Total 866 it manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

• To be worked at Roasted Delight stall located at Coffeeshop.
• Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients
• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards
• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment
• Buying, weighing and storing ingredients and food supplies
• Operating a variety of kitchen appliances and instruments including cutters, knives and mixers.
• Working hour : 9am-9pm
• At least 2-3 years experience

Summary:

Reporting to EAM of F&B – Business Development Manager for Food and Beverage is responsible for driving revenue growth, building strong relationships with key clients, and developing strategic sales plans to promote F&B outlets and meet revenue targets. You'll work closely with internal F&B teams to deliver exceptional customer experience, leveraging customer insights and market trends to optimize business performance and exceed client expectations, ultimately driving business growth through effective marketing and sales strategies, integrating online bookings with TableCheck, Simphony, and POS systems, targeting a 15% YoY revenue growth.

Job Description

• Develop and execute sales strategies to meet revenue targets

• Build and maintain relationships with corporate clients, event planners, and other key stakeholders

• Manage customer relationships, ensuring excellent customer satisfaction through effective table management and Symphony systems utilization

• Analyze customer data to identify opportunities for upselling, cross-selling, and improving customer experience

• Collaborate with marketing team to develop promotional campaigns and integrate online business channels (e.g. social media, online ordering, delivery platforms)

• Lead and train F&B team to achieve sales targets and provide excellent customer service

• Monitor and report on sales performance, identifying areas for improvement

• Drive partnerships for festive and seasonal business optimization (e.g., Mooncake, NYE, CNY, Dumpling festivals)

Role Summary

The Client Delivery Manager (CDM) isresponsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Role Summary

The Client Delivery Manager (CDM) is responsible for end-to-end service delivery governance across globalinfrastructure, cloud, network, unified communications, and cybersecurityenvironments. The role ensures contractual SLA/KPI achievement, operationalexcellence, financial governance, stakeholder satisfaction, and continuous serviceimprovement.

The CDM acts as the primary interface betweenclient stakeholders, executive leadership, managed service partners, andcross-functional technical teams, ensuring seamless service operations alignedto business objectives.

Key Responsibilities

1. End-to-End ServiceDelivery Ownership

Own overall service delivery for enterpriseinfrastructure covering:

·        Cloudplatforms (Azure, AWS)

·        Network(LAN/WAN, SD-WAN, firewalls, routing, switching)

·        Security(SASE, FWaaS, ZPA, ZIA, PAM, SIEM)

·        UnifiedCommunications (Cisco, Avaya, Microsoft Teams)

·        Ensurealignment with contractual commitments, SLAs, OLAs, KPIs, and regulatorystandards.

·        Driveservice reliability, performance optimization, and operational resilience.

2. Client &Executive Stakeholder Management

Serve as primary escalation point for majorincidents and delivery risks.

Conduct:

·        MonthlyService Reviews (MSR)

·        QuarterlyBusiness Reviews (QBR)

·        Translatetechnical metrics into executive-level business insights.

·        Buildtrusted relationships with C-level stakeholders and business leaders.

·        Managecustomer satisfaction and long-term strategic partnerships.

3. Governance, Risk& Compliance

Lead service governance framework acrossglobal multi-region operations.

Own Major Incident Management and chair RCA(Root Cause Analysis) reviews.

Drive proactive risk mitigation and servicecontinuity strategies.

Ensure adherence to cybersecurity frameworkssuch as:

·        NIST

·        ISO27001

·        SOC2

·        PCI-DSS

·        MITREATT&CK

·        Ensurecompliance with audit, security, and regulatory requirements.

4. Financial & Commercial Management

Manage service financials including:

·        Budgeting& forecasting

·        OPEX/CAPEXgovernance

·        Vendorcost optimization

·        Resourcecapacity planning

·        Collaboratewith procurement for contract optimization and commercial improvements.

·        Trackfinancial utilization and profitability of managed services.

5.Vendor & Managed Services Governance

Govern third-party vendors and global serviceproviders.

Implement vendor scorecards and performancebenchmarking.

Conduct contractual compliance reviews.

Ensure accountability and continuous serviceimprovement from partners.

6. OperationalExcellence & Continuous Improvement

Lead Continuous Service Improvement (CSI)initiatives.

Drive automation, monitoring enhancements, andservice health dashboards.

Improve SLA performance and reduce incidentrecurrence.

Optimize operational runbooks and SOPstandardization.

7. Team Leadership& Delivery Management

Lead cross-functional global delivery teamsacross APAC/EMEA/Global regions.

Oversee 24×7 operational support models.

Mentor delivery leads and technical engineers.

Foster high-performance culture andaccountability across teams.

RequiredQualifications

12–15+ years of experience in ITInfrastructure, Network, Cloud, and Security delivery.

5+ years in Service Delivery / Client Delivery/ Infrastructure Leadership roles.

PreferredCertifications

·        CISSP

·        CCIE/ CCNP Enterprise

·        ITILFoundation (or higher)

·        Azure(AZ-700 or equivalent)

·        VMware/ Checkpoint / CEH (advantageous)

Technical Expertise

·        Cloud,Microsoft Azure,AWS

·        Network& Security

·        Cisco(FMC, Prime, UCC)

·        PaloAlto, Checkpoint

·        SASE,FWaaS, ZPA, ZIA

·        CyberArk(PAM)

·        SIEMtools (QRadar)

·        Vulnerabilitytools (Nessus, Qualys, CrowdStrike)

·        Monitoring& Management

·        SolarWinds

·        LogicMonitor

·        ManageEngine

·        WhatsUpGold

·        FortiManager/ Panorama

·        UnifiedCommunications

·        CiscoCollaboration

·        Avaya

·        IPCTurret Technologies

Key Competencies

·        Executivecommunication & stakeholder influence

·        Crisis& escalation management

·        Strategicthinking & delivery governance

·        Financialacumen & cost optimization

·        Riskmanagement & service continuity planning

·        Cross-functionalteam leadership

·        Customer-centricmindset

Job Summary

Lead the management and growth of e-commerce platforms by planning and executing targeted sales and marketing strategies. Drive customer engagement and sales conversion through data-driven insights and effective marketplace campaigns.

Responsibilities

• Manage and update website(s) by uploading products and coordinating website development to ensure accurate and appealing online presence
• Develop and implement sales and marketing strategies tailored for online marketplaces and e-commerce platforms such as Lazada, Shopee, and Shopify to achieve sales targets
• Plan and execute marketing campaigns on individual marketplaces to increase store exposure and drive sales growth
• Conduct market research on trends, audience behavior, competitors, and consumer journeys to inform marketing strategies and improve engagement and conversion rates
• Analyze customer insights and create detailed briefs to support new product development aligned with market needs
• Upload and maintain content on various online marketplaces, including product images, store banners, and descriptions, ensuring consistency and quality
• Participate actively in e-marketplace campaigns and promotions to maximize store visibility and sales performance
• Manage e-commerce site inquiries and customer comments promptly and professionally to enhance customer experience
• Review Google Analytics data to identify opportunities for improving conversion rates and optimize e-commerce performance using data-driven techniques
• Perform additional duties as assigned by management to support business objectives

Preferred competencies and qualifications

• Diploma in Business, Marketing, or related fields
• Minimum 2 years’ experience in developing and implementing digital marketing strategies
• Knowledge of various digital marketing channels to effectively reach target audiences
• Familiarity with web design, web development, and HTML to support website management (considered a bonus)
• Strong communication and interpersonal skills to collaborate across teams and engage customers
• Project management skills to coordinate marketing initiatives and meet deadlines
• Proficiency in verbal and written English to ensure clear communication
• Ability to work effectively under pressure and meet tight timelines

Location: Singapore
Employment Type: Full-time

About Us
Swaad is a casual dining vegetarian restaurant known for fresh, Saatvik (NoOnion/Garlic) and healthy cuisine. We are looking for an experienced andpassionate Restaurant Manager to lead our team and ensure excellent guestexperiences.

Key Responsibilities

• Oversee day-to-day restaurant operations (dining area, kitchen coordination, takeaway/delivery).
• Lead, train, schedule, and supervise front-of-house staff.
• Ensure outstanding customer service and handle guest feedback/complaints professionally.
• Maintain high standards of hygiene, food safety, and cleanliness in line with regulatory requirements.
• Monitor inventory, place orders, and control food and beverage costs.
• Coordinate with the kitchen team to maintain quality, portion control, and timely service.
• Manage cash handling, daily sales reports, and basic P&L monitoring.
• Implement marketing/brand initiatives (special promotions, events, social media support).
• Ensure compliance with all company policies and local laws.

Requirements

• Proven experience as a Restaurant Manager / Assistant Manager (experience in vegetarian or health-focused concepts preferred).
• Strong leadership, people management, and communication skills.
• Customer-focused mindset with a passion for hospitality and vegetarian cuisine.
• Good understanding of restaurant operations, inventory control, and basic financials.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of food safety and hygiene standards; relevant certifications are an advantage.
• Basic computer skills (POS systems, MS Office, etc.).

What We Offer

• Competitive salary and performance-based incentives.
• Staff meals and discounts.
• Opportunities for training and career growth.
• Positive, respectful work environment.

How to Apply
Please send your CV and a brief cover letter to swaad.foodart@gmail.com withthe subject line: “Application – Restaurant Manager”.
Application Deadline: 4 May 2026

Swaad is an equal opportunityemployer. We welcome applications from all qualified candidates.

-Supervising both back-of-house and front-of-house operations.
-Ensuring food and service quality for guests.
-Making sure health and safety regulations are complied with.
-Keeping track of operational costs.
-Managing reservations.
-Addressing any customer concerns.
-Train, schedule, and support restaurant staff
-Lead by example and promote a positive work environment
-Handle administrative tasks such as rosters, payroll, and ordering

Job Title: Kitchen Crew / Kitchen Training Manager
Company: Tai Er (酸菜鱼)
Salary Range: $3250 - $3360
Working Hours: 6 Days Work Week

Job Overview

We are looking for passionate and dedicated individuals to join our kitchen team as Kitchen Crew or Kitchen Training Manager. You will play a key role in ensuring food quality, kitchen efficiency, and adherence to operational standards. For the Training Manager role, you will also be responsible for developing and coaching team members to uphold Tai Er’s culinary excellence.

Key Responsibilities

Kitchen Crew:

• Prepare and cook menu items according to company recipes and standards
• Ensure food quality, consistency, and presentation meet brand expectations
• Maintain cleanliness and hygiene standards in the kitchen
• Assist with food preparation, stock management, and inventory control
• Follow food safety and sanitation guidelines at all times
• Support team members to ensure smooth daily operations

Kitchen Training Manager:

• Oversee kitchen operations and ensure compliance with SOPs
• Train, mentor, and develop kitchen staff to maintain high performance
• Conduct onboarding and continuous training programs
• Monitor food quality, consistency, and kitchen efficiency
• Work closely with management to improve operational processes
• Ensure strict adherence to food safety and hygiene regulations

Requirements

• Relevant experience in F&B or kitchen operations preferred
• For Training Manager: prior supervisory or training experience preferred
• Strong teamwork and communication skills
• Ability to work in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays
• Positive attitude and eagerness to learn
• No Experience, welcome to apply!

What We Offer

• Competitive salary
• Career progression opportunities
• Comprehensive training and development programs
• Staff meals and medical benefits
• Fun, Dynamic and supportive work environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for an IT & Facilities Officer to join us on our growth journey.

The IT & Facilities Officer will be responsible for the daily technology needs of the office and oversee the smooth operation of workplace facilities. This role combines hands-on IT support with responsibility for maintaining a safe and well-functioning office environment.

Key Responsibilities

IT Support

• Support IT infrastructure across hardware, software, and network.
• Install, configure, and maintain computers, laptops, printers, scanners, and other devices.
• Provide technical support for IT issues, managing requests from start to resolution.
• Monitor network connectivity and coordinate with vendors if issues arise.
• Coordinate with vendors for IT equipment repairs and procurement.
• Maintain an inventory of IT equipment and assets.

Facilities Management

• Coordinate and inspect maintenance of office facilities including ventilation and air-conditioning, electrical systems, plumbing, and fire safety.
• Manage and supervise janitorial staff, technicians, security personnel, and other contractors.
• Ensure workplace safety procedures are followed and that the office complies with building regulations.
• Coordinate office renovations, space layouts, and installation of equipment or fixtures when required.

Skills and Experience

• Diploma or Bachelor’s degree in Information Technology or a related field (or equivalent practical experience).
• At least 5 years of relevant in-house IT operations experience.
• Experience in facilities management.
• Strong problem-solving ability and able to handle urgent issues calmly.
• Clear communication skills and comfortable coordinating with staff, vendors, and contractors.
• Highly organized, reliable, and proactive, with a strong sense of ownership and the ability to prioritize tasks effectively.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, Tekka Place, Annex Block, #01-51 to #01-54 and #01-55 to #01-59, 2 Serangoon Road, Singapore.

This position is responsible in ensuring a safe environment for the hotel employees and guests and safeguards the assets of the hotel. The Safety & Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures.
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and report cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct performance review with the security team
• Identify and develop security team members with potential
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Relationship Manager (Investment) Offshore/Onshore

Job Summary

Join our team to deliver exceptional financial guidance that empowers clients to achieve their financial goals and secure their futures. Make a positive impact in a client-focused environment.

Responsibilities

• Acquire new clients by implementing diverse prospecting strategies to expand the client base
• Analyze and review prospective and existing client portfolios to identify opportunities and risks
• Develop and propose tailored investment and insurance solutions aligned with client financial needs and goals
• Manage and retain client relationships through proactive communication and personalized service
• Respond professionally and promptly to client inquiries to maintain high satisfaction levels
• Conduct regular portfolio reviews and service to support long-term client financial success

Preferred competencies and qualifications

• Diploma or Degree from a recognized institution in any field
• Strong communication and interpersonal skills to engage clients effectively
• Entrepreneurial mindset with creativity in problem-solving and openness to new ideas
• Self-motivated to work independently and collaboratively within a team environment
• Passionate about making a positive difference in clients’ financial lives

Other Information

Benefits

• Competitive compensation package including monthly allowance, commission, incentives, quarterly and year-end bonuses
• Opportunities for incentive trips
• Potential to build a growing stream of recurring income
• Professional development and mentorship programs to support career growth

Recruiter Details Kelvin (Reg. No. R1872625)

• STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)
• Please contact us or apply in confidence with your updated MS Word Resume to: kelvin@starcareerconsulting.com

We are looking for a results-driven Digital Growth & Performance Manager to lead acquisition across digital channels. This role is focused on driving measurable sales outcomes through performance marketing, affiliate partnerships, and channel expansion.

You will own the strategy and execution across paid, owned, and affiliate channels — continuously identifying new growth opportunities, optimizing performance, and scaling acquisition efficiently.

Key Responsibilities

1. Digital Acquisition & Revenue Growth

·      Own and drive customer acquisition across digital channels with clear focus on sales and ROI

·      Manage and optimize paid media performance across platforms such as Meta, Google, TikTok, and others

·      Continuously improve funnel performance(CTR,CVR, CPA) through testing and optimization

·      Work closely with internal and external stakeholders to ensure campaigns are aligned with business targets

2. Affiliate & Partnership Growth

·      Identify, onboard, and manage affiliate partners and performance-driven platforms to expand acquisition reach

·      Develop and scale partnerships with affiliate networks, deal sites, and comparison platforms

·      Design and optimize commission structures and incentive models to ensure competitiveness while maintaining profitability

·      Monitor partner performance and continuously improve contribution from affiliate channels

3. Channel Expansion & Innovation

·      Identify and launch new acquisition channels to grow MyRepublic Mobile’s reach and catchment

·      Test and scale emerging platforms, tools, and growth opportunities

·      Evaluate channel effectiveness and prioritize scalable opportunities

4. Performance Optimization of Existing Channels

·      Drive growth in contribution from existing paid and unpaid channels

·      Implement timely interventions such as:

 ○     Promotional campaigns

 ○     Pricing or offer adjustments

 ○     Channel-specific optimizations

·      Continuously refine channel mix to maximize efficiency and scale

5. Digital Analytics & Performance Tracking

·      Own performance tracking across all acquisition channels using tools such as GA4, ad platforms, and dashboards

·      Translate data into actionable insights to improve marketing effectiveness

·      Establish clear reporting frameworks for acquisition, conversion, and ROI metrics

KPIs / Success Metrics

·      Customer acquisition volume and growth

·      Cost per acquisition (CPA) and ROI

·      Contribution of affiliate and partnershipchannels

·      Channel efficiency and conversion rates

·      Successful launch and scaling of new acquisitionchannels

What We’re Looking For

·      Strong ownership mindset with focus on drivingbusiness outcomes

·      Outcome focussed and acquisition focussed

·      Commercially savvy with understanding of performancemarketing economics

·      Comfortable working with agencies, partners, andinternal teams

·      Proactive, experimental, and results-oriented

SUMMARY:

We’re looking for a motivated Assistant Restaurant Manager to join our growing team. In this role, you’ll play a vital part in ensuring smooth daily operations, delivering excellent guest experiences, and leading a team that shares your passion for great service. This position is ideal for someone with strong leadership, communication, and organizational skills who thrives in a fast-paced, people-focused environment.

KEY RESPONSIBILITIES:

Operations & Service Management

-      Address guest complaints and feedback promptly during service

-      Handle general enquiries and in-house delivery orders efficiently

-      Assist in event planning, coordination, and set-up when required

-      Ensure restaurant cleanliness, hygiene, and safety standards are consistently met

-      Plan and prepare each shift to deliver excellent guest service and operational efficiency

-      Act as the PIC in the absence of Restaurant Manager to ensure seamless operations flow

-      Operate and cover all Front-of-House stations, including hands-on service when required

-      Oversee opening & closing procedures, including any ad-hoc tasks assigned by management

Team Leadership & Training

-     Supervise on-duty staff to maintain service excellence and compliance with SOPs

-     Foster a positive and productive work environment to uphold service standards

-     Train, coach, and support new team members according to their learning pace to ensure they meet service and quality standards

-     Review sales and team performance, implementing continuous improvement plans to drive sales growth and enhance service quality

Inventory & Financial Management

-     Manage ordering processes and maintain sufficient stock levels for restaurant operations

-     Report operational matters, including maintenance and equipment issues to management

-     Oversee supplier invoice filing and ensure accurate cash handling at every end-of-day reconciliation

Compliance & Administration

-     Uphold brand standards to deliver a consistent, high-quality guest experience

-     Ensure full adherence to company policies, SOPs, and all regulatory requirements

This position is located at our Loyang and Outram locations.

JOB REQUIREMENTS:

-     At least 2–4 years of supervisory experience in F&B, preferably in a restaurant setting

-     Ability to adapt in a fast-paced environment, balancing service with operational needs

-     Strong leadership and people management skills with a hands-on attitude

-     Able to multitask and perform under pressure in a fast-paced, high-volume environment

- Able to work flexible shifts, including weekends and public holidays

Job Summary

The Food Services Operations Manager is responsible for overall restaurant operations and profitability for outlets/branches, including achieving high level targets for sales, food cost, and productivity.

Responsibilities

• Overall manage Rest Managers to control food cost, labor cost, and all other costs to meet financial targets
• Oversee and implement staff training programs to ensure competence and quality standards
• Coach and guide Managers to enhance team leadership and operational efficiency
• Execute local marketing activities for all outlets to drive store sales and achieve sales targets
• Meet and exceed productivity targets through overseeing resource and workflow management by Managers in the outlets
• Ensure workplace health and safety procedures comply with government safety codes and regulations
• Maintain all business records to comply with authorities

Job Details:

• 5 working days; fair rotational shift include weekends & PH
• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm
  B shift: 1 to 10.30pm
  C shift: 10pm to 7.30am
• Location: Central Region

Responsibilities:

• Supervise all Front Office sections and other hotel operational departments.
• Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
• Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
• Optimize room usage to increase revenue by closely monitoring room inventory.
• Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
• Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560