbucket, Jira, Confluence, ELK, Grafana

Automation: PowerShell, Bash, KQL, T-SQL, Power Automate, Power Apps, Power BI

Security: Azure AD, Active Directory, SCOM, LDAP, Defender for CloudCertifications Preferred

Microsoft Certified: Azure Database Administrator Associate

Microsoft Certified: Azure Fundamentals

ITIL® v3 Foundation

Responsibilities:

a) Reviewing and optimising SQL queries written by application developers to ensure optimal performance and adherence to database standards

b) Assisting in database design activities, including table structures, indexes, and relationships to support new application features or enhancements

c) Troubleshooting database-related issues reported by application teams, including SQL error codes, performance problems, and data integrity concerns

d) Supporting database changes through the development lifecycle (DEV, TEST, UAT, PROD), including coordinating database object migrations between environments

e) Monitoring application database performance and implementing necessary tuning measures like reorganising tablespaces, updating statistics, and adjusting buffer pools

f) Providing guidance to application developers on DB2 best practices, coding standards, and efficient query writing techniques 

g) Supporting application testing activities by helping with data refresh requests, test data preparation, and database-related test case validation

Requirements :

a) Strong background in IT, Computer Science / Computer Engineering, or related discipline

b) Minimum 5 years of relevant working experience in the above technology is preferred.

c) Relevant experience in the following would be advantageous:
• Working with JCL (Jon Control Language)
• Understanding of VSAM and other mainframe storage concepts
• Familiar with database utilities and tools
• Experience with database backup and recovery procedures

Responsibilities:

a) Reviewing and optimising SQL queries written by application developers to ensure optimal performance and adherence to database standards

b) Assisting in database design activities, including table structures, indexes, and relationships to support new application features or enhancements

c) Troubleshooting database-related issues reported by application teams, including SQL error codes, performance problems, and data integrity concerns

d) Supporting database changes through the development lifecycle (DEV, TEST, UAT, PROD), including coordinating database object migrations between environments

e) Monitoring application database performance and implementing necessary tuning measures like reorganising tablespaces, updating statistics, and adjusting buffer pools

f) Providing guidance to application developers on DB2 best practices, coding standards, and efficient query writing techniques 

g) Supporting application testing activities by helping with data refresh requests, test data preparation, and database-related test case validation

Requirements

a) Strong background in IT, Computer Science / Computer Engineering, or related discipline

b) Minimum 5 years of relevant working experience in the above technology is preferred.

c) Relevant experience in the following would be advantageous:
• Working with JCL (Jon Control Language)
• Understanding of VSAM and other mainframe storage concepts
• Familiar with database utilities and tools
• Experience with database backup and recovery procedures

Key Responsibilities:

- Deliver system reviews, tuning, and resilience improvements

- Resolve incidents, analyze problems, and drive recovery

- Collaborate on solution design and deployment with Engineering teams

- Define and enforce Linux configuration standards

- Provide technical support to development and operations teams

- Lead troubleshooting, RCA, and outsourced technical teams

- Plan and deliver OS upgrades, patching, and software upgrades

- Approve and supervise major change requests

- Conduct performance analysis, tuning, and automation

- Manage backup, recovery, and asset inventory

- Design access control frameworks and monitoring for service reliability

- Mentor junior engineers and support compliance/audit requirements

- Conduct capacity planning and performance management

Functional & Technical Competencies:

- Linux, Solaris, UNIX systems and services (volume manager, NTP, DNS, clustering, etc.)

- Troubleshooting and performance tuning for Linux/UNIX

- Linux server clustering implementation

- Information security knowledge

- Networking and data communication

- Middleware/app execution in Linux/UNIX (an advantage)

Requirements:

- Strong Linux/UNIX administration experience

- Experience with clustering, troubleshooting, and performance tuning

- Knowledge of information security and networking

- Experience with automation and scripting

- Strong problem-solving and leadership skills

Key Responsibilities:

- Deliver system reviews, tuning, and resilience improvements

- Resolve incidents, analyze problems, and drive recovery

- Collaborate on solution design and deployment with Engineering teams

- Define and enforce Linux configuration standards

- Provide technical support to development and operations teams

- Lead troubleshooting, RCA, and outsourced technical teams

- Plan and deliver OS upgrades, patching, and software upgrades

- Approve and supervise major change requests

- Conduct performance analysis, tuning, and automation

- Manage backup, recovery, and asset inventory

- Design access control frameworks and monitoring for service reliability

- Mentor junior engineers and support compliance/audit requirements

- Conduct capacity planning and performance management

Functional & Technical Competencies:

- Linux, Solaris, UNIX systems and services (volume manager, NTP, DNS, clustering, etc.)

- Troubleshooting and performance tuning for Linux/UNIX

- Linux server clustering implementation

- Information security knowledge

- Networking and data communication

- Middleware/app execution in Linux/UNIX (an advantage)

Requirements:

- Strong Linux/UNIX administration experience

- Experience with clustering, troubleshooting, and performance tuning

- Knowledge of information security and networking

- Experience with automation and scripting

- Strong problem-solving and leadership skills

Key Responsibilities:

- Deliver system reviews, tuning, and resilience improvements

- Resolve incidents, analyze problems, and drive recovery

- Collaborate on solution design and deployment with Engineering teams

- Define and enforce Linux configuration standards

- Provide technical support to development and operations teams

- Lead troubleshooting, RCA, and outsourced technical teams

- Plan and deliver OS upgrades, patching, and software upgrades

- Approve and supervise major change requests

- Conduct performance analysis, tuning, and automation

- Manage backup, recovery, and asset inventory

- Design access control frameworks and monitoring for service reliability

- Mentor junior engineers and support compliance/audit requirements

- Conduct capacity planning and performance management

Functional & Technical Competencies:

- Linux, Solaris, UNIX systems and services (volume manager, NTP, DNS, clustering, etc.)

- Troubleshooting and performance tuning for Linux/UNIX

- Linux server clustering implementation

- Information security knowledge

- Networking and data communication

- Middleware/app execution in Linux/UNIX (an advantage)

Requirements:

- Strong Linux/UNIX administration experience

- Experience with clustering, troubleshooting, and performance tuning

- Knowledge of information security and networking

- Experience with automation and scripting

- Strong problem-solving and leadership skills

Key Responsibilities:

- Deliver system reviews, tuning, and resilience improvements

- Resolve incidents, analyze problems, and drive recovery

- Collaborate on solution design and deployment with Engineering teams

- Define and enforce Linux configuration standards

- Provide technical support to development and operations teams

- Lead troubleshooting, RCA, and outsourced technical teams

- Plan and deliver OS upgrades, patching, and software upgrades

- Approve and supervise major change requests

- Conduct performance analysis, tuning, and automation

- Manage backup, recovery, and asset inventory

- Design access control frameworks and monitoring for service reliability

- Mentor junior engineers and support compliance/audit requirements

- Conduct capacity planning and performance management

Functional & Technical Competencies:

- Linux, Solaris, UNIX systems and services (volume manager, NTP, DNS, clustering, etc.)

- Troubleshooting and performance tuning for Linux/UNIX

- Linux server clustering implementation

- Information security knowledge

- Networking and data communication

- Middleware/app execution in Linux/UNIX (an advantage)

Requirements:

- Strong Linux/UNIX administration experience

- Experience with clustering, troubleshooting, and performance tuning

- Knowledge of information security and networking

- Experience with automation and scripting

- Strong problem-solving and leadership skills