Total 1,434 Finance / Banking / Insurance job vacancies

About the role

Kaliber is looking for a Finance Executive to support and strengthen the company's finance function. This is a finance-first role. Your primary responsibility is to ensure that Kaliber's accounting, invoicing, payments, payroll coordination, statutory submissions, financial records, and compliance processes are accurate, timely, and well-managed.

Alongside finance, you will support selected administrative work — government grant applications, document coordination, vendor administration, and light office management. You should be comfortable handling detailed financial work while also being practical and hands-on enough to support the admin needs of a growing company.

You will work closely with business leaders, external accountants, tax agents, auditors, payroll partners, and overseas employment representatives to keep our finance and administrative operations running smoothly. Strong ethics, integrity, accountability, and attention to detail are non-negotiable — we are looking for someone organised, dependable, and proactive who brings structure to recurring processes.

What you'll own

Finance & accounting

(65%)

• Manage day-to-day accounting in Xero — accurate records of transactions, accounts, assets, and bank activity.
• Handle full-set or partial-set accounting for assigned entities — accounts payable, accounts receivable, bank reconciliations, and month-end schedules.
• Prepare and issue client invoices accurately and on time; monitor outstanding payments and support client collection follow-ups.
• Liaise with vendors, clients, and internal teams on billing, payment, and finance queries.
• Support payroll coordination, working with internal and external representatives for local and overseas team members.
• Assist with monthly, quarterly, and annual finance submissions — GST, ECI, corporate tax, and other statutory reporting.
• Coordinate with tax agents, auditors, accountants, payroll providers, and other external finance partners.
• Prepare and organise financial documentation for audits, tax filings, grant claims, and management review.
• Maintain accounting controls, documentation standards, and finance processes; support cash flow tracking, expense monitoring, and basic financial reporting.
• Keep finance records complete, organised, and accessible when required.

Grants & finance administration

(10%)

• Assist with government grant applications, claims, submissions, and follow-up documentation.
• Coordinate supporting documents — quotations, invoices, contracts, payment proofs, company information, and project documentation.
• Track grant timelines, claim deadlines, approval statuses, and submission requirements.
• Liaise with government agencies, grant consultants, vendors, and internal stakeholders where required.
• Maintain organised records of grant correspondence, approvals, claims, and compliance documents — accurate, complete, and aligned with finance records.

Administrative & office support

(15%)

• Support administrative tasks connected to company operations, vendor coordination, internal documentation, and compliance records.
• Assist with light office management — supplies, equipment, mail, courier arrangements, workspace coordination, and vendor follow-ups.
• Support onboarding and offboarding administration, particularly finance-related setup, documentation, and access coordination.
• Maintain internal trackers, templates, filing systems, and checklists to improve organisation.
• Support ad hoc administrative tasks without losing focus on the core finance responsibilities of the role.

Management reporting & business support

(10%)

• Prepare basic financial summaries, reports, and management updates.
• Support budgeting, forecasting, and financial planning exercises.
• Help business leaders understand key financial information through clear, organised reporting.
• Identify opportunities to improve finance, grant, and administrative workflows.
• Support ad hoc finance and operational projects as the business grows.

Who you are

Must-haves

• Over 3 years of relevant experience in accounting, finance operations, or administrative finance.
• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Hands-on accounting experience, ideally with Xero, and confident handling full-set or partial-set books.
• Working knowledge of Singapore accounting principles, GST, CPF, IRAS requirements, and statutory filings.
• Singapore Citizen or PR — this role handles local statutory finance and works with Singapore-based entities.
• Strong ethics, integrity, accountability, and attention to detail — non-negotiable.

Technical skills

• Hands-on with Xero for day-to-day accounting and reconciliation.
• Comfortable using Google Sheets and/or Microsoft Excel for tracking, reporting, and reconciliation.
• Comfortable across Google Workspace — Gmail, Drive, Docs, and Sheets.
• Able to maintain organised records, folders, trackers, and documentation.
• Familiarity with payroll, GST filing, accounting documentation, and grant claim processes.
• Confident with digital tools and willing to learn new systems.

Nice-to-haves

• Prior experience with government grant applications, grant claims, or administrative submissions.
• Experience in an agency, media, startup, consulting, or professional services environment.
• CA, CPA, ACCA, or an equivalent qualification (advantageous, not mandatory).

Traits that fit

• Meticulous, detail-oriented, and quality-driven — you take pride in accuracy and proper documentation.
• Highly organised — you manage multiple deadlines and bring order to ambiguity.
• Strong sense of accountability and follow-through; able to work independently with minimal supervision.
• Proactive — you identify issues, ask questions, and improve processes rather than wait to be told.
• Clear and professional communicator, comfortable coordinating with internal teams, vendors, clients, auditors, tax agents, payroll partners, and government agencies.
• Discreet with confidential information; calm, steady, and reliable in a fast-moving environment.
• Transparent, collaborative, and people-centric — interested in how the business works, not just completing tasks.
• Comfortable in a growing business where some processes are still being built.

Benefits

• Flexible working hours and arrangements.
• Work from home, office, or anywhere in the world.
• Generous paid time off — sick and emergency leaves on top of local public holidays.
• Company-owned laptop and productivity equipment if needed.
• Bi-annual performance and salary reviews.
• Private medical insurance coverage upon passing probation.
• Competitive salary.
• Room to grow into a broader finance, operations, or management role over time.

• Well Established Company
• Basic $6000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm
• One Year Renewable Contract

Job Responsibilities:

PROJECT MANAGEMENT:

• Plan, organize, and oversee investment and process improvement projects from initiation to completion.
• Develop detailed project plans, schedules, budgets, and resource allocations.
• Monitor project progress, manage risks, and ensure deliverables align with business objectives.
• Prepare and deliver status reports, project documentation, and presentations to stakeholders and senior management.

PROCESS IMPROVEMENT & OPERATIONAL EXCELLENCE:

• Analyze current investment and operational processes to identify inefficiencies, bottlenecks, and areas for optimization.
• Design and implement streamlined processes, tools, and methodologies to improve accuracy, productivity, and compliance.
• Apply Lean, Six Sigma, or other continuous improvement frameworks to drive measurable performance enhancements.
• Track and measure process improvements, ensuring sustainable implementation.

STAKEHOLDER MANAGEMENT:

• Collaborate with internal teams (Finance, Operations, Compliance, Technology) to align project goals with organizational strategy.
• Communicate project objectives, timelines, and progress clearly across all levels of the organization.
• Manage relationships with external partners, vendors, and consultants as required.

DATA & FINANCIAL ANALYSIS:

• Support investment analysis, feasibility assessments, and ROI evaluations.
• Use data-driven insights to guide decision-making and project prioritization.
• Prepare financial models and business cases for investment initiatives.

Job Requirements:

• Bachelor’s Degree in Business Administration, Finance, Engineering, or related field.
• Project Management Professional (PMP), PRINCE2, or Lean Six Sigma certification strongly preferred.
• 5+ years of experience in project management, preferably within investment, finance, or process improvement functions.
• Experience with process optimization, business transformation, or continuous improvement initiatives.
• Proficient in project management tools (e.g., MS Project, Asana, Jira, Smartsheet) and Excel

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Company

cnrst Pte. Ltd. (Cornerstone) is a client-centric independent financial advisory and wealth management firm committed to helping individuals, families and corporates build enduring financial confidence. Guided by our tagline “The Financial Architect to Your Forevermore,” Cornerstone delivers personalised financial strategies tailored to each client’s long-term goals, combining deep market expertise with a relationship-first approach.

We are seeking an Finance & Operations Manager to oversee finance function, daily business operations, human resource functions, and organisational processes that support sustainable growth and employee success.

Role Overview

The Finance & Operations Manager is responsible for managing the company's financial health, operational processes, compliance administration, and business support activities. This role ensures efficient day-to-day operations while providing strategic financial insights to support business growth, profitability, and regulatory requirements.

Key Responsibilities

Finance Management

• Oversee all accounting and finance functions, including accounts payable, accounts receivable, payroll, budgeting, and cash flow management.
• Prepare monthly management accounts and financial reports.
• Coordinate with external accounts & audits, tax filings, and statutory reporting requirements.
• Monitor revenue, expenses, profitability, and key financial metrics.

Operations Management

• Oversee day-to-day business and office operations
• Develop and improve operational workflows, SOPs, and internal processes
• Manage vendor relationships, procurement, and office facilities
• Support implementation of systems, tools, and automation initiatives
• Providing backend support to Financial Advisors

Human Resource Management

• Manage end-to-end recruitment and onboarding processes
• Maintain employee records, HR documentation, and personnel databases
• Administer payroll coordination, leave management, and employee benefits
• Support performance management and employee development initiatives
• Coordinate employee engagement and culture-building activities
• Ensure compliance with labor laws, workplace regulations, and HR policies

Internal Controls & Governance

• Strengthen internal control processes to mitigate operational and financial risks
• Ensure proper segregation of duties and approval workflows
• Maintain company policies, SOPs, and compliance register

Strategic & Organisational Support

• Support leadership with workforce planning and organisational development
• Monitor HR and operational KPIs
• Assist in change management and organisational improvement initiatives

Requirements

Education & Experience

• Bachelor's Degree in Finance, Accounting, Business Administration, or related field.
• Minimum 3–5 years of experience in finance, accounting, operations, or business management.
• Professional qualifications such as ACCA, CPA, CA, CFA, or equivalent are advantageous.
• Experience within financial services, wealth management, insurance, banking, or financial advisory environments is preferred.
• Proven experience managing budgets, financial reporting, and operational functions.

Skills & Competencies

• Strong organizational and multitasking skills
• Strong financial analysis and accounting knowledge
• Excellent interpersonal and communication skills
• Strong leadership and stakeholder management skills.
• Ability to manage confidential and sensitive information
• Strong problem-solving and conflict-resolution abilities
• Proficiency in Microsoft Office
• Ability to work independently and manage multiple priorities

• Lead and manage the finance team, providing guidance, support, and mentorship to ensure smooth day-to-day operations and timely deliverables
• Review team members’ work to ensure accuracy, completeness, and compliance with reporting standards
• Oversee full set of accounts, including month-end closing, posting of journals (accruals, provisions, deferrals, reclassifications), and balance sheet reconciliations
• Prepare and review monthly financial reports, management reports, group reporting, and cash flow forecasts
• Perform variance analysis and monitor cost accruals/provisions to support financial control
• Oversee tax compliance matters including GST, Corporate Tax, Withholding Tax, and Transfer Pricing
• Manage the full audit process, including preparation of audit schedules and liaising with auditors
• Liaise with external stakeholders such as auditors, tax agents, bankers, and relevant authorities
• Work closely with internal departments to ensure proper financial reporting, controls, and coordination (e.g. stocktake, cost tracking)
• Support budgeting, forecasting, and financial planning processes in collaboration with management
• Drive continuous improvement in financial processes, internal controls, and SOPs to enhance efficiency
• Support ad-hoc projects such as system implementation and process improvements
• Oversee calculation of sales incentives and coordinate with HR for payroll submission
• Handle ad-hoc duties as assigned

Job Requirements

• Bachelor’s Degree in Accounting, Finance, or a related field
• Minimum 3 - 5 years of relevant experience in a full set / all-rounded accounting function

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

*Seeking for a talent who has minimum 6 years of experience handling Banking/Financial services’ IT Risk/Cyber security/Information security/Governance risk including 3 years of hands-on IT technical security/security operations*

THE COMPANY
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. They seek an IT Risk/Cyber Security/Information Security Manager to be part of their team.

JOB RESPONSIBILITIES

• Perform Level 2 IT risk/Cyber security/Information Security or governance risk
• Handle IT regulatory compliance (MAS TRM and information security)/security risk framework
• Handle Incident Oversight and root cause analysis & Control Validation
• Prepare Risk Register, Reporting & Adversarial Attack Simulation Exercises to assess the effectiveness of security controls and detection capabilities
• Provide IT security advisory
• Work closely with other business stakeholders etc.
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
• Has a recognised information security certification such as CRISC, CISSP, or equivalent
• Minimum 6 years of experience handling Banking/Financial services’ IT Risk/Cyber security/Information security/governance risk including 3 years of hands-on IT technical security/security operations
• Solutions-oriented, friendly, helpful, resourceful and able to multi-task

If you would like to explore this opportunity, please email your resume in Microsoft Word format to marie@resolutehunter.com

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please visit our website https://resolutehunter.com

EA Licence 18C9105 
EA Reg R1105305

Job Description

Version2.0 - June 2026

Job Title: Head of Finance & S2P-Q2C

Department: Financial Shared Services

Reporting to: CEO with a dotted line to the COO & GM Southeast Asia

1. Role Summary

Purpose:

To manage and execute the financial control function across OrcaNation’s entities, ensuring accurate

accounting, statutory compliance, fiscal governance, and timely reporting. The role supports strategic

decision-making through robust financial data and risk management. In addition, the Head of Finance will

carry the core responsibility of all processes associated with S2P - Source-to-Pay, or Supply Chain and

Q2C - Quote-to-Cash or Sales & Cash Cycle..

2. Key Responsibilities

Accounting & Reporting

Oversee accounts receivable, accounts payable, and general ledger processes.

Ensure timely and accurate month-end closings (by the 10th of the following month).

Deliver year-end financial statements (by the 20th of the month following year-end).

Maintain clean and auditable records for all entities: Singapore, Malaysia, Portugal, and

Indonesia.

Automate and enhance statutory and stakeholder reporting.

Cash Flow & Forecasting

Provide clear and reliable cash flow forecasts.

Monitor working capital metrics including DSO and DPO, ensuring they meet or exceed agreed

benchmarks.

Compliance & Audit

Liaise with audit and company secretarial service providers to ensure regulatory compliance.

Ensure audits are completed by mid-year with no major findings.

Maintain fiscal governance in line with the Delegation of Authority document.

Budgeting & Financial Planning

Support the annual budgeting process with accurate historical data and forecasting inputs.

Monitor budget adherence and highlight risks or deviations.

Process & System Improvement

Recommend and implement simplifications and improvements in financial processes.

Drive adoption of scalable tools and systems, especially for Commit to Excellence and Quote to

Cash processes.

Risk & Governance

Conduct financial due diligence for new partners, acquisitions, and joint ventures.

Ensure proper governance of financial data and documentation (storage, access, IP , and updates).

S2P - Source to Pay

Optimise the entire S2P Supply Chain process

This includes purchasing and sourcing optimisation

Associated Terms & Conditions and overall vendor management

Cash flow optimisation and the management of the contracts portfolio with our vendors

Q2C - Quote to Cash

Optimise the entire Q2C Cycle and process

This includes the cycle from quoting our customers to receiving the final payments for all

customer experiences

Associated Terms & Conditions and overall contract management

Cash flow optimisation and the management of the contracts portfolio with our customers

3. Role Objectives

Objective:

The main OrcaNation goal is to: Educate billions of people to take better care of our Oceans, the planet

and ourselves. See the Value Creation Plan for essential reading and guidance.

Deliver accurate, timely, and compliant financial information.

Maintain strong internal controls and fiscal discipline.

Support CFO with in-region financial oversight and initiatives.

Enable strategic decisions through reliable financial data and risk insights.

Performance Indicators

Objective:

Detail the key performance indicators (KPIs) or metrics that will be used to assess the team member's

performance in the role. These should directly relate to the responsibilities and objectives outlined above.

Reporting Timeliness

Month-end reports by the 10th of the following month.

Year-end financials by the 20th of the following month.

Audit completion by mid-year.

Financial Health Metrics

DSO and DPO at or better than agreed levels.

Clean audit outcomes with no major findings.

Engagement & Compliance

Positive Employee Engagement Index, improving year-on-year.

Successful grant applications (e.g., Singapore government).

Governance & Risk

Compliance with Delegation of Authority and statutory requirements.

Effective due diligence and risk mitigation in financial operations.

Administrative support role, to be adaptable, fast and detailed in data entry and system.

Job Requirements

• Good Communication and Interpersonal Skills
• Meticulous and Careful with Data
• Able to work in a team effectively
• Able to maintain a high level of confidentiality

Preferably

• Good communication skills
• Meticulous and detailed
• Experienced with Microsoft Office Softwares
• Knowledge in IT, and good with computer systems
• Sensitive with numbers
• Applicants with Certificate in General Insurance (CGI)

Duties & Responsibilities

• Draft, review, and negotiate contracts, agreements, and other legal documents for local and regional operations.
• Provide legal advice on corporate, commercial, and regulatory matters.
• Support compliance initiatives, including antitrust, anti-corruption, and data protection.
• Assist in managing litigation, arbitration, and dispute resolution processes.
• Collaborate with internal teams and external counsel to mitigate legal risks.
• Stay updated on regulatory changes and advise on implications for business operations.
• Ad-hoc duties as per required.

Requirements

• Bachelor’s Degree in Law
• Admission to the Singapore Bar is mandatory
• Min 3-5 years in law firm/ as a legal counsel, preferably in an international business environment.
• Strong knowledge of contract law and regulatory compliance.
• Knowledge of maritime law, trade compliance (including economic sanctions), M&A or industry-specific regulations.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

Responsibilities:

• Manage end-to-end recruitment activities for non-managerial positions, including reviewing job descriptions, posting job advertisements, liaising with recruitment agencies, screening and shortlisting candidates, arranging and conducting interviews, and facilitating candidate selection.

• Provide corporate HR support and act as an HR business partner to local business units.

• Provide HR advisory and operational support to business leaders and employees on a broad range of HR matters.

• Support the Manager in administering the Employee Performance Management System and Employee Learning & Development initiatives.

• Support the planning and implementation of employee engagement initiatives across the organization.

• Assist in the development, implementation, and coordination of HR projects and initiatives.

• Prepare HR analytics, reports, and statistical data for management review and decision-making.

• Assist in reviewing and updating HR policies and standard operating procedures to ensure compliance with company guidelines and statutory regulations.

• Support the Manager in coordinating with the company’s sustainability function.

• Provide regional HR support to subsidiaries, including full-spectrum HR business partnering support to the Thailand subsidiary.

• Support HR operations for the Thailand subsidiary in accordance with established standard operating procedures.

• Handle payroll administration, leave management, and taxation matters for both local employees and overseas employees at the Thailand subsidiary.

• Coordinate with auditors on payroll audit matters for the Thailand subsidiary.

• Support the Thailand subsidiary’s annual salary review and promotion exercises.

• Assist the Manager in reviewing and enhancing employee compensation and benefits programs for the Thailand subsidiary.

• Perform any other HR-related duties as assigned by the Manager.

Requirements

• Bachelor’s Degree or Diploma in Human Resource Management, Business Administration, or related disciplines.

• Minimum 5 years of HR generalist experience, including exposure to regional payroll administration and compensation & benefits
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

• Location: West
• Mon - Fri, 8am - 5pm
• Up to 5k + allowance + AWS + completion bonus
• 1 year contract renewable/convertible
• Regional role

Job Responsibilities:

• Assists in preparing monthly accurate financial statements and closing activities.
• Assists with monthly timesheet management and preparation of schedules.
• Analyzing operational and financial data to build vast databases and prepare reports for management.
• Supporting and preparation of regional group reporting, forecasting, and budgeting.
• Developing revenue, margin, and cost analysis reports using BI tools like Power BI.
• Prepare and assist in cost allocation to regional subsidiaries in accordance with Global Cost Sharing Agreement, including monthly cost allocation reporting.
• Supports and assists the preparation of monthly management review presentation slides.
• Leverage automation tools (Power Automate) to streamline and improve processes.
• Participate and support in the implementation of new systems e.g., ERP system, Expenses Management System.
• Ad-hoc duties as assigned by management.

Requirements:

• Degree in Accounting & Finance
• 3-5 years of working experience in accounting.
• Experience and good knowledge in MS Office, Power BI, Power Automate, SAP Hana/ B1

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

*Seeking for talents in Trade Finance operations experience (Import/Export documentations) in Banking industry*

THE COMPANY

A classic brand with a prominent name in the Banking arena, this bank has a strong emphasis on the people and team's culture. As the bank continues to prepare for growth, they seek for Trade Finance Operations to be part of their Trade Finance team!

JOB RESPONSIBILITIES

• Handle Import (e.g. Letters of Credit, Bills, Guarantees, Trust receipts)
• Handle Export documents (e.g. Letters of Credit, Discounting, Bills collections)
• Perform AML checks
• Prepare client reports
• Work closely with clients and various stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 3 years of Trade Finance operations experience (Import/Export documentations) in Banking industry
• Team player, keen eye for details and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to marie@resolutehunter.com

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Finance Executive (Income Audit) 

The Finance Executive (Income Audit) is responsible for verifying, reconciling, and auditing hotel financial transactions to ensure accuracy, completeness, proper documentation, and compliance with accounting standards, hotel policies, and internal control requirements. This role covers daily revenue auditing, OTA booking and commission reconciliation, financial reporting, discrepancy investigation, voucher monitoring, float cash counts, and audit record maintenance. 

Key Responsibilities 

1. Daily Revenue and Income Audit 

• Verify and post daily revenue from various hotel outlets, including rooms, food and beverage, events, and other revenue-generating departments. 

• Reconcile daily receipts, payments, room revenue, settlements, and booking records against the hotel’s Point of Sale (POS), Property Management System (PMS), and supporting reports. 

• Prepare daily revenue and income audit reports for management review. 

• Ensure all revenue is accurately recorded in the financial system. 

• Attend to any ad hoc tasks or reports assigned due to business or management needs. 

2. OTA Reconciliation and Commission Verification 

• Reconcile OTA bookings, commissions, and payment records against hotel systems and supporting reports. 

• Verify OTA commission deductions and ensure they are properly recorded with complete supporting documentation. 

• Investigate discrepancies relating to OTA commissions, room revenue, settlements, and booking records. 

• Follow up with relevant departments or external parties to resolve OTA-related discrepancies promptly. 

3. Financial Reporting 

• Prepare daily revenue reports and income audit reports for management review. 

• Generate monthly financial statements and other financial reports as required. 

• Assist in preparing ad hoc financial reports requested by management. 

4. Discrepancy Resolution 

• Identify, investigate, and follow up on discrepancies or irregularities in financial transactions. 

• Work closely with Front Office, Reservations, Sales, Revenue, F&B, and other departments to resolve issues and ensure accurate financial reporting. 

• Escalate unresolved discrepancies promptly to the relevant supervisor or manager. 

5. Voucher Monitoring and Controls 

• Monitor voucher issuance, redemption, expiry, and outstanding balances. 

• Ensure voucher transactions are properly documented, authorised, and followed up where necessary. 

• Maintain accurate records of voucher movements and balances for audit purposes. 

6. Compliance and Internal Controls 

• Ensure compliance with hotel policies, procedures, accounting standards, and internal control requirements. 

• Implement and monitor internal controls to safeguard hotel assets and revenue. 

• Assist in internal audits and provide required documentation when needed. 

7. Cash Count and Float Verification 

• Conduct cash counts for the Front Office emergency float and General Cashier float. 

• Ensure float balances are accurate and properly supported. 

• Report and escalate any discrepancies promptly for investigation and resolution. 

8. Record Keeping and Audit Documentation 

• Ensure all supporting documents are complete, properly authorised, and maintained for audit purposes. 

• Maintain accurate and organised records of all financial transactions. 

• Archive financial documents in accordance with hotel policies and legal requirements. 

9. System Management and Process Improvement 

• Oversee the use of financial software and systems relating to income audit functions. 

• Assist in the implementation and maintenance of financial software upgrades, system improvements, and automation initiatives. 

• Support process improvements to enhance accuracy, efficiency, and internal controls. 

10. Training and Development 

• Provide guidance or training to staff on financial procedures, documentation requirements, and hotel policies where required. 

• Stay updated on industry trends and best practices in hotel revenue management, income audit, and financial controls. 

Company Overview / Employee Value Proposition

ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.

At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.

Job Summary

We are looking for a proactive and customer-focused Client Service Specialist to join our growing team in the general insurance industry. In this role, you will provide professional support to clients by handling insurance enquiries, sourcing competitive quotations, coordinating policy renewals, and assisting with claims matters to ensure a seamless customer experience. You will work closely with insurers, business partners, and clients to deliver timely solutions while building strong customer relationships. This opportunity is ideal for individuals who enjoy client interaction, problem-solving, and working in a fast-paced, service-oriented environment with opportunities for growth and business development.

Responsibilities

• Respond promptly to client enquiries to provide accurate general insurance information and solutions
• Obtain and compare competitive insurance quotations tailored to client preferences, budgets, and benefit choices
• Liaise with insurers to request, clarify, and follow up on quotations, policy issuance, and client requests
• Coordinate insurance policy renewals by following up with clients and insurers to ensure timely coverage placement
• Advise clients on claims procedures, notify insurers, track claim progress, and manage case documentation until final settlement
• Set clear expectations with clients and resolve any issues to maintain positive customer relationships
• Collaborate with stakeholders, business partners, and vendors to support product campaigns and promotional activities
• Identify and develop new business prospects and activities to expand client base and insurance solutions offered
• Maintain organized records of client interactions, quotations, renewals, and claims for efficient service delivery
• Work a 5.5-day work week to support client needs and company operations

Responsibilities

Accounts Receivable Operations

• Assist in billing
• Receipting, and processing of refunds
• Maintain accurate financial records
• Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.

Requirements

• Minimum Diploma holders.
• Relevant working experience in customer service, financial services, or an operations role.
• Prior experience handling high-volume phone or email enquiries is an advantage.
• Prior experience with accounts receivable, billing, or debtor management is preferred.
• Proficient in Microsoft Office applications, in particular Microsoft Excel.
• Familiarity with ERP systems such as SAP is an advantage.
• Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.

Job Description

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.

• Liaise with customers to obtain necessary information for shipping documentation generation.

• Enter shipment data in freight management software system.

• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.

• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).

• To prepare shipping documents.

Job Requirements

• Min Diploma or Degree Level or equivalent

• Strong in Microsoft Office Word, Excel, PowerPoint.

• Ability to work in a fast-paced environment and cope with pressure.
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171