Total 33 technical support job vacancies in Finance / Banking / Insurance category in The Philippines

Salary : Basic up to $3000 (depending on experience)
Location: Queenstown MRT
Working Hours : Mon to Thurs (9am – 615pm), Friday (9am - 6pm), One Saturday (9am – 1pm)
Benefits : Completion bonus upon 1 year of completion

Key Duties: 

• Provide administrative support for motor and general insurance, including quotations, renewals and policy issuance. 
• Liaise with insurers, customers and stakeholders to manage inquiries via calls and emails promptly.
• Ensure accurate system updates, proper documentation and compliance with industry standards.
• Support insurance sales, coordinate policy processing professionally.

Key Requirements:

> Candidates with Certificate in General Insurance (BCP, Comgi, PGi) are highly advantageous.

> Min. 2 years of working experience in the related field.

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

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Please be notified that only shortlisted candidates will be contacted.

Sim Shu Hui Reg No.: R25129789
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

About the Role:

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Role Purpose To lead the end-to-end ILP product operations vertical, overseeing the full investment lifecycle from fund order placement through NAV pricing generation, fund accounting and year-end reporting. The role is accountable for ensuring operational excellence, regulatory compliance (MAS and CPFIS), governance integrity, and scalable support for ILP product growth, including new launches and Direct Fund initiatives.

Key Responsibilities

End-to-End ILP Investment Operations Ownership

• Own the complete ILP operational workflow, including:Fund order placement and executionSubscription/redemption processingCorporate actions and lifecycle eventsCash management and reconciliationNAV validation and unit pricing oversight
• Ensure timely and accurate NAV pricing generation
• Oversee fund accounting processes specific to ILP structures
• Serve as the primary escalation point for ILP operational issues

Accountability: Accurate, timely and well-controlled ILP operations across all products.

Regulatory & Governance Oversight (MAS & CPFIS)

• Ensure compliance with applicable MAS regulations governing ILP operations
• Ensure CPFIS-related requirements are adhered to where applicable
• Maintain clear documentation, control evidence and governance frameworks
• Lead regulatory reviews and respond to audit / supervisory queries
• Strengthen ILP pricing governance and oversight framework
• Monitor and manage regulatory risk exposures related to ILP products

Accountability: ILP operations remain fully compliant and audit-ready at all times.

ILP Product Launch & Change Management

• Lead operational readiness for new ILP product launches
• Assess accounting, data, workflow and control implications of new products
• Partner with Product, Actuarial, Risk and Distribution teams on implementation
• Design and embed scalable operational processes before BAU handover
• Support Direct Fund Model initiatives and structural changes

Accountability: Smooth, well-controlled onboarding of new ILP products without downstream remediation.

Fund Accounting & Year-End Responsibilities

• Oversee ILP-related fund accounting activities
• Ensure month-end, quarter-end and year-end closing processes are completed accurately and on time
• Lead preparation of ILP financial schedules and reporting
• Coordinate audit processes related to ILP funds
• Ensure books and records integrity for ILP structures

Accountability: Clean audit outcomes and accurate ILP financial reporting.

Controls, Risk & Operational Resilience

• Establish strong maker-checker and escalation frameworks
• Monitor operational incidents and drive root-cause remediation
• Maintain ILP risk registers and control documentation
• Reduce key-man dependency through documentation and cross-training
• Ensure sustainable resourcing during peak periods

Accountability: Reduced operational risk and strengthened control environment.

Data & Process Optimisation

• Partner with Fund Accounting Transformation & Data Lead to improve:Data qualityWorkflow efficiencyAutomation opportunities
• Identify areas for operational simplification and digitisation
• Ensure ILP workflows align with the broader IVS data architecture

Accountability: Efficient, scalable and future-ready ILP operations.

Key Requirements

• Bachelor Degree in accountancy, finance or relevant
• 8–10 years’ experience in ILP operations, fund accounting or investment operations within an insurer or asset manager
• Strong understanding of ILP product structures and unit pricing frameworks
• Experience managing MAS regulatory requirements and CPFIS considerations
• Proven track record managing product launches and operational change
• Strong audit, governance and control mindset
• Ability to operate in a lean but high-accountability environment