Total 2 technical support job vacancies in Finance / Banking / Insurance category in The Philippines

Responsibilities

Accounts Receivable Operations

• Assist in billing
• Receipting, and processing of refunds
• Maintain accurate financial records
• Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.

Requirements

• Minimum Diploma holders.
• Relevant working experience in customer service, financial services, or an operations role.
• Prior experience handling high-volume phone or email enquiries is an advantage.
• Prior experience with accounts receivable, billing, or debtor management is preferred.
• Proficient in Microsoft Office applications, in particular Microsoft Excel.
• Familiarity with ERP systems such as SAP is an advantage.
• Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.

Job Responsibilities

• Review internal regulations, policies and enhance the financial governance framework
• Manage cash flow, banking relationships and use of banking products and services
• Evaluate the financial health of tenderer
• Analyse financial data to support reporting needs, leveraging analytics and visualisation tools to provide meaningful insights.
• Understand requirements and automate finance processes using digital tools to enhance operational efficiency

Requirements

• Degree qualification – background in Accountancy or other relevant professional qualification with working experience in Finance
• Proficient in the use of open-source analytic tools (e.g. Python), visualization tools (e.g. Tableau)