Total 70 technical support job vacancies in Engineering category in The Philippines

We are looking for a Technical Delivery SME to lead the delivery and technical evolution of our competency program across the AP region, including the Engineer in Training (EIT) Program, internships, and the Graduate Engineer Training (GET) Program.

The Technical Delivery SME is responsible for delivering technical training content for Early Career programs across AP (including EIT, interns, and GET programs where applicable). This role leads technical content delivery, supports curriculum refinement in coordination with global RAU and program teams, maintains lab equipment and hardware assets, and ensures technical readiness for all programs.

Outside of scheduled EIT cohort delivery windows, the SME will support the AP Competency team through technical facilitation, lab maintenance, and delivery of competency‑related training for existing employees.

This role blends technical expertise, instructional delivery, content development, and lab ownership, and requires strong collaboration across regions and functions.
 

Key Responsibilities:

• Technical Training Delivery

  • Deliver classroom and lab‑based technical curriculum for AP Early Career programs.

  • Support delivery of technical content even when not leading a session (e.g., assisting other instructors, facilitating labs).

  • Manage a dynamic and fast‑paced learning environment to ensure high‑quality learner outcomes.

  • Provide real‑time coaching and technical feedback to participants, escalating concerns when required.

  • Ensure development and delivery is in alignment with global best practices leading to consistent development of early career trainees and learner outcomes.

  • Identify learner technical gaps and support trainees through structured coaching.

  • Manage performance concerns in partnership with the AP Early Career Program Manager.

• Curriculum & Content Development

  • Act as technical curriculum SME for the region—refining, updating, and expanding program content as required.

  • Work with global RAU and global program teams to support curriculum alignment, incorporate updates, follow best practices, and ensure regional consistency.

  • Support and maintain documentation of standard processes, curriculum changes, and technical delivery guidelines.

• Lab Ownership & Technical Infrastructure Management

  • Own the AP Early Career Program lab environment and associated hardware.

  • Ensure equipment readiness, availability, calibration, and compliance with safety expectations.

  • Troubleshoot technical issues, perform maintenance, and coordinate repairs or replacement as needed.

  • Maintain accurate inventories of hardware, software, licensing, and loaner equipment.

• Support for AP Competency Team (Non‑EIT Periods)

  • Deliver or co‑deliver technical content for ongoing AP competency programs (existing engineering workforce).

  • Assist with onboarding modules, technical labs, or refreshers as allocated by Global Programs Delivery Manager in support of AP Competency Leadership requests.

  • Serve as a subject matter expert to help review competency curricula and provide technical feedback on program improvements.

  • Partner with the AP Competency team to maintain a labor share program with LCS engineers

• Cross‑Functional Collaboration

  • Work closely with Early Career Program Managers, the AP Competency team, RAU, global technical SMEs, and engineering organizations.

  • Provide regional insights to improve global content design and lab standards.

  • Participate in global SME communities of practice and contribute to continuous improvement initiatives.

The Essentials - You Will Have:

• Bachelor’s Degree

• Legal authorization to work in Singapore

• Travel 10-30% of time, domestic or international

• Ability to support long hours on critical times during the EIT Program Delivery, and support off hour calls with the Global Early Career team

The Preferred - You Might Also Have:

• Experience in the early career space

• Experience delivering technical training, technical onboarding, or field service engineering.

• Strong knowledge of Rockwell Automation products, software, and industrial automation technologies.

• Ability to present and communicate effectively with learners, peers, and leadership.

• Experience maintaining or configuring industrial automation equipment or labs.

• Experience collaborating with global content development or engineering teams.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid #LT-CT1

Job Summary:
We are looking for a Service Desk Analyst to serve as the first point of contact for IT support, providing technical assistance to users via phone, email, self-service portal, or onsite. The role involves troubleshooting hardware, software, and access-related issues, managing incidents through ITSM tools, and ensuring timely resolution in line with SLA standards.

Key Responsibilities:

• Provide Level 1 IT support and resolve user issues related to hardware, software, and network.

• Log, track, prioritize, and manage incidents and service requests using ITSM tools (e.g., ServiceNow).

• Escalate complex issues to L2/L3 support teams when required.

• Manage user account lifecycle (joiner, mover, leaver) and access provisioning (Active Directory, email, systems).

• Perform OS imaging, software installation, device setup, and endpoint support (Windows and Mac).

• Support incident management, including major incidents and SLA tracking.

• Maintain documentation, knowledge base articles, and SOPs.

• Collaborate with IT teams and stakeholders to ensure effective service delivery.

Requirements:

• Experience in Service Desk, IT Support, or Desktop Support role.

• Hands-on experience with ITSM tools such as ServiceNow.

• Knowledge of Windows, Mac OS, Active Directory, and access management.

• Familiarity with remote support tools (e.g., TeamViewer).

• ITIL Foundation certification is an advantage.

• Good troubleshooting, communication, and multitasking skills.
  
  
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Key Responsibilities

• Participate in Test Automation project(s) to develop software applications to implement the required functions.

• Define software specifications, develop coding and documentation for a variety of software applications, compile user manuals and release notes for patches/upgrades.

• Interface with internal customers for testing requirements, conduct analysis to develop automation solutions for deployment and implementation.

• Perform software tests on code and enhancements, identify application bugs, and implement solutions to improve quality and performance.

• Utilize automation technology and software solutions to increase testing efficiency.

• Investigate inquiries, questions, feedback, and issue reports from internal customers.

• Design data schemes and set up the databases that software interacts with, implement access control from both logic and data layers, and optimize queries for performance improvements.

• Collaborate with IT and Data Analytics teams on various software projects as needed.

• Compile data for regularly scheduled or special reports, analysis, and statements.

• Perform other duties as assigned.

Job Requirements

• Minimum BS Degree in Computer Science, Software Engineering, Electrical & Electronic Engineering, or relevant disciplines.

• At least 3 years of experience developing software using C#, React, TypeScript, Python, or VB.NET.

• Experience in SQL and various database design and development.

• Hands-on experience with programming tools such as Visual Studio, VS Code, Git, etc.

• Experience in Data Comm, Device Control, SEMI SECS/GEM, EDA, PLC, or TCP/IP-based automation is a plus.

• Excellent communication skills to work with engineering teams to determine software requirements; strong teamwork spirit.

• Fluent in spoken and written English.

• Strong accountability, initiative, and ownership to deliver results.

Responsibilities:

• Preparation of process scheme/process flow diagram/FEED and process description
• Familiar with material and heat balance calculations and thermal rating of heat exchangers
• Development of process data sheets and able to perform NPSH/hydraulic calculation and equipment and line sizing
• Participate in HAZOP Study and develop the P&ID
• Prepare material selection diagram and establish requirements for any chemicals, solvents and catalyst
• Perform relief valve sizing, control valve sizing and popping philosophy
• Prepare the equipment and line list and review the various equipment and instrument data sheets
• Interface/coordinate with other discipline for design development

Requirements:

• Degree in Chemical Engineering
• Preferred 5 years of design experience for process system in the oil and gas, chemicals storage and process environment.
• Familiar with respective code of practices for process design and fire protection such as API, NFPA, SS532, SS634 etc.

• MNC Company
• Basic $2700 - $3200 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West / On-site
• Working hours: Monday to Friday (8.30am to 5.30pm)

Job Responsibilities:

Commissioning at Customer Premises

• Attend site commissioning sessions with customers and contractors.
• Conduct end-user training on the operation and maintenance of Intruder Alarm, CCTV and Access control systems.
• Inspect and verify contractor’s installation work to ensure it meets quality and technical requirements.
• Confirm that all installations and configurations comply with the specifications stated in the quotation or work order.
• Document commissioning activities and provide reports to relevant stakeholders.

Attend to Customer’s Complaints On-site

• Respond promptly to service calls and troubleshoot system issues on-site.
• Diagnose, repair, and test faulty equipment or system components.
• Provide technical support and advice to customers to resolve issues efficiently.
• Liaise with internal teams and suppliers for parts replacement or technical escalation when required.
• Ensure customer satisfaction through professional communication and quality service delivery.

Job Requirements:

• Possess minimum Nitec / Diploma in Electrical / Electronic / Mechatronic Engineering or related field.
• Experience in Intruder Alarm, CCTV and Access control systems or similar low-voltage systems preferred.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Responsibilities:

• Design, maintenance and continuous improvements of assigned Shop Floor Automation (SFA) applications and components

• Provide 24x7 Level 1 & 2 support for the proper operation of Production lines

• Work with other IT teams towards common goal of improving system response time and maximizing system availability

• Gather requirements to design, develop and deploy new versions of SFA applications especially Equipment Manager automation solutions

• Documentation of requirements and coordination of enhancements in the assigned area

• Plan, coordinate and conduct training for assigned applications

• Work with other sections and departments on productivity enhancements, error / cost reductions and other improvement projects as and when needed

Job Requirements:

• Degree in Computer Science, Computer Engineering or related fields, OR
• Diploma in Computer Science, Engineering or equivalent fields with at least 3 years of working experience in Equipment Manager Automation solutions
• A good team player with good communication skills and able to work independently
• Knowledge of SQL in Oracle
• Experience with the following would be a plus
• MES, TIB/RV and shop floor automation
• SECS (SEMI Equipment Communication Standard) and Tibco (TIB / RV)
• ZNT PAC development
• Executing fab automation project cycle and CIM products (SPC, RMS, MES)
• High technology manufacturing environment

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor Singapore 787542 [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm
• Salary: $3,000 - $4,000

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• Diploma / Degree in Engineering (Mechanical, Electrical, or Controls).
• A proven track record in a technical support or sales engineering role is preferred
• Reports directly to the Sales Manager and Project Manager.