Total 2 job vacancies by Bitralis Pte. Ltd.

IAM Operations Engineer – Singapore (Singaporeans Only)

We are looking for a skilled and motivated IAM OperationsEngineer to support and enhance our enterprise Identity and Access Management(IAM) environment across cloud and enterprise platforms.

The ideal candidate will have hands-on experience withMicrosoft Entra ID and AWS IAM Identity Center, with strong knowledge ofauthentication, authorization, SSO, MFA, federation, and cloud identitysecurity best practices.

This role works closely with security, infrastructure, andapplication teams to ensure secure, seamless, and compliant user accessmanagement across the organization.

Key Responsibilities

Identity Platform Management

• Administer, operate, and support enterprise IAM platforms including:
• Microsoft Entra ID (Azure AD)
• AWS IAM Identity Center
• Manage and support:
• Single Sign-On (SSO)
• Multi-Factor Authentication (MFA)
• Conditional Access
• Federation services
• Implement and maintain IAM policies, standards, and operational procedures
• Integrate IAM solutions with cloud services, SaaS applications, and on-premises systems
• Perform user access reviews, audits, and compliance activities
• Participate in IAM upgrades, maintenance, and enhancement activities during scheduled maintenance windows

User Support & Operations

• Provide Level 2 / Level 3 operational support for IAM-related incidents and service requests
• Monitor IAM platform health, availability, and performance
• Troubleshoot authentication, access, and federation-related issues

IT Service Management

• Work within ITIL processes for:
• Incident Management
• Problem Management
• Change Management
• Maintain detailed ticket updates, troubleshooting records, and resolution documentation
• Ensure SLA compliance and timely issue resolution

Required Skills & Qualifications

• Singaporeans only
• Degree in Computer Science, Information Technology, Cyber Security, or related discipline
• 6–8 years of relevant IT experience
• Minimum 1 year of hands-on IAM or identity operations experience
• Strong practical experience with:
• Microsoft Entra ID (Azure AD)
• Users & groups
• Conditional Access
• MFA
• Enterprise Applications
• SSO
• AWS IAM Identity Center
• Permission Sets
• Account Assignments
• Federation
• Strong understanding of:
• Authentication & Authorization
• RBAC
• Least Privilege
• Federation concepts
• Experience with IAM protocols:
• SAML 2.0
• OAuth 2.0
• OpenID Connect
• Familiarity with cloud security best practices
• Strong troubleshooting and analytical skills
• Good communication and documentation abilities
• Ability to collaborate effectively withtechnical and business stakeholder

Preferred Skills

• Experience supporting hybrid identity environments (On-Prem AD + Cloud)
• Relevant certifications such as:
• Microsoft Certified: Identity and Access Administrator Associate

Endpoint Security Engineer – Singapore (SingaporeansOnly)

We are hiring an experienced and hands-on Endpoint SecurityEngineer to manage, operate, and enhance enterprise endpoint protectioncapabilities across our organization. The ideal candidate will have strongexperience in endpoint security operations, incident management, and enterprisesecurity tools such as Symantec Endpoint Protection Manager (SEPM) and/orMicrosoft Defender.

This role requires close collaboration with IToperations, security teams, and end users to ensure enterprise endpoints remainsecure against evolving cyber threats.

Key Responsibilities

Endpoint Protection & Security Operations

• Administer, maintain, and support Symantec Endpoint Protection Manager (SEPM), Microsoft Defender, or equivalent endpoint security platforms
• Deploy, configure, and manage endpoint protection policies including:
• Anti-malware
• Intrusion Prevention Systems (IPS)
• Firewall policies
• Device control
• Monitor endpoint security alerts and investigate incidents
• Perform root cause analysis and remediation activities
• Generate regular security posture and compliance reports
• Manage the complete lifecycle of endpoint security agents
• Execute upgrades, patching, and rollout activities during maintenance windows

User Support & Incident Management

• Provide Level 2 / Level 3 support for endpoint security-related incidents and requests
• Troubleshoot endpoint protection issues across Windows and/or Linux environments
• Work closely with internal IT and security teams to resolve operational issues efficiently

IT Service Management

• Follow ITIL processes for Incident, Problem, and Change Management
• Maintain accurate ticket documentation and resolution records
• Ensure SLA compliance and timely issue resolution

Required Skills & Qualifications

• Singaporeans only
• Degree in Computer Science, Information Technology, Cyber Security, or related discipline
• 4–6 years of relevant experience in endpoint security operations
• Minimum 1 year of hands-on experience with SEPM and/or Microsoft Defender
• Experience with HIPS/HIDS technologies
• Strong knowledge of Windows and/or Linux (RedHat) administration
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and interpersonal skills

Preferred Skills

• Knowledge of Microsoft Defender ecosystem
• Experience with scripting and automation using:
• Powershell
• Python