Total 902 quality control manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

1. Operations Management

Oversee daily front-of-house and back-of-house operations

Ensure smooth service flow and customer satisfaction

Maintain cleanliness, hygiene, and safety standards

Ensure compliance with local health and food safety regulations

2. Staff Management

Recruit, train, and supervise restaurant staff

Prepare duty rosters and manage manpower planning

Monitor staff performance and conduct performance reviews

Handle staff disciplinary matters when necessary

3. Customer Service

Ensure excellent customer service at all times

Address customer complaints promptly and professionally

Build positive relationships with regular customers

4. Financial Management

Monitor sales performance and control operating costs

Manage inventory, ordering, and stock control

Review daily sales reports and cash reconciliation

Work towards achieving revenue and profitability targets

5. Compliance & Safety

Ensure compliance with food safety regulations

Maintain proper documentation and reporting

Ensure workplace safety and adherence to company policies

Requirements:

Diploma or Degree in Hospitality Management or related field (preferred)

Minimum 5 years of experience in restaurant operations

Strong leadership and communication skills

Good problem-solving and decision-making ability

Ability to work under pressure and during peak hours

Basic knowledge of budgeting and cost control

• Hire and train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel
• Team-oriented and hospitality and service-oriented personality
• Will more focus on your personality and mindsets rather experience.

We are seeking a highly motivated Restaurant Manager to join our team. The ideal candidate will have strong leadership skills, a customer-first mindset, and a passion for delivering top-tier service in a fast-paced hospitality environment.

Responsibilities:

• Supervise daily restaurant operations
• Provide excellent customer service and resolve complaints
• Train, schedule, and support restaurant staff
• Monitor food quality and service delivery
• Manage inventory and supplier relationships
• Ensure compliance with health and safety standards
• Track expenses, monitor budgets, and reduce costs
• Use restaurant management software for reporting and analytics
• Lead by example and promote a positive work environment
• Handle administrative tasks such as rosters, payroll, and ordering

Qualifications:

• Relevant qualification in hospitality management or equivalent experience
• Proven track record as an experienced restaurant manager
• Exceptional leadership and communication skills
• Strong organisational and management skills
• Competency with POS systems and back-end restaurant management software
• Understanding of workplace health and safety and food hygiene
• Ability to handle high-pressure situations and solve problems quickly
• Passion for delivering excellent customer servicex

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Operation Assistant Manager / Manager
• Working Location: West – West Coast (Nearest MRT: Clementi)
• Working Hours: 5.5 days, 11.30 am-10pm – 48 hours
• Salary Package: Gross Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Train and supervise restaurant staff to ensure exceptional service standards are consistently met.
• Maintain a clean, safe, and well-kept store environment at all times.
• Create and uphold a pleasant and welcoming atmosphere for all diners.
• Oversee food presentation and supermarket product displays to ensure compliance with food safety and health regulations.
• Interact with dining customers to gather feedback on food quality and service experience.
• Review customer feedback and implement improvements to enhance overall service quality.
• Handle customer complaints promptly and professionally, ensuring satisfactory resolutions.
• Report any incidents, accidents, complaints, or significant customer feedback to the appropriate superior.
• Perform cashier duties as required.
• Place purchase orders with suppliers to maintain adequate inventory.
• Prepare and manage the duty roster for the service team.
• Support daily operations to ensure smooth and efficient service flow.
• Monitor supermarket inventory levels, ensuring all essential products and restaurant supplies are adequately stocked.
• Ensure supermarket shelves are well-stocked, product displays are neat and attractive, correctly priced, and safely arranged.

APPLY NOW!!!

• Min.2 year of working experience in the F&B industry
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79464 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Operation Assistant Manager / Manager
• Working Location: West – West Coast (Nearest MRT: Clementi)
• Working Hours: 5.5 days, 11.30 am-10pm – 48 hours
• Salary Package: Gross Up to SGD 4500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Train and supervise restaurant staff to ensure exceptional service standards are consistently met.
• Maintain a clean, safe, and well-kept store environment at all times.
• Create and uphold a pleasant and welcoming atmosphere for all diners.
• Oversee food presentation and supermarket product displays to ensure compliance with food safety and health regulations.
• Interact with dining customers to gather feedback on food quality and service experience.
• Review customer feedback and implement improvements to enhance overall service quality.
• Handle customer complaints promptly and professionally, ensuring satisfactory resolutions.
• Report any incidents, accidents, complaints, or significant customer feedback to the appropriate superior.
• Perform cashier duties as required.
• Place purchase orders with suppliers to maintain adequate inventory.
• Prepare and manage the duty roster for the service team.
• Support daily operations to ensure smooth and efficient service flow.
• Monitor supermarket inventory levels, ensuring all essential products and restaurant supplies are adequately stocked.
• Ensure supermarket shelves are well-stocked, product displays are neat and attractive, correctly priced, and safely arranged.

APPLY NOW!!!

• Min.2 year of working experience in the F&B industry
• Have good personal hygiene practices
• Must have food hygiene certificate
• Maintain quality, excellent service & cleanliness at all times
• Comfortable to work during weekend and public holiday

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79464 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job scope

• Proactively engage with guests, showing genuine interest in their preferences to deliver memorable dining experiences.
• Manage and supervise daily restaurant operations to ensure seamless and efficient service.
• Uphold excellent standards of cleanliness, food quality, and ambiance, demonstrating strong attention to detail.
• Track inventory levels and liaise with suppliers to ensure timely stock replenishment.
• Lead recruitment, training, and motivation of team members to build a positive, high-performing, and collaborative work culture.
• Collaborate with the kitchen team to streamline workflow, manage inventory, and maintain consistent food quality.
• Take responsibility for the outlet’s P&L, monitoring revenue, expenses, and profitability to meet financial goals.

Requirement

• Minimally 2-3 years experience in F&B industry
• Able to work until midnight
• Worked as a Restaurant Manager
• Skilled in overseeing outlet P&L, ensuring strong financial performance and profitability

To submit your application, please apply online apply@rn-care.com or call +65 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Responsible for the specific industry business develop and sales in local market.
• Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.
• Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.
• Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities
• Responsible for customer relationship development and management.
• Collaborate with various practices and functions to ensure local alignment with region / global strategies.
• To collaborate and communicate directly with Chinese speaking officers, stakeholders, counterparts, and customers in China HQ team

Requirements:

• Candidate must possess at least Bachelor Degree in any field.
• Minimum 3 years of sales or account manager experience.
• An expert in client / partner management with cross disciplinary experience in business strategy and account management
• Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.
• Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management
• Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.
• Successful track record of achieving significant growth in revenues within a major client account.
• Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.
• An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.
• Proficiency in Mandarin is essential to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

PERSOL Singapore Pte Ltd

•RCB No. 200007268E • EA License No. 01C4394

•Registration ID: Heah Sian Wei R23117518

Job Responsibilities

• Assist Head of Branding and Strategic Marketing on Special Projects across CDL’s domestic and international portfolio.
• Work with vendors to execute digital and social media campaigns to promote residential sales and leasing of CDL Assets.
• Supervise and conclude digital pitches to select vendors
• Support on-ground promotion during property launches
• Source and co-ordinate with partners for sales and events
• Manage non digital campaigns
• Assist in master media contract process
• Assist in adhoc market and customer research

Job Requirements

• Degree in Communications, Marketing, Business or Public Relations
• Diploma holder with track record may also apply
• At least 6 years of experience in project management or account management in an advertising, digital, media agency or in the marcom department of a real estate company
• Must be abreast of and able to recommend, justify, execute and track the performance of the latest digital platforms
• Able to draft marcom briefs, evaluate agency proposals and costs for non digital campaigns
• Have an understanding of media master contracts
• Working knowledge of market and customer research

Requirements

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

As an Catering & Event Sales Manager, you’ll sell activities and events (seminars, weddings, social dinners etc..) in line with annual sales and marketing plan, achieve/exceed budget and sales strategy and monitor results to ensure they are achieved.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Maintain regular contact with IHG hotels in Singapore and regional reservation office
• Assist superior in managing all employee related matters such as recruiting, counselling and coaching
• Build rapport and strong relations with colleagues

• Entertain clients and provide proper customer service
• Develop and maintain strong relationships with key clients, business generators, meeting and convention planners, corporate accounts and other producers closely allied to our hotel
• Plan and conduct familiarization tours and site inspections

• Assist superior in the preparation and management of department’s budget including monitoring of departmental costs and inputting into annual budget and sales and marketing plan
• Convert leads to business to achieve budget for Catering Sales

What do we need from you?

Ideally you have at least 2 years of experience managing Catering & Event Sales. You have at least a Diploma qualification and is a self driven individual who has strong knowledge of the local business.

We’ll reward all your hard work with a great salary and benefits – including laundry benefits, great room discount and superb training.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Junior Restaurant Operations Manager

Key Responsibilities

1. Daily Operations

• Oversee day-to-day restaurant operations to ensure efficiency and service excellence.

• Monitor cleanliness, hygiene, and safety standards in accordance with SFA/NEA guidelines.

• Ensure all equipment, dining areas, and back-of-house areas are maintained properly.

• Support opening and closing procedures.

2. Staff Supervision & Training

• Assist in supervising service crew, kitchen staff, and part-timers.

• Conduct on-the-job training for service standards, SOPs, and safety protocols.

• Assist with staff scheduling, attendance tracking, and ensuring adequate manpower coverage.

• Motivate team members to maintain high service standards and positive work culture.

3. Customer Service

• Handle guest inquiries, feedback, and service recovery promptly.

• Monitor customer satisfaction levels and ensure consistent service quality.

• Foster strong rapport with regular customers.

4. Inventory & Cost Control

• Assist with stock ordering, receiving, and inventory checks for food, supplies, and consumables.

• Ensure proper portioning, waste control, and adherence to SOPs.

• Support the manager in monitoring food costs and reducing wastage.

5. Compliance & Safety

• Ensure compliance with food safety, hygiene, and workplace safety regulations.

• Conduct regular checks to ensure proper food handling, storage, and cleanliness.

6. Administrative Duties

• Assist with documentation, reports, sales summaries, and incident logs.

• Support implementation of new initiatives, promotions, and menu updates.

• Coordinate with vendors, maintenance contractors, and suppliers when necessary.

7. Leadership & Team Support

• Lead by example with professionalism and good work ethics.

• Step into the Operations Manager role in their absence when required.

• Support the team during busy periods, including taking orders and serving when needed.

We are seeking a hands-on and mission-driven Manager,Digital & Information Technology to lead and manage FFTH’sIT and digital ecosystem.

This role is responsible for ensuring reliable, secure, and efficient technology infrastructure and systems that support operations, fundraising, and outreach.The successful candidate will drive digital transformation initiatives, enhance system capabilities, and support data-driven decision-making across the organization.

Key Responsibilities

1.IT Infrastructure & Systems

• Oversee and maintain IT infrastructure, including networks, servers, hardware, peripherals, and cloud services.
• Ensure high system availability, performance, and scalability across all platforms.
• Manage IT inventory, procurement, and lifecycle of equipment.
• Administer and support physical access control systems across office, warehouse, and Community Shop locations.
• Manage telco services, including broadband, SIP phone systems, and mobile lines.
• Serve as System Administrator for organizational systems and platforms.
• Manage IT vendors, service providers, and support contracts.

2.Applications & Digital Platforms

• Administer, optimize, and maintain key systems (e.g. CRM, donation platforms, internal systems)
• Oversee and manage the organization’s website (e.g. Web flow), ensuring functionality, updates, and user experience.
• Support and implement digital initiatives to improve operational efficiency and stakeholder engagement.
• Maintain and enhance existing digital systems, working closely with external vendors.
• Evaluate and implement new technologies, including AI tools, to support organizational growth.

3.Payments & Fundraising Technology

• Manage and ensure reliability of donation platforms and payment gateways.
• Oversee end-to-end e-commerce and digital payment flows.
• Partner with fundraising and finance teams to enhance digital giving capabilities.

4.Data, Analytics & Governance

• Supervise and support the Data Analyst in delivering insights, dashboards, and reports.
• Ensure proper data management, governance, integrity, and system integration.
• Support data-driven decision-making across departments.

5.Cybersecurity, Compliance & Risk

• Implement and maintain IT security policies, controls, and best practices.
• Act as the organization’s Data Protection Officer (DPO), ensuring compliance with PDPA.
• Monitor, detect, and respond to cybersecurity risks and incidents.
• Promote digital security awareness and training across staff.

6.Digital Projects & Transformation

• Lead and manage digital and IT-related projects in collaboration with internal stakeholders and external vendors.
• Identify and apply for relevant government grants to support technology initiatives.
• Provide strategic input and execution support for digital transformation efforts.

7.Facilities & Operations Support

• Oversee facilities-related systems and infrastructure in collaboration with operations.
• Support renovation, upgrading, and fit-out projects involving IT and systems setup.
• Ensure office and warehouse environments are equipped with functional technology and infrastructure.
• Serve as Fire Safety Officer (FSO), ensuring compliance with fire safety regulations and emergency preparedness.

8.Community Shop Operations Support

• Support the setup of IT systems, connectivity, and access control for Community Shop locations.
• Assist in the application and setup process for new Community Shop spaces (e.g. MSF applications).

9.Leadership & Stakeholder Management

• Manage, mentor, and develop one direct report.
• Partner with internal stakeholders to understand business needs and deliver effective IT solutions.
• Balance strategic planning with hands-on operational execution.

Required Qualifications

• Bachelor’sdegree in information technology, Computer Science, or related field.
• 5–8years of relevant IT experience, preferably in a managerial or lead role.
• Proven experience managing IT infrastructure, systems, and vendors.
• Familiarity with CRM systems (e.g. Salesforce), ERP systems (e.g. Odoo), and web platforms(e.g. Web flow).
• Understandingof cybersecurity principles and data protection practices (PDPA).
• Experiencewith digital payment systems and platforms is an advantage.
• Strongproblem-solving, project management, and analytical skills.

We are seeking for a passionate and driven F&BManager who is responsible for overseeing and managing all aspects of food andbeverage operations, including budget management, team leadership, customerservice, menu design, and compliance with health and safety regulations.

Responsibilities

·       Manage all F&B and day-to-day operations

·       Design exceptional menus, purchase goods and continuously make necessaryimprovements

·       Identify customers’ needs and respond proactively to all of theirconcerns

·       Lead F&B team by attracting, recruiting, training and appraisingtalented personnel

·       Provide a two-way communication and nurture an ownership environmentwith emphasis in motivation and teamwork

·       Organize, direct and evaluate food and beverage service

·       Shift scheduling

·      Negotiate supplier arrangements for food andbeverage products

Qualifications

·       Proven food and beverage management experience

·       Mastery in delegating multiple tasks

·       Communication and leadership skills

·       Up to date with food and beverages trends and best practices

·       Ability to manage personnel and meet financial targets

·       Guest-oriented and service-minded 

Assistant Manager (Research & Statistics) – 6-Month Contract