Total 14 support analyst job vacancies in Engineering category in Islandwide

Main Responsibilities: 

• Provide technical support for process equipment
• Drive optimization and troubleshooting of UF & centrifugation systems
• Support process performance and equipment readiness
• Work closely with automation (DeltaV) and operations teams

Requirements: 

• 5 – 8 years experiences in biopharma manufacturing
• Strong knowledge of Ultrafiltration (UF) & Centrifugation systems
• Possess hands-on DeltaV exposure
• Strong ability to bridge process, equipment and automation

Contract Duration: 12 months with options to renew based on performance

Key Responsibilities

• Design, develop, and maintain applications using C#, .NET Framework (.NET 4.5+), frontend frameworks, and SQL Server in a production-critical environment.
• Take end-to-end ownership of assigned modules, including development, enhancements, and defect resolution.
• Provide L2/L3 production support, including incident troubleshooting, root cause analysis (RCA), and permanent remediation.
• Manage and prioritise high-volume work queues / operations tasks, ensuring SLA compliance.
• Drive code quality and maintainability, including refactoring and reduction of technical debt.
• Collaborate with cross-functional teams to resolve integration and system dependencies.
• Review and approve technical designs, code, and documentation, ensuring adherence to standards.
• Proactively identify risks and recommend improvements to enhance system performance, stability, and observability.
• Utilise monitoring and logging tools to detect issues early, analyse system behaviour, and improve reliability.

Mandatory Requirements 

• 6–8+ years of hands-on experience in .NET development within enterprise systems.
• Strong backend expertise in:C#, ASP.NET / MVC (mandatory)SQL Server /Oracle DB (query optimization, indexing, performance tuning)
• Frontend experience in:AngularJS OR ReactJS (mandatory at least one, hands-on)Exposure to modern frontend frameworks is an advantage
• Proven experience in:Application Maintenance & Support (AMS) / production support environmentsIncident management, RCA, and issue ownership
• Mandatory experience in Public Sector / Government projects
• Experience in domain systems such as healthcare, insurance, or other large-scale transactional systems is strongly preferred
• Strong understanding of:Multi-tier architecture and system integrationsSecure coding practices
• Hands-on experience with:Version control (Git / TFS)Structured release/delivery processes (CI/CD exposure preferred)Monitoring and observability tools (e.g., logging, alerting, performance monitoring)
• Strong problem-solving mindset with excellent investigation and troubleshooting skills, with the ability to analyse complex issues, identify root causes, and implement effective resolutions in production environments
• Proven ability to operate effectively in SLA-driven environments
• Familiarity with AWS or Azure cloud environments
• Able to join within short notice (preferred: ≤ 1 month)

Advantageous Skills

• Experience in large-scale, high-transaction systems
• Exposure to microservices or API-driven architectures
• Experience with advanced monitoring, logging, and performance tuning tools

Behavioural Expectations

• Strong ownership and accountability mindset
• Ability to work independently and manage priorities effectively
• Proactive communicator with stakeholders and project managers
• Capable of guiding junior developers and enforcing best practices
• Comfortable operating in a fast-paced AMS/support environment
• Demonstrates a systematic and analytical approach to problem-solving under pressure

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous: CCNA, CCNP and CCIE (Voice)

• MNC Company
• Basic up to $4000 + Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan (walking distance from MRT)
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• Handles end user requests for hardware and software for supported clients.
• Troubleshoots technical issues and provides user support through timely problem ticket resolution
• Updates, tracks, and maintains assigned support tickets
• Escalates incidents and service requests as appropriate to ensure timely resolution
• Maintains site documentation and maintenance records
• Provides IT infrastructure support for warehouse and logistic projects
• Contributes to desktop and laptop software upgrades and refresh initiatives
• Work with third party vendors to resolve hardware and software issues.
• Performs other duties as assigned.

Job Requirements:

• Possess minimum Bachelor's Degree in IT / Computer Science or equivalent with 1-3 years of relevant experience.
• Experience in Azure cloud services, Intune device management, and Microsoft Copilot adoption is an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Work Location                            : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day                                     : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

·        To lead the quality improvements through working with all relevant department and supplier on the Kaizen activities.

·        To understand customer manufacturing quality requirement & align with the business agreement so as to work effectively with all suppliers to achieve KPI target for the line rejection.

·        Perform analysis on internal defects and drive improvements from relevant departments to achieve quality KPI.

·        To support Quality System Lead in ISO implementation for the company

·        To collaborate with internal team and provide support to Quality System Lead in all certifications requirement for the products as stated by customer

Requirement:

·        Degree/Diploma in Engineering with at least 3 years of relevant working experience in Manufacturing

·        Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

·        Strong problem-solving and interpersonal skills

·        Ability to work with minimal supervision

·        Able to handle customer complaint and work well with internal & external department to resolve quality issue

·        Able to provide constructive solution / advice to the team

·        Good knowledge in ISO management and customer audit

Compliance with RBA standards

We are a Systems Integrator and SAP Support Services provider seeking a motivated and eager-to-learn fresh graduate to join our SAP Basis Team.

**We welcome applications from candidates seeking either permanent or contract roles, and the final offer will depend on the candidate’s suitability and alignment with our needs. **

What You’ll Be Doing (with On-the-Job Training):

You’ll be supporting our consultants to: -

• Perform SAP system installations, upgrades, patching, and landscape maintenance
• Administer SAP databases (e.g. HANA, MSSQL) and ensure system health and performance
• Monitor systems, troubleshoot issues, and optimize performance
• Manage transports, system backups, and disaster recovery planning and testing
• Collaborate with infrastructure, cloud service, and functional teams
• Handle user administration, role assignments, and security configurations
• Provide on-call support for production systems as part of a support rotation
• Maintain clear and up-to-date documentation of system configurations, procedures, and enhancements

Qualifications:

• A Bachelor’s degree in Computer Science, Information Technology, or a related field
• A genuine interest in SAP technology, system administration, or enterprise IT
• Familiarity (or coursework) in operating systems such as Linux or Windows Server
• Basic understanding of databases and networking concepts is a plus
• Willingness to learn SAP Basis, cloud environments (e.g., AWS, Azure), and IT support best practices
• Strong problem-solving mindset and the ability to communicate clearly with team members
• No prior SAP experience is required, but internships, projects, or certifications will be advantageous

Testing Engineering Senior Analyst

Responsibilities

• Review and analyze system specifications• Collaborate with QA Engineers todevelop effective strategies and test plans
• Prepare efficient test cases
• Execute test cases (manual or automated) and analyze results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams via HPQC
• Help to troubleshoot issues
• Conduct post-release/ post-implementation testing
• Arrange and participate daily de-brief meeeting
• Work with cross-functional teams to ensure quality throughout the softwaredevelopment lifecycle

Requirements

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agileframeworks and regression testing.
• Experience in Insurance Domain
• Ability to document and troubleshoot errors
• Working knowledge of test management tool – HPQC, Tosca, Jira, Playwright
• Excellent communication skills
• Analytical mind and problem-solving aptitude
• Strong organizational skills

Interested candidates, please send your CVs on as@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Responsibilities:

IT Network & Infrastructure

• Oversee the design, implementation, maintenance, and optimization of IT networks, systems, and infrastructure.

• Ensure high availability, scalability, performance, and reliability of IT services across the region.

• Lead infrastructure planning, system upgrades, and disaster recovery/business continuity initiatives.

IT Security & Compliance

• Establish and enforce IT security policies, standards, and governance frameworks.

• Ensure compliance with regulatory, legal, and industry requirements (e.g. data protection, cybersecurity).

• Oversee risk management, security monitoring, incident response, and periodic security audits.

Vendor & Software Partner Management

• Manage relationships with external vendors, software developers, and technology service providers.

• Oversee contract negotiations, service level agreements (SLAs), and vendor performance.

• Ensure vendors deliver solutions that meet business, security, and compliance requirements.

IT Help Desk & User Support

• Lead IT help desk operations with partner vendors to provide timely and effective end-user support.

• Establish service standards, KPIs, and escalation procedures for incident and problem management.

• Ensure a consistent IT support experience for users across all locations.     

Job Requirements:

• Minimum Diploma in It related study

• Minimum 3 years of working experience

• Hands-on experience in network administration, systems management, and end-user support.

• Working knowledge of IT security practices and compliance requirements.

• Experience managing external vendors and service providers.

• Experience in financial services or insurance industry will be an advantage

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd      

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Location: West (Onsite)

Employment Type: 2-year contract (renewable)

Only open to Singapore Citizens (MSD clearance required)

Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing, and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide training, coaching, and orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

Requirements:

• Candidate must possess at least a Higher Nitec in IT-related qualification/Diploma in IT

• 1-2 years’ experience in similar capacity, Technical Skills, and experience supporting Computing Devices

• Computing Devices Platform Supported: Windows, iOS, and Android

• Professional competencies that include:

• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Responsibilities

• Design and develop AI/ML solutions using LLMs, NLP, and Deep Learning models
• Build and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases
• Develop and deploy CNN–RNN based architectures for multimodal applications (vision, speech, text)
• Integrate AI models into production systems via REST APIs and microservices
• Develop scalable backend services using Python
• Deploy, monitor, and maintain AI solutions on AWS (or other cloud platforms)
• Build and manage end-to-end ML pipelines, including data ingestion, training, evaluation, and inference
• Optimize model performance for latency, scalability, and cost efficiency
• Collaborate with cross-functional teams to translate business requirements into AI solutions
• Implement CI/CD pipelines for model deployment and continuous integration
• Ensure best practices in model governance, security, and compliance

Requirements

• 3+ years of programming experience in Python
• Strong hands-on experience with LLMs (Eg: Claude)
• Experience building RAG pipelines and vector search systems
• Solid understanding of Machine Learning & Deep Learning concepts
• Experience with CNN, RNN, or Hybrid architectures
• Experience in Natural Language Processing (NLP)
• Experience with REST APIs and Microservices architecture
• Hands-on experience with AWS services
• Experience with Docker and CI/CD tools, GitHub, Jenkins
• Experience with frameworks like TensorFlow or PyTorch
• Experience with LangChain, LangGraph, or AI agent frameworks
• Experience with multimodal AI systems
• Experience in data pipelines and distributed systems
• This role requires weekend on call support

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.
• Mentoring and cross-training staff with a standardized training program and documentation.
• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.
• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.
• Coordinating and ensuring timely calibration of laboratory equipment.
• Maintaining good laboratory housekeeping with the team.

Requirements:

• Min Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/ChemicalEngineering.
• Some lab exp in chemistry / Fragrance lab

Office hours, Mon to Fri

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

Job Overview

We are looking for a hands-on IT Engineer to support and enhance shopfloor automation systems within a high-tech manufacturing environment. This role focuses on ensuring system reliability, driving automation improvements, and supporting production-critical applications.

Key Responsibilities

• Develop, maintain, and enhance shopfloor automation (SFA) applications
• Provide 24/7 Level 1 and Level 2 support for production systems
• Collaborate with cross-functional IT teams to improve system performance and availability
• Gather requirements and implement enhancements for automation solutions, including equipment integration
• Maintain documentation and support change implementation activities
• Conduct user training and support system adoption
• Drive continuous improvement initiatives across production and operational workflows

Requirements

• Diploma or Degree in Computer Science, Engineering, or related field
• Experience in automation systems or manufacturing IT environments
• Knowledge of Oracle SQL and database concepts
• Exposure to shopfloor systems, MES, or automation platforms is advantageous
• Familiarity with SECS/GEM, TIBCO (TIB/RV), or equipment integration is a plus
• Strong teamwork, communication, and problem-solving skills

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability