Total 2 Customer Service job vacancies in Mont Kiara

Job Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Guide visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all essential stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Manage office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare vouchers.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Job Requirements:

• A fresh graduate with a diploma or bachelor’s degree in business administration, management, or related fields.
• Strong verbal and written communication skills in English (additional languages are a plus).
• Friendly, approachable, and able to create a positive first impression.
• Good time management, multitasking abilities, and attention to detail.
• Proficient in MS Office (Word, Excel, Outlook)
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.

Perks & Benefits: 

• Good Basic
• Personal development opportunities
• 5 Working Days
• Open Culture

工作職責：

• 客人到達辦公室後，立即熱情迎接。
• 引導訪客找到合適的人員和辦公室。
• 接聽、篩選和轉接來電。
• 確保接待區整潔美觀，備齊所有必要的文具和資料（例如筆、表格和宣傳冊）。
• 當面和透過電話/電子郵件提供基本準確的資訊。
• 接收、分揀和分發每日郵件/包裹。
• 透過遵守安全程序和透過前台控制訪問來管理辦公室安全（監控登記簿，發放訪客證）。
• 訂購前台辦公用品並進行庫存盤點。
• 更新日曆並安排會議。
• 安排旅行和住宿，並準備憑證。
• 保持辦公室費用和成本的最新記錄。
• 履行其他文員接待職責，例如文件歸檔、影印、耆寫和傳真。

職位要求：

• 擁有工商管理、管理或相關領域文憑或學士學位的應屆畢業生。
• 具備較強的英語口頭及書面溝通能力（會其他語言者優先）。
• 友善、平易近人，能夠留下良好的第一印象。
• 良好的時間管理能力、多工處理能力和注重細節。
• 精通微軟辦公室軟體（Word、Excel、Outlook）
• 具備辦公設備（如傳真機和印表機）的實際操作經驗。
• 能夠靈活應對問題，並積極主動地解決問題。
• 具備多工處理和時間管理能力，能夠合理安排任務優先順序。
• 客戶服務態度。

福利待遇：

• 良好基礎
• 個人發展機會
• 5個工作天
• 開放文化