Total 4,374 Customer Service job vacancies in Islandwide

WE’REHIRING — Customer Service Officer

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Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 5 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Job Descriptions:

• Report directly to Branch Manager
• Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly
• To make cold call and any new leads call provided by the company
• Re-confirm customer’s appointment a day before their treatment
• To follow-up service call to customer after treatment (three days)
• Responsible to deliver and provide Quality Services
• Daily data entry for customers, staff and print report for compilation
• To ensure the cleanliness standards at reception area
• Issuing of invoices and service rendering
• Generation of daily reports
• Assist in general administrative duties
• Preparing and issue of relevant documents, printing and filing as well as inventory control
• Perform any other ad-hoc duties and other matters as assigned by the Company

Job Requirements:

• At least 2 years’ experience in beauty spa environment and services
• Strong verbal and written communication skills
• Ability to work in a fast-paced environment with minimum supervision and is able to multi-task
• Willing to work retail hours (including weekends and public holidays)

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About Restorative Care Department:

Restorative Care Department (RCD) was started in 2006, with one Family Resource Centre located within Prison Link Centre (Changi) specializes in serving offenders, ex-offenders and their families through a variety of programmes.

Case Management Services (CMS) was launched in 2019 to provide short-term case management for releasing inmates. Its objectives are to assist clients and their families with reintegration into society, offer individual support and guidance for transitioning back into the community, and address criminogenic needs to prevent re-offending and relapse.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders, and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders, and/or their next of kin
• Required to cover office duties at various centres

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Possess at least two (2) years of experience working in a similar setting (e.g. Social service agencies)
• Comfortable to work with offenders and ex-offenders in Police and Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player

Work Location: Simei

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

Job Details

• Salary: S$4800 – S$5500
• Job Type: Permanent | Full-Time
• Location: Ubi MRT (Within Walking Distance)
• Schedule: Monday - Friday
• Hours: 0830 – 1730

About Company

• Group Holdings Companies HQ in Switzerland and regionally in Europe/Asia. A global leader in Electronics and Electrics metal industrial components.

Experience

• Material, Production & Purchasing Operation: ≥ 3 years
• Production/Assembly in Electronics components Industry: ≥ 3 years
• Familiar or Preferably in a Job Shop environment

Qualifications

• Diploma in Electrical and/or Mechanical Engineering

Responsibilities

Production (70%)

• Administer and implement a sound capacity and production planning tool
• Provide comprehensive production tracking schedule for better monitoring
• MO creation/planning upon receipt of approved drawings from engineering
• Review production planning for order tracking
• Check BOM as per drawing to release picklist and consume the items to production for assembly works
• Support Assembly to close MO (Production)
• Manage resources and direct production activities to meet monthly output

Purchasing/Logistics (30%)

• Interface with various parties, internal and external departments, suppliers so as to manage the entire order flow to meet committed / on-time deliveries.
• Analyse demand, order placement, out-sourcing of assemblies and execute operations involving capacity planning, material supply planning and control for production.
• Review inventory stock, productive materials demand, monitor MSL level based on the historical turns and rolling order forecast.
• Establish and recommend stocking of materials, components (negotiate with suppliers return policy of common/uncommon parts) to minimize stocks write off.
• Maintain inventory including determine of slow moving and obsolete parts and work with sales department to ensure materials and supply levels are properly maintained.
• Work closely with customer service to facilitate smooth billing process i.e. accurate advance packing list, timely arrangement of outbound freight, etc.

Requirements

• Strong knowledge& Hands-On in production planning and purchasing activities
• Team Player, Service Minded, High-Integrity and Pragmatic
• Excellent organization skills and attention to details
• Proficient in Office 365
• Good Communication Skills in English and Mandarin as need to liaise with China Chinese associates
• Open to Singaporean/PR

We thank you for your interest

Keen candidates are invited to submit their detailed resume in MS WORD FORMAT to yee#wrc.com.sg (Due to scripting issues, kindly change #to the regular email address symbol)

Only shortlisted candidates will be notified

DRIVER

• Ensuring the smooth running of ceremonial services.
• Able to communicate effectively with Agents and Customers.
• Ensuring adequate safety precautions on site.
• Attending site meetings, if any.
• Liaising with vendors on deceased photograph printings and name tag printing on niche cover.
• Ensuring cleanliness and tidiness of site.
• Any other jobs assigned by HOD/ Supervisor from time to time.
• Implementation of calling and confirming with Agents / Customers on services booking (1 day before service date).
• Coaching and mentor team mate
• Standardize all procedures like check-in, Anling, Bone picking etc.

QUALIFICATION

• Primary / Secondary / NITEC in any discipline.
• Minimum 1 year working experience.
• Excellent interpersonal and communication skills.
• Valid Class 3 license with good driving records

EXPERIENCE / SKILL REQUIRED

• Positive Attitude.
• Willing to learn.
• Able to work independently as well as in a team
• Able to communicate effectively in bilingual.
• Able to work shift, weekends and public holidays.

Daily Routine

• Ensure cleanliness and tidiness of the surroundings.
• Ensure all fixtures are functioning well.
• Reporting of fault to the maintenance team.
• Assist Customers and Agents' enquiries via phone calls, message or walk-ins.
• Assist Customers' prayers.
• Sale of Incense Items.
• Processing of the Service forms.
• Processing of the Pedestal Engraving forms.
• Liaising with vendor on the Pedestal Engraving.

Other Roles

• Site tour training for New Agent Training.
• Assist ceremonial team for prayer services (Anling, Bone Picking etc).
• Ad-hoc emcee for FSP case.
• Ad-hoc site tour for Customer.

Others

• Stock take of incense paper inventory.
• Follow up with agents/customer on the outstanding payment and to ensure full payment for services rendered.
• Plan, Organize, Execute and Promote events.
• Report tabulation and analysis of all calls, services, events etc Event Profit & Loss tabulation.
• All ad-hoc duties assign by seniors.

Job Description

• Industry/ Organization Type: Manufacturing (Home Appliances)
• Position Title: Customer Service Officer (Call Centre)
• Working Location: Ubi
• Working Hours: 5 days (Mon – Fri, 830am – 530pm)
• Salary Package: Basic salary up to $3,300 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide excellent customer support for calls and walk-ins, promoting products and spare parts.
• Schedule daily services and repairs for technicians.
• Collect service fees, track unpaid bills, and follow up on payments.
• Update service records with customer service systems and prepare Quality Claims Reports (QCR).
• Monitor parts and products under QCR until the replacement part arrives.
• Follow up with Quality Assurance (QA) on any service-related quality issues.
• Organize Customer Service Department files and records.
• Maintain showroom neatness and a cozy atmosphere.
• Advise customers on product ranges, service fees, and promotions.
• Maintain high service standards and achieve set Key Performance Indicators (KPIs).

APPLY NOW!!!

• Minimum NITEC in any field or equivalent.
• 1-2 years of experience in customer service or a call centre.
• Good interpersonal and communication skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #73805 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Tuition Centre in Ang Mo Kio Requires Customer Service & Admin Team Lead

Customer Service & Admin Team Lead

Job Description:


1. Team Leadership & Supervision

• Lead, manage, and support a team of three (3) Customer Service & Admin Specialists in their daily responsibilities.

• Lead regular team huddles to brief the team on updates, operational instructions, and expectations.

• Allocate tasks, set priorities, and ensure all work is completed accurately and on time.

• Monitor team performance, provide coaching and guidance, and ensure consistent customer service standards.

• Act as the first point of escalation for administrative issues before involving the Head of Operations.

• Ensure SOPs and workflows are followed, and identify opportunities for continuous improvement to increase efficiency.

2. Centre Management & Frontline Experience

• Oversee daily centre operations, ensuring the centre is neat, organised, and welcoming at all times.

• Greet and engage students and parents in a friendly and professional manner, while ensuring the team upholds the same service standard.

• Manage monthly pantry supply orders (including F&B and cleaning supplies) and coordinate with cleaning vendors to maintain centre cleanliness.

• Take ownership of the centre’s day-to-day cleanliness and overall physical presentation.

3. Daily Operations & Customer Handling

• Handle customer enquiries across all channels, including phone, text, walk-ins, social media, and email.

• Ensure timely responses and satisfactory resolution of customer feedback and concerns.

• Step in to manage complex or sensitive cases and escalate when necessary.

• Prepare and send clear, timely communications to parents and students regarding programmes, schedules, fees, and centre updates, including last-minute changes.

• Assist in organising events and promotional activities (e.g. webinars) to attract new students and retain existing ones, in collaboration with the marketing team.

4. Student Administration, Billing & Records

• Process student registrations, course enrolments, and payment matters accurately and in a timely manner.

• Prepare and issue monthly billing invoices to parents and follow up on payment matters.

• Maintain and audit student and staff records in the iEduCentre system, ensuring data accuracy through both direct input and team oversight.

5. Escalation, Reporting & Support

• Act as the first point of escalation for operational and customer-related issues.

• Report regularly to the Head of Operations on admin operations, recurring issues, and team performance.

• Support ad-hoc operational needs and assist other departments when required.

6. Tutor & Academic Administrative Support

• Assist tutors with administrative matters when necessary, including the printing of class materials and mailing of study resources to students.

Requirements:

Minimum Diploma

Working hours : 4 weekdays (12.45pm to 9.15pm) + 1 weekend (Sat) (9am - 7pm)

Passionate in customer service

2-3 years experience in customer service

Experience in a supervisory role will be good

Confident and tactful in handling customer’s needs

Strong interpersonal and communication skills

Positive work attitude, self-driven, independent, team player with a strong service mindset

Meticulous and systematic with administrative procedures

Skilled in basic office skills (excel, word) and computing skills

Prior experience in frontline customer service jobs will be a bonus

Able to handle difficult customers confidently

Working Hours: 6 days work week and able to work on weekends / public holiday [ 44hrs ]
Location: Dempsey / Dairy Farm / Eng Kong Park / Namly / Serangoon Garden / Swan Lake
Salary: Up to $ 2800

Requirements:

• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F & B – cafes / restaurants / similar capacity
• Entry Level is welcome
• Able to work on weekends / public holiday
   

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health / sanitation regulations
• Any other ad-hoc duties base on operational needs

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Location: Serangoon
Working Days: 12pm-6pm [Mon-Fri]
Salary : $1800 + $15/h (If OT)

Job Description

• Supervise primary school students in their homework guidance. 

Requirements

• Minimum Polytechnic Diploma with two years of relevant experience. 
• Possess primary school content knowledge for Homework Guidance.
• Able to teach will be a bonus

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Salary: $3500 - $4000
• Working hours: Mon, Tue, Fri, Sat n Sun | Off days: Wed-Thu |9am-6pm
• Location: Novena, Bukit Panjang and Tampines

Summary:

we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents
• Share the vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in our CRM system
• Relationship manager for our community, continue to track the progress of students and maintain relationships with parents

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working days: either 4 days 12 hours rotating shift or 5 days work week

Location: Islandwide , office at Woodlands

Salary: $2800 -$3500 depends on experience

Job scope:

• Semiconductor machines startup and installation

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing

• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works

• Serves as company contact point with customer on technical matters

• Attends to customers complaints and provides timely solutions

• Other ad hoc duties

Requirements:

• Nitec/ Diploma in Mechanical/ Mechatronic Engineering or related discipline

• Hands-on experience in semiconductor machine maintenance

• Able to work in cleanroom environment
  

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279