Being a technical member of a company’s digital strategy, purposefully transforming IT systems and infrastructure into a dynamic, secure, and cost-optimized cloud ecosystem.
To bridge the gap between business goals and technical execution by architecting high-availability solutions that ensure business continuity, automating workflows via Infrastructure as Code to accelerate product delivery, and enforcing rigorous identity and data security to mitigate global cyber risks. Ultimately, their role is to ensure that every dollar spent on the Microsoft Azure platform translates into operational agility and a competitive advantage for the organization.
2nd level end users support and daily IT operation
POSITION ACCOUNTABILITIES
- Deploy, configure, and manage Azure cloud infrastructure (VMs, AKS, App Services, networking, storage, security)
- Monitor system performance, troubleshoot incidents, and optimize workloads
- Automate infrastructure using Jenkins, PowerShell, Azure CLI scripting
- End-user support and escalation
- Ensure compliance with security, governance, and operational standards. Like MAS TRM, PCI-DSS
QUALIFICATIONS AND EXPERIENCE
- Experience: 5-6 years or above relevant experience in Azure
- Azure Application Services
- Azure Gateway and Load Balancing
- Azure Networking (TCP/IP subnetting, VoIP, VNet Peering, S2S & P2S VPN)
- Azure CLI, PowerShell, YAML or others automation scripting
- Experience in Cloudflare DNS and Web Application Firewall
- Experience in cloud and network monitoring (Azure monitor, Log Analytics, Dynatrace, Grafana, PRTG)
- Experience in Azure Kubernetes Services (AKS) & Container
- Experience in DevOps and CI/CD tools (Azure DevOps, Jenkins, Bitbucket, Terraform)
- Experience in Visual Studio Code, Docker, OpenLens tools
- Experience in support Microsoft Entra ID and Microsoft 365 suite
- Good troubleshooting and operational support skills
- Degree in Computer Science or equivalent work experience
- Preferred Academic & Certification
- Microsoft Certificate: Azure Associate, DevOps Engineer Expert, Azure Security Engineer, Azure Solutions Architect or above. Foundational certs will be considered if coupled with reasonable experience with Azure or Microsoft server product.
- Others relevant certifications (e.g., CISSP, GIAC) are a plus.
- Soft Skills
- Strong communication and teamwork skills
- Ability to work independently in fast-paced environments
- Good problem-solving mindset
- Stakeholder coordination experience
