Total 932 contract manager job vacancies in F&B / Tourism / Hospitality category in The Philippines

JOB SUMMARY 

The Senior Manager, Digital + Tech Transformation Revenue Management & Reservations, APEC plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Senior Director, Revenue Strategy & Reservations Field Support, APEC] with a dotted line to the Senior Director, Commerce Support, Business Transformation Office, APEC+GC.

This role will provide a bridge between current and future hotel revenue management, guiding deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel revenue management with advanced training delivery skills, ensuring that property teams are fully prepared to optimize ACRS and One Yield functionality and drive revenue performance from day one. 

To accomplish this, the Senior Manager, Digital + Tech Transformation Revenue Management, APEC will develop subject matter expertise covering the end-to-end systems and processes that associates will use to deliver commercial hotel strategies, including Amadeus CRS, One Yield Evolution, Opera Cloud PMS, Opera Sales and Event Solution (OSEM), and use that knowledge to support hotel revenue teams across the continent. The successful candidate will have a deep knowledge of existing revenue management, loyalty revenue management and reservations processes within the continent and the systems that support it, including MARSHA, One Yield, Opera PMS, Opera S&C, CI/TY, SFAWeb/GPO, EMPOWER ResApp, and the Marriott Bonvoy loyalty program with the focus on Revenue Management. Furthermore, the role will understand the shift from MARSHA to Amadeus Central Reservation System (ACRS), and the effects of the change on Revenue Management tasks and processes including rate and price plans, overbooking strategy, guaranteed attributes, non-room products, etc.

KEY RESPONSIBILITIES 

End-to-End Testing and Business Process Validation: 

• Contribute to end-to-end business process validation testing for the discipline, ACRS, One Yield Evolution, Opera Cloud PMS and Opera OSEM.
• Validate business processes across the full lifecycle of the guest journey, not only for Revenue Management.
• Collaborating with relevant stakeholders in commercial service and other discipline teams in the continent.

End-to-End Deployment Validation: 

• Support validation of Land-It tasks, and other items to ensure deployment readiness. 
• Align required changes with relevant stakeholders.

ACRS and One Yield Evolution Setup & Pre-Go-Live Support: 

• Serve as the subject matter expert on ACRS revenue management modules, including rate plans, price plans, inventory types, and non-room product configuration.  
• Serve as subject matter expert on One Yield Evolution modules, including new inventory management and pricing modules. 
• Support properties in validating migrated data, identifying gaps, and completing manual configurations as required. 
• Provide guidance on best practices for rate plan mapping, policy assignment, and inventory categorization. 
• Troubleshoot issues and escalate system or process barriers as needed. 

Digital Learning Path: 

• Partner with Learning and Development (L&D) to ensure property associates receive the training assignments, resources, and system access required for their particular roles.

Workshop Facilitation & Training:

• Lead interactive revenue management workshops and webinars (virtual and/or in-person) for property teams to facilitate training, share best practices, and address common challenges 
• Deliver engaging, hands-on training sessions covering ACRS configuration, data migration, rate plan setup, inventory management, and policy validation. 
• Guide participants through practical exercises, knowledge checks, and system demonstrations to ensure comprehension and readiness.  
• Adapt facilitation style to accommodate diverse learning needs and property types.

Property Support: 

• Act as the SME for property Revenue Management teams, providing timely responses to property questions and triaging challenges raised by properties.

Deployment Support:

• Work closely with Implementation Managers (IMs) during the deployment, focusing on critical task validation and knowledge transfer with property and discipline teams during the Prepare and Ready phases.
• Assist with Command Center operations during the Launch phase, ensuring operational queries and support tickets are resolved promptly.
• Continuing supporting IMs and discipline teams throughout the Stabilization phase, helping properties adapt to new business processes and tools.

Stakeholder Engagement & Change Management:

• Act as a trusted advisor to property revenue teams and deployment teams.
• Communicate complex system concepts in clear, actionable terms.
• Collaboration across other SMEs (including Operations, Reservations, Group, Sales, Events, Finance, and IT) is essential.
• Gather feedback from early adopters and share insights on improving future workshops and deployment processes.
• Foster a collaborative, supportive learning environment.

Materials & Continuous Improvement:

• Utilize and continuously refine workshop facilitation materials, participant guides, and job aids.  
• Stay current on ACRS and One Yield Evolution enhancements, revenue management trends, and training methodologies.
• Contribute to the development of new learning content and process documentation.

Other:

• Perform other duties as needed.

CANDIDATE PROFILE

Technical & Functional Expertise

• Deep understanding of Marriott’s current reservations and revenue management systems and processes, Marriott Bonvoy Loyalty Program, reservations system and processes, including EMPOWER ResApp. 
• Deep knowledge of current Opera PMS, Sales & Catering (including CI/TY and SFAWeb/GPO).
• Ability to quickly learn and build expertise in the new systems and processes that create the entire end-to-end experience for Revenue Management associates, including ACRS, One Yield Evolution, Opera Cloud PMS and OSEM. 
• Ability to interpret commercial and operational requirements and translate them into system workflows.

Operational & Business Acumen

• Strong knowledge of revenue management, sales, events, catering, rooms operations and commercial processes within hotels.

Change Leadership & Stakeholder Engagement

• Ability to support hotels and commercial teams through complex system and process changes.
• Skilled in training, stakeholder communication, and change enablement strategies.
• Strong influencing skills with ability to align cross functional teams across disciplines.

Problem‑Solving & Decision‑Making

• Analytical thinker with strong root cause analysis skills and structured risk mitigation approach.
• Comfortable operating in fast paced, ambiguous environments.
• Strong judgment to prioritize effectively and manage competing demands.

Collaboration & Cross‑Functional Partnership

• Ability to build strong relationships with continent discipline teams and hotel teams. 
• Collaborative mindset focused on shared outcomes and continuous improvement.

Communication & Facilitation

• Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences.
• Ability to simplify complex concepts and provide clear direction during implementation and support phases.
• Confident facilitator of workshops, discussions, and rapid problem-solving sessions.

Adaptability & Resilience

• Effective in dynamic deployment environments with competing priorities.
• Resilient under pressure, maintaining a positive, proactive approach.
• Strong sense of ownership and drive for operational excellence.

REQUIRED QUALIFICATIONS

• 7+ years of progressive experience in revenue management, with at least 3 years in a leadership or SME role.
• Demonstrated experience designing and delivering training or workshops to adult learners.
• Deep knowledge of existing CRS, RMS, PMS, S&C, and other operational systems.
• Strong analytical, organizational, and communication skills.
• Ability to travel as needed for workshop delivery.

Preferred Skills & Attributes

• Experience with large-scale system deployments or property conversions.
• Experience in adult learning, instructional design, or facilitation.
• Change management or project management credentials.
• Collaborative, adaptable, and solutions-oriented mindset.

Tools & Resources Used

• MARSHA/ACRS
• One Yield/One Yield Evolution
• Opera PMS v5.6/Opera Cloud PMS
• CI/TY / SFAWeb/GPO / Opera S&C
• EMPOWER ResApp
• JIRA
• ServiceNow/Power of M ticketing for configuration support
• Product Catalog
• Land-It task management systems
• Workshop facilitation materials (slide decks, participant guides, activity sheets)

The F&B Assistant Operations Manager supports the Operations Manager in overseeing daily outlet operations, ensuring service excellence, operational efficiency, and financial performance within USS/Oceanarium/ACW in Resorts World Sentosa. This role assists in team leadership, revenue optimisation, and guest satisfaction while ensuring compliance with company standards and brand expectations.

Job Responsibilities:

Operational Support & Service Excellence:

• Assist in managing daily outlet operations to ensure smooth and efficient service delivery.

• Uphold and enforce service standards, operational procedures, and company policies.

• Monitor floor operations and provide hands-on support during peak service periods.

Revenue & Cost Control:

• Support revenue generation initiatives, including upselling and promotional activities.

• Assist in monitoring operational costs, inventory control, and waste management.

• Contribute to achieving outlet profitability targets through effective cost management.

Team Leadership & Development:

• Supervise and guide team members to ensure service excellence.

• Assist in conducting training and coaching to improve performance and product knowledge.

• Support scheduling, manpower planning, and team motivation initiatives.

Guest Experience & Quality Assurance:

• Ensure guest satisfaction by maintaining high service standards and promptly addressing concerns.

• Monitor guest feedback and implement improvements where necessary.

• Foster a service-oriented culture focused on delivering memorable experiences.

Job Requirements:

• Diploma in Food & Beverage, Hospitality Management, or equivalent preferred.

• Minimum 2 – 3 years of experience in a supervisory role within F&B operations.

• Proficient in Microsoft Office applications.

• Strong understanding of service standards and beverage knowledge.

• Strong leadership and supervisory skills.

• Good financial awareness and understanding of revenue and cost control.

• Excellent communication and interpersonal skills.

• Strong problem-solving and decision-making abilities.

• Strong organisational and time management skills.

• Ability to perform effectively in a fast-paced and high-pressure environment.

• Able to perform shift work, and willing to work during evenings, weekends and public holidays.

• Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.

Responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff based on company policies, supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

Responsibilities

• Oversee daily restaurant operations, ensuring smooth service, high standards, and strong team coordination.
• Lead, train, and motivate service staff, driving performance and maintaining a positive team culture.
• Manage manpower planning, duty rostering, and staffing levels to support peak business periods.
• Monitor sales performance, control costs, and improve overall profitability through operational efficiency.
• Ensure compliance with licensing, hygiene, and workplace safety regulations at all times.
• Build strong relationships with guests, suppliers, and stakeholders while resolving issues promptly and professionally.

Requirements

• Proven experience in a supervisory or managerial role within F&B or hospitality.
• Strong leadership and interpersonal skills, able to lead from the front in a high-energy environment.
• Commercially aware with the ability to interpret sales reports and manage budgets effectively.
• Organised, adaptable, and confident in handling operational challenges and guest concerns.

Job Description & Requirements

Key Responsibilities

1. Leadership & People Management

• Lead, train, and motivate FOH staff to deliver exceptional service and high energy
• Set team schedules, manage performance, and ensure smooth daily operations
• Create a positive, respectful, and high-morale team environment

2. Guest Experience & Service Excellence

• Ensure every guest enjoys a memorable, high-quality dining and nightlife experience
• Handle guest feedback professionally—both in-person and via platforms like Google & Chope
• Maintain service standards even during peak hours and live events

3. Operational Management

• Oversee day-to-day FOH operations including reservations, table turns, and queue management
• Collaborate with kitchen, bar, and events teams to ensure seamless service
• Ensure cleanliness, ambiance, and music levels reflect the brand’s energy

4. Sales & Promotions

• Work closely with the marketing team on promotions, events, and special nights
• Upsell food and beverage packages (including bottle service and VIP tables)
• Track daily sales, guest count, and performance KPIs

5. Admin & Compliance

• Manage opening/closing duties, stock levels, and POS system reporting
• Ensure adherence to hygiene, safety, and liquor licensing regulations
• Assist in budgeting, rostering, and cost control initiatives

Requirements

• Strong leadership and people skills with the ability to manage a young, diverse team
• Excellent communication and customer service instincts
• Strong grasp of POS systems, basic inventory, and staff scheduling tools
• Prior experience in nightlife or high-volume restaurants preferred
• Able to work in fast-paced environments and willing to commit to shifts that extend up to midnight and weekends.

Job Description & Requirements

As the Beverage Outlet Manager of a beverage outlet, you are fully responsible for all aspects of the outlet's operations from day-to-day service execution and team management to inventory control, cost management, and customer satisfaction. The outlet offers a diverse range of products including juices and ice smoothie. Your role is critical in ensuring smooth operations, achieving sales targets, controlling costs, and delivering a top-tier customer experience.

Key Responsibilities:

1. Outlet Operations & Execution

• Oversee all daily operations of the outlet, ensuring efficiency, cleanliness, and consistency in product preparation and service.
• Ensure all food and beverage items are prepared and served according to brand SOPs.
• Implement and maintain hygiene and safety standards according to local regulations (e.g. SFA/NEA).

2. Manpower Planning & Staff Management

• Lead recruitment, onboarding, training, and development of outlet staff.
• Create and manage effective shift rosters to ensure proper manpower coverage during peak and off-peak hours.
• Monitor staff performance, provide coaching and feedback, and implement disciplinary actions when needed.
• Foster a motivated, team-oriented working environment.

3. Inventory & Ordering Management

• Monitor daily stock usage and place timely orders to avoid overstocking or shortages.
• Conduct regular inventory counts and track wastage.
• Work with suppliers to ensure quality, pricing, and delivery timelines are met.
• Implement controls to minimize spoilage, overproduction, and expired stock.

4. Budget Control & Cost Management

• Manage outlet expenses (labor, inventory, utilities) within allocated budget.
• Monitor and control food cost and wastage against set targets.
• Analyze cost patterns and propose cost-saving initiatives without compromising quality.

5. Sales Target & Business Performance

• Monitor daily sales and track performance against weekly/monthly sales targets.
• Drive in-store promotions, upselling strategies, and menu optimization to increase average order value and profitability.
• Provide sales and operational reports to management with improvement suggestions.

6. Customer Satisfaction & Experience

• Ensure high standards of service to enhance the overall customer experience.
• Handle and resolve customer complaints or feedback promptly and professionally.
• Monitor and improve customer satisfaction scores or ratings (e.g. in-store feedback, Google Reviews, etc.).
• Encourage repeat visits through loyalty programs, promotions, or personalized service.

7. Reporting & Documentation

• Submit daily sales reports, petty cash logs, and staff attendance to management.
• Maintain accurate records of stock levels, supplier invoices, and customer feedback logs.
• Ensure food safety documentation (e.g., cleaning checklists, expiry logs, temperature checks) are updated and filed.

Key Performance Indicators (KPIs):

• Outlet Sales Target Achievement (%)
• Labor Cost % vs Sales
• Food Cost % and Wastage Rate
• Customer Satisfaction Rating (e.g., 4.5+ on review platforms)
• Staff Retention Rate & Training Completion

Company Overview / Employee Value Proposition

Eastern Harvest Foods (Singapore) Pte Ltd, established in 2006, is a leading importer and distributor of frozen seafood and Japanese food products in Singapore. With a broad distribution network and daily refrigerated deliveries, we serve wholesalers, supermarkets, restaurants, hotels, schools, and retail stalls locally and export to Southeast Asia.

Job Summary

Lead and optimize delivery operations by managing a high-performing team and streamlining logistics processes to drive efficiency, cost savings, and customer satisfaction across Eastern Harvest Foods’ group of companies.

Responsibilities

• Lead, coach, and develop a team of delivery personnel to ensure compliance with company policies, rules, and regulations.
• Oversee daily delivery operations to achieve timely and efficient distribution of goods.
• Plan, organize, and coordinate staff deployment and delivery activities across multiple companies to maximize operational effectiveness.
• Analyze logistics operations data to identify cost-saving opportunities and implement process improvements.
• Monitor key performance indicators and logistics metrics to drive continuous enhancement of systems and workflows.
• Collaborate with cross-functional teams and external logistics partners to ensure accurate and timely deliveries to customers.
• Recruit, train, and supervise delivery team members, fostering leadership and professional growth.
• Maintain and update route plans regularly to optimize fleet utilization and delivery schedules.
• Prepare monthly fleet management reports to track performance and resource allocation.
• Conduct regular safety toolbox meetings to enforce SOP compliance and uphold safety standards and regulations.
• Evaluate operational performance and implement strategies to improve efficiency and customer satisfaction.
• Ensure adherence to quality control and assurance standards in all aspects of fleet management.

Required competencies and certifications

• Proven experience in logistics or fleet operations within FMCG trading or related industries is highly preferred
• Strong hands-on experience in fleet planning, route optimization, vehicle scheduling, and operations management
• Demonstrated ability to lead, mentor, and manage teams effectively
• Strong problem-solving skills applied to logistics challenges and operational planning
• Excellent planning and organizational skills to manage dynamic delivery schedules and resources
• Highly reliable and adaptable to a fast-paced, evolving work environment

Preferred competencies and qualifications

• Diploma or Degree in Logistics Management, Supply Chain, or a related field
• Proficiency in logistics and fleet management systems (e.g., ERP Navision system) is a plus

Working Hours

• 5.5 days per week (Alternate Saturday)
• Monday to Friday: 7am to 5pm
• Alternate Saturday: 7am to 12 noon

Work Location: 5 Jalan Tepong, Singapore 619325

Job Responsibilities

• The Assistant Manager will assist the Assistant General Manager and Manager in planning, coordinating and managing staff and services to ensure the Restaurant operations run efficiently and effectively and that customer service standards are maintained at all times. The Assistant Manager will be leading a team of Supervisor, Captains and Service Attendants
• This role will encompass the formulation and implementationof operating procedures and standards, the management and development of staff,and liaise with executive management to ensure that Marina Bay Sands’ short andlong term goals are met
• Support the Management team in achieving the financial,service and other related goals that have been set for the outlet throughdiligent and proactive management skills
• Deputize for the Manager during his/her absence
• Work with staff in service and food preparation to minimizewastage and increase productivity and efficiency
• Review operating results with the team and identifyopportunities to improve performance
• Monitor all cashiering procedures are processed incompliance with accounting standards. Monitor and minimize wastage ofconsumables and maintain labor productivity ratios
• On a regular basis, inspect table set-ups; check forcleanliness, neatness of the restaurant environment ensuring compliance withstandards of cleanliness and order
• Inspect food items are set in proper quantities and to Hotelstandards
• Review the reservation book, pre-assign designated tablesand follow up on all special requests
• Inspect that specified amount of food menus and wine listsare available and in good condition for each meal period
• Anticipate heavy business times and organize procedures tohandle extended waiting lines.
• Seek support from other outlets where appropriate
• Ensure pre-shift meetings with staff are carried out andreview all information pertinent to the day's business
• Respond to guest comments, requests and complaints in atimely and professional manner. Take personal responsibility to resolve issues
• Supervise, mentor, train, schedule and evaluate staff.Prepare and deliver all staff reviews.
• Create a work environment that promotes teamwork,performance feedback, recognition, mutual respect and staff satisfaction
• Monitor guest reactions and confer frequently with servicestaff or captains to ensure guest satisfaction
• Respond to guest comments, requests and complaints in atimely and professional manner. Take personal responsibility to resolve issues
• Manages Human Resources responsibilities for assigneddepartment(s) to include: creating a work environment that promotes teamwork,performance feedback, recognition, mutual respect and employee satisfaction;quality hiring, training and succession planning processes that encompass thecompany’s diversity commitment; compliance with company policies and legalrequirements
• Maintains staff files
• Responsible for maintaining and delivering reviews,discipline, staff awards, flex days, payroll, SRFs, etc
• Approves the schedule and flex day requests for allrestaurant staff
• Responsible for coordinating training of all staff asrequired
• Coordinates inventories and orders food and beverageproducts, supplies and equipment as required
• Maintains guest profiles on a daily basis and takesappropriate actions as necessary.
• Holds daily pre-shift meetings and departmental meetings as needed

Additional Job Description

Job Requirements

Education & Certification

• Certificate or Diploma in Restaurant Management or extensive F&B experience

Experience

• A minimum of 3 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant

Other Prerequisite

• Knowledge of the cuisines in the restaurant, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Founded in 2018, Ebb & Flow Group is a fast-growing Singapore-based hospitalitygroup dedicated to building distinctive brands and delivering exceptional dining experiences.

LeveragingAI and technology to drive growth and scale, our portfolio includes award-winning one Michelin-starred Willow and culture-forward concepts like Casa Vostra, Carlitos and temper. Wine Room & Lounge.

The Opportunity:

We’re looking for a Brand & Commercial Manager (Creative, AI) to drive end-to-end growth and performance for a cluster of key brands. This role is forsomeone with high autonomy, sharp taste and commercial sense who sees AI as astrategic brand and business advantage.

Who you are:

Creative

• You have excellent taste, and care deeply about brand aesthetics
• You know what makes people convert and can create high-quality, social-first content (photo/video/editing/AI)

Commercially-minded

• You understand what drives demand, conversion, and repeat visits
• You balance brand storytelling with business outcomes

HighAutonomy & Highly Executional

• You are driven, self-motivated and have extremely high ownership
• You’re hands-on, proactive and comfortable with ambiguity
• You don’t wait for perfect conditions — you experiment and make things happen

AI-native

You use AI daily and view AI as a massive creative and productivity opportunity. You might not be “technical", but you've dabbled and created with all the latest models, tools and platforms.

• You execute most daily work with the help of AI agents and tools
• Generate insights, ideate and produce creative results using latest models
• Comfortable leveraging AI as a force multiplier, for instance by setting up automations and agentic workflows in the context of marketing, creative and growth

What you’ll be doing:

BrandOwnership

• Lead and own the end-to-end strategy and execution of consumer-first activations to achieve brand and commercial targets
• Be a brand guardian across all digital, social, PR and outlet touch points

SocialMedia, Digital & CRM Marketing

• Own social strategy, execution and performance across platforms (Instagram, TikTok, emerging channels etc)
• Conceptualise and produce high-impact, on-brand content shot on iPhone, with partner videographers, or powered by AI
• Drive CRM initiatives that deepen loyalty and lifetime value
• (Bonus) Hands-on experience with performance marketing and paid media fundamentals

PR, KOL& Partnerships

• Lead earned media strategy to drive reach, relevance and brand authority
• Engage high-impact KOLs and creators aligned with growth objectives
• Forge strategic media and brand partnerships to unlock new audiences and business opportunities

Requirements

• Min 5 years career experience —digital marketing or related field advatageous. Prior F&B, retail, lifestyle, hospitality or similar consumer categories a plus.
• You actively use or are excited to learn more about the latest generative AI tools across image, video, and text (e.g. Midjourney, RunwayML, Higgsfield, TopazLabs, Grok, Perplexity etc)
• Proven ability to run campaigns and produce content that drives real outcomes
• Strong working knowledge of social platforms and performance tracking
• Able to manage multiple moving projects and stakeholders with quality
• Proficient in editing/design/AI tools (e.g. Canva, CapCut, Nano Banana, Kling, Veo etc)

What WeOffer

• High autonomy and a chance to build brands with strong cultural relevance and ultra-high growth
• A team that values taste, speed, and accountability
• Very competitive salary
• Career development in one of Singapore’s most exciting hospitality groups
• Staff discount across all dining concepts in Singapore
• Work-from-anywhere on Mondays
• Medical & Dental Coverage
• Birthday Leave

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Central Kitchen Manager
• Working Location: Senoko
• Working Hours: 5.5 days (Mon – Fri, 8am – 5pm; Sat, 8am – 12pm)
• Salary Package: Basic $8,000 - $10,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for coordinating and controlling production processes to maintain output and reduce waste.
• Develop and put in place safety rules and standards to provide a safe workplace for all employees.
• Train, supervise, and manage central kitchen staff to ensure work is done correctly and efficiently.
• Handle non-compliance issues when needed in a professional and timely manner.
• Carry out other duties or projects assigned by the Director.

APPLY NOW!!!

• At least 5 years of relevant experience managing central kitchen operations.
• Strong experience overseeing large-scale food production.
• Familiar with the Workplace Safety and Health (WSH) Act.
• Working knowledge of Microsoft Office is required.
• Proficient in English; ability to communicate with Mandarin-speaking stakeholders for work purposes is an advantage.
• Willing to travel when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81761 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 6 days (12hours per day)
• Salary Package: Up to $5,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays
• Experience in the Chinese cuisine industry or similar culinary environments will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

The Hospital Operations Assistant Manager/Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and SACH)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

We are partnering with a growing healthcare organisation undergoing digital transformation. They are looking for an IT Manager to lead IT operations, drive digital initiatives, and support the organisation’s adoption of automation and AI technologies.

This role will play a key part in delivering scalable systems, improving operational efficiency, and aligning technology solutions with business needs.

Key Responsibilities

• Lead and manage the IT function, ensuring effective delivery of priorities and outcomes
• Drive the organisation’s technology roadmap, with a focus on applications, automation, and digital initiatives
• Own end-to-end delivery of IT projects, from scoping and prioritisation to implementation and rollout
• Oversee business applications, ensuring performance, reliability, and alignment with operational needs
• Identify and implement opportunities for automation and AI to improve productivity and decision-making
• Partner with stakeholders across the business to translate requirements into scalable technology solutions
• Drive continuous improvement across systems, processes, and user experience
• Establish governance, standards, and best practices for IT and project delivery
• Monitor project performance, risks, and outcomes, providing clear updates to leadership
• Build and develop a high-performing IT team

Requirements

• At least 7 years of experience in IT, digital, or technology-related roles
• Proven track record of delivering IT or digital initiatives end-to-end
• Excellent ability to translate business needs into practical technology solutions
• Effective stakeholder management with good commercial awareness
• Exposure to or interest in AI, automation, or data-driven initiatives

Why Join

• Opportunity to be part of a growing organisation on a digital transformation journey
• High-impact role with visibility to senior leadership
• Hands-on ownership of projects and systems
• Exposure to AI and automation initiatives

EA License : 02C3423

EA Personnel : R22108699

Location: Geylang Bahru/Potong Pasir

Duration: 2 years contract

Working Hours: Mon - Fri, 8:30 - 6

Salary: Up to $6000 + completion bonus

Job Responsibilities:
Keeping Operations Moving

• Manage project support activities and key milestones
• Monitor project financials and relevant processes
• Manage billing and payment collection
• Manage the digital e-services available on the website and app

Turning Data into Insights

• Manage reports and dashboards for management update
• Analyze trends to spot issues, opportunities, and improvement areas

Supporting Projects & Teams

• Support the management team with project coordination and day‑to‑day tasks
• Work with internal and cross‑functional teams to ensure deliverables are aligned and on schedule

Governance and Process Improvement

• Provide support on billing processes
• Develop and ensure timely update of SOPs that support the business
• Contribute ideas that improve processes, controls, and ways of working

Job Requirements:

• 3 years of experience in relevant scope of work
• Strong IT and system capability, with experiencedeveloping dashboards, tools, and digital solutions that support businessoperations
• Proven leadership and influencing skills, with abilityto drive change across diverse team
• Excellent analytical, problem-solving and criticalthinking skills
• Familiarity with workplace tools (e.g. MS excel, MSpowerpoint, Power BI, CRM systems)

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599

Job Highlights:

Join a reputable hospitality environment in a supervisory role overseeing front office operations. Lead a team to deliver exceptional guest experiences while ensuring smooth and efficient daily hotel operations.

✨Location: Central, Downtown

✨Salary: Up to $4,500 (depending on experience)

✨Working Hours: 5-day work week rotating shift work

✨Benefit : Monthly Meal Allowance, Upselling Incentives, Yearly Flexible Benefits, Variable Bonus, and etc..