Total 559 Customer Service job vacancies in Klang Valley

Overall Job Objectives

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities

• Host and greet guests in a warm and friendly manner.
• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.
• Provide a high standard of service through attentive and engaging guest interaction.
• Adhere to all operational procedures and suggest improvements for service efficiency.
• Maintain proper grooming and represent the brand professionally.
• Understand and operate POS/ordering systems to ensure smooth service.
• Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.
• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications

• No prior experience required — fresh entrants are welcome to apply!
• With Good communication skills
• Able to work independently and demonstrate positive energy.
• Friendly, outgoing, and dedicated to delivering outstanding customer service.
• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.
• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.
• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.
• Escalate guest issues to superiors promptly and suggest service improvements where possible.
• Represent the brand with professional grooming and positive interaction.

Benefits of the role

• Career Progression
• Working location will be premium location at Orchard area
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Act as the first point of contact for the customers
• Supporting Client’s calls using the following sites.
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems.
• Ad-hoc duties that related to contact centre projects.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Company Overview

BlueTree Education Learning Centre (BlueTree) is a private SME in Singapore focused on nurturing children’s critical thinking through a supportive learning environment. With branches in Choa Chu Kang, Dunearn Village, Bukit Timah, Orchard, Woodleigh, Seletar and Tampines.

Job Summary

The General Manager will lead daily operations, drive business growth, and enhance organisational effectiveness by aligning teams, improving processes, and executing strategic initiatives to meet performance targets.

Responsibilities

• Oversee daily business operations to ensure efficient and smooth functioning across departments
• Develop and implement business strategies to achieve revenue growth and organisational goals
• Lead and align Operations, Sales, Academic, and Customer Service teams to foster collaboration and performance
• Identify operational inefficiencies and implement process improvements to enhance productivity and quality
• Establish and monitor KPIs to drive team accountability and performance management
• Manage financial performance including budgeting and cost control to support profitability
• Collaborate with senior leadership to support business expansion and launch new initiatives
• Ensure high customer satisfaction by maintaining service quality standards
• Develop and maintain standard operating procedures, systems, and workflows for organisational consistency
• Lead recruitment, staff development, and retention strategies to build a strong workforce
• Oversee vendor relationships and manage external partnerships to support business needs

Preferred competencies and qualifications

• Experience managing operations across multiple branches or departments
• Knowledge of education centre operations or student management systems
• Ability to analyze data and work with performance metrics to inform decisions
• Adaptability to lead and drive change within teams

Other Information

Working Arrangement

• Full-time position
• 5-day work week with weekend work required

What We Offer

• Competitive salary with performance incentives
• Career growth and leadership development opportunities
• Dynamic and collaborative work environment

As a Senior Executive, Customer Experience & Customer Relations, you will play a key role in delivering consistent and exceptional customer experiences and ensuring effective case resolution, contributing to stronger customer loyalty and reinforcing a positive brand perception at the dealership.

The position works closely with internal stakeholdersto manage customer feedback and escalations, while also driving continuous Customer Experience improvement initiatives across Sales and Aftersales.

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Service Executive will report to Supervisor / Assistant Manager / Restaurant Manager.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Deliver top-notch customer service by providing a pleasant dining experience for guests
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements:

• 1-3 years of relevant experience preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Description & Requirements

• Receive physical samples at the counter or delivery point, ensuring proper labelling and adherence to chain-of-custody requirements.
• Check accompanying forms for completeness and accuracy before acceptance.
• Enter sample details into the tracking system and assign appropriate codes or barcodes.
• Ensure samples are stored or transferred according to temperature, safety, and handling protocols.
• Communicate promptly with relevant departments for urgent or priority samples.

Requirements

• Possess at least a Nitec in any field
• Prior Customer Service experience is an advantage
• Able to start work immediately or on short notice.

For interested candidate, please email your resumes to denyse.tan@recruitexpress.com.sg

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Gentle Smile Dental Studio - Dental Practice located in Wheelock Place, beside Orchard MRT

Job Descriptions

• Provide high level of service to potential patients and patients, ensuring that they are treated in a manner that provides reassurance and comfort
• Complete front office duties such as managing patient relations, registering patients, scheduling appointments, providing dental information to patients, handling phone/email enquiries, dispensing medication, explaining fees and payment methods, collecting payment from patients, assisting with insurance/Medisave/CHAS/PG claims, keeping track of receipts etc
• Perform general administrative duties and any other ad-hoc duties
• Prepare treatment room by stocking dental materials and ensuring equipment are well maintained
• Maintaining the clinic cleanliness and hygiene to a high standard and ensuring sterilisation of instruments
• Assist in ad hoc administrative works.

Jobs requirements

• Candidates must possess at least Secondary School Certificate/ "O" Level in any field.
• Good communication and interpersonal skills.
• 5.5 days work week. (Mon-Fri 9-6pm, Sat 9-1pm)
• IT literate (to use clinic software and email)
• Relevant working experience in dental industry is an added advantage

Attractive incentive tied to profit.

Job Scope:

• Provide holistic nursing care for patients requiring palliative and end-of-life care
• Monitor patients’ condition and manage symptoms such as pain, breathlessness and discomfort
• Administer medications and treatments as prescribed
• Provide emotional support to patients and their families
• Educate caregivers on patient care and symptom management
• Work closely with multidisciplinary teams including doctors, therapists and social workers
• Maintain accurate nursing documentation and patient records
• Ensure compliance with infection control and patient safety protocols

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description & Requirements

We are seeking an enthusiastic and customer-focused Assistant Operations Manager to join our team at Wolfgang Violin Studio. As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service, managing front desk operations, and supporting the overall success of our music school.

Key Responsibilities:

1. Front Desk Management

Oversee the daily operations of the front desk, ensuring a warm and welcoming experience for customers.

2. Customer Relations

Develop and maintain strong relationships with customers, addressing queries, concerns, and feedback in a timely and professional manner.

3. Scheduling and Administration

Manage lesson schedules, bookings, and cancellations, ensuring accurate records and efficient use of resources.

4. Communication

Liaise with teachers, staff, and customers to ensure seamless communication and resolve any issues that may arise.

5. Data Entry and Reporting

Accurately maintain student records, attendance, and payment information, generating reports as required.

Required Attributes:

1. Outgoing and Customer-Focused

Enjoy engaging with customers, providing exceptional service, and building strong relationships.

2. Effective Communication

Proficient in spoken and written English, with excellent communication and interpersonal skills.

3. Adaptable and Flexible

Able to thrive in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.

4. Organised and Detail-Oriented

Accurate and efficient in data entry, record-keeping, and administrative tasks.

5. Proactive

Able to think critically, resolve issues promptly, and improve processes.

What We Offer:

- Performance and Incentive Bonus

- Medical Coverage

- Annual and Sick Leaves

- Professional Development Opportunities

Interested candidates, please send resume to HR@wolfgangviolin.com and complete details on

https://forms.gle/ZD7WwM1PxXaHcbYy5

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.
• Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.
• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.
• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (e.g. scrubbing, degaussing, and documentation of disposal list).
• Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Provide MAC (move, add and changes) for IT infrastructure services. k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)
• Provide desktop support for BCP and BCP exercises.
• Printer Maintenance (Comprehensive includes Maintenance Kit
• 1st level problem analysis and troubleshooting
• Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.)
• Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
• Configuration and setup including print server
• Yearly preventive maintenance
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Experience in administration and support of Desktop support.
• Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.
• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Duration: 1-year contract

Salary: $1900 - $2600

Location: Queenstown

Working Hours: 3 rotating shifts

Morning: 8am end between 4pm to 6pm
Afternoon: start between 11am to 1pm and end between 7pm to 9pm
Night: 8pm to 8am

Job Scope:

• Provide general patient care including hygiene support, assisted bathing, feeding, mobility assistance, and responding to patients’ needs
• Assist in clinical procedures such as monitoring vital signs, conducting basic tests (ECG, blood glucose), specimen collection, and supporting nursing/medical procedures
• Support patient admissions, discharges, and transfers, including documentation, coordination, and patient orientation
• Manage patient interactions and ward coordination, including handling calls, visitor management, and communication with departments and next-of-kin
• Perform administrative and clerical duties such as maintaining medical records, updating patient information, and coordinating logistics and supplies
• Ensure smooth ward operations through inventory management, portering, housekeeping, safety checks, and participation in process improvement initiatives

If interested, please send updated resume via email  biohealth@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

biohealth@recruitexpress.com.sg

Key Responsibilities:

• Provide L1 L2 technical support to users via email, phone, or in person
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain desktops, laptops, printers, and mobile devices
• Manage user accounts, permissions, and access controls (e.g., Active Directory)
• Support Microsoft 365 applications including Outlook, Teams, and SharePoint
• Monitor system performance and ensure IT systems are running efficiently
• Assist in IT asset management, inventory tracking, and documentation
• Perform routine maintenance, updates, and patch management
• Escalate complex issues to higher-level support or vendors when necessary
• Ensure compliance with IT policies, security standards, and best practices
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• 1–2 years of experience in IT support or helpdesk roles
• Strong knowledge of Windows OS, basic networking (TCP/IP, DNS, DHCP), and hardware troubleshooting
• Familiarity with Microsoft 365, Active Directory, and ticketing systems

Interested applicants, please email your resume to Lisa (Lisha) Zhang

Email: lisazhang@recruitexpress.com.sg

CEI Reg No: R25157448

EA Licence No: 99C4599

Recruit Express Pte Ltd

Working Location:
Jurong East

Working Hours:
Monday to Friday
Office Hours

Salary:
Up to $4,500

Overview:
Oversee approximately 20 Ward Service Associates (WSAs) alongside another supervisor. Role requires strong operational leadership, hands-on management, and good stakeholder engagement skills.

Key Responsibilities:
• Be part of the Ward Service Associate (WSA) team and ensure service standards are upheld
• Work closely with ward supervisors and team members to ensure excellent service delivery
• Ensure sufficient ward stock supplies for smooth operations
• Manage deployment and scheduling of WSAs across different shift patterns
• Oversee WSAs to ensure patients’ nutrition and dietary requirements are met
• Lead quality improvement initiatives
• Support operational needs and perform ad hoc duties as required

Requirements:
• Minimum Bachelor’s degree in any course

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599