Total 2,194 Customer Service job vacancies

• Liaise with sub-contractors, HDB, Town Council, consultant and residents.
• Customer Relationship Management: Interact with residents to maintain good relationship and receive feedback from them.
• Assist on phone calls and emails to answer resident’s inquiries. Make appointment for resident to attend inspection with BSC (Building Service Center) team.
• Weekly and Monthly Report: Processing of weekly & monthly reports, preparing IDMS report to ensure day-to-day operations are running efficiently and effectively.
• Roster Management: Assign Site Supervisor to attend joint inspection.
• IDMS system (Defects Management): Update defects cases for HDB's review and create new cases for new units and manage defects feedbacks from residents.
• IDMS system (E-Appointment): Manage appointments online.
• Notice - Write notice to inform residents of any construction activities.
• Work together with Site Supervisor to generate work schedule before commencement of public facilities rectification work, such as internal driveway drainage cover, water pipe, etc.
• Generate work schedule for sub-contractors to rectify defects as soon as possible.
• Improvement work - Arrange unit improvement works for residents.
• Lift Monitoring - Report to related parties during emergency and lifts faulty, prepare daily, weekly & monthly reports.
• Guided viewing – Help residents familiar with the areas or facilities around the building.
• Understand BIT and Lock-up inspection before BSC starts.
• Maintain & upkeep of Information Centre & BSC.
• Any ad-hoc duties.

Qualifications:

• Minimum a Diploma or ‘A’ Level with 2 subjects passed
• Possess WSQ Certificate in Service Excellence
• Customer oriented with good communication and interpersonal skills
• Experience in customer relation works and fair construction knowledge would be an advantage
• At least 1 year of experience in a HDB BTO project
• Effectively bilingual in English and Mandarin (in order to handle queries and feedbacks from Mandarin-speaking residents/associates in regards with the maintenance matters.)

• Perform process setup and buyoff for both Drive Backend Assembly, ensuring that yield, cycle time, and quality outcomes meet defined targets
• Support product ID label buyoff to ensure compliance with product specifications and standards• Monitor production yield to detect any excursions, conduct process mapping, and implement immediate containment (stop bleeding)
• Establish hypotheses, design experiments to identify root causes, propose corrective actions, and report findings to engineers
• Escalate process and technical issues appropriately per PMP requirements
• Conduct basic data queries and analysis to provide relevant information and insights for engineering teams
• Ensure process sustainability by monitoring KPIVs/KPOVs and managing Fast Triggering systems to maintain stable and controlled operations
• Lead or participate in continuous improvement projects aimed at enhancing production efficiency in a consistent and sustainable manner
• Perform additional tasks and responsibilities as assigned to support team, department, and company Objectives and Key Results (OKRs)

Requirements:

• Diploma in Engineering and related disciplines
• Strong data querying and analytical capabilities
• Proficient in English with strong verbal and written communication skills
• Able to perform effectively under pressure and meet deadlines
• Demonstrates strong resilience, adaptability, and positive work attitude

To submit your application, please apply online to apply@rn-care.com or call +65 6514 9838 for a private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd

EA License No: 17C8900

• Up till $2,600 basic + Allowance + Commission (Gross $3,000+)

• 5 days work week

• Conveniently located near MRT

• On the job training provided

• Call centre environment
  

Our Client, with 16 years experience in collection services, is inviting qualified candidates to fill the position as Call Centre Agent.

RESPONSIBILITIES:

• Handle inbound and outbound collection calls in a call centre environment

• Communicate and explain breakdown of amount payable to customers in detail.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Banks, Telcom Support Service Providers and Commercial Clients.

• Negotiate with customers on repayment amount and payment dates, where applicable.

• Provide customer service and enhance overall collections efficiency and delinquency rates.

• Any other ad-hoc duties assigned.
  

REQUIREMENTS:

• Diploma / ‘A’ / 'O’/ Nitec

• No experience required

• Training provided

Assistant Centre Manager / Centre Manager

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

JOB ID:1631523

Responsibilities

• Support finance operations including Accounts Payable (AP), Accounts Receivable (AR), payment processing, petty cash management, and audit preparation.
• Assist with HR administration, employee onboarding, work pass updates, recruitment coordination, and training arrangements.
• Ensure compliance with company policies, government regulations, and workplace health & safety requirements.
• Coordinate insurance renewals, IT support matters, equipment setup, and system access for new hires.
• Manage office administration, vendor relationships, procurement of office supplies, and company events.
• Handle travel arrangements, trade financing requests, and other ad-hoc administrative duties.

Requirements

• Diploma in Business Administration, Accounting, Human Resources, or a related field.
• Minimum 2 years of experience in Sales Support, Administration, Office Management, or Coordination roles.
• Familiarity with basic finance processes such as AP, AR, invoicing, and payment administration.
• Proficient in Microsoft Office applications and Windows operating systems.
• Strong organizational, communication, and multitasking skills.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities. Your application will be processed in line with our company’s Privacy Policy.
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Customer service according to procedures and standards.

• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)

• To ensure that all pre-opening duties are completed on daily basis.

• Basic cashiering duties.

• To provide service according to procedures and standards established by the F&B department.

• To handle the beverages.

• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.

• To recommend and promote all items on the menu or specials to guests.

• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.

• To maintain a high standard of personal hygiene and deportment at all times.

• To clean up section area after service and maintain cleanliness of the area.

• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Maintains the table culture and ambience at all times.

• To perform other related duties as required by the manager.
  

Job Requirements:

• No experience welcome

• No min cert required

• Ability to communicate effectively in English.

• Personable, charming and outgoing personality, with a strong service-attitude.

• 5 days work week (44 hours per week)

Benefits:

• Medical insurance

• Dental coverage

• High monthly incentives

• Annual performance bonus

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be a part of Burnt Ends!

Responsibilities including but not limited to:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem-solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines

Le Département Support et Services aux Parents est un département dédié à l’ensemble des services non pédagogiques proposés aux familles. 

MISSION

Le/la spécialiste support et services aux parents de l’IFS a pour mission principale de centraliser et de traiter les questions et demandes des parents de l’IFS concernant l’ensemble des services non pédagogiques. Il/elle est chargé(e) de garantir un niveau élevé de service aux parents et aux familles en centralisant, coordonnant et répondant aux demandes d’information, aux requêtes et aux réclamations liées aux services de l’établissement.

Il/elle contribue également au bon fonctionnement du transport et de la restauration scolaire, et collabore étroitement avec les départements internes ainsi qu’avec les prestataires de services externes afin d’améliorer la satisfaction globale des parents.

RESPONSABILITES

• Est l’interlocuteur(trice) principal(e) des parents pour toutes les questions relatives aux services non pédagogiques. 

• Centralise et gère les feedbacks, questions et réclamations des parents de l’IFS.

• Assure le suivi administratif de toutes les demandes reçues (FAQ, statistiques, etc…).

• Coordonne les réponses en collaboration avec les services concernés et veille à la résolution rapide des problèmes.

• Assure le suivi de tous les incidents de discipline dans les bus et garantit une présence quotidienne dans la bus bay (matin et soir).

• Participe aux réunions hebdomadaires transport et anime la partie sur la discipline.

• Coordonne les commandes de bus et supervise le bon déroulement des différentes étapes des sorties scolaires des élèves.

• Assure la coordination avec le prestataire de restauration scolaire afin de veiller au bon fonctionnement quotidien du service et à la gestion efficace des incidents. 

• Assure le suivi des questions et incidents cantine et veille à leur traitement approprié.

• Coordonne la gestion des oublis de lunchbox en coordination avec le département Finance.

• Apporte un soutien aux activités et projets du département selon les besoins. 

• Réalise toute autre mission nécessaire pour répondre à l’évolution des besoins opérationnels du département. 

COMPETENCES ET FORMATION 

• Bac + 2 minimum 

• Expérience dans les services clients, les relations avec les parents, l’administration ou un poste similaire 

• Bonnes compétences relationnelles, de communication et de service client 

• Forte capacité de diplomatie, de résolution de problèmes et de gestion des conflits 

• Aptitude au travail en équipe

• Capacité d’être sur le terrain autant que nécessaire pour vérifier le bon déroulement des opérations.

• Bonne organisation et sens des priorités

• Maîtrise des outils Microsoft Office et des systèmes ERP (tels que Workday) 

• Bilingue français anglais (écrit et oral)

RELATIONS DE TRAVAIL 

• Parents et familles

• Départements administratifs (Finance, Service des admissions)

• Partenaires de l’école (cantine, service de bus)

CONDITIONS DE TRAVAIL 

• Temps complet

• 8 semaines de vacances à prendre durant les vacances scolaires

• Rémunération selon la grille du personnel administratif IFS

• Assurance santé

RESPONSABLE HIÉRARCHIQUE 

Manager “Support et Services aux Parents de l’IFS”

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The Parent Support and Services Department is a department dedicated to all non-pedagogical services offered to families. 

MISSION

The main mission of the IFS Parent Support and Services Specialist is to centralize and respond to the questions and requests of IFS parents for all non-pedagogical services. He/she is responsible for ensuring a high level of service to parents/families by centralizing, coordinating, and resolving inquiries, requests, and concerns related to school services. He/she also supports the efficient operation of transportation and canteen services and collaborates closely with internal departments and external service providers to enhance the overall parent experience.

RESPONSIBILITIES

• Act as the main point of contact for parents regarding non-academic services.

• Centralize and manage feedback, questions and complaints from IFS parents.

• Ensure the administrative follow-up of all requests received (FAQ, statistics, etc.).

• Receive and process responses in consultation with the relevant departments.

• Monitor and follow-up on all bus discipline incidents and maintain a daily presence at the bus bay during morning and afternoon operations.

• Take part in weekly transport meetings and lead discussions related to student discipline.

• Coordinate bus bookings and oversee the effective execution of the different stages of student field trips.

• Liaise with the canteen service provider to ensure smooth daily operations and effective issue resolution. 

• Monitor canteen-related issues and incidents and ensure appropriate follow-up and resolution.

• Coordinate the management of forgotten lunchboxes in collaboration with the Finance Department.

• Provide support for all department activities as needed.

• Perform additional duties as required to support the evolving needs of the department.

SKILLS AND TRAINING :

- Minimum of 2 years of higher education 

- Experience in customer services, parent relations, administration or a similar role.

- Good interpersonal, communications and customer service skills.

- Strong diplomacy, problem-solving, and conflict-resolution abilities. 

- Ability to work in a team

- Ability to be on the ground as much as needed to ensure smooth operations.

- Good organization and sense of priorities

- Proficiency in Microsoft Office applications and ERP systems (such as Workday). 

- Fluency in French and English, both written and spoken. 

WORKING RELATIONSHIPS : 

- Parents and families

- Administrative Departments (such as Finance, Admissions)

- School partners (canteen, bus service)

WORKING CONDITIONS : 

-  Full time

- 8 weeks of vacation to be taken during school vacations

- Salary according to the IFS administrative staff grid

- Health insurance

REPORTING LINE

Parent Support and Services Manager

Job Responsibilities:

• Guide passengers to designated vehicle stacking / holding areas upon arrival
• Assist in coordinating and managing vehicle stacking in assigned zones
• Safely park vehicles in designated parking spaces after initial stacking
• Retrieve and position vehicles for passenger collection upon cruise return
• Ensure smooth traffic flow during peak embarkation and disembarkation periods
• Conduct vehicle inspection upon receiving and prior to retrieval
• Record and report any existing damage or irregularities
• Take clear photos of vehicle condition for documentation and records
• Ensure proper handling and security of all entrusted vehicles at all times
• Provide basic customer assistance and directions when required
• Report incidents, damages, or irregularities immediately to supervisor

Requirements:

• Valid driving licence (Class 3 preferred)
• Responsible, alert, and careful with vehicle handling
• Able to work in fast-paced and high-traffic environment
• Willing to work weekends, public holidays, and cruise peak hours

About the Company

A large B2B distributor and supply chain solutions company, handling the global logistics required to ship the industrial goods across international borders. They are looking for an efficient, detail-oriented Customer Service Representative to handle the daily order fulfillment, logistics coordination, and client inquiries.

Job Scope

• Client Support: Answer routine and complex customer inquiries via phone, email, or in person, and coordinate with internal teams for problem resolution.

• Order Processing: Create commercial invoices, packing lists, and perform system Goods Issue (GI).

• Logistics Coordination: Arrange local transportation and international shipping for both imports and exports.

Job Requirements

Experience in customer service, logistics, or order management.

Basic knowledge of Incoterms and international shipping documentation.

Familiarity with ERP systems (experience with system GI is a plus).

Morgan McKinley Pte Ltd
Kailey Lee
EA Licence No: 11C5502
EA Registration No: R26161550

Key Responsibilities

1. Service Delivery & Operational Excellence

• Lead and oversee day-to-day operations across all managed services (Cloud, Network, Systems, Security, and Applications).
• Ensure strict adherence to defined SLAs, OLAs, and KPIs, driving accountability and data-driven performance reviews.
• Maintain service continuity and incident response readiness, including after-hours escalation management.
• Conduct post-incident reviews (PIRs), ensuring lessons learned and RCA findings translate into sustainable corrective actions.
• Champion service improvement initiatives (e.g., automation, observability dashboards, and event correlation tuning).

2. ITIL Governance, Risk & Compliance

• Implement and govern all ITIL process pillars — Incident, Request, Problem, Change, Knowledge, and Asset Management.
• Own the operational governance framework, including SOPs, escalation matrices, RACI charts, and service catalog alignment.
• Lead weekly/monthly governance cadences (SLA review, backlog health, change risk review, vulnerability remediation).
• Ensure compliance with GovTech OCP/ORA policies, ISO 20000/27001, and internal audit controls.
• Identify operational risks and compliance gaps, drive mitigation, and track closure with stakeholders.
• Partner with cybersecurity and compliance teams on access control, privileged account, and break-glass governance.

3. Stakeholder & Customer Management

• Act as the primary customer interface and trusted advisor, ensuring clear communication and stakeholder satisfaction.
• Conduct monthly and quarterly business reviews (MBR/QBR), presenting operational insights, trends, and risk posture.
• Manage multi-agency or multi-stakeholder relationships, balancing priorities and ensuring unified service outcomes.
• Coordinate with third-party vendors and internal towers (NOC, SOC, CloudOps, Network, DBA) for integrated service management.
• Drive proactive engagement and feedback loops, ensuring alignment with evolving business and compliance requirements.

4. Operational Support & Coordination

• Oversee Day-2 Operations, including monitoring, patching, backup, and performance optimization.
• Ensure incident prioritization and escalation discipline, enforcing communication templates and real-time updates.
• Manage major incidents and DR scenarios, ensuring structured response, timeline documentation, and customer assurance.
• Govern change control lifecycle, ensuring risk assessment, CAB participation, and proper rollback validation.
• Ensure operational readiness for new deployments (Day-1 to Day-2 transition, hyper-care, acceptance testing).

5. Reporting, Metrics, and Compliance

• Produce monthly performance reports and dashboards detailing SLA attainment, MTTR, backlog aging, and RCA metrics.
• Track and analyze trending data to identify recurrent issues and propose automation or process improvements.
• Present governance scorecards and risk registers to both internal leadership and customer stakeholders.
• Leverage data from ServiceNow / ITSM platforms, CloudWatch, Grafana, and Zabbix for real-time health visibility.

6. People & Resource Management

• Manage and mentor shared pools of engineers (L1–L3) across multiple service domains.
• Oversee workload allocation, shift rosters, and on-call readiness, ensuring 24×7 coverage and staff well-being.
• Lead performance reviews, coaching plans, and skill development, aligning to service needs and ITIL maturity goals.
• Support hiring, onboarding, and succession planning to maintain operational stability.

7. Strategic Service Improvement & Transformation

• Lead service transformation initiatives, aligning operations to cloud-native and automation-first models.
• Collaborate with solution architects and PMO to ensure smooth service transition and continual improvement.
• Drive efficiency gains through SOP refinement, AI-Ops, automation, and proactive monitoring adoption.
• Support leadership in developing innovation roadmaps and service maturity frameworks.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• 5–8 years of experience in service delivery, operations, or IT service management, with at least 3 years in a cloud or managed services environment.
• Proven experience managing multi-agency or multi-customer clusters with shared operational teams

Technical Expertise:

• Strong understanding of AWS / Azure / GCP environments and their operational frameworks.
• Proficient in ITIL v4 processes and governance; ITIL certification preferred.
• Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA, Remedy).
• Familiarity with cloud monitoring platforms (e.g., CloudWatch, Azure Monitor, Zabbix, Grafana).
• Experience in change control, incident RCA, and problem management.
• Working knowledge of compliance standards (ISO27001, ITSM audit, or GovTech OCP/ORA).

Soft Skills:

• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Excellent stakeholder engagement and customer relationship management.
• Analytical mindset with a continuous improvement and risk mitigation focus.
• Ability to manage multiple priorities in a fast-paced environment

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Job Requirement

Min 2.5 years of experience in administration and support of Desktop support.

Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Roles and Responsibilities

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

d) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.