Total 74 Others information analyst job vacancies in F&B / Tourism / Hospitality category in The Philippines

Job Summary

We are seeking a highly organized and technology-driven Information Systems & Operations Manager to oversee and optimize our restaurant group's business operations. The successful candidate will be responsible for managing IT systems, accounting operations, HR administration, website and digital marketing activities, business reporting, and process improvements across the organization.

This role is ideal for a proactive individual who can bridge technology and business operations while ensuring efficient day-to-day management of administrative functions.

Key Responsibilities

Information Systems & Technology

• Manage and maintain company IT infrastructure, including computers, printers, networking equipment, internet connectivity, and cloud services.
• Administer POS systems, online ordering platforms, reservation systems, and delivery partner integrations.
• Manage company websites and ensure content accuracy, uptime, security, and performance.
• Coordinate software implementations, upgrades, and troubleshooting.
• Manage data backups, cybersecurity measures, and access controls.
• Identify and implement automation opportunities to improve operational efficiency.

Accounting & Finance Operations

• Supervise accounting staff and data entry personnel.
• Ensure timely and accurate recording of financial transactions.
• Monitor accounts payable, accounts receivable, and bank reconciliations.
• Coordinate with external accountants, auditors, banks, and government agencies.
• Generate management reports and financial summaries.
• Assist management in budgeting and cost-control initiatives.

Human Resource Operations

• Oversee employee records and HR documentation.
• Coordinate payroll preparation and attendance records.
• Monitor leave, medical certificates, and staff documentation.
• Support recruitment, onboarding, and employee administration.
• Ensure compliance with employment regulations and company policies.
• Assist with work pass and regulatory documentation where required.

Website & Digital Marketing

• Manage company websites and online presence.
• Coordinate website updates, promotions, menus, and content changes.
• Manage social media platforms including Facebook, Instagram, TikTok, and Google Business Profile.
• Monitor online reviews and customer feedback.
• Track marketing performance and prepare monthly reports.
• Coordinate digital advertising campaigns and promotional activities.

Operations & Reporting

• Prepare operational and management reports.
• Monitor business KPIs and recommend improvements.
• Develop and maintain SOPs and documentation.
• Support management with strategic projects and process improvements.
• Liaise with vendors, service providers, and external consultants.

Requirements

Experience

• Minimum 5 years of experience in IT, systems administration, operations management, accounting administration, or related functions.
• Experience in F&B, hospitality, or retail operations is preferred.
• Experience with accounting software such as Tally, Xero, QuickBooks, or similar systems.
• Experience managing websites and social media platforms.

Technical Skills

• Strong knowledge of Microsoft Office and Google Workspace.
• Understanding of networking, hardware, software, and cloud services.
• Familiarity with website management platforms.
• Ability to analyze data and prepare reports.
• Knowledge of digital marketing tools is an advantage.

Personal Attributes

• Strong leadership and organizational skills.
• Excellent problem-solving abilities.
• Ability to manage multiple responsibilities simultaneously.
• High attention to detail and accuracy.
• Strong communication and interpersonal skills.

Are you looking to gain hands-on experience in IT support within a dynamic school and organisational environment? Join our TecHub team as an intern, where you'll support day-to-day technology operations, enhance your troubleshooting skills, and learn how IT empowers effective teaching, learning, and work processes across our schools. This internship is ideal for students, graduates, or individuals keen to build practical experience in IT support.

Job Responsibilities:

1. Providing Level 1 IT on-site or remote support to all end users in Eden Schools, Eden Centres and AAS HQ.
2. Providing day-to-day IT on-site support, troubleshooting desktop, laptop, mac book, iPad, printer, projector and with Microsoft 365 tools (OneDrive, Teams, Outlook,etc)
3. Provisioning new user accounts which include installing and configuring workstations, software, network printing & etc.
4. Updating documentation of IT assets, software license purchase and inventory records (as required)
5. Updating software license and hardware inventory (as required)
6. Liaising with vendors for tech support on laptops and desktops. (as required)
7. Supporting School events as and when required. E.g AV support, photographer. (as required)
8. All other duties as assigned by Supervisor or School Management

Period: Between Jun to Dec 2026

Work days: Monday - Friday, 8.30am - 5.30pm

Internship allowance: $1,400 per month

Work Location: Eden School Campus 1, 101 Bukit Batok West Ave 3 or

Eden School Campus 2, 1 bukit batok west ave 2

We are hiring Fraud & Investigation Analyst to be outsourced to our client.

Responsibilities

• Conduct investigations and reviews into corporate fraud and financial crime risks in accordance with legal, regulatory, and internal policies.
• Review accounts and transactions to identify potential fraud and financial crime red flags.
• Liaise with internal stakeholders and external customers to obtain clarification and supporting information on account activities and transactions.
• Compile, document, and present investigation findings and recommendations.
• Support discussions on account strategies to mitigate identified financial crime risks.
• Ensure timely escalation of significant risk issues to the Team Lead.
• Maintain case registers and workload statistics.
• Assist in implementing approved account strategies, including account closures, risk rating adjustments, and monitoring activities.
• Support ad-hoc projects and assignments as required.
• Minimum 1 year of experience in the banking industry.
• Minimum Degree in Accounting, Banking & Finance, Finance, Business, Economics, or any related disciplines.
• Strong understanding of AML/CFT risks and financial crime red flags is an added advantage.

Others:
Location: Raffles Place

Working Hours: Monday to Thursday: 9:00am – 6:30pm, Friday: 9:00am – 5:30pm

Salary: up to $4,500

Interested applicants, pls email updated resume to north3@recruitexpress.com.sg

Joanna Chua

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

SharkNinja APAC is seeking a highly analytical and data-driven Demand & Supply Planning Analyst to support the APAC Planning organization through advanced analytics, reporting, and digital enablement. This role will be instrumental in transforming data into actionable insights, improving visibility across the supply chain, and enabling best-in-class S&OP processes.

You will partner closely with regional planning teams and cross-functional stakeholders to enhance planning capabilities through dashboards, data models, and continuous improvement initiatives.

Here are some of the exciting things you’ll get to do:

• Turn complex data into powerful, intuitive dashboards that directly influence business decisions
• Shape how planning teams operate by building data models that simplify processes and unlock productivity
• Play a key role in S&OP by bringing clarity to demand and supply risks, opportunities, and trade-offs
• Work on AI and automation initiatives to transform the planning landscape in the company
• Collaborate with diverse teams across markets, gaining exposure to different business dynamics and challenges
• Drive real impact by improving visibility, enabling faster decisions, and strengthening supply chain performance

Responsibilities:

Data & Analytics

• Develop, maintain, and enhance Demand & Supply Planning dashboards using Power BI to provide real-time visibility into key metrics
• Build and optimize planning data models to streamline workflows and enable planners to focus on supply modeling and decision-making
• Analyze demand and supply data to identify risks, opportunities, and emerging trends, providing actionable insights

Reporting & Insights

• Prepare and distribute regular reports and performance updates to key stakeholders
• Ensure data accuracy, consistency, and alignment across systems and reporting tools

Planning Enablement

• Support the preparation of S&OP and consensus materials through data consolidation, analysis, and visualization
• Collaborate closely with market planning teams to understand business needs and translate them into analytical solutions
• Improve planning productivity through automation and process optimization

Projects & Continuous Improvement

• Lead and support implementation of planning tools, systems enhancements, and digital transformation initiatives
• Drive productivity and innovation projects, including the application of AI and advanced analytics in planning
• Identify opportunities to improve processes, data flows, and reporting efficiency

Stakeholder Collaboration

• Partner with regional and market planning teams to align on data, assumptions, and outputs
• Work cross-functionally with supply chain, commercial, and finance teams to ensure end-to-end visibility
• Act as a key liaison between business users and technical teams

Qualifications and Skills

• Strong proficiency in Power BI (mandatory) and Tablue
• 3-5 years of Demand/Supply Planning Experience
• Experience with IT systems (eg. Oracle, SAP)
• Advanced Excel skills
• Work in cross functional teams
• Ability to spot trends and interpret results
• Familiarity with S&OP/IBP processes and supply chain planning concepts

The OneSource & SAP Tax IT Analyst is a hands-on role within Renesas’ Enterprise Applications organization, supporting OneSource and SAP S/4HANA implementation and post go-live support for global tax processes. The role focuses on the functional support of OneSource as the primary tax engine integrated with SAP S/4HANA.

This position requires strong ownership, structured problem solving, and the ability to work independently after appropriate training and ramp-up. The candidate will collaborate with tax business users, FI SAP Analysts, project teams, and cross-functional IT stakeholders to deliver stable, efficient, and sustainable tax technology solutions. This role also provides exposure to global business processes and the opportunity to contribute to a large-scale SAP S/4HANA implementation project.

Role and Responsibilities:

• Support SAP S/4HANA implementation and post go-live operations for global tax processes, with OneSource as the primary tax engine solution.
• Configure, maintain, and support OneSource, including tax rules, tax determination, mapping, master data support, and tax calculation validation.
• Analyze and resolve tax-related incidents, interface issues, and SAP S/4HANA–OneSource integration issues.
• Translate tax and finance business requirements into practical SAP S/4HANA and OneSource solutions, including change requests and enhancements.
• Support testing, documentation, deployment readiness, user training, and post-deployment stabilization.
• Coordinate with internal teams and external support partners to ensure tax-related deliverables are completed with quality and consistency.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Scope
Financial Planning & Analysis

• Perform monthly, quarterly, and reforecast financial analysis and reporting activities.
• Analyze headcount trends, structural fixed costs, and year-over-year financial performance.
• Conduct gross margin analysis by product line, offer mix, and country.
• Monitor topline performance and provide insights on revenue, profitability, and business drivers.
• Support financial planning, budgeting, forecasting, and management reporting processes.

Reporting & Analytics

• Develop and maintain financial dashboards, analytical reports, and performance tracking tools.
• Perform detailed analysis on product mix, cost evolution, foreign exchange impacts, and profitability trends.
• Ensure data accuracy through reconciliation, validation, and consistency checks.
• Support master data maintenance and reporting structures.

Process Improvement & Automation

• Drive automation initiatives to reduce manual reporting effort and improve reporting efficiency.
• Build and maintain financial models, simulation tools, and standardized reporting templates.
• Enhance reporting processes through the use of Excel, Power Query, Power BI, and other analytical tools.
• Document and maintain reporting methodologies and automation solutions.

Stakeholder Management

• Partner with regional finance teams and business stakeholders to provide financial insights and support decision-making.
• Prepare clear and concise commentary on financial performance and key business trends.
• Support ad-hoc analysis and business requests from management.

Requirement

• Bachelor's Degree in Finance, Accounting, Economics, Business, or a related discipline.
• Minimum 3 years of experience in FP&A, financial controlling, commercial finance, or financial analysis.
• Strong understanding of financial statements, gross margin analysis, budgeting, forecasting, cost controlling, and management reporting.
• Experience working with ERP and financial planning systems such as Oracle, SAP, Hyperion, EPM, or equivalent.
• Advanced Excel skills, including financial modelling, data analysis, reconciliation, and reporting automation.
• Experience with Power Query, Power BI, VBA, or other data visualization and automation tools will be advantageous.
• Experience in a regional or multi-country environment is preferred.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Our client is a fast-growing, boutique cybersecurity consultancy that specializes in high-level compliance and risk management. Due to a strong project pipeline, they are seeking their first foundational hire to support in end-to-end GRC implementations and audits.

This is a 100% remote role reporting directly to the Founder. You will be the primary individual contributor responsible for approximately 70% of project execution, with the opportunity to refine and improve internal methodologies as the firm scales. This is an ideal position for a GRC professional who enjoys autonomy and working across both private and public sector projects.

Key Responsibilities:

• Lead ISO 27001 Implementations: Oversee end-to-end ISMS projects, including gap analysis, risk assessments, and the development of the Statement of Applicability (SoA).

• CSA Certification Lead: Guide clients through the full lifecycle of Cyber Trust Mark and Cyber Essentials Mark readiness and certification.

• Hands-on IT Auditing: Conduct IT General Controls (ITGC) audits—focusing on access management, change management, and IT operations—as well as ISO 27001 surveillance audits.

• Strategic Training: Assist in the preparation of Tabletop Exercises (TTX) and cybersecurity awareness materials for client deliveries.

• Audit Lifecycle Management: Ability to execute comprehensive audit working papers, document findings, and validate the closure of audit findings through remediation tracking with clear guidance from the Founder.

• Compliance Excellence: Ensure all project deliverables align with the CCOP framework and relevant regulatory standards.

What We Offer:

• Work Arrangement: A remote-first environment with a focus on project outcomes rather than desk time.

• Strategic Impact: Work closely with the Founder to shape the firm's internal tools and future growth.

• Project Variety: Direct exposure to diverse industries and high-level government projects.

Job Requirements

• Experience: 3–5 years in cybersecurity, IT audit, or GRC professional services.

• Technical Knowledge: Deep expertise in ISO 27001, CSA Cyber Trust/Essentials Mark, and ITGC concepts.

• Operational Independence: Proven ability to work independently with minimal supervision in a fast-paced consulting environment.

• Communication: Strong client-facing soft skills; able to present complex risk data clearly to senior stakeholders.

• Education: Diploma or Degree in IT, Cybersecurity, or a related field.

• Security Clearance: Due to the nature of specific project assignments, the ability to attain a high-level security clearance is required.

Preferred Qualifications:

• Professional certifications: ISO 27001 Lead Implementer/Auditor, CISA, CISSP, CISM, or CRISC.

• Familiarity with Cloud Security and Personal Data Protection (PDPA).
  

  Next Step:

  Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

  Only shortlisted applicants will be contacted. By submitting your application, you agree and consent to GYK TalenSync Pte Ltd and its related entities collecting, using, and/or disclosing your personal data to relevant third parties, where necessary, for purposes including job application processing, career guidance, research, and other administrative matters, in accordance with our Privacy Policy at www.gykco.com
  

  Gabriel Pang

  Registration Number: 22105639

  GYK TalenSync Pte Ltd

  EA License No: 23C1806

Fund & Client Support Analyst / Associate

Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and investor servicing.

KeyResponsibilities

• Act as primary operational support to the RM on client, fund, bank, broker, custodian and administrative matters.
• Coordinate with clients and third‑party service providers (fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents) to progress operational tasks and resolve issues.
• Support client and investor onboarding: collect, review and submit KYC/AML documents and required supporting information.
• Assist clients with payment instruction preparation: provide payment details, verify completeness of operational information and liaise with banks, custodians, administrators as needed.
• Support investor lifecycle transactions: subscriptions, redemptions, transfers, distributions, cash proceeds and contract note follow‑ups.
• Manage investor queries on distributions, redemption proceeds, cash movements, payment status and related documentation.
• Prepare and coordinate monthly investor updates and communications: performance tables, charts, manager commentary, fund data, risk notices and distribution to investors/counterparties.
• Maintain and update performance spreadsheets and market comparison charts; support performance attribution, asset allocation and exposure reporting in coordination with the RM.
• Review and follow up on fund administrator deliverables (NAV packs, investor registers, fund reports) and escalate issues.
• Prepare and coordinate fund governance documentation: board resolutions, written resolutions, meeting minutes and related fund/company documents.
• Prepare, track and follow up on invoices (management fees, admin, audit, corporate secretarial, professional fees); manage invoice approval, payment follow‑up and record keeping.
• Support audit, financial statement and filing processes; respond to administrator or auditor queries.
• Maintain accurate records of key fund matters, investor communications, operational instructions and outstanding follow‑ups.
• Place and monitor trade/payment instructions with banks, brokers or custodians per RM / investment manager instructions; follow up on execution, settlement and confirmations.

RequiredQualifications & Experience

• Degree in finance, business, accounting, economics or related field (or equivalent experience).
• 4+ yrs years’ experience in fund operations, investor services, client operations, custody or a related financial services role.
• Practical experience with KYC/AML processes, investor onboarding and fund administration processes.
• Familiarity with NAV calculation flows, subscription/redemption mechanics and fund governance documentation.

Skills& Competencies

• Strong operational accuracy and attention to detail.
• Excellent client-facing and stakeholder-management skills.
• Good written and verbal communication.
• Organised, able to manage multiple tasks and follow-through on outstanding items.
• Problem-solving mindset with ability to escalate appropriately.
• Proficient in Excel (performance tables, charts), MS Office; experience with fund/accounting systems or CRM is a plus.

Knowledge of relevant regulatory and compliance requirements(KYC/AML, reporting) desirable. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Investigate and analyse security alerts escalated from L1 using SIEM, EDR, and other security tools.
• Lead incident response activities including containment, eradication, and recovery.
• Perform threat hunting using IOC analysis and threat intelligence frameworks (e.g., MITRE ATT&CK).
• Improve SOC operations through automation, documentation, and guidance to L1 analysts.

Requirements:

• At least a Diploma in Computer Science or related field with 6+ years SOC/CERT/IR experience.
• Strong skills in incident investigation, log analysis, and event correlation.
• Hands-on experience with SIEM, EDR, SOAR, and Windows/Linux environments.
• Familiar with MITRE ATT&CK, Cyber Kill Chain, OWASP, with basic scripting (Python/Bash/PowerShell).

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Summary:

To analyze end-to-endlogistics operations — including transportation, warehousing, last-mile delivery, and freight costs — alongside revenue streams and net incomeperformance. Then, develop a data-driven operational plan to improveprofitability, efficiency, and service ROI.

Key Responsibilities:

1. Operations & Costing Analysis

·       Identifybottlenecks (delayed dispatches, low truck utilization, warehouse idle time) and collaborate with departments to streamline processes.

·       Analyze service-level performance (on-time delivery, damage rates, transit times) andlink to cost/revenue impacts.

·       Break down costs per shipment, route, warehouse, and client (fuel, tolls, wages,maintenance, rent, labor, inventory, freight rates, customs, insurance).

·       Compare actual vs. planned costs to identify leakage points.

·       Build cost-per-kilometer and cost-per-pallet models.

2. Revenue & Net Income Analysis

·       Analyze revenue by service type (FTL, LTL, warehousing, cross-docking, value-added services).

·       Assess profitability per customer, lane, or shipment.

·       Identify revenue leakage (incorrect billing, missed accessorial charges).

·       Calculate net income contribution after allocating direct and indirect costs.

3. Monitoring & Reporting

·       Build dashboards for cost-per-delivery, revenue-per-route, and net margin by customer.

·       Track performance weekly/monthly.

·       Provide variance analysis and recommend adjustments.

Requirements

·       Bachelor's degree in Logistics, Supply Chain, Business Administration, Finance,Accounting, or related field.

·       Minimum 3–5 years of experience in logistics operations, costing analysis, orperformance analytics (for senior role).

·       Proficient in data analysis tools (Excel, Power BI, or Tableau) for dashboards andvariance analysis.

·       Experience with cost modeling (cost-per-kilometer, cost-per-pallet).

·       Knowledgeof TMS or WMS is an advantage.

·       Strong analytical and problem-solving skills with attention to detail.

·       Ability to identify bottlenecks and recommend process improvements.

·       Understanding of logistics cost components (fuel, freight rates, warehousing, labor, customs,insurance).

·       Ability to work collaboratively with cross-functional teams (operations, finance, sales).

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Raffles Place

Duration: 1 year contract (Hybrid - 3 days in office, 2 days WFH)

Salary: Up to $5000 + 1 month completion bonus

Job Responsibilities:

• Support debt financing activities, including loan documentation, covenant monitoring, and stakeholder reporting.
• Assist in maintaining relationships with banks and financial institutions, and support debt financing policy improvements.
• Support the execution and monitoring of hedging activities, including reporting and valuation reviews.
• Prepare liquidity reports and forecasts, ensuring compliance with counterparty risk and liquidity management policies.
• Coordinate with internal teams to support investment transactions, due diligence, and transaction execution.
• Assist with audits, regulatory reviews, and reporting related to debt financing, hedging, liquidity management, and investment activities.

Job Requirements:

• Bachelor’s degree in a relevant field of study, preferably finance related
• At least 2 years of relevant working experience in a similar capacity (real estate exposure preferred)
• Basic understanding of external financing, hedging concepts and liquidity management
• Familiarity with treasury systems and tools (Bloomberg experience is a plus)

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.