Total 1,301 Customer Service job vacancies

The role of Service Crew involves taking order, preparing basic food items such as soup / toast / drinks, serving food, clearing tables and general restaurant upkeeping. On the job training will be provided.

WORK INFORMATION
- Full Time: 5 Days Week (47 Hours / Week), 2 Off Days Per Week (No split shift)
- Part Time: From $11.45/Hour (Depends on experience), Flexible Schedule
- 11am - 10pm (Full Shift) / 11am - 4pm (Lunch Shift) / 6pm - 10pm (Dinner Shift)
- Gross Salary up to $2400 with OT (Depends on experience)
- Sales Incentive
- Staff Meal Provided
- Whatsapp 8126 8194 (Please do not call)

EMPLOYMENT BENEFITS
- Annual Salary Increment
- Performance Bonus
- Sales Incentive
- Annual Leave
- Medical Leave
- Medical Benefits
- Career Advancement Opportunities
- Outlet Teambuilding Activities
- Convenient Work Locations Near MRT

AVAILABLE WORK LOCATIONS

- Pasir Ris Mall (Pasir Ris MRT)

- Heartbeat@Bedok (Bedok MRT)

- Eastpoint Mall (Simei MRT)

- Waterway Point (Punggol MRT)

- Djitsun Mall (Ang Mo Kio MRT)

- Heartland Mall (Kovan MRT)

- Rendezvous Hotel Singapore (Dhoby Ghaut / Bencoolen / Bras Basah MRT)

- Bukit Timah Shopping Centre (Beauty World MRT)

To apply, please WhatsApp HR at @ 8126 8194 (Please do not call).

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies. 

What impact can you make in this role?

The Senior Vice President, Operational Service Delivery will lead global service delivery coordination across the Global Infrastructure Command Centre. The role is responsible for ensuring seamless operational execution across internal infrastructure teams, managed service providers (MSPs), and technology product teams.

This leader will act as the operational integrator across the infrastructure estate—ensuring reliable service delivery, disciplined operational governance, and predictable execution of operational change initiatives across data centres, networks, cloud platforms, end-user services, and cybersecurity product operations.

Operating within a highly regulated institutional environment, the role will ensure that operational delivery aligns with enterprise risk standards, service level commitments, and strategic transformation initiatives.

The position requires a leader capable of coordinating complex global delivery models, driving accountability across internal and vendor teams, and scaling operational maturity across multiple technology domains.

What will you do as SVP, Operational Service Delivery & Command Center Operations

Global Operational Service Delivery

• Lead operational service delivery governance across the global infrastructure estate, ensuring consistent execution and service reliability across:Data centre and compute infrastructureStorage and backup platformsDatabases, Data Platforms and Application PlatformsEnterprise networks and connectivityCloud infrastructure platformsEnd-user technology and collaboration servicesCybersecurity product operations

• Establish structured operational coordination between internal engineering teams, command centre operations, and managed service providers to ensure seamless service delivery.
• Drive accountability for operational performance against service level agreements, operational metrics, and service reliability targets.

Command Centre Operational Coordination

• Act as the primary operational delivery lead within the Global Command Centre.
• Ensure the command centre functions as the central hub for:Cross-platform operational coordinationIncident and operational response managementService restoration and recovery oversightOperational readiness and production stability
• Work closely with Major Incident Management and Site Reliability Engineering functions to ensure rapid issue triage, escalation management, and root cause remediation.

Managed Service Provider Governance

• Provide senior operational oversight for global MSP relationships supporting infrastructure operations.
• Key responsibilities include:Partner with internal stakeholders ( TG, VG, finance and risk teams)  to align MSP performance and delivery outcomes with organizational objectives.Lead day to day governance of MSP adherence to contractual service levels, operational performance targets and compliance obligations.Monitor service credits, contractual obligations and change requests to ensure accountability and cost efficiency in managed service arrangements.Serve as the key escalation point for operational issues, ensuring proactive communication, resolution ownership and adherence to escalation protocols.Driving continuous improvement initiatives with MSP to enhance service quality, automation and operational resilience.Partner with Service Management and Vendor Governance functions to improve operational outcomes and optimise vendor performance.

Operational Programme and Change Execution

• Oversee the execution of operational transformation initiatives impacting infrastructure operations.
• This includes:Operational readiness for new infrastructure capabilitiesProduction rollout coordinationOperational change governanceTransition of new platforms into steady-state operations
• Ensure new capabilities are operationally integrated into the command centre with clear support models, runbooks, monitoring coverage, and escalation pathways.

Operational Risk and Control Environment

• Ensure infrastructure operations adhere to enterprise risk, compliance, and resilience standards.
• Responsibilities include:Establishing strong operational controls across service delivery processesEnsuring operational resilience and recovery preparednessPartnering with cyber and risk teams on operational risk mitigationMaintaining operational audit readiness
• Promote disciplined operational processes aligned with enterprise IT service management frameworks.

Service Performance & Operational Analytics

• Drive transparency and accountability through robust operational metrics and reporting.
• Develop and maintain executive-level reporting across:Service availability and reliabilityIncident trends and root cause patternsMSP performance metricsOperational efficiency indicators
• Partner with data and analytics teams to develop dashboards that provide actionable insights into operational performance across the infrastructure estate.

Cross-Functional Leadership

• Collaborate closely with:Infrastructure engineering leadersCybersecurity product teamsService management and major incident management teamsSite reliability engineeringVendor governance functionsEnterprise architecture and transformation teamsApplication Development and Application Support Teams
• Act as a senior operational leader capable of aligning multiple teams to deliver reliable and resilient technology services globally.

What qualifications or skills should you possess in this role?

• 15+ years of experience in global technology infrastructure operations or service delivery leadership
• Proven leadership in large-scale infrastructure environments spanning multiple technology domains
• Experience managing operational delivery across managed service provider models
• Deep understanding of enterprise infrastructure operations including data centre, networks, cloud, and end-user services
• Experience operating within highly regulated financial institutions or comparable environments
• Leadership experience within a global command centre or network operations centre environment
• Experience implementing operational maturity frameworks such as ITIL or SRE-aligned operational models
• Exposure to large-scale infrastructure transformation initiatives
• Strong background in vendor governance and operational performance management

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

GIC is a Great Place to Work

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise. This role will be in our Tampines Office. 

GIC is an equal opportunity employer 
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/17065/

Primary Function

• Supports the Facilities Department in Maintenance Planning, SOE Expenses & Payment, and Vendor Management for Plant Facilities

Main Duties and Responsibilities

Maintenance Planning Support

• In charge of scheduling and tracking preventive & corrective maintenance tasks across equipment and facilities
• Ensure timely follow-ups and documentation of Preventive & Corrective Maintenance activities

SOE Expense Management

• Support in SOE Budget Planning and Expenses Tracking
• Monitor and report on Statement of Expense (SOE) spending to ensure alignment with budget forecasts
• Update on monthly SOE expenses and align with maintenance needs
• Collaborate with finance teams for accurate and timely expense reconciliation

Vendor Management

• Request and negotiate quotations (RFQ) from approved vendors for maintenance services and equipment
• Oversee service scheduling, monitor service quality, and ensure timely resolution of vendor-related issues
• Maintain healthy vendor pool and annual evaluation

Vendor Delivery &Work Completion

• Verify and validate completion of vendor parts delivery and maintenance work completion and support maintenance team to ensure compliance with technical standards and documentation protocols
• Responsible for Month end closing for Vendor’s DO and Service Completion

Ariba System:Procurement & Payment

• Initiate purchase requisitions (PR), order approval (PO), and payment processing via the Ariba platform
• Seek RFA approval for RFQ
• Coordinate with procurement and finance teams to resolve system or invoice discrepancies

Inventory &Material Handling

• Receive and issue maintenance-related purchases and materials as per operational requirements
• Ensure accurate documentation and stock level updates in inventory management systems

Store & Administrative Support

• Maintain organized and up-to-date records of store inventory, tools, and consumables
• Support compliance with storage procedures, safety policies, and housekeeping standards

Qualification/Experience

• Diploma/Degree qualification preferably in Engineering Planning or Procurement discipline
• Relevant Computer Proficiency level required for using MS Teams, Excel, Powerpoint, Words etc. and Inventory Management Softwares
• Preferably more than 3 years related working experience in manufacturing and plant facilities maintenance environment
• Resourceful in problem solving and able to work overtime

About the Role

Our client, a well-established trading company in the commodities sector, is seeking a Sales Coordinator to join their commercial team in Singapore.

This role plays a key part in ensuring smooth execution of end-to-end sales transactions — from contract creation through to shipment, billing, and final settlement. You will be the central coordination point between Sales, Finance, Logistics, Operations, and Customers, ensuring accuracy, efficiency, and timely execution of all commercial activities.

Key Responsibilities

Sales & Contract Administration

• Prepare and issue sales offers, contracts, and commercial documentation
• Maintain accurate records of contracts, amendments, pricing, and customer data
• Track key contract including shipment schedules, pricing validity, and payment timelines
• Ensure proper filing and maintenance of all commercial documentation
• Support contract execution and coordination of approvals and amendments

Customer & Stakeholder Coordination

• Act as first point of contact for routine customer enquiries
• Coordinate meetings, customer visits, and commercial arrangements
• Support onboarding and credit documentation processes
• Liaise closely with internal teams (Sales, Finance, Logistics, Operations) to ensure smooth execution

Commercial Reporting & Data Management

• Maintain accurate sales, shipment, stock, and revenue data
• Prepare weekly and monthly sales and performance reports
• Support forecasting, budgeting, and sales analysis
• Ensure data accuracy across all commercial records and systems

Systems & Process Support

• Update and maintain ERP and CRM systems (e.g. Oracle NetSuite or similar)
• Ensure timely and accurate data entry across platforms
• Support system improvements and process standardisation
• Perform data validation and reporting checks

General Support

• Assist with preparation of presentations, reports, and meeting materials
• Coordinate internal documentation and record management
• Support ad-hoc administrative and commercial tasks as required

Requirements

• Diploma or Degree in Business, Commerce, Marketing, or related field
• 2–5 years’ experience in sales coordination, import and export operations, logistics coordination, or similar roles
• Experience in trading, commodities, shipping, logistics, or international trade is highly preferred
• Strong proficiency in Microsoft Excel and Office applications
• Experience with ERP systems (e.g. SAP, Oracle NetSuite, or similar) is an advantage
• Strong attention to detail, organisation, and ability to manage multiple priorities
• Good communication skills and ability to work across cultures and functions
• Comfortable working in a fast-paced, deadline-driven environment

For a confidential discussion, please submit your updated resume to:

Why Join Us?

· Stable job with career growth opportunity.

· Friendly and supportive management.

Job Responsibilities:

· Secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination.

· Work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

· No experience needed - training and certification provided.

· PSLE pass in English.

· Can work at height.

· Able to handle shift work and outdoor conditions.

Work Schedule:

· Day Shift: 7:30 AM to 7:30 PM (meal break included).

· Night Shift: 7:30 PM to 7:30 AM (meal break included).

· Choose between day, night, or rotating shifts, with flexible rostering available (subject to operational needs).

Need More Information?

Call or WhatsApp us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

How to Apply:

Click the Apply Now button and submit your updated resume. We look forward to welcoming you to our team!

Key Responsibilities (Finance& Economics Focus)

• Financial Calendar & Budget Management Manage the Executive’s calendar, appointments, meetings, and travel arrangements, with emphasis on financial reviews, budget deadlines, and regulatory reporting schedules.
• Government & Regulatory Financial Communications Screen and prioritize incoming calls, emails, and correspondence, including sensitive financial and compliance communications with government agencies (MOM, BCA, IRAS).
• Contracts & Financial Documentation Draft, review, and edit high-level business correspondence, contracts, tender documents, and board papers, ensuring accuracy in financial terms and confidentiality.
• Cross-Departmental Financial Reporting Coordinate consolidated reporting by compiling financial, HR, and project data into management packs, supporting executive decision-making with quantitative insights.
• Meeting Support & Economic Analysis Attend executive and board meetings, prepare detailed minutes, and track follow-up actions, including financial and economic implications across stakeholders.
• Strategic Finance & Economics Initiatives Support strategic initiatives such as project bids, worker placement compliance, and overseas expansion by conducting financial research and preparing economic analysis reports.
• Executive Events & Economic Forums Organize executive-level events, industry forums, and stakeholder engagements, with focus on financial and economic policy discussions, liaising with regulators and clients.
• Expense & Budget Oversight Oversee expense claims, project-related financial tracking, and reconciliation of executive budgets, including variance analysis and compliance with corporate finance policies.
• Confidential Financial Information Management Maintain strict confidentiality in handling sensitive information such as worker contracts, payroll compliance, and regulatory financial submissions.
• Financial Document & Compliance Supervision Supervise document management processes, including tender submissions, MOM filings, and project compliance records with financial implications.
• Policy & Financial Communications Assist in drafting responses and policy communications for CEO’s review, ensuring alignment with corporate governance and financial standards.
• Advanced Administrative & Procurement Support Perform advanced administrative duties, including vendor coordination, procurement support, and monitoring of project documentation systems with financial relevance.
• Ad-hoc Financial & Crisis Support Undertake ad-hoc responsibilities assigned by the Executive, including urgent financial filings, economic risk assessments, and crisis management support.

Why Join Us?

• Competitive salary with year-end rewards, including service bonus up to $10,000.
• Stable job with career growth opportunity.
• Friendly and supportive management.

Job Responsibilities:

• Perform plug in and plug out of electrical power cables on the refrigerated containers.
• Check and record the temperature of refrigerated containers.
• Report about exceptions of the refrigerated containers.

Job Requirements:

• Able to fulfil rotating Day Shift and Night Shift.
• Possess a Singapore class 3 driving license to operate a manual-gear light vehicle.
• Proficient in communicating in English.
• Able to operate Android tablets and VHF radio sets.
• Physically fit to handle shift schedules and outdoor conditions.

Work Schedule:

• Day Shift: 7:30 AM to 7:30 PM (meal break included).
• Night Shift: 7:30 PM to 7:30 AM (meal break included).

Need More Information?

Call or text us at +65 9886 6515 to speak with one of our friendly career advisors. They’ll be happy to answer your questions and guide you through the application process!

Job Scope

• Attend to inbound and/or outbound customer calls professionally
• Handle customer enquiries, feedback, complaints, and requests promptly
• Provide accurate information on products, services, billing, or procedures
• Follow up on unresolved issues and ensure timely resolution
• Record and update customer interactions in the system accurately
• Escalate complex cases to relevant departments when necessary
• Meet service standards, response times, and KPIs
• Maintain professionalism and good customer relationships at all times
• Assist with administrative and documentation duties when required
• Support team operations and participate in training sessions

Requirements

• Good communication and interpersonal skills
• Customer-oriented with a positive attitude
• Able to handle difficult customers calmly and professionally
• Basic computer knowledge and typing skills
• Prior customer service or call centre experience preferred

Interest applicants, pls email updated resume to north@recruitexpress.com.sg

Kasey Kong

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599

At A Good Helper, we believe that successful helper placements go beyond recruitment. We focus on sourcing, training, and supporting both employers and domestic helpers throughout their employment journey. As we continue to grow, we are seeking a dedicated and people-oriented Customer Relationship Manager to join our team.

Job Responsibilities

• Manage and facilitate communication between employers and domestic helpers throughout the placement process.
• Conduct detailed consultations with employers to understand household requirements, expectations, family dynamics, and job scope.
• Assess helper profiles and recommend suitable candidates based on employers’ needs and household environments.
• Arrange and coordinate interviews between employers and domestic helpers.
• Guide employers and helpers through the onboarding process to ensure a smooth transition into the household.
• Provide ongoing support to employers and helpers after deployment to address concerns, manage expectations, and minimise placement disruptions.
• Handle feedback, complaints, misunderstandings, and disputes in a professional, fair, and impartial manner.
• Identify underlying causes of placement challenges and work collaboratively with both parties to achieve practical and sustainable solutions.
• Conduct regular follow-ups with employers and helpers to monitor adjustment, performance, and well-being.
• Maintain accurate records of client interactions, placement progress, and case management activities.
• Work closely with the sourcing and training teams to improve placement outcomes and reduce turnover rates.

Job Requirements

• Possess a diploma or degree from a recognised institution.
• Strong interpersonal, communication, negotiation, and problem-solving skills.
• Ability to handle sensitive conversations and challenging situations with professionalism and empathy.
• Experience in customer service, relationship management, recruitment, human resources, counselling, social services, mediation, or dispute resolution will be advantageous.
• Prior experience in the domestic helper industry, employment agency industry, childcare industry, hospitality industry, or customer-facing roles will be an advantage.
• Strong ability to assess people, understand family dynamics, and identify suitable matches.
• Comfortable communicating with both employers and domestic helpers from different cultural backgrounds.
• Self-motivated, organised, and capable of managing multiple cases simultaneously.

No prior teaching experience is required as training and support are provided. If you’re excited to support and empower others, we’d love to hear from you!

We are hiringa customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalatecomplaints across a number of communication channels.

Responsibilities:

·       Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, andcomplaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Managing a team of junior customer service representatives.

·       Ensure customer satisfaction and provide professional customer support.

Qualifications:

·      Experience working with customer support.

·      Excellent communication and interpersonal skills

·      A positive, can-do attitude

·      The ability to stay calm under pressure

·       Basiccomputer skills

Responsiblities:

• Assistthe Discipline team in the overall management of the students’ discipline, on adaily basis
• Assistin manning detention for late comers after school, on an ad hoc basis
• Overseestudents who are suspended from class, on an ad hoc basis
• Supervise,call on and ensure the conduct of Corrective Work Order – canteen/classroomcleaning
• Patrolthe school premises to ensure orderliness, on a daily basis
• Beinvolved in case management for students identified as at-risk
• Conductinvestigations as part of case management and submit report
• Conductand follow-up on spot-checks on students’ general neatness in appearance likeattire and hair and look into administrative recording of spot check outcome
• Participatein Case Management Meetings on an ad hoc basis
• Perform any other duties asand when assigned by the School Leaders or Subject Head, Student Management

Requirements:

• must have passed ‘N’ Level or its equivalent.
• shouldpreferably be MOE-registered (refer to https://rems.moe.edu.sg/ for more information)
• shouldpossess good communication and inter-personal skills. He/she should also be agood team player with a high level of initiative and work well with staff andteachers on student matters
• having relevant experience in a schoolenvironment will be an advantage
• able to work independently with minimal supervision

Responsibilities:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Requirements:

• Minimum N / O / A / in any courses
• No exp needed, training provided

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

The Services required are set out as follows:

Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).

• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.

• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.

• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.

• Submit ITSM tickets for all support tasks.

Job Summary

We are looking for a caring, responsible, and patient Student Care Teacher to supervise and guide primary school students after school. The teacher will support students in their daily routines, homework, enrichment activities, and character development while ensuring a safe and positive learning environment.

Key Responsibilities

• Supervise and care for students during after-school hours.
• Guide students in completing homework, spelling, reading, and school assignments.
• Plan and conduct simple educational, recreational, and character-building activities.
• Ensure students’ safety, discipline, and well-being at all times.
• Maintain a clean, organised, and conducive classroom environment.
• Monitor students’ behaviour, progress, and daily routines.
• Communicate with parents on students’ progress, behaviour, or concerns when required.
• Assist with meal times, rest periods, dismissal, and other daily centre operations.
• Work closely with colleagues and management to support centre programmes and activities.

Requirements

• Minimum Diploma, or equivalent.
• Prior experience in student care, childcare, teaching, or working with children is preferred.
• Able to guide primary school students in English, Mathematics, and Chinese/Mother Tongue where applicable.
• Patient, responsible, nurturing, and passionate about working with children.
• Good communication and classroom management skills.
• First Aid certification or relevant student care training is an advantage.

Symarom Asia Pte Ltd  is a food manufacturing company. We are currently seeking a dedicated and detail-oriented Regulatory Cum Customer Service Officer to support our compliance activities and daily laboratory operations.

Key Responsibilities

• Ensure compliance with relevant regulations, standards, and quality management systems (e.g., ISO, HALAL, SFA etc.).
• Prepare, review, and maintain regulatory documentation, licenses, permits, and submissions.
• Assist with internal and external audits and support corrective actions.
• Conduct Customer Service on shipping document etc.
• Support implementation of safety, quality, and regulatory procedures within all the teams.

Qualifications & Skills

• Diploma or Degree in Chemistry, Biology, Biotechnology, Regulatory Affairs, or related field.
• Experience and familiarity with regulatory requirements (e.g., local regulatory authority, ISO, HALAL, SFA) preferred.
• Strong attention to detail and excellent documentation skills.
• Good communication, problem-solving skills, and the ability to work independently.