Total 136 technical support job vacancies in F&B / Tourism / Hospitality category in The Philippines

We are looking for an IT Systems & Applications Support to manage and maintain our digital infrastructure, administer enterprise systems, develop workflow applications using low-code/no-code tools, and provide day-to-day IT support across all departments.

Key Responsibilities:

ERP Administration & Support

- Administer and maintain the company's ERP system, including user account management, access permissions, and system configuration.

- Support end-users across departments in the day-to-day use of ERP modules.

- Coordinate with the ERP vendor for system updates, issue resolution, and implementation of new features.

- Generate reports and extract data from the ERP system to support management decision-making.

- Develop and maintain user guides, training materials, and SOPs for ERP usage.

Low-Code / No-Code Application Development

- Design, build, and maintain business workflow applications using low-code/no-code platforms (e.g. Google AppSheet, Microsoft Power Apps, or similar).

- Collaborate with department heads to identify operational bottlenecks and develop digital solutions.

- Automate routine administrative and operational tasks to improve efficiency.

IT Infrastructure & Desktop Support

- Provide first-line technical support to staff for hardware, software, and network-related issues.

- Set up, configure, and maintain computers, peripherals, printers, and office equipment.

- Manage local area network (LAN), Wi-Fi connectivity, and basic network troubleshooting.

- Administer user accounts, email accounts, access permissions, and shared drives.

- Maintain an inventory of company IT equipment and software licences.

Documentation, Training & Compliance Support

- Document common technical issues and troubleshooting steps for internal reference.

- Prepare and deliver basic training sessions to staff on new systems, tools, and platforms.

- Support the company's electronic document management system and assist users with document workflows.

Essential Requirements:

- Diploma in Information Technology, Computer Science, Information Systems, or related discipline.

- Minimum 2 years of experience in IT support, systems administration, or a similar hands-on IT role.

- Practical experience administering or supporting an ERP system (any platform).

- Familiarity with low-code/no-code development platforms (e.g. Google AppSheet, Microsoft Power Apps, Airtable, or similar).

- Working knowledge of networking fundamentals (LAN, Wi-Fi, TCP/IP, DNS).

- Proficient in Microsoft 365 applications.

- Good communication skills with the ability to guide users of varying technical levels.

Desired Skills:

- Basic scripting or coding ability (e.g. Python, VBA, Google Apps Script, JavaScript, or SQL).

- Experience with electronic document management systems.

- Familiarity with cloud-based platforms and services.

- Exposure to regulated manufacturing environments (ISO 13485, GMP) is an advantage.

What We Offer:

- On-the-job training and structured ramp-up to company-specific systems.

- A supportive, collaborative work environment within a growing medical technology company.

- Opportunities to contribute to digital transformation initiatives.

- Medical and dental benefits.

- Working hours (Monday–Friday, 8.30am to 5.30pm) with no shift work.

Overview

We are in the precious metals business, launching with a vision to innovate and excel in the industry. If you are a motivated and proactive individual, join us on this exciting journey and contribute to shaping our future. This role will primarily focus on providing support on business development initiatives, client onboarding, as well as supporting day-to-day business operations. This is an excellent opportunity for a individual with an entrepreneurial mindset to take ownership and make an impact in a new venture.

Key Responsibilities

• Provide support on business development initiatives  to expand precious metals business, including the addition of new products and services.
• Manage end‑to‑end client onboarding, serving as the primary point of contact and coordinating internally to resolve any blockers or issues.
• Engage with clients on pricing and market updates, supporting efforts to attract trading volume and strengthen client relationships in collaboration with the Managing Director and Sales team.
• Develop and prepare compelling pitch decks and comprehensive documentation for external clients, partners, and internal leadership.
• Take on additional tasks as needed, such as data entry, website updates, research, or assisting with marketing initiatives.
• Proactively identify areas for improvement and suggest solutions to enhance efficiency and scalability.

Operations support:

• Assist in executing daily operational tasks, including trade processing, inventory tracking, and customer inquiries as the business ramps up.
• Support system testing and troubleshooting to ensure smooth functionality of operational tools and platforms.

Required Qualifications

• Bachelor's degree holder
• Strong organizational skills and attention to detail.
• An entrepreneurial mindset with a proven ability to take initiative and responsibility for tasks.
• A resourceful and adaptable approach, thriving in a startup environment with a passion for problem-solving.
• Possess a can-do attitude, eagerness to learn and take up new challenges.
• Ability to work independently and collaboratively in a small, fast-moving team.
• Excellent communication skills, both written and verbal.

Preferred Qualifications (Not required but good to have)

• 1 to 2 years of working experience involved in commodities or related roles, preferably within physical and precious metals.
• Basic coding skills (e.g., HTML, CSS, Python, or similar) to assist with website or system-related tasks.
• Interest or familiarity with the precious metals industry (training will be provided).
• Background in driving business development and supporting new initiatives
• Experience with process documentation or operational workflows.
• Availability to start immediately preferred

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Position: Part-Time Administrative & Support Assistant (Half day)

1. Objective

To provide part-time administrative, operational, and coordination support to ensure smooth day-to-day business operations and efficient workflow management.

2. Scope of Services

2.1 Administrative Support

• Perform general administrative duties such as data entry, filing, and document management
• Prepare, format, and maintain reports, letters, and records
• Manage emails, correspondence, and basic communication on behalf of the company

2.2 Scheduling & Coordination

• Assist in scheduling meetings, appointments, and events
• Coordinate with internal team members and external stakeholders
• Maintain calendars and track deadlines

2.3 Financial & Documentation Support

• Assist in preparing invoices, quotations, and purchase orders
• Track expenses and maintain basic financial records
• Support document submission for compliance, licensing, or certification (if applicable)

2.4 Operations Support

• Provide support for daily business operations and project coordination
• Assist in procurement, vendor coordination, and follow-ups
• Maintain inventory records (if required)

2.5 Customer / Client Support

• Respond to basic customer or client inquiries
• Maintain customer databases and update records
• Support follow-ups on sales leads or service requests

2.6 Digital & System Support

• Maintain digital filing systems (e.g., cloud storage, CRM, spreadsheets)
• Update company databases and internal systems
• Assist with basic IT coordination (liaising with vendors if needed)

3. Deliverables

• Accurate and timely completion of assigned administrative tasks
• Updated and organized documentation and records
• Weekly or monthly status reports (as required)
• Timely coordination and communication with stakeholders

4. Working Hours

• Part-time basis: [e.g., 3–5 days per week / 4–6 hours per day]
• Flexible hours subject to business needs and mutual agreement

5. Reporting Line

• Reports directly to: [Manager / Director / Business Owner]
• Works closely with internal teams and external partners

6. Key Skills & Requirements

• Basic proficiency in Microsoft Office / Google Workspace
• Good organizational and time management skills
• Strong communication (written and verbal)
• Attention to detail and ability to multitask
• Prior administrative experience preferred

7. Performance Indicators (KPIs)

• Timeliness and accuracy of work
• Responsiveness and communication effectiveness
• Ability to meet deadlines
• Quality of documentation and organization

8. Confidentiality

• Maintain strict confidentiality of company information, financial data, and client records

9. Duration

• Initial engagement period: [e.g., 3 / 6 / 12 months]
• Subject to review and renewal based on performance

Job Description & Requirements

Key Responsibilities:

• Work closely with merchants during the onboarding process to support backend configuration and API integration.
• Provide technical consultation and guidance on the use of our APIs and system functionalities.
• Collaborate with internal product, engineering, and business teams to ensure a seamless implementation experience.
• Troubleshoot and resolve merchant-reported issues related to usage, performance, or integration with our systems.
• Serve as the primary point of contact for merchants experiencing technical problems or providing feedback on system usability.
• Identify recurring issues and work with the product and engineering teams to recommend improvements.
• Maintain clear and timely documentation of issue resolutions, integration guidelines, and FAQs.
• Ensure a high standard of service delivery and customer satisfaction through proactive communication and support.
• Answer operational and application questions and consult the customer.
• After "go-live", provide technical support to the customer when necessary.
• Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.

Requirements:

• Bachelor's degree in business, IT, or related field (or equivalent experience).
• Requires a minimum of 2 years of experience in IT or related field
• Strong leadership and people management skills.
• Excellent problem-solving and analytical abilities.
• Technical proficiency in software and technology troubleshooting.
• Exceptional communication and interpersonal skills.
• Confidence and ability to understand and navigate new technology quickly.
• Ability to multi-task and manage time effectively.
• Report to the head of the department.

Preferred Qualifications:

• Experience with Web3 technologies (e.g., blockchain, smart contracts, crypto wallets, or decentralized applications) is a strong plus.
• Basic knowledge of programming or scripting languages (e.g., Python, JavaScript) is a plus.
• Understanding of security and compliance standards relevant to data exchange and system integration.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and experienced individual to join our team in the Food Services role. In this role, you will be instrumental in the set-up and management of all aspects of food services operation to ensure the delivery of high-quality and nutritious meals to patients. You will develop and implement food service policies and procedures in compliance with health and safety regulations, managing budget and financial aspects of food services operation, collaborating with nutritionists and dietitians to plan menus that meet patients’ dietary needs, and assist in overseeing the procurement of food and supplies.

Additionally, you will be required to manage a team of outsourced food services staff, ensuring that they adhere to food safety standards and provide excellent customer service.  You will also be involved in developing and implementing initiatives to improve the quality and efficiency of food services operations, such as implementing new technologies or sustainable practices. The role also includes supporting the hospital’s Operational Readiness, Activation and Transition (ORAT) efforts and fostering collaboration across departments to ensure seamless service delivery and organisational resilience.

Requirements:

• Bachelor's Degree in Dietetics and Nutrition, Food Service Management, Hospitality or equivalent with at least 6 years of relevant working experience
• Proven experience in food services operation, preferably in a healthcare or hospital setting
• Comprehensive knowledge of food safety regulations and sanitation practices
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges

The upcoming Eastern General Hospital(EGH) aims to provide excellent healthcare and promote healing centred aroundeach person. When operational, EGH will provide a comprehensive range ofinpatient and outpatient clinical specialties and healthcare services, coveringemergency, acute and secondary care. EGH’s vision is to be a hospital for thecommunity and a great workplace for staff. It seeks to do so by harnessinginnovative technologies in patient care, journeying closely with patients andthe community to lead healthier and more fulfilling lives, and being anemployer of choice that empowers staff in their careers.

Build a meaningful careershaping the future of sustainable healthcare at EGH. As part of a forward‑looking team, you will contribute to the development,implementation, and governance of policies and operational practices thatpromote long‑term environmental, financial, and system sustainability acrosshealthcare services, in alignment with SingHealth and MOH priorities. This roleoffers valuable exposure to how sustainability is embedded within a hospitalsetting, from supporting policy development and data‑driven initiatives toengaging clinical and corporate stakeholders. Working closely withmultidisciplinary partners, you will help strengthen environmental stewardship,resource resilience, and responsible healthcare delivery, while learning howsustainability supports patient safety, operational efficiency, and long‑termhealthcare resilience.

The role also includessupporting the hospital’s Operational Readiness, Activation and Transition(ORAT) efforts and fostering collaboration across departments to ensureseamless service delivery and organisational resilience.

Requirements:

• Bachelor’s degree in Healthcare Management, Health Sciences or Health Administration preferred
• Relevant internships, project work, or academic coursework in healthcare, sustainability, public sector, or environmental studies would be an advantage
• Candidates with more years of experience will be considered for the Assistant Manager role
• Knowledge in ESG principles, sustainable healthcare or green hospital concepts, high level net‑zero or decarbonisation goals would be a strong advantage
• Knowledge & skill in design thinking, change management, project management, process technology adoption methodologies, would be an advantage
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated, attention to details and action-oriented with excellent planning and analytical skills
• Ability to work under pressure and adapt to challenging conditions
• Proficient in Microsoft Word, Excel and PowerPoint

Commercial Executive (Freight & Sales Support)

Working Hours: Mon – Fri, 9am – 6pm

Working location: Kallang Aljunied area

Salary: $2800 - $3500 (depending on experience)

Job Description and Responsibilities:

• Order processing, co-ordination and control.
• Prepare costings and quotations and upon approval dispatch the in timely fashion.
• Liaise with factories overseas, scheduling of material procurement, production, quality inspection, shipping and delivery.
• Assist and support the marketing team in planning and forecasting.
• Provide, coordinate and execute customer service and supports.
• Arrange payment via Letter of Credit, Cash against Documents or Wire Transfer.
• Attend to other inside sales and supports matters as and when assigned.
• Process customer orders with high accuracy, ensuring correct pricing, discounts, and margin.
• Monitor sales figures and track revenue performance against targets.
• Coordinate with finance to ensure timely invoicing and payment follow-up.
• Revise pricing structures to maintain profitability while remaining competitive.
• Assist in revenue and COGS forecasting.

Requirements:

• ‘O/A' Levels and/or Polytechnic Diploma in relevant fields of study.
• Minimum 2 years’ experience in handling sales quotations, logistics, customer-service, clerical & administrative functions. Knowledge in international freight forwarding is essential.
• Sales support with solid understanding of pricing, margins, and financial processes.
• Prior knowledge of bookkeeping and accounting principles is preferred.
• Familiar with international trade practices. Experience in related field as well as social media platform will be an advantage.
• Relevant experience and knowledge in the hospitality industry.
• Knowledge of Microsoft Office software.

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Key Highlights:

• Working Days: Monday – Friday
• Nearest MRT: Outram Park
• Salary: Up to SGD 4k
• Contract: 1 year
• Contribute to protecting victims of scams and supporting investigative operations through structured case management and administrative support.

Key Responsibilities:

• Act as the primary contact for victims, addressing queries from report lodging to case closure.
• Make first contact within 3 hours of report, collect critical scam-enabler info for swift action.
• Provide preventive advice and assess needs for counselling, social support, or Restriction Orders.
• Update victims on case progress, asset recovery, and outcomes.
• Draft service replies (interim, progress, conclusion) within SPF timelines.
• Support administrative tasks, including production orders to request CCTV footage retrieval for cases.
• Carry out other duties as directed by the Head of Branch.

Key Requirements:

• Minimum O Level qualification; assessment based on experience, aptitude, and qualifications
• Preferably with law enforcement or related agency experience
• Highly organized, independent, and able to manage cases
• Excellent communication and interpersonal skills in English
• Basic computer literacy, including Microsoft Office; comfortable learning investigation management systems
• Flexible, adaptable, and able to escalate sensitive/high-profile issues per SOPs and guidelines
• Must not be under ongoing criminal investigation or have prior civil service termination

Only shortlisted candidates are notified. Thank you.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing Department)

EA 05C3053

Job Description

• Industry/ Organization Type: Business Consultancy / Corporate Service Provider
• Position Title: Accounts & Sales Support Manager/ Accounting & Business Support Manager
• Working Location: Macpherson
• Working Hours: 5 days (Mon to Fri: 9:30am – 6.30pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team of accounting and tax executives.
• Provide coaching, training, and performance feedback.
• Oversee day-to-day accounting and tax operations to ensure accuracy, efficiency and on-time filings.
• Review full sets of accounts and GST reports prepared by the team.
• Review unaudited financial statements and tax computations.
• Ensure all client deliverables and statutory deadlines are met.
• Prepare resolutions, AGM documents and changes in company officers/shareholding.
• Maintain and update statutory records in line with legal requirements.
• Build and maintain professional relationships with clients.
• Handle queries promptly and ensure high client satisfaction.
• Support sales team in documentation, onboarding, grants, and follow-ups.
• Assist in preparing quotations, billings and communicating deliverables to clients.
• Perform other ad hoc assignments and special projects as needed.

APPLY NOW!!!

• Diploma/Degree in Accounting, Finance, Business or related field.
• 3–5 years’ relevant experience in accounting, tax or corporate secretarial work.
• Strong knowledge of Singapore accounting standards, GST and corporate tax.
• Experience with cloud software (e.g. Xero) is an advantage.
• Strong communication and client-facing skills

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80939 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are seeking an experienced Incident & Production Support Manager to join our Servicing & Business Enablement team. This role’s primary focus is on issue resolutions to deliver the optimal experience for our Partners and Clients. The role assumes full accountability to ensure day-to-day operational functionalities of our existing platform as well as our mission-critical new trading platform. He will also be spearheading as the primary contact point with our vendors as well as Group Technology teams to ensure proper end-to-end closure of issues, crisis management.

Key Responsibilities:

• First respondent for issues reported from our external and internal stakeholders.
• Proper management of multi-platform ticket support tools to ensure prompt and full resolution of issue tickets.
• Strict governance of internal and external vendors’ support team to achieve KPI & SLA established in terms of ticket closure
• Provide regular reporting post tight tracking of ticket resolution, SLA and ensure proper escalation matrix in place.

Requirements:

• 8+ years of Incident Management / Production Support within Financial Institution / Finance Industry
• Independent and accountable for owning all issues and tickets reported – following up with stakeholders as well as relevant support teams to resolve upon full resolution.
• Basic familiarity of technical infrastructure as well as knowledge of investment, especially unit trusts (Mutual Funds) and securities (Equities) would be a bonus.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

What you will do 

1. System Administration & Configuration

• Manage user accounts, profiles, and permission sets within the OCE CRM.
• Assign users to territories and maintain territory hierarchies.
• Configure and update product hierarchies, align products to territories, and manage product messages.
• Set up and maintain sample management, including permissions, limits, and audit trails.
• Administer Closed-Loop Marketing (CLM) content, presentations, and territory alignment.

2. Reporting & Compliance 

• Ensure all configurations and user management actions comply with company SOPs and regulatory standards.
• Maintain documentation for system changes and user activities.
• Support audits and data integrity checks as required.

3. Cross-functional Collaboration 

• Work closely with Commercial Excellence, Sales, IT, and KAM teams to align with business needs.
• Provide training and support to end-users on OCE features and best practices as part of the on-boarding process. 

Job Description

We are seeking an experienced Senior Automation Manager &Technical Trainer to lead our automation team, drive end‑to‑end project execution, and develop technical capabilities across the organization. This role requires strong hands‑on engineering expertise, leadership maturity, and the ability to work closely with customers and internal teams to deliver high‑quality automation, robotics, and AMR solutions.

Key Responsibilities

Automation, Robotics & AMR Execution

- Lead the design, development, and implementation of automation systems, including mechanical design, control system design, robot programming and PLC‑based solutions.

- Integrate, program, and commission industrial robots, collaborative robots (cobots), and Autonomous Mobile Robots (AMRs).

- Oversee AMR deployment activities such as mapping, fleet configuration, safety validation, and workflow integration with other machines

- Participate in mechanical and electrical assembly, troubleshooting, and on‑site commissioning.

- Ensure all systems meet performance, safety, and quality standards.

Leadership& Training

- Provide strong leadership to automation engineers and technicians.

- Mentor and train team members in mechanical design, PLC programming, robotics, AMR deployment, and system troubleshooting.

- Build a collaborative, high‑performance engineering culture.

Customer Engagement

- Work directly with customers to understand requirements and provide technical guidance.

- Support customer reviews, site visits, and commissioning activities.

- Address feedback promptly to ensure high customer satisfaction.

Project Management

- Plan, coordinate, and supervise automation, robotics, and AMR project execution.

- Ensure project milestones, quality standards, and timelines are met.

- Work extended or irregular hours when project demands require on‑site support.

- Collaborate with cross‑functional teams to ensure seamless system integration.

Requirements

- More than 8-10 years of hands‑on experience in automation, robotics, or industrial automation machinery.

- Proven experience with :

-Mechanical design (SolidWorks / CAD proficiency preferred)

-Control system design and integration

-PLC programming across multiple platforms (Siemens, Allen Bradley, Omron, Mitsubishi)

- Industrial robots and cobots (ABB, FANUC, KUKA,)

- AMR implementation, including mapping, navigation, fleet management, and safety compliance

- Mechanical and electrical assembly

- Strong leadership and team‑management capabilities.

- Strong communication skills with the ability to engage customers and stakeholders.

- Ability to work independently and lead teams on‑site.

- Strong problem‑solving skills and commitment to meeting project deadlines.

Core Competencies

- Automation & robotics integration

- AMR deployment & fleet management

- PLC programming

- Mechanical design

- Mechanical & electrical assembly

- Technical leadership & mentoring

- Customer communication & stakeholder management

- Project planning & execution

- Troubleshooting & root‑cause analysis

Working Conditions

- On‑site work required for system installation, testing, and commissioning.

- Extended or irregular working hours may be required based on project timelines.

- Hands‑on involvement in mechanical, electrical, robotics, and AMR tasks.

Salary & Benefits

- SGD 8,000 – 10,000 monthly, commensurate with experience.

- Opportunities for leadership growth and technicalspecialization.

- Exposure to advanced automation, robotics, and AMR technologies.

- Supportive environment focused on continuous learning and innovation

About the Company

We are partnering an established Boutique Ship Owner headquartered in Singapore. They specialize in the technical management and commercial operation of a dedicated fleet of Chemical and Product Tankers. Currently, our client values technical precision and long-term asset value, offering a high degree of autonomy to their leadership team.

The Role

We are seeking a high-caliber Technical Lead to oversee our fleet operations. Reporting to the Head of Shipping, the Fleet Manager will be responsible for the end-to-end technical integrity, safety, and budgetary performance of our tankers. This is a "Head of Department" seat, ideal for a Senior Vessel Manager or an experienced Superintendent ready for a strategic step-up.

Key Responsibilities

• Fleet Oversight: Direct technical management of a specialized tanker fleet, ensuring all vessels meet rigorous global trading standards.
• Vetting Excellence: Lead the strategy for OCIMF SIRE and CDI inspections; maintain strong relationships with Oil Majors to ensure uninterrupted vessel vetting approvals.
• Lifecycle Management: Manage the full scope of Dry-Docking and major repair projects, with a focus on technical life-extension and reliability for mature tonnage.
• Financial Stewardship: Full P&L responsibility for fleet OPEX and CAPEX; optimizing maintenance spend while ensuring zero compromise on safety.
• Regulatory Leadership: Navigate the fleet through evolving IMO, MARPOL, and ESG/decarbonization requirements.

Requirements

• Technical Qualification: Must hold a Class 1 Certificate of Competency (Marine Engineer).
• Background: Proven track record as a Chief Engineer on tankers (Oil/Chem/Product).
• Shore Experience: Minimum 5–8 years in shore-based technical management (Superintendent or Vessel Manager level).
• Expertise: Deep experience in Technical Life Extension and managing the complexities of vessels 20+ years in age.
• Audit Success: Demonstrated success in maintaining top-tier SIRE/PSC performance records.

Why Apply?

• Stability: Join an asset-heavy principal with a long-term view on the maritime market.
• Professional Growth: Opportunity to lead an entire department and shape the technical culture of the firm.

ABOUT THE ROLE

We are looking for a proactive and detail-oriented professional to join our team in a hybrid role supporting the end-to-end client lifecycle—from onboarding and due diligence through to trade execution and ongoing client support.

This position sits at the heart of the business, working closely with Sales, Structuring, Operations, and Compliance, ensuring a seamless client experience while enabling efficient and compliant execution of transactions.

YOURTASKS & RESPONSIBILITIES

• Own and coordinate the end-to-end client lifecycle, including onboarding, due diligence (KYC/AML), account setup, trade support, and ongoing client maintenance
• Act as a primary point of contact for internal stakeholders across Sales, Structuring, Middle Office, Back Office, and Compliance to ensure smooth and timely execution of client activities.
• Manage client onboarding by liaising directly with clients to collect, review, and validate required documentation in line with internal policies and regulatory standards
• Perform due diligence checks including AML/CFT screenings, PEP and adverse media assessments, and client risk classification, ensuring compliance with applicable regulations (e.g., MAS, SFC, DFSA)
• Maintain accurate client records and documentation throughout the lifecycle, including periodic reviews and updates
• Support transaction execution by coordinating trade bookings, structured product processes, and post-trade activities, ensuring all operational steps are completed accurately and efficiently
• Monitor and resolve issues across the trade lifecycle, proactively troubleshooting and coordinating with relevant teams to minimize delays or risks
• Support Sales teams in their day-to-day activities by managing requests, preparing client materials (presentations, reports, analytics), and ensuring timely follow-up on client-related matters
• Handle operational processes such as distribution fee processing and related system updates
• Ensure data integrity across systems by maintaining and updating client and transaction information, supporting both operational accuracy and reporting needs
• Contribute to continuous improvement initiatives by identifying inefficiencies, enhancing workflows, and supporting the implementation of new tools, systems, or regulatory requirements
• Support internal and external audits by preparing documentation, responding to queries, and ensuring transparency and accuracy of client records

OURREQUIREMENTS

• 3–5 years of experience in client onboarding (KYC/AML), sales support, operations, or related roles within financial services
• Solid understanding of KYC, AML/CFT requirements, and client onboarding processes
• Knowledge of structured products and/or derivatives is a strong advantage
• Familiarity with Singapore, Hong Kong, or comparable regulatory frameworks
• Bachelor’s degree in Finance, Business Administration, Law, Compliance, or a related field
• Strong organizational and analytical skills with high attention to detail
• Ability to manage multiple priorities and work effectively under pressure
• Proactive, solution-oriented mindset with a strong sense of ownership
• Excellent communication and stakeholder management skills
• Proficiency in MS Office(Excel, PowerPoint, Word, Outlook); experience with CRM or onboarding systems is a plus
• Fluency in English and Chinese(written & spoken) is essential due to client document language requirements