Total 921 quality manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

Overview

This role is accountable for shaping and executing a clear, disciplined, and high‑impact executive internal communications, external social strategy for the Asia President, while executing strong communications operations and President office support to ensure priorities, including customer & partner engagements are delivered with precision.

As a senior individual contributor reporting to the Chief of Staff, this role requires an operator to work closely with the Asia President and Chief of Staff to translate leadership priorities into clear messages, compelling narratives, and operationalizing initiatives across the region.

The role requires strong knowledge of Microsoft organizational structure, internal tools and platforms and a forward thinker who proactively learn and adopt emerging productivity and AI‑enabled capabilities to improve efficiency and impact. This role actively seeks feedback, measure effectiveness, and continuously refine approaches based on insight and data.

Responsibilities

Executive Communications Framework & Operations

• Own end‑to‑end executive communications framework and execution aligned to the Asia President business priorities, executing with disciplined in an evolving environment.
• Translate complex strategies and transformations into clear, compelling communications tailored to diverse audiences across Asia.
• Plan and continuously evolve the Asia President’s communications platform, maintaining a clear, pragmatic leadership voice while navigating ambiguity and a volatile macro environment.
• Partner closely with PR/External Media, Area Executive Communications Leads, and functional teams to ensure integrated, consistent messaging across internal and external channels.
• Stay current with Microsoft internal tools, external social platforms, apply them hands‑on -along with emerging AI‑enabled capabilities - to develop content that expands reach, engagement, and efficiency.
• Develop timely, relevant content aligned with corporate priorities, adapting narratives with an Asia lens and refining in real time based on feedback and sentiment.
• Project manage the end‑to‑end delivery of executive communications and engagement platforms, including town halls and leadership events, covering logistics, run‑of‑show planning, vendor coordination, and day‑to‑day ownership of all operational elements, including POs, invoices, and contracts.
• Define success metrics, monitor engagement outcomes, and use insights to continuously refine plan and execution.

Asia President Office Operations

• Represent the Asia President and work with Corporate, Area and Functional teams to execute initiatives such as CxO Summits, internal awards and GIVE campaigns.
• Actively review and improve workflows, processes and schedules to create efficiency for the Asia President to engage externally. Take a forward‑looking approach, continuously prioritizing, sequencing, and optimizing time against evolving needs.
• Anticipate issues and decision points, proactively identifying risks, trade‑offs, and opportunities well ahead of execution.
• Create and manage a centralized repository for the Asia President, leveraging Microsoft and AI‑enabled tools to deliver content in the most effective format and timing to prepare the for meetings, engagements, and trips.
• Execute with strong attention to detail and rigor, ensuring readiness, accuracy, and follow‑through across the President office deliverables.

Qualifications

• Bachelor’s degree in Business, Communications, Marketing, or a related field.
• 8–10 years of experience in Business Strategy, Operations, Executive Communications with demonstrated strength in operations, project management, and execution.
• Experience managing complex tasks with conflicting timelines and operating in a fast‑paced, matrixed, enterprise technology environment.
• Strong level of judgment, maturity, and organizational agility; ability to influence without authority.
• Proven ability to manage ambiguity in an evolving environment, prioritize effectively, strong attention to detail and deliver with minimal supervision.
• Experience working with senior leaders and executive offices.
• Familiarity with Asia markets and regional dynamics.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Beverly Hotels Elements

Company Overview

https://www.beverlyhotels-elements.com

Beverly Hotels Elements: Your Perfect Stay Awaits

Discover the essence of comfort and hospitality at Beverly Hotels Elements, where your journey begins at 48 Horne Road. With 50 well-appointed rooms, we are dedicated to delivering the ultimate accommodation experience for our valued guests.

A Commitment to Excellence: 
At Beverly Hotels, we hold a steadfast commitment to excellence. Beverly Hotels Elements is no exception. Our goal is to offer a memorable stay that exceeds your expectations.

A Growing Family: 
As we embark on an exciting phase of expansion, our focus extends beyond providing exceptional stays. We are dedicated to nurturing a team of passionate and dedicated individuals to drive the growth of our company forward.

Opportunities Await: 
Join us on this exhilarating journey! We are actively seeking enthusiastic individuals who are passionate about the hospitality industry. Whether you're an experienced professional or just starting your career, there's a place for you in our Beverly Hotels family.

Our Investment in You: 
At Beverly Hotels, we recognize the value of our team members. We're committed to staff recruitment, retention, training, and development. Your growth is our growth, and we offer a clear path for career progression for every employee.

Join the Fun: 
We're not just a team; we're a family. If you're a fun-loving, customer-centric individual who's ready to embark on a rewarding adventure in the hospitality industry, we invite you to join us.

Beverly Hotels Elements is where your journey to a fulfilling and exciting career begins. Be a part of our expanding family and help us create memorable experiences for our guests.

Job Summary

We are seeking a highly motivated and hands-on Assistant Manager to support daily hotel operations and drive performance across Front Office, Housekeeping, and online distribution channels.

This role plays a key part in managing day-to-day operations, handling OTA platforms, supporting revenue performance, and ensuring high standards of guest satisfaction.

The ideal candidate is detail-oriented, operationally strong, and experienced in managing hotel systems, OTA platforms, and guest service in a fast-paced environment.

Job Responsibilities

Operations Management

• Oversee and support daily hotel operations, ensuring smooth functioning of Front Office and Housekeeping
• Coordinate room status, guest arrivals, and operational flow
• Ensure compliance with SOPs and service standards
• Handle operational issues and ensure quick resolution
• Act as the person-in-charge during assigned shifts

OTA & Distribution Management (Key Responsibility)

• Manage OTA platforms such as Booking.com, Agoda, Expedia, etc.
• Update room availability, rates, and promotions
• Ensure accurate booking management and inventory control
• Monitor OTA performance, bookings, and guest communications
• Support in improving hotel rankings and online reviews
• Handle overbookings, cancellations, and channel updates

Revenue & Performance Support

• Support revenue strategies to optimize occupancy and room rates
• Monitor daily bookings, occupancy, and room performance
• Assist in implementing pricing and promotion strategies
• Provide insights based on booking trends and demand patterns

Team Supervision & Coordination

• Supervise Supervisors and front-line staff when required
• Support staff training, guidance, and performance monitoring
• Ensure proper shift coverage and smooth coordination between teams
• Maintain team discipline and service standards

Guest Experience

• Handle guest enquiries, requests, and complaints professionally
• Ensure high levels of guest satisfaction and service recovery
• Support in maintaining positive hotel reviews and ratings

Reporting & Administration

• Prepare daily operational reports and handover reports
• Monitor OTA bookings, payments, and system updates
• Ensure accuracy in records, billing, and reporting
• Support management with operational data and feedback

Other Responsibilities

• Assist the Hotel Manager in daily operations and special projects
• Take on additional duties as assigned by management

Requirements

• Minimum 3–5 years of hotel operations experience
• Strong knowledge and experience in OTA platforms (Booking.com, Agoda, Expedia)
• Familiar with hotel PMS systems (e.g. Opera, Cloudbeds, eZee)
• Strong problem-solving and leadership skills
• Able to work independently and handle operations under pressure
• Good communication and customer service skills
• Able to work shifts, weekends, and public holidays

*Additional Information:

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

We look forward to having you as a part of our Beverly Hotels Elements family!

We are an AI-powered education company building a new education model for the Singapore market.

This is a hands-on founder-stage role for a commercially strong builder who can help drive student growth from zero while also helping shape the first commercial proof points for the Singapore market.

This is a full-time, on-site role in Singapore.

This is not a mature admissions role inside an established branded institution. It is also not a pure back-end operations role.

The education offering is still being refined, so this role is best suited to someone who is comfortable working with an early product, translating it into clear parent-facing value, and helping shape a commercially workable offer for Singapore parents.

Key Responsibilities

• Build early student enrolment traction for the Singapore market from zero

• Drive parent consultation, objection handling, conversion, signing, retention, and renewals

• Translate a new AI-enabled education proposition into clear parent-facing value

• Work closely with founders to localise the concept for Singapore and refine early go-to-market execution

• Understand and respond to Singapore parent decision logic, local competition, and offline centre dynamics

• Help shape the first-centre parent journey, follow-up rhythm, and admissions workflow

• Contribute practical thinking on SOPs, user journey flow, and early scale-up readiness

• Gather market feedback and surface practical commercial insights to help improve the offer

• Test and refine growth channels including outreach, partnerships, referrals, roadshows, and local activation efforts

• Support a high-accountability, founder-stage build environment where priorities may evolve quickly

Requirements

• Strong experience in education admissions, consultative sales, enrolment, business development, or related education-facing commercial work

• Clear evidence of building traction from zero, not just converting existing inbound leads

• Strong understanding of Singapore parent decision-making and education market realities

• Strong parent-facing communication and conversion ability

• Ability to turn a new or technical concept into simple value that parents can understand and buy into

• Strong spoken and written Chinese is required for day-to-day internal communication with stakeholders who work primarily in Chinese

• Strong spoken English is required for communication with parents in Singapore

• Comfortable working full-time on-site in a fast-moving early-stage business

• Practical judgment around workflow, process, user journey, and commercial improvement

• Hands-on, commercially driven, resilient, and comfortable with ambiguity

• Comfortable working in a product-led environment and giving grounded market feedback

Ideal Profile

• Strong in consultative selling, not just lead handling

• Comfortable in a founder-stage environment without relying on mature branding, stable SOPs, or heavy support functions

• Able to combine commercial ownership with practical execution on the ground

• Able to localise an early product concept for the Singapore market rather than just sell a ready-made offer

• More suited to candidates who can combine student-growth ownership with early go-to-market thinking

This role is best suited to candidates who can combine real commercial ownership with practical founder-stage execution.

It is less suitable for candidates whose results came mainly from strong existing brands, ready lead flow, or heavy central marketing support.

It is also less suitable for candidates who are either purely back-end operations profiles, purely product-led profiles with weak parent-conversion ability, or polished admissions profiles without real 0-to-1 traction-building experience.

EA Personnel Name: Ben Chang
EA Personnel Registration Number: R23111820
EA Licence Number: 22C1307

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Business Group Description:   

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life. 

Job Description:   

We are seeking an expert individual to lead the development, implementation, and monitoring of compliance controls throughout the datacenter lifecycle (build, design, operate). As a Sr. Controls & Compliance Manager, your job will be to assist in the development of innovative and effective compliance controls that mitigate 3rd party red-flags or risks, lead the implementation of those controls during each stage of the datacenter lifecycle, and monitor or audit those controls across CO+I operations, procurement, supply chain, and 3rd parties.  

The ideal candidate should understand the criticality of compliance to Microsoft's success and have experience designing and implementing various compliance controls across large and complex organizations. This individual should be organized, self-motivated, have a strong attention to detail, and robust communication skills to help build and execute initiatives that ensure compliance in a fast-paced and ambiguous organization.

Responsibilities

Key Responsibilities: 

• Develop, implement, and monitor processes and controls to mitigate compliance risks (e.g. bribery and corruption, financial, human rights, privacy, etc.) 
• Conduct periodic onsite assessments to ensure compliance with applicable controls, policies and regulations. 
• Drive the completion of compliance controls. 
• Gain stakeholder alignment through strong storytelling (influencing for impact). 
• Develop clear, high-quality, well-documented processes that exceed industry benchmarks. 
• Create, facilitate and deliver impactful trainings for 3rd parties on controls and compliance obligations. 
• Analyze 3rd party due diligence reports and provide evaluation with appropriate risk mitigations. 
• Act as a trusted advisor and compliance subject matter expert for the organization. 
• Assess for continuous improvement and ensure effectiveness of controls for proactive risk management. 
• Build strong relationships for effective collaboration with stakeholders across the company. 

In addition, this position requires: 

• Ability to work independently in a fast-paced, global environment.  
• Ability to embrace ambiguity and changing business requirements. 
• Ability to speak and present to leadership effectively.  
• Ability to influence operations and engineering teams with control design and implementation. 
• Ability to successfully collaborate, drive clarity, and ensure communication between stakeholders. 

Qualifications

Required Qualifications: 

• Bachelor’s degree in construction management or equivalent. 
• 6+ years of experience in compliance, public accounting, audit, risk or equivalent. 
• 3-5 years of experience in the construction industry (E/P/C). 
• Experience building or managing Anti-Corruption / Anti-Bribery compliance programs or controls. 
• Familiarity with the global anti-corruption laws (e.g. the US Foreign Corrupt Practices Act (FCPA), the UK Bribery Act (UKBA) etc.) 

Preferred: 

• Experience in the datacenter construction industry (E/P/C). 
• Experience working in a large multinational environment. 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

#COICareers 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Branch  Supervisor / Manager

We are looking for 1 Senior Spa supervisor or Manager to be responsible for our day-to-day operations.

Main Duties & Responsibilities:

• Establish good relationship with customers by delivering excellent customer service
• Provide professional skincare & wellness advice and consultation for customers, managing customers’ needs and ensure customer satisfaction
• Lead and provide guidance to therapists on the service and treatments to customers
• Achieve and exceed the monthly sales target set out for the branch
• Oversee and in charge of the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc
• In charge and run the outlet efficiently and effectively & maintain good team culture.
• Handle customers' complaints and feedback
• Motivate/building teamwork among colleagues & maintain good communication and good working environment
• To perform and guide staff in making cold-calls to customers
• Ensure all treatment rooms & consultation rooms are in good & conductive condition
• Lead and oversea Roadshow and exhibition occurenaly 
• Any other ad-hoc duties

Attractive package will be offered (including basic salary, commission and incentives)

Requirements:

• Min. 3 years' experience in the beauty wellness industry with proven track record in sales target and team management
• Independent, Self-motivated, optimistic and possess initiative
• Achieve sales targets with customers
• Highly motivated, sales driven and service oriented
• Good interpersonal skills and communication qualities
• Team player with ability to cooperate with all colleagues and have strong leadership capabilities
• Willing to work retail hours (shift work, weekends and public holidays)
• Passionate about the beauty and service industry

• Possess a recognised professional beauty certification is preferable
• Well-groomed with positive attitude

Demonstrate professional and high-quality service standard to customer

Able to establish and maintain long term customer relationship

Be able to prioritise the customers and company needsstomers’ requests and complaints with grace

• Holding relevant Locally recognized Certificatoins in Massage & Beauty Industry
• Additional certification in Beauty Therapy or Cosmetology is a plus

Job Responsibilities

· Manage and oversee the entire restaurant operation

· Deliver superior guest services

· Ensuring guest satisfaction and revenue growth for restaurant

· Respond efficiently to customer questions and complaints

· Organize and supervise shifts and arrange the part timer worker

· Manage and lead staff

· Control costs and minimize waste

· Nurture a positive working environment

Job Requirement are:

· You are required to work on compulsory split shifts

· You are required to work 6 days per week.

· Flexible weekly off according to business needs

· Willing to work long hours as per the business requirement

· You are required to work compulsory on weekends and public holidays.

· Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions.

· You are required to open the restaurant and close the restaurant

· Daily Breakfast set up, as we are located inside the hotel

· Good command over written and spoken English

· Responding to guest review on social media and other digital platforms

· Strictly following all the local requirements of SFA

1. Staff Management: Hiring, training, and supervising staff members, including servers, cooks, and support staff.
2. Operations Management: Overseeing inventory, ordering supplies, and ensuring compliance with health and safety regulations.
3. Customer Service: Ensuring guests have a positive experience by maintaining high standards of service and addressing customer concerns promptly.
4. Financial Management: Monitoring financial performance, such as revenue and expenses, and implementing cost-control measures.
5. Marketing and Promotion: Developing and implementing marketing strategies to attract customers and increase sales.
6. Administrative Tasks: Handling scheduling, payroll, and other administrative duties as required.

Requirements:

Required to work on split shifts

6 days’ work week

Flexible weekly off

Willing to work extra hours as per the business requirement

Compulsory work on weekends and public holidays

Proven experience as a restaurant manager or similar role, ideally in a high-volume establishment.

Excellent leadership and organizational skills.

Strong understanding of restaurant operations and industry trends.

Ability to work under pressure and resolve conflicts efficiently.

Knowledge of POS systems and restaurant management software.

Understanding of food safety and hygiene regulations.

Bachelor’s degree in hospitality management

This position is responsible for the planning, setting of the direction of the crew, and resource distribution of the restaurant to achieve an efficient, well-prepared, and profitable food and beverages restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavorful and popular with customers.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• To hit all financial targets

• To lead the team on each shift and ensure the company service standards are upheld

• Assisting the Operations Manager to work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel

• Investigate and resolve complaints concerning food quality and service

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Prepare checks that itemize and total meal costs using the Point of Sales system

• Ensure sufficient stocks supply in the restaurant for smooth operation

• Supervise the operations of at least two restaurants and above

• Perform other duties as assigned by management

REQUIREMENTS

• Min GCE ‘N’ level or equivalent to at least 4 years of relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Overall responsible for the administration and operations of the several restaurants' outlets under one restaurant brand.

· Work with chefs and other personnel to plan menus that are flavorful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· He/she is to implement all standardized procedures, rules and regulations systematically in order to be in line with company standards and policies

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemise and total meal costs using the Point of Sales system.

· Perform other duties as assigned by management.

REQUIREMENTS

· Minimum Diploma or equivalent with at least 4 – 6 years of related experience

· Strong communication, interpersonal and management skills

· Energetic, positive-minded individual

· Able to work independently and in a team

Lead end-to-end project management for lighting and infrastructure works, including planning, execution, monitoring, and completion.

Oversee installation and maintenance of public lighting systems, street lighting networks, and related electrical infrastructure.

Manage project timelines, budgets, resources, and subcontractors to ensure delivery within scope and contractual requirements.

Coordinate with government authorities, consultants, engineers, and clients to ensure compliance with regulatory and technical standards.

Review technical drawings, specifications, and engineering plans to ensure accuracy and feasibility.

Drive project scheduling, risk management, and issue resolution across all phases of the project lifecycle.

Ensure strict adherence to workplace safety, environmental regulations, and quality assurance standards.

Lead site teams, supervisors, and engineers to ensure operational efficiency and accountability.

Prepare progress reports, project documentation, and presentations for senior management and stakeholders.

Support implementation of smart lighting technologies, automation systems, or infrastructure upgrades where applicable.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES
· Assisting the Restaurant Manager to ensure the smooth operation of the restaurant.

· Assisting the Operations Manager to work with chefs and other personnel to plan menus that are flavourful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high-quality preparation and service.

· To hit all financial targets

· To lead the team on each shift and ensure the company service standards are upheld.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemize and total meal costs using the Point of Sales system.

· Assist in operations to ensure the smooth operation of the restaurant.

· Perform other duties as assigned by management.

REQUIREMENTS
· Min GCE ‘N’ level or equivalent with at least 2 years of relevant experience

· Strong communication, interpersonal, and management skills

· Passionate about providing excellent management and interpersonal skills

· Able to work independently and in a team

· Able to communicate in English and 1 other language

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Overall responsible for the administration and operations of several restaurants' outlets under one restaurant brand.

· Work with chefs and other personnel to plan menus that are flavorful and popular with customers.

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

· Direct hiring, training, and scheduling of food service personnel.

· He/she is to implement all standardized procedures, rules and regulations systematically in order to be in line with company standards and policies

· Ensure proper working condition of all outlet equipment and prepare equipment defect list

· Safe keep company properties

· Ensure proper daily sales deposit

· Ensure outlet cleanliness upkeep according to NEA requirement

· Investigate and resolve complaints concerning food quality and service.

· Prepare checks that itemise and total meal costs using the Point of Sales system.

· Perform other duties as assigned by management.

REQUIREMENTS

· Minimum Diploma or equivalent with at least 4 – 6 years of related experience

· Strong communication, interpersonal and management skills

· Energetic, positive-minded individual

· Able to work independently and in a team

Company Overview

Founded in 2009, Bitsmedia develops purpose-driven technology that supports Muslims around the world in practising their faith with ease and intention. The company is best known for Muslim Pro, the leading Muslim lifestyle app with over 170 million downloads globally, offering essential tools and content that guide users in their daily spiritual lives.

Within Muslim Pro, Bitsmedia launched Qalbox in 2022, a dedicated video platform that provides educational and spiritually enriching content — from Quranic recitations and tafsir to hadith studies, Arabic lessons and expert-led discussions — making Islamic knowledge more accessible to a global audience. Qalbox also explores faith in modern life, spiritual well-being and personal growth, offering guidance rooted in Islamic teachings to help users connect their faith to everyday experiences.

In 2025, Bitsmedia became a certified B Corporation, reflecting its commitment to building products that serve the global Muslim community responsibly and sustainably. Headquartered in Singapore, with offices in Kuala Lumpur and Jakarta, Bitsmedia continues to grow its ecosystem of digital services for Muslims worldwide.

At Bitsmedia, we value diversity and inclusivity, striving to create a workplace where all voices are heard and unique perspectives are celebrated. We invite applications from all qualified individuals and are dedicated to fostering an environment where everyone can contribute and thrive.

Join us and be a part of a dynamic team where creativity meets technology, and each member plays a pivotal role in shaping the future of digital media.

Role Summary:

We are seeking a highly driven and strategic Content & Campaigns Lead to lead the planning, moderation, and execution of impactful content and charity campaigns across our platforms. This role is pivotal in shaping our content ecosystem—from moderation to acquisition—and aligning it with user engagement, brand values, and broader organizational goals.

This is not just a content role; it’s a cross-functional leadership opportunity to drive purpose-driven campaigns, enhance user experience, and support revenue growth through strategic content planning, meaningful partnerships, and insight-driven execution.

Responsibilities:

1. Content Governance & Moderation

• Lead the development and oversight of moderation policies, ensuring a safe, respectful, and value-aligned user experience across all platforms.
• Manage and mentor the content moderation team, ensuring consistency, accuracy, and responsiveness in moderation practices.
• Identify and analyze content trends, risks, and user feedback to continuously improve moderation workflows and digital community standards.
• Collaborate with Marketing, Legal, Tech & Product, and Customer Support teams to ensure moderation aligns with compliance and user experience objectives.

2. Strategic Content Planning

• Design and manage a long-term content strategy and calendar that connects educational goals with culturally and spiritually relevant themes.
• Partner with teams across Content, Product, Marketing and Design to deliver content experiences that are both impactful and user-centric.
• Leverage performance data and user insights to continuously refine content for maximum relevance, engagement, and learning outcomes.

3. Content Acquisition & Partnerships

• Build and maintain strategic relationships with external content providers, educators, and scholars to source authentic Islamic content.
• Curate high-quality materials, such as tafsir books, duʿā compilations, and age-appropriate curriculum, ensuring theological integrity and accessibility.
• Identify content gaps and acquisition opportunities to support product growth and audience expansion.

4. Campaign Strategy & Execution (Charity Initiatives)

• Own the end-to-end strategy for seasonal and evergreen charity campaigns (e.g. Qurban, Ramadan, Winter Aid, Palestine Relief).
• Develop annual roadmaps, launch strategies, and thematic narratives that resonate with audience motivations and humanitarian needs.
• Align all campaign initiatives with organizational goals, donor expectations, and real-time global developments.

5. Cross-Functional Marketing Collaboration

• Work closely with Marketing and Creative teams to develop compelling storytelling, messaging, and visual assets for each campaign.
• Ensure campaign narratives are consistent, emotionally resonant, and designed to maximize engagement, conversions, and impact.
• Track campaign timelines, performance metrics, and audience feedback to inform iterative improvements.

6. Revenue Tracking & Strategic Reporting

• Collaborate with the Head of Department to set charity revenue and impact goals for each campaign.
• Lead performance reviews using KPIs such as donor engagement, conversion rates, and fundraising outcomes.
• Prepare insights-driven reports for internal stakeholders and external partners, recommending strategies for future growth.

7. Vendor & Fulfillment Oversight

• Coordinate with logistics partners and local vendors to ensure timely and transparent distribution of aid.
• Implement rigorous documentation, reporting, and verification protocols to uphold accountability and donor trust.
• Work to optimize operational efficiency, balancing cost, quality, and impact.

8. Organizational Alignment & Strategic Collaboration

• Partner with Product, Finance, Operations, and Legal teams to ensure campaigns and content initiatives are well-resourced, compliant, and strategically aligned.
• Champion the organization’s values of transparency, integrity, and compassion in all content and campaign initiatives.

Requirements:

• 5–8 years of experience in content management, digital strategy, or campaign planning, preferably in an impact-driven or educational environment.
• Strong understanding of Islamic content, education, and exposed to charity landscapes.
• Proven ability to lead cross-functional initiatives and deliver measurable impact.
• Excellent strategic thinking, project management, and stakeholder communication skills.
• Data-driven mindset with the ability to analyze performance and translate insights into action.

If you’re interested, we would be happy to hear from you—please send your resume to

nasuha@bitsmedia.com. We regret that only shortlisted candidate will be notified.

Job Title: Kitchen Crew / Kitchen Training Manager
Company: Tai Er (酸菜鱼)
Salary Range: $3250 - $3360
Working Hours: 6 Days Work Week

Job Overview

We are looking for passionate and dedicated individuals to join our kitchen team as Kitchen Crew or Kitchen Training Manager. You will play a key role in ensuring food quality, kitchen efficiency, and adherence to operational standards. For the Training Manager role, you will also be responsible for developing and coaching team members to uphold Tai Er’s culinary excellence.

Key Responsibilities

Kitchen Crew:

• Prepare and cook menu items according to company recipes and standards
• Ensure food quality, consistency, and presentation meet brand expectations
• Maintain cleanliness and hygiene standards in the kitchen
• Assist with food preparation, stock management, and inventory control
• Follow food safety and sanitation guidelines at all times
• Support team members to ensure smooth daily operations

Kitchen Training Manager:

• Oversee kitchen operations and ensure compliance with SOPs
• Train, mentor, and develop kitchen staff to maintain high performance
• Conduct onboarding and continuous training programs
• Monitor food quality, consistency, and kitchen efficiency
• Work closely with management to improve operational processes
• Ensure strict adherence to food safety and hygiene regulations

Requirements

• Relevant experience in F&B or kitchen operations preferred
• For Training Manager: prior supervisory or training experience required
• Strong teamwork and communication skills
• Ability to work in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays
• Positive attitude and eagerness to learn

What We Offer

• Competitive salary
• Career progression opportunities
• Comprehensive training and development programs
• Staff meals and medical benefits
• Fun, Dynamic and supportive work environment