Total 830 relationship manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

• Gain exposure to complex third-party governance.
• Work closely with cross-functional stakeholders on data-driven initiatives.

About Our Client

Our client is a globally recognised financial institution with a strong presence across Asia and international markets. Known for its robust governance framework and commitment to risk management, the organisation invests heavily in technology, data, and operational excellence to maintain best-in-class standards across its operations.

Job Description

• Oversee end-to-end lifecycle management of third-party arrangements
• Monitor supplier performance, conduct trend analysis, and flag risks
• Partner with risk and resilience teams to enhance control frameworks
• Perform audits and quality assurance on third-party registers
• Provide system and platform support to internal stakeholders
• Manage stakeholder engagement across onshore and offshore teams
• Support change initiatives and drive process improvements

The Successful Applicant

A successful Supplier Risk & Monitoring Manager should have:

• Strong knowledge of risk and compliance practices within the Financial Services industry.
• Proficiency in developing and implementing data monitoring frameworks.
• Excellent analytical skills with the ability to interpret complex data effectively.
• Strong written and verbal communication skills for reporting and stakeholder engagement.
• Familiarity with regulatory requirements in the Financial Services sector.
• Proven ability to collaborate across teams and manage multiple stakeholders.

What's on Offer

This role offers the opportunity to work within a high-performing, international environment where you will gain exposure to complex transformation initiatives and regulatory frameworks. You will benefit from a collaborative culture, structured processes, and opportunities to enhance your expertise in data-driven risk and third-party management.If you are an experienced Supplier Risk & Monitoring Manager looking to advance your career in Singapore, we encourage you to apply for this exciting opportunity.

Contact

Carine Cui (Lic No: R23117732 / EA no: 18S9099)

Quote job ref

JN-062026-7048317

Phone number

+65 6416 9806

Michael Page International Pte Ltd | Registration No. 199804751N   

Position/title: Architectural Manager (large scale & landmark projects)

Salary: SGD 7,000 – SGD 11,000 per month (commensurate with experience)

*Candidate with lesser experience will be consider for Assistant Archi. Manager position.*

Key Responsibilities:

1. Lead and manage the architectural team to ensure smooth execution of architectural works in line with project specifications, timelines, and quality standards.
2. Liaise closely with clients, consultants, subcontractors, and project stakeholders to ensure accurate interpretation and implementation of architectural designs.
3. Coordinate architectural works with structural, M&E, facade, and interior design trades to resolve interface issues and ensure seamless integration.
4. Monitor site progress and conduct regular inspections to ensure compliance with approved drawings, specifications, quality standards, and project schedules.
5. Identify, manage, and resolve design discrepancies, technical issues, and site challenges during construction.
6. Ensure compliance with local authority regulations and submission requirements (e.g. BCA, URA) and company standards.
7. Support project management in reporting, documentation, and coordination meetings.
8. Drive timely submission of materials, samples, and method statements in accordance with project schedules.
9. Promote workplace safety, quality, and environmental compliance across all architectural works.

Requirements:

1. Recognised Degree in Architecture or related discipline.
2. Minimum 8–10 years of relevant experience, with at least several years in a managerial role within a main contractor environment.
3. Proven experience in managing architectural works for large-scale civil or iconic building projects is preferred.
4. Strong knowledge of local authority submission processes and construction practices in Singapore.
5. Good understanding of architectural detailing, materials, and coordination with structural and M&E systems.
6. Demonstrated leadership, communication, and stakeholder management skills
   

We regret that only short-listed candidates will be notified.

Registration No. R26162007

EA License No. 25S3022

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.

• Manage staff scheduling, performance, and supervision.

• Ensure high levels of customer service and handle customer feedback.

• Monitor sales, revenue, and operational expenses.

• Coordinate with kitchen and service teams for efficient workflow.

• Maintain cleanliness, hygiene, and compliance with regulations.

• Handle inventory management and supplier coordination.

• Implement operational improvements to enhance customer experience.

Requirements

• Experience in restaurant or hospitality management.

• Strong leadership and team management skills.

• Good communication and customer service abilities.

• Ability to manage operations, staff, and service quality.

• Basic understanding of budgeting and cost control.

• Ability to work flexible hours, including weekends and holidays.

Job Responsibilities

• Manage and oversee daily restaurant operations and ensure compliance to operations standards and procedures.
• Plan and control manning to meet business needs.
• Develop the team through training, coaching and mentoring with constant interactions.
• Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports and formulate action plans accordingly.
• Handle customers’ requests and feedbacks.
• Liaise with Chef to ensure a consistently good standard of food quality.

Job Requirements

• Experience in Premium Restaurant is an added advantage.
• Minimum 5 years of working experience in Food & Beverage Service, ideally in upscale dining establishments of fine-dining restaurants or 4-star/5-star Chinese restaurants.
• Drive consistent service, process improvement and a passion for providing excellent service
• Good written and conversational Chinese is required as there is a need to comprehend menu in Chinese, communicate with Chinese speaking customers, business partners and associates.
• Team player with strong inter-personal skills

• Lead and manage overall restaurant operations to achieve sales and profitability targets.
• Develop, train, and evaluate staff to maintain high performance and service standards.
• Oversee inventory management, cost control, and operational efficiency.
• Implement marketing initiatives and drive customer engagement.
• Ensure strict compliance with food safety, hygiene, and company policies.

Requirements:

• At least 3 years of managerial experience in F&B or fast-food operations.
• Proven leadership, problem-solving, and decision-making skills.
• Strong financial acumen and ability to manage budgets.
• Ability to work in a fast-paced environment with rotating shifts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are an AI-powered education company building a new education model for the Singapore market.

This is a hands-on founder-stage role for a commercially strong builder who can help drive student growth from zero while also helping shape the first commercial proof points for the Singapore market.

This is a full-time, on-site role in Singapore.

This is not a mature admissions role inside an established branded institution. It is also not a pure back-end operations role.

The education offering is still being refined, so this role is best suited to someone who is comfortable working with an early product, translating it into clear parent-facing value, and helping shape a commercially workable offer for Singapore parents.

Key Responsibilities

• Build early student enrolment traction for the Singapore market from zero

• Drive parent consultation, objection handling, conversion, signing, retention, and renewals

• Translate a new AI-enabled education proposition into clear parent-facing value

• Work closely with founders to localise the concept for Singapore and refine early go-to-market execution

• Understand and respond to Singapore parent decision logic, local competition, and offline centre dynamics

• Help shape the first-centre parent journey, follow-up rhythm, and admissions workflow

• Contribute practical thinking on SOPs, user journey flow, and early scale-up readiness

• Gather market feedback and surface practical commercial insights to help improve the offer

• Test and refine growth channels including outreach, partnerships, referrals, roadshows, and local activation efforts

• Support a high-accountability, founder-stage build environment where priorities may evolve quickly

Requirements

• Strong experience in education admissions, consultative sales, enrolment, business development, or related education-facing commercial work

• Clear evidence of building traction from zero, not just converting existing inbound leads

• Strong understanding of Singapore parent decision-making and education market realities

• Strong parent-facing communication and conversion ability

• Ability to turn a new or technical concept into simple value that parents can understand and buy into

• Strong spoken and written Chinese is required for day-to-day internal communication with stakeholders who work primarily in Chinese

• Strong spoken English is required for communication with parents in Singapore

• Comfortable working full-time on-site in a fast-moving early-stage business

• Practical judgment around workflow, process, user journey, and commercial improvement

• Hands-on, commercially driven, resilient, and comfortable with ambiguity

• Comfortable working in a product-led environment and giving grounded market feedback

Ideal Profile

• Strong in consultative selling, not just lead handling

• Comfortable in a founder-stage environment without relying on mature branding, stable SOPs, or heavy support functions

• Able to combine commercial ownership with practical execution on the ground

• Able to localise an early product concept for the Singapore market rather than just sell a ready-made offer

• More suited to candidates who can combine student-growth ownership with early go-to-market thinking

This role is best suited to candidates who can combine real commercial ownership with practical founder-stage execution.

It is less suitable for candidates whose results came mainly from strong existing brands, ready lead flow, or heavy central marketing support.

It is also less suitable for candidates who are either purely back-end operations profiles, purely product-led profiles with weak parent-conversion ability, or polished admissions profiles without real 0-to-1 traction-building experience.

How To Apply

Interested applicants may apply with an updated resume.

Only shortlisted candidates will be contacted.

This recruitment is handled by First Konnection Pte. Ltd.

Please note that First Konnection is the appointed recruitment agency for this role.

The successful candidate will be employed directly by our client and will be under the client’s payroll.

First Konnection is not the employer for this position.

EA Licence No.: 22C1307

EA Personnel: Ben Chang

EA Personnel Registration No.: R23111820

We are seeking a proactive IT Administrator (3–4 years experience) to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).

• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.

• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.

• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.

• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).

• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.

• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.

• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Requirements & Qualifications

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).

Why Join Us?

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

• Up to $7,500 + Attractive Variable Bonus

• CBD Location | Walking Distance to MRT

• Drive Enterprise AI Transformation Across Global Operations

Are you passionate about helping organisations unlock the full potential of Artificial Intelligence? Our client is a globally established leader in the transportation and logistics sector, operating an extensive international network that connects businesses across key trade routes worldwide. As part of its digital transformation journey, the organisation is investing heavily in AI technologies to enhance operational efficiency, improve decision-making, and transform the way employees work.

They are seeking an experienced AI Adoption & Transformation Assistant Manager to lead enterprise-wide AI enablement initiatives, drive workforce adoption, and bridge the gap between emerging technologies and business outcomes.

This is a highly visible role where you will collaborate with business leaders, operational teams, and technology stakeholders to build AI capabilities, identify high-impact use cases, and shape the future of work across a global organisation.

Key Responsibilities

• Lead and drive AI adoption, change management, and capability-building initiatives across multiple business functions and regions.
• Design and implement AI literacy programmes, learning pathways, onboarding journeys, and champion networks to accelerate adoption throughout the organisation.
• Partner closely with business users to identify opportunities where AI can improve productivity, streamline processes, and create measurable business value.
• Facilitate workshops and discovery sessions to assess, prioritise, and govern AI use cases across operational and corporate functions.
• Coach and support citizen developers in developing AI-powered solutions while ensuring alignment with governance and responsible AI practices.
• Collaborate with senior stakeholders to translate AI capabilities into practical business solutions and organisational outcomes.
• Monitor AI adoption metrics, user engagement, capability maturity, and value realisation, providing insights and recommendations to leadership teams.
• Promote a culture of innovation by showcasing successful AI implementations, best practices, and lessons learned across the organisation.
• Work closely with regional and global stakeholders to support enterprise transformation initiatives and continuous improvement efforts.

Requirements

• Degree in Business, Information Technology, Organisational Development, Learning & Development, or a related discipline.

• Minimum 6 years of experience in AI transformation, digital transformation, change management, programme management, organisational development, learning enablement, or stakeholder engagement roles.

• Proven experience driving technology adoption and influencing business stakeholders across multiple levels of an organisation.

• Strong ability to translate technical concepts into meaningful business outcomes for non-technical audiences.

• Experience facilitating workshops, conducting business discovery sessions, and managing transformation initiatives.

• Working knowledge of Generative AI technologies, AI-powered productivity tools, and their practical applications in a business environment.

• Strong communication, presentation, facilitation, and stakeholder management skills.

• Experience working within complex, matrixed, and multicultural organisations.

• Analytical mindset with experience measuring programme success, adoption rates, and business impact.

• Experience implementing AI, analytics, automation, or digital transformation initiatives at enterprise scale highly preferred.

• Familiarity with AI maturity frameworks, organisational change methodologies, or digital transformation strategies.

Background within shipping, logistics, transportation, supply chain, or operationally intensive industries will be highly advantageous.

Why Join?

• Be part of a global organisation embarking on a significant AI transformation journey.

• Drive meaningful change that impacts thousands of employees across international operations.

• Work closely with senior business leaders and technology stakeholders.

• Gain exposure to enterprise-scale AI initiatives and emerging technologies.

• Play a pivotal role in shaping the future of work within a dynamic and evolving industry.

If you are excited about combining AI, business transformation, and people enablement to create lasting impact, we would love to hear from you.

Interested candidates can forward their CVs in MS Word format to weiyan@triton-ai.com

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

·         Lead and manage Motion Control, Electrical Hardware, and Electrical Design teams, providing both people and technical leadership.

·         Define overall technical direction for motion control systems and electrical hardware architecture for semiconductor equipment.

·         Guide motion control modelling, control algorithms, and system analysis for high-speed, high-precision applications.

·         Oversee electrical schematic design, power electronics, motor drivers, and control boards.

·         Support new product development from concept, design, prototype, Alpha/Beta testing through product release.

·         Ensure designs meet performance, reliability, cost, and schedule targets.

·         Establish and maintain design guidelines, standards, and best practices.

·         Review and approve key technical designs and resolve complex technical issues.

·         Develop team capability through coaching, mentoring, and performance management.

·         Work closely with cross-functional teams (Mechanical, Software, Manufacturing, Applications, QA).

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Electrical / Electronic Engineering or related discipline.

• At least 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.

• Strong knowledge in motion control modelling and algorithms for ultra-high speed and high accuracy applications.

• Solid experience in control system analysis and design, including servo motor and motion control systems.

• Strong background in digital electronics and power electronics design, including power supplies and motor drivers.

• Familiar with analytical and simulation tools such as MATLAB, MathCAD or equivalent.

• Knowledge of dynamic frequency response analysis (Bode plot, Nyquist plot).

• Familiar with electromagnetic technology for motor design.

• Experience with C/C++ programming for real-time control applications is an advantage.

• Basic understanding of mechanical system integration is a plus.

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.
• Work towards achieving Sales targets with the team
• Keeping track on the daily sales collection and ensure it is being bank-in accordingly
• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.
• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.
• Conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale.
• Maintians staff motivation levels
• Take an active role in the day-to-day training and development of the team
• Plan weekly duty roster and assign staff for daily operations.
• Check tasks assigned are completed as per standards.
• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up
• Check to confirm daily tasks are completed
• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.
• Check all equipment are maintained and in good working order.
• Oversee the smooth running of the operations to ensuring operation efficiency
• Ensure all areas of the restaurant remain clean and free of clutter.
• Coordinate with purchaser for orderings such as beverages, and-stock.
• To order and maintain stock levels to avoid stock outages.
• Coordinate with Chef on group booking.
• Prepare all reports required including but not limited to:
• Sales Reports & Tracking
• Duty Roster and Attendance records
• Part time and OT records, Inventory reports, All other related reports
• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.
• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.
• Maintain a constant focus on providing excellent, memorable guest experiences.
• Compiled feedback lists and follow through
• Monitor and report on all feedback including online channels
• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.
• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team
• Practice sales selling techniques to increase revenue.
• Courteous and patient
• A team player and works well with people
• Able to work under pressure
• Mature pleasant personality and can make sound decisions.
• Ability to work in a fast-paced environment

REQUIREMENT

• Candidate must possess at least 5 Year(s) of working experience in the related field
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Candidate will act as a Management for this job position.

Exciting Benefits Await You:

• Special Birthday Treat: Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).
• Performance Rewards: Quarterly incentives and attractive bonuses.
• Well-being Matters: Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.
• Professional Attire On Us: Confirmed staff receive fully reimbursed uniforms for work requirements.
• Smooth Transitions: Night transport provided for late-night work or transit.
• Career Growth Opportunities: Explore advancement within our dynamic organization.
• Education Support: Invest in your future with opportunities for further study.
• Additional Perks: Exclusive Employee Assistance Program, Discounts on Company Products/Services, and Engaging Team-building Activities.

GOODWOOD PARK HOTEL

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food & Beverage Department.

Reporting to the Director of Food and Beverage, your job responsibilities include, but not limited to:-

Responsibilities

• Responsible for the management of all financial and operational aspects of the restaurant in accordance with hotel standards.
• Review the work of subordinates to ensure that established procedures and policies are followed.
• Inspect the service area daily to ensure the hygiene of these areas.
• Communicate effectively with the kitchen and other key departments.
• Review, coach and evaluate staff performance and periodically.
• Compile the logbook for the Director of Food and Beverage on daily financial results and other relevant information.
• Prepare monthly reports - Analysis and explanation of monthly results and compilation of guest comments and feedback.
• Anticipate guests’ needs, responds promptly and acknowledges all guests at all times.
• Conduct orientation for the new employees and part-timers as well as on the job training for the existing staff.
• Perform any other duties as may be assigned from time to time by the Management.

Requirements

• Minimum a Diploma level qualification or equivalent.
• 3 years of F&B experience, preferably in a Restaurant / Cafe setting.
• Able to work shifts on weekends & public holidays

For more information, please visit www.goodwoodparkhotel.com.

Please be informed that only shortlisted candidates will be notified.

1. Responsible for the dining experience of guests at Violet Oon ensuring their complete satisfaction from the moment of arrival till departure.

2. This service objective is achieved through responsible management of the operations and its financial performance.

3. Ensure smooth operations, and assume the role as a mentor and continue to develop and deliver high service standards to meet guest expectations. Ensure compliance to established service standards.

4. Comply with all regulatory rules and regulations of government agencies pertaining to Safety and Sanitation codes.

5. Accountable for staff management, guest engagement and financial management. Ensure at all time to uphold and practice Violet Oon Inc Pte Singapore, policies and procedures. This position is not limited to the duties listed below and can be changed, expanded, reduced or eliminated by Violet Oon Inc Pte Singapore to meet the business needs of the company.

Basic Functions:

1. To ensure guest receive the highest possible level of service.

2. Ensure the cleanliness and presentation of the restaurant at all times.

3. Training of subordinates on the job.

4. Handling of complaints and proper service recovery

5. Minimizing and controlling cost through efficiency and productivity.

Job Duties and Responsibilities:

Sales &Financials

• Control labour cost, and monitor operating expenses to meet budget.

• Work towards achieving Sales targets with the team

• Keeping track on the daily sales collection and ensure it is being bank-in accordingly

• Maintains Sales reports and tracking, checking on daily closing sales report, record daily collection.

• Strives to increase revenues, improve service and comes up with the appropriate suggestions.

Staff Management

• Supervise staff and team.

• Conduct daily staff briefing and share information.

• Coach and motivate the team to maintain high morale.

• Maintians staff motivation levels

• Take an active role in the day-to-day training and development of the team

• Plan weekly duty roster and assign staff for daily operations.

• Check tasks assigned are completed as per standards.

• Maintain high visibility during service in order to ensure smooth running of operations, and guest engagement.

Daily Operations & Controls

• Ensures Standard operating procedures followed up

• Check to confirm daily tasks are completed

• Comply to all (SFA) rules and regulations pertaining to sanitation and hygiene.

• Check all equipment are maintained and in good working order.

• Oversee the smooth running of the operations to ensuring operation efficiency

• Ensure all areas of the restaurant remain clean and free of clutter.

• Coordinate with purchaser for orderings such as beverages, and-stock.

• To order and maintain stock levels to avoid stock outages.

• Coordinate with Chef on group booking.

• Prepare all reports required including but not limited to:

• Sales Reports & Tracking

• Duty Roster and Attendance records

• Part time and OT records, Inventory reports, All other related reports

• Establish a good relationship between kitchen, and service employees, in order to provide a pleasant and well-organized working environment.

• Follows up on all instructions/direction/initiatives from the management and cascades down all instructions professionally.

Customer Service

• Takes a lead role to ensure service lapses are minimal and follow up on complaints and service recovery.

• Maintain a constant focus on providing excellent, memorable guest experiences.

• Compiled feedback lists and follow through

• Monitor and report on all feedback including online channels

• Ensure smooth service flow and handle complaints/feedback and concerns of guests in professional manner.

• Builds relationships with regular guest

Skills, and Attitude:

• Display initiative, leadership qualities and ability to motivate team

• Practice sales selling techniques to increase revenue.

• Courteous and patient

• A team player and works well with people

• Able to work under pressure

• Mature pleasant personality and can make sound decisions.

• Ability to work in a fast-paced environment