Total 9 job vacancies by Encompasse

Job Description
1. Process claims applications including eligibility checks and document verification

2. Coordinate with claimants, training providers and internal stakeholders to ensure timely and complete submission of required document

3. Track claim processing status and update internal systems and database accurately

4. Manage appeals and enquiries on claim applications in accordance with established service standards and response timelines

5. Participate in continuous improvements to enhance operational efficiency and transparency

6. Provide support to other projects

Requirements
1. At least A level or Diploma holder

2. 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund

3. Good interpersonal and communicate skills (oral and written)

4. Must uphold strong code of work ethics and confidentiality of information

5. Detailed and meticulous

6. Diligent and committed to meet deadlines

7. Good working knowledge of Microsoft Office, especially in using MS Excel

2-year contract

WFO in Ang Mo Kio, M-F: 8.30am - 6pm

Job Description
1. Grant Processing: manage appeals on claims applications and disbursements including eligibility checks and document verification

2. Coordinate with claimants, training providers and internal stakeholders to ensure timely and complete submission of required document

3. Track appeal processing status and update internal systems and database accurately

4. Participate in continuous improvements to enhance operational efficiency and transparency

5. Provide support to other projects

Requirements
1. At least A level or Diploma holder

2. 1 to 2 years of working experiences (preferably) in processing claims, disbursement, and refund

3. Good interpersonal and communicate skills (oral and written)

4. Must uphold strong code of work ethnics and confidentiality of information

5. Detailed and meticulous

6. Able to work under pressure to meet deadlines.

7. Good working knowledge of Microsoft Office, especially in using MS Excel

1-2-year contract

WFO in Ang Mo Kio, M-F: 8.30am - 6pm

• Process claim application and reply to emails

• Checks for disbursement

• Exception handling and refunds

• Attend to escalated enquiries on claims

• Collation of data / information / statistics for regular reporting

• Provide administrative support

• Undertake additional tasks as assigned.

Requirements
• Possess at least a Diploma or minimally 2 yrs of relevant experience for staff performing the operation functions.

• Proficient with computer use (i.e. Microsoft Word, Excel).

• Able to communicate in English and be conversant in a second language (i.e. Malay, Mandarin or Tamil)

• Customer Service oriented (e.g. courteous, professional and helpful) and preferably with prior experience in customer service.

• Good interpersonal and communicate skills (oral and written)

• Must uphold strong code of work ethnics, in particular confidentiality of information

• Detailed and meticulous

• Able to work under pressure to meet deadlines.

Work Location - Ang Mo Kio
Monday to Friday 8am to 5.30pm

1. Grant Processing: manage appeals on claims applications and disbursements including eligibility checks and document verification

2. Coordinate with claimants, training providers and internal stakeholders to ensure timely and complete submission of required document

3. Track appeal processing status and update internal systems and database accurately

4. Participate in continuous improvements to enhance operational efficiency and transparency

5. Provide support to other projects

Requirements
1. At least A level or Diploma holder

2. 1 to 2 years of working experiences (preferably) in processing claims, disbursement, and refund

3. Good interpersonal and communicate skills (oral and written)

4. Must uphold strong code of work ethnics and confidentiality of information

5. Detailed and meticulous

6. Able to work under pressure to meet deadlines.

7. Good working knowledge of Microsoft Office, especially in using MS Excel

WFO - Ang Mo Kio
M-F: 8.30am - 6pm
1-2 years contract, renewable

To verify and process financial claims in accordance with stipulated policies and guidelines such that claimants are compensated fairly and according to established service standards.

Requirements

- At least A level or Diploma holder

- Good interpersonal and communicate skills (oral and written)

- Must uphold strong code of work ethnics and confidentiality of information

- Detailed and meticulous

- Able to work under pressure to meet deadlines

- Good working knowledge of Microsoft Office, especially in using MS Excel

WFO
M-F: 8.30am - 6pm
Location : AMK
7-month contract

• Administer and process grant applications, including eligibility checks, document verification, and data entry.

• Coordinate with applicants and internal stakeholders to ensure timely and complete submission of required documents.

• Track application progress and update internal systems and databased accurately.

• Participate and assist in continuous process improvements to enhance efficiency and transparency in grant operations.

• Ensure compliance with regulatory, funding agency and organizational guidelines.

• Provide administrative support for grant-related meetings.

Requirements
• Degree in any discipline, or diploma holder with at least 5 years of relevant work experience.

• Prior experience in grant administration, funding operations or similar roles preferred

• Strong attention to details and ability to maintain accuracy under pressure

• Effective communication and interpersonal skills, with a collaborative and professional approach

• Strong time management skills and able to prioritize and multitask effectively

• Resilient and able to handle high workloads or unexpected challenges efficiently.

• Proficient in Microsoft Word, Excel and PowerPoint

Hybrid
M-F: 8.30am - 6pm
Work Location - Tanjong Pagar
2-year contract

1) Administer and process grant applications, including eligibility checks, document verification, and data entry.

2) Coordinate with applicants and internal stakeholders to ensure timely and complete submission of required documents.

3) Track application progress and update internal systems and databased accurately

4) Participate and assist in continuous process improvements to enhance efficiency and transparency in grant operations

5) Ensure compliance with regulatory, funding agency and organizational guidelines

6) Provide administrative support for grant-related meetings

Requirements
1) Degree/Diploma in Business Administration, Finance or related field.

2) Prior experience in grant administration, funding operations or similar roles preferred

3) Strong attention to details and ability to maintain accuracy under pressure

4) Effective communication and interpersonal skills, with a collaborative and professional approach

5) Strong time management skills and able to prioritize and multitask effectively

6) Resilient and able to handle high workloads or unexpected challenges efficiently.

Hybrid
M-F: 8.30am - 6pm
Work Location: Tanjong Pagar

Job Description

• Annual audit claims submission

o Liaise with service providers to ensure annual audited operating subvention claims, auditor report, financial statements and fee schedules are submitted by the policy deadline.

o Liaise with service providers on any queries or missing documents pertaining to annual audit claims submission

• Processing of the annual audit adjustment claims

o Verify the eligibility and accuracy of annual operating subvention claim using RPA software.

o Liaise with service providers on exceptions generated from the validation checks and resolve the exceptions by policy deadline.

o Prepare claim memo according to template and upload onto grant system using RPA software and upload

o Ensure the RPA generated claim memo and claim in system is accurate and correct before routing for approval.

o Ensure that annual adjustments are processed and credited to service providers by the policy deadline.

Requirements

• Degree in accountancy and experience in audit preferred, or any discipline with experience in grant administration and disbursement

• At least 4 years of relevant working experience, fresh graduates who possess relevant skillsets may be considered for the role

• Highly analytical and meticulous with a high level of integrity

• Proficient in MS Excel and handling of huge datasets

• Able to work in a fast-paced environment and under pressure

• Good team player and willing to embrace and manage change

• Experience with Data analytics software and Robotic Process Automation (RPA) would be added advantage

Work Location - Tanjong Pagar
Hybrid, Monday - Friday: 8.30am - 6pm
2-year contract

1. Process claims applications including eligibility checks and document verification

2. Coordinate with claimants, training providers and internal stakeholders to ensure timely and complete submission of required document

3. Track claim processing status and update internal systems and database accurately

4. Manage appeals and enquiries on claim applications in accordance with established service standards and response timelines

5. Participate in continuous improvements to enhance operational efficiency and transparency

6. Provide support to other projects

1) At least A level or Diploma holder

2) 1 to 2 years of working experiences (preferably) in processing claims, disbursement and refund

3) Good interpersonal and communicate skills (oral and written)

4) Must uphold strong code of work ethics and confidentiality of information

5) Detailed and meticulous

6) Diligent and committed to meet deadlines

7) Good working knowledge of Microsoft Office, especially in using MS Excel

Work Location - Ang Mo Kio
Mon to Fri 8.30am to 6pm
2-year contract