Total 3 Manager quality assurance engineer job vacancies in Education / Training category in The Philippines

We are seeking a highly motivated candidate who has strong experience in auditing IFRS financial statements, as well as a passion for learning and knowledge, to join us as Learning and Development Manager for the Audit and Assurance division. You will play a pivotal role in enhancing the skills, knowledge, and performance of our employees primarily in the Audit & Assurance businesses, ensuring the continuous development and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have the following required skills and experience:

• Spent at least 6 years of experience in a Big 4 or mid-tier auditing firm, performing statutory and non-statutory audits of financial statements under International Financial Reporting Standards and International Standards of Auditing.
• Degree or equivalent qualification in Accounting and Finance.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.

Other preferred skills and experience:

• Proficiency in Microsoft Office.
• Familiarity with virtual delivery platforms including Microsoft Teams and Zoom.  
• Familiarity with learning management platforms such as Talent LMS.
• Familiarity with e-learn editing software such as Articulate360.
• Meticulous with strong organisation and administration skills.

We are hiring a Training and Quality Assurance Manager to lead staff capability development, service quality standards and continuous improvement across our wellness and traditional therapy outlets in Singapore.

Key Responsibilities:

- Design, implement and review training programmes for service staff, outlet teams and supervisors.

- Develop training materials, SOP guides and service quality benchmarks to support operational consistency.

- Conduct staff assessments, coaching sessions and refresher training to improve service performance.

- Monitor customer feedback, service quality indicators and operational compliance standards.

- Perform outlet audits and identify areas for improvement in service execution and customer experience.

- Work closely with management and outlet leaders to strengthen service quality, team discipline and customer satisfaction.

- Support onboarding and structured skills development for new employees.

- Prepare training reports, quality review findings and improvement recommendations for management.

Requirements:

- Strong ability to develop SOPs, training systems and quality monitoring processes.

- Good leadership, coaching and communication skills.

- Strong organisational skills and attention to detail.

- Experience in service, hospitality, healthcare, wellness or retail operations will be an advantage.

- Ability to support a multi-outlet environment and continuous improvement initiatives.

We are seeking a highly motivated candidatewho has strong experience in auditing IFRS financial statements, as well as apassion for learning and knowledge, to join us as Learning and DevelopmentManager for the Audit and Assurance division.  You will play a pivotalrole in enhancing the skills, knowledge, and performance of our employeesprimarily in the Audit & Assurance businesses, ensuring the continuousdevelopment and success of our workforce.

Responsibilities

• Work closely with key stakeholders on training needs to drive continuous improvements to the existing learning ecosystem.
• Design, develop and implement training and development programs that are aligned with the Firm’s strategy and address skill gaps within the workforce.
• Design, develop and deliver trainings related to financial reporting and audit methodology to the Audit and Assurance professional practice.
• Manage and monitor the deployment of training courses, including onboarding trainings for new employees.
• Ensure that the training programs and talent management practices comply with relevant regulations and standards.
• Prepare information required for external and in-house monitoring / compliance checks on training-related matters.
• Identification of training needs through participation in the Firm’s internal quality review processes.
• Provide coaching to Learning & Development support staff.

The successful candidate should have thefollowing skills and experience:

• Degree or equivalent qualification in Accounting and Finance,
• Strong audit and accounting background supported by at least 6 years of experience in conducting audits of financial statements.
• Experience in content development and delivery of Audit and Assurance trainings with excellent presentation/facilitation skills and ability.
• Proficient in Microsoft Office, and familiar with virtual delivery platforms including Microsoft Teams and Zoom.  Prior experience with learning management systems is preferred.
• Meticulous with strong organisation and administration skills.