Total 106 information security analyst job vacancies in F&B / Tourism / Hospitality category in The Philippines

Job Description:

• Review, draft, negotiate, and issue sale and purchase agreements to support the company’s physical oil and products trading activities.

• Evaluate and negotiate counter-proposal terms to protect the company’s legal and commercial interests, minimize exposure, and support favourable trading outcomes.

• Manage contract administration and documentation processes, ensuring accuracy, completeness, and compliance with internal control standards.

• Coordinate the onboarding of new counterparties by supporting KYC, due diligence, and internal approval processes in liaison with relevant stakeholders.

• Support tender and bid submissions by reviewing tender documentation, identifying contractual risks, and providing comments and recommendations where required.

Job requirements:

• Minimum Diploma

• 2 to 3 years of related contract administration/ analysis working experience preferably in oil & gas industry
  

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Reporting to the Security Executive, you shall be responsible for ensuring the safety and security of guests, associates and hotel property by maintaining high security standards and adhering to hotel policies.

Responsibilities

• Control and verify entry of associates on duty to hotel premises to prevent unauthorized access.
• Prevent ex-employees from entering without Human Resources or Security Manager approval.
• Report and detain unauthorized hotel associates found on floors.
• Prevent unauthorized removal of hotel property by verifying proper authorization from relevant Heads of Department.
• Conduct daily bag checks for associates leaving after shifts to ensure no unauthorized items are taken out.
• Act as a witness for Finance Department cashier checks and assist Duty Managers with DND room checks and unlocking safes in unoccupied guest rooms.
• Escort Duty Managers to Finance office and accompany Finance colleagues to banks as needed.
• Issue and manage Contractors' ID tags for contract workers and ensure they are escorted to designated work areas by relevant departments.
• Issue Vendor passes to suppliers and their workers before allowing entry.
• Screen job seekers visiting the hotel and provide information to Human Resources for follow-up.
• Record and hand over found articles on guest floors to Housekeeping and log in the “Lost and Found” register.
• Monitor and approach suspicious persons loitering near guest lift lobbies, referring non-guests to the Front Desk.
• Alert Security Manager/Executive on duty about suspicious characters with detailed descriptions.
• Maintain cleanliness and order in the Security Control Room and Fire Alarm Control Room.
• Ensure CCTV monitors, recording decks, walkie-talkies, and fire alarm control panels are functional and report malfunctions promptly.
• Monitor Security colleagues’ whereabouts via WhatsApp chat and record Duty Manager feedback in the Log Book.
• Monitor lift system and report malfunctions to Engineering Department.
• Restrict unauthorized persons from entering the Fire Alarm Control Room and ensure safety of items inside.
• Be knowledgeable of fire emergency and evacuation procedures.
• Manage driveway traffic flow, prevent vehicle obstruction, and stop taxi touting.
• Prevent suspicious characters from loitering at the driveway and record details of damaged vehicles parked there.
• Ensure firefighting equipment on the driveway is accounted for and operational.
• Perform any other ad-hoc duties assigned from time to time.

SKILLS & QUALIFICATIONS

• Possess a valid Security Supervisor (PLRD) licence.
• Hold GCE ‘O’ Level qualification.
• Prior working experience in hotel safety and security.
• Strong interpersonal and communication skills with attention to detail.
• Ability to work rotating shifts, including public holidays and weekends.

WHAT WE OFFER

• Annual Wage Supplement (AWS)
• Variable Bonus*
• Uniforms
• Meal Allowance
• Birthday leave
• Flexible Medical Benefits (Dental / Optical)
• Learning & Career Development opportunities

We regret that only shortlisted candidates shall be notified.

Reporting to the Security Executive, you shall be responsible in ensuring the safety and security of guests, associates and hotel property by maintaining high security standards and adhering to hotel policies.

Responsibilities

• Prevent ex-employees from entering without Human Resource or Security Manager approval and detain unauthorized associates on the floor.
• Monitor and prevent unauthorized removal of hotel property without proper authorization from the relevant Head of Department.
• Conduct parcel searches for associates on alternate days to ensure security compliance.
• Act as a witness during Finance Department cashier checks and assist Duty Managers with Do Not Disturb (DND) room checks and unlocking safes in unoccupied guest rooms.
• Prevent unauthorized, off-duty and former associates from loitering in the hotel.
• Issue contractor ID tags in exchange for personal documents and ensure contractors are escorted to designated work areas by relevant departments.
• Issue vendor passes to suppliers and their workers before entry.
• Collect and verify surrender of visitor, contractor, and vendor passes upon exit at staff entrances/exits.
• Enforce proper footwear requirements for all visitors, contractors, and suppliers entering the hotel premises.
• Manage vehicle parking in loading/unloading bay to prevent congestion and obstruction, including denying entry when the bay is full.
• Prevent loitering and entry of undesirable characters, including relatives and friends of associates, without management permission.
• Screen job seekers visiting the hotel and report information to Human Resource for follow-up.
• Patrol guest floors to stop unauthorized persons from entering guestrooms or loitering in corridors, ensuring all guestroom doors, floor pantries, and risers are locked and secured.
• Avoid entering guestrooms except during emergencies or when authorized.
• Inspect fire safety equipment (extinguishers, hoses, alarms, sprinklers, detectors) and ensure emergency doors and staircases are unobstructed.
• Record and hand over articles found on guest floors to Housekeeping, maintaining a Lost and Found register.
• Detect signs of smoke or danger signals, keeping records.
• Prevent solicitation by prostitutes or pimps and monitor their movements when accompanying guests.
• Remove vagabonds and known undesirable characters from hotel premises and monitor suspicious persons near guest lift lobbies, referring non-guests to Front Desk.
• Restrict entry of transvestites not accompanied by guests and prevent call girls and prostitutes from soliciting clients on premises.
• Alert Security Manager or Executive on duty about suspicious characters with detailed descriptions for further action.
• Restrict movement of fast-food vendors, drivers, and bodyguards in the hotel lobby.
• Between 0001 and 0800 hours, allow only hotel guests to use guest lifts and register visitors going to guest rooms with guest consent.
• Register call girls and prostitutes visiting guest rooms and observe guests checking out after midnight with excessive luggage.
• Maintain cleanliness and order in the Security Control Room and Fire Alarm Control Room.
• Ensure CCTV monitors, recording decks, and walkie-talkie sets are operational and monitor CCTV for incidents continuously.
• Account for and log daily-used keys (store, pantry, etc.) and track security colleagues’ movements via walkie-talkie communication.
• Record Duty Manager feedback in the Log Book.
• Report any fire alarm control panel or lift system malfunctions immediately to Engineering or Maintenance Departments.
• Prevent unauthorized persons from entering the Fire Alarm Control Room and safeguard all items and equipment inside.
• Be knowledgeable of fire emergency and evacuation procedures.
• Manage smooth traffic flow on the driveway, preventing vehicle obstruction and touting by taxi drivers.
• Prevent suspicious characters from loitering at the driveway and record details of vehicles with visible damage.
• Ensure firefighting equipment at the driveway is accounted for and in good working order.
• Perform additional ad-hoc duties as requested from time to time.

Required competencies and certifications

• Possess a valid Security (PLRD) licence.
• Hold GCE ‘N’ Level certification or equivelant.
• Prior working experience in hotel safety and security will be an added advantage.
• Ability to work rotating shifts, including public holidays and weekends.
• Good interpersonal and communication skills with attention to detail.

What we offer

• Annual Wage Supplement (AWS)
• Variable Bonus*
• Meal Allowance
• Uniforms
• Birthday leave
• Flexible Medical Benefits (Dental / Optical)
• Learning & Career Development opportunities

We regret that only shortlisted candidates shall be notified.

We are seeking a proactive IT Administrator to manage the digital infrastructure and security for our corporate office and 6 clinical sites. You will lead our Google Workspace strategy, enforce "Zero Trust" security, ensure strict PDPA compliance, and drive operational efficiency by implementing AI-powered workflows.

Key Responsibilities

1. Google Workspace, Identity & Security

• Admin & Governance: Manage OUs, Groups, and Role-Based Access Control (RBAC).
• Security Hardening: Implement MFA, Context-Aware Access, and MDM policies to secure clinical data on all company mobile devices and workstations.
• Security Operations: Lead the implementation of CIS Controls and Zero Trust architecture. Monitor security logs and alerts (SIEM) to identify threats.

2. Lifecycle & PDPA Compliance

• Provisioning: Manage end-to-end employee onboarding/offboarding for IT assets and application credentials.
• Data Protection: Act as a key technical liaison for PDPA compliance, ensuring "Reasonable Security" for patient data, managing data retention schedules, and maintaining an accurate Data Inventory Map.
• Auditing: Conduct regular access reviews and support the Data Protection Officer (DPO) in annual compliance audits.

3. AI Workflow Automation (Business Support)

• Internal Efficiency: Identify manual tasks across clinical and corporate sites and automate them using Google tools (e.g., using Google Forms + AppSheet for patient feedback or stock intake).
• Generative AI: Promote the use of Gemini to assist staff with content drafting, data summarization, and reporting.
• Knowledge Management: Implement NotebookLM to create "grounded" internal knowledge bases (e.g., clinical SOPs, HR policies) for instant staff queries, ensuring AI responses are based only on verified internal data.

4. Network & Infrastructure

• Multi-Site Connectivity: Manage ISP vendors and troubleshoot internet/SD-WAN issues across 7 locations.
• Clinic WiFi: Maintain secure, high-performance WiFi (VLAN-separated) to ensure clinical systems and guest networks remain isolated.

Job Requirements

• Experience: 3–4 years in IT/Systems Administration. Experience in healthcare or retail SMEs is a major plus.

• PDPA Proficiency: Solid understanding of the Singapore Personal Data Protection Act. Holding a Practitioner Certificate in Personal Data Protection (WSQ) or Fundamentals of PDPA is highly preferred.

• Technical Stack: Advanced knowledge of Google Workspace Admin Console, Google Cloud Identity, and MDM solutions.

• AI Literacy: Hands-on experience (or a strong interest) in utilizing Generative AI (Gemini, NotebookLM) and low-code tools (AppSheet/Apps Script) for business process improvement.

• Networking: Experience managing multi-site WiFi environments (e.g., Ubiquiti, Aruba, or Meraki).
  

Job Highlights

• Annual Leave - 14 days onwards

• Birthday Leave - We believe employee should take a day off to celebrate their birthday with their loved ones

• FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees’ family members!

• Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony 
  

Why Should You Join Us?

GREAT CULTURE AND ATMOSPHERE:

Because you will be working along with amazing and crazy fun people. We have cyclists, chefs, yogis, gamers, athletes, animal lovers, motivational and inspirational trainers, foodies, and many more. You’ll definitely love your #workfam.

GREAT SALARY PACKAGE AND BENEFITS:

Because we offer benefits which are most desired and valued by people. We believe that the people in the team are the backbone of the company, the core of everything we do. This is why we invest so much in our employee’s welfare and future.

GROWTH AND CAREER DEVELOPMENT:

Because the sky's the limit and we firmly believe that our employees' growth, development, and well-being are the most significant factor. We hope to grow with our employees, we want our people to shine brighter as they progress with the company.

DIVERSITY:

Because we value equity and inclusion. We are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, colour, ethnicity, etc. We encourage our employees to be their true selves at work.

You won't just be "keeping the lights on." You will be the architect of a secure, AI-enhanced clinical environment, helping us lead the way in modern healthcare operations in Singapore.

We are looking for a motivated and analytical Finance & Development Analyst to support our financial planning, reporting, and business development functions. The role requires strong analytical ability, attention to detail, and willingness to support operational needs across different locations.

Key Responsibilities:

• Prepare, analyze, and present financial reports, budgets, and forecasts
• Travel to different sites/locations to collect financial data and perform on-site financial analysis and reporting
• Support management in financial planning, performance tracking, and decision-making
• Monitor financial performance and highlight key trends, risks, and opportunities
• Assist in evaluating business development opportunities and investment proposals
• Conduct cost analysis and identify areas for operational efficiency improvement
• Collaborate with internal departments to ensure accurate and timely financial reporting
• Support month-end and year-end closing activities
• Assist in ad-hoc financial and business analysis projects as required

Requirements:

• Diploma/Degree in Finance, Accounting, Business, or related discipline
• 1–3 years of relevant experience (fresh graduates with strong internship exposure are welcome)
• Strong analytical and problem-solving skills
• Proficient in Microsoft Excel and financial reporting tools
• Good understanding of accounting and financial principles
• Willingness to travel for work-related assignments
• Detail-oriented, responsible, and able to work independently
• Good communication and interpersonal skills

Preferred Attributes:

• Experience in budgeting, forecasting, or financial modelling
• Exposure to operations or multi-site reporting environments is an advantage
• Interest in both finance and business development work

We Offer:

• Career growth and development opportunities
• Exposure to both finance and strategic business functions
• Dynamic and supportive working environment

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Investigate and analyse security alerts escalated from L1 using SIEM, EDR, and other security tools.
• Lead incident response activities including containment, eradication, and recovery.
• Perform threat hunting using IOC analysis and threat intelligence frameworks (e.g., MITRE ATT&CK).
• Improve SOC operations through automation, documentation, and guidance to L1 analysts.

Requirements:

• At least a Diploma in Computer Science or related field with 6+ years SOC/CERT/IR experience.
• Strong skills in incident investigation, log analysis, and event correlation.
• Hands-on experience with SIEM, EDR, SOAR, and Windows/Linux environments.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, OWASP, with basic scripting (Python/Bash/PowerShell).

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Education/ Experience:

·       Bachelor Degree in Cybersecurity, Computer Engineering or related fields

·       Minimum 5 years in IT Service Management and Technical Delivery.

·       At least 2 years of experience ina leadership or supervisory role.

Job Description:

·       Oversee the end-to-end IT technical delivery, ensuring allinfrastructure and security services meet performance and availabilitybenchmarks.

·       Drive the adoption of ITIL best practices across Incident, Change, andProblem Management workflows.

·       Manage and provide technical direction for infrastructure and Security-related projects, ensuring they stay on track and within scope.

·       Champion a user-centric approach to IT services, ensuring technical solutions translate into a positive and efficient experience for the end-users.

·       Lead and mentor a team engineers (Network, System, and Cyber), fostering a culture of accountability and continuous improvement.

Skill Sets:

ITService Management (ITSM):                 ITIL Certification (v3/v4), SLA/OLA Management, and Service Level Reporting.

Team& Resource Leadership:                    Resource Planning, Technical Mentorship, and Performance Management for teams of 5+members.

Infrastructure& Security Delivery:           Oversight of Cisco Networking, VMware/Windows/RHEL Systems, and Cyber Security Stacks(Firewalls/SIEM/EDR).

Management:                                                Lifecycle Management for Security Initiatives, Infrastructure Migrations, and SystemUpgrades.

OperationalGovernance:                            ITCompliance, Disaster Recovery (DR) Planning, and Business Continuity (BCP).

Job Description

• Review, draft, negotiate, and issue sale and purchase agreements to support the company’s physical oil and products trading activities.

• Evaluate and negotiate counter-proposal terms to protect the company’s legal and commercial interests, minimise exposure, and support favorable trading outcomes.

• Manage contract administration and documentation processes, ensuring accuracy, completeness, and compliance with internal control standards.

• Coordinate the onboarding of new counterparties by supporting KYC, due diligence, and internal approval processes in liaison with relevant stakeholders.

• Support tender and bid submissions by reviewing tender documentation, identifying contractual risks, and providing comments and recommendations where required.
  

  
  HOW TO APPLY:

  Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd

  EA License No: 19C9950

  EA Personnel: Lim Jun Ping

  EA Personnel Reg No: R25128522

What you'll be doing

• Develop and maintain financial and operational models to support decision-making across clinical and business functions

• Analyse key drivers including service codes, workload, NPR, and cost/ revenue trends

• Perform data extraction, transformation, and analysis (ETL) to ensure accuracy and consistency of financial reporting datasets

• Build dashboards, automated reports, and performance tracking tools (P&L, IP/OP performance, OT margins, etc.)

• Support charge code creation and governance, ensuring alignment with service rules and financial accuracy

• Deliver regular financial and management reports with insights on trends, variances, and performance drivers

• Monitor and evaluate the financial impact of initiatives and operational changes

• Drive automation and improvement of reporting processes using analytics tools and data visualisation platforms

What we're looking for

• Bachelor Degree in Finance/ Accounting/ Economics/ Statistics/ Data Science/ Computer Science or related discipline

• 3 – 5 years of working experience in finance/ financial analytics/ data analytics roles preferably within healthcare finance, operations, or revenue/ cost analysis environments

• Strong hands-on proficiency required in SQL, Python, Advanced Excel, Tableau and Power BI

• Strong analytical mindset with ability to work with large, complex datasets and financial logic

• Experience in financial reporting, performance analysis, or data modelling

• Strong problem-solving skills with ability to translate data into actionable insights

• Good stakeholder communication skills and ability to work across teams

• Self-driven, detail-oriented, and comfortable working independently

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Job Description

• Support Common Criteria (CC:2022) evaluations (documentation, testing, coordination between stake holders)

• Conduct Cybersecurity Labelling Scheme (CLS) compliance assessments and remediation support

• Perform and support VAPT activities (network, web, API, IoT as applicable)

• Conduct vulnerability scanning, manual verification, and remediation validation

• Apply standards such as OWASP, CWE, CVSS, CIS Benchmarks to analysis work

• Prepare technical security reports with risk ratings and recommendations

• Liaise with regulators and technical stakeholders

• Strong documentation, regulatory interpretation, and stakeholder coordination skills required

Requirements for Experienced Role

Experience

• 2–5+ years in cybersecurity, product security, or security consulting

• Hands-on involvement in Common Criteria (CC) and/or Cybersecurity Labelling Scheme (CLS) evaluations

• Experience supporting or leading VAPT projects

• Experience working with evaluation labs, certification bodies, or regulators (preferred)

Technical Skills

Strong knowledge of:

• CC (preferably CC:2022, EAL requirements, SFR/SAR structure)

• Secure SDLC practices

• OWASP Top 10, CWE, CVSS scoring

• CIS Benchmarks and system hardening

• Proficiency with VAPT tools (e.g., Burp Suite, Nessus, Nmap, Metasploit)

• Understanding of network security, OS hardening, web/app security, and basic cryptography

• Strong technical documentation and report writing skills

Qualifications / Certifications (Preferred)

• Degree in Cybersecurity, Computer Science, Engineering, or related field

• OSCP / CREST CRT (for VAPT-focused roles)

• CISSP / CISM (good to have)

• Relevant CC or product security experience is highly advantageous

Pre-requisition:

·      Bachelor Degree in ComputerScience or related fields

·       5 yearsor more working experience in IT infrastructure operations or related fields

·       Excellent communication skills, both written and verbal.

·       Team-oriented with a strong customer service mindset.

·       Abilityto program (structured and OOP) using one or more high-level languages

·       Experience with infrastructure and other relevant experiences

·       Understand CI/CD processes

·       Abilityto work independently and manage multiple tasks simultaneously.

·       Strong analytical skills and attention to detail.

Job Description:

·       Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding

·       Partner with various teams to improve services through testing, workflow and best practices

·       Participate in system design consulting, platform management, and capacity planning, knowledge in Broadcom WMware is a plus

·       Create sustainable systems and services through automation and uplifts

·       Balance feature development speed and reliability with well-defined service-level objectives

·       Proactive approach to identifying problems, performance bottlenecks, and areas for improvement through automation, adding of workflow etc.

·       Collaborate with delivery teams, to delivery service and project on time and to requirement while focusing on operation work.

Technical Skill Sets:

Operating Systems (OS):                             RedHat Linux, Windows, CentOS, Ubuntu

Container Orchestration& Runtime:       Docker, Kubernetes

Monitoring &Performance:                      Observability

HR, Admin, Account, Payroll & Operation Executive responsibilities include:

1. Processing employee data, updating company policies and handling of hiring process and work pass application.

2. Processing daily, weekly & monthly payroll or advance, CPF Submission and IR8A e-submission.

3. Handling full set of account, which include weekly staff claims, monthly supplier payment, monthly invoicing, updating of AR & AP Aging list, Bank Reconciliation, Journal Voucher, GST submission & etc.

4. Assisting in operational related paper work and annual evaluation security agency license.

5. Able to work in shift and 6 working days per week.

To be successful in this role, you should have solid organizational skills and be familiar with HR, Admin, Account, Payroll and Operational functions in Security Agency. Ultimately, you will make sure all HR, Admin, Accounting, Payroll & Operations run smoothly.

Thisrole is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

The Specialist acts as the operational owner for Japan Benefits and Leaves, partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

1. Japan Benefits Operations (Core Accountability)

• Own day-to-day administration of Japan benefits, including:

o Social insurance enrollments and changes (health insurance, pension, employment insurance)

o Dependent enrollment, life events, eligibility changes

o Retirement and supplementary benefit programs (where applicable)

• Ensure timely and accurate submissions to vendors and authorities within statutory deadlines.

• Maintain data accuracy across HRIS and vendor systems; perform reconciliations where needed.

2. Japan Leave Administration & Knowledge

• Administer and support Japan leave programs, including:

o Statutory leaves (e.g., childcare leave, family care leave, sickness-related leave as applicable)

o Company-sponsored leave programs and policies

• Partner with Payroll to ensure correct pay treatment during leave periods.

• Handle complex or sensitive leave cases with accuracy and professionalism.

• Ensure leave processes align with Japanese labor law requirements and internal policies.

3. Compliance & Risk Management

• Ensure all benefits and leave activities comply with Japanese labor, social insurance, and leave regulations.

• Support compliance checks, audits, and data requests related to Japan benefits and leave programs.

• Identify compliance risks, gaps, or recurring errors and escalate with clear analysis and recommendations.

4. Vendor & Stakeholder Management

• Act as the operational point of contact for Japan benefits and leave vendors.

• Track vendor responsiveness, data quality, and SLA adherence.

• Manage issue resolution, escalations, and follow-ups with clear ownership.

• Partner closely with HRBPs, Payroll, and Global COEs to ensure alignment and timely decisions.

5. Case Management & Employee Support

• Resolve employee inquiries related to Japan benefits and leaves through case management systems.

• Deliver responses that are:

o Legally compliant

o Clear and easy to understand

o Empathetic and employee-focused

• Manage escalated and high-risk cases independently.

6. Documentation, Reporting & Operational Excellence

• Maintain and update SOPs, job aids, and work instructions for Japan benefits and leave processes.

• Support reporting, data submissions, and global questionnaires (e.g., retirement or benefits inventories).

• Track recurring issues, SLA breaches, or error trends and contribute to continuous improvement initiatives.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted