Total 4,374 Customer Service job vacancies in Islandwide

Job Description:

• Actively listen to customers to identify their issue and offer suitable solutions to meet to address their concern.
• Resolve at least 90% queries received on the first instance without escalation.
• Ensure accurate data logging into the CRM system in compliance with internal standards.
• Identify problems and make recommendation for change or improvements.
• Stay informed about new and changing policies to ensure the provision of accurate advice to customers, while also engaging in continuous learning to broaden knowledge relevant to the role.
• Participate in cross-training to expand expertise in other domains
• Manage concurrent workstreams efficiently in a fast-paced environment, adapting to the frequent introduction of new policies and requirements.
• Perform any ad-hoc tasks assigned by the supervisor
• Knowledge Competency:
• Domain-specific training equips agents with the knowledge required to address customer enquiries accurately and in accordance with approved policies and guidelines. Agents must successfully complete modular assessments during the training phase, achieving the required minimum scores to demonstrate readiness.
• Technical and System Competency:
• Agents are trained to proficiently use all systems and tools required to support Ministry operations, including case management platforms, CRM systems, and digital service applications and AI assisted Tools.

Thanks,and Best Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP:+65 92333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

• Attend and welcome visitors and customers by providing satisfactory customers service.
• Initiate cold calls to customers to secure service bookings and increase client engagement.
• Deliver attentive customer service to address client inquiries and enhance satisfaction.
• Manage reception tasks including greeting clients and coordinating appointments efficiently.
• Conduct reminder calls to confirm upcoming appointments.
• Undertake other administrative and operational duties as assigned.
• Friendly personality, Positive attitude and Team player.
• Good communication skills.
• Problem-solving skills.
• Dedicated with desire to strive towards excellence.
• Other ad hoc duties.

How to Apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan Wee Boon (EA Reg No: R1102628)
Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

Company Overview

ARF (Asia Pacific) Pte Ltd is a leading general insurance intermediary with a strong focus on affinity programs. As part of its ongoing transformation, the company is enhancing its capabilities and expanding its regional presence to better support clients locally and across Asia Pacific. ARF is dedicated to delivering customized insurance solutions that drive sustainable business growth and help clients navigate an increasingly complex and evolving landscape.

At ARF, employees are part of a dynamic and progressive organization where innovation and growth are key priorities. The company cultivates a collaborative and forward-looking environment, empowering individuals to build their capabilities, take ownership of their contributions,and grow together with the business.

Job Summary

Join our dynamic team as a Contact Centre Specialist, where you will play a key role in delivering exceptional customer service and insurance support to our clients. You will assist clients with their insurance enquiries, source competitive quotations from insurers, manage policy renewals, and ensure a smooth end-to-end client experience. This role is ideal for a customer-focused individual who enjoys building relationships, coordinating with multiple stakeholders, and contributing to business growth in a fast-paced environment.

Responsibilities

• Respond promptly to client enquiries by providing accurate insurance information to support their decision-making and coverage needs
• Coordinate with insurers to obtain competitive quotations tailored to clients’ preferences, budgets, and benefit requirements
• Follow up with insurers to secure timely issuance of quotations and insurance policies, ensuring seamless client experience
• Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage
• Participate in marketing and business development activities to enhance client engagement and contribute to business growth initiatives
• Maintain organized and up-to-date records of client interactions, quotations, and policy documents to facilitate efficient service delivery

Join our team at the golf driving range at Arena Country Club, Upper Jurong, Singapore. We are looking for friendly and service-oriented individuals to join us as a Customer Service Officer. As the first point of contact, you will play an important role in creating a welcoming experience for guests while supporting front desk operations, guest enquiries, event coordination, and daily operations. If you enjoy customer service and working in a dynamic sports and hospitality environment, we’d love to hear from you.

CORE RESPONSIBILITIES:

• Welcome guests and providing a professional front desk service.
• Handle enquiries, bookings, check-ins, equipment rentals, and provide information on services, promotions, and events.
• Assist with quotations, event coordinating, and administrative support.
• Support daily operations and administrative a clean and organized reception area.
• Handle guest feedback and resolve issues promptly, escalating matters to management when required.
• Promote membership packages, programs, and other services where appropriate.
• Coordinate closely with operations, F&B, coaching, and events teamsto ensure seamless guest experiences.

JOB SPECIFICATIONS:

• Diploma or higher qualification in hospitality, tourism, business or a related field.
• Able to work flexible shifts including weekends and public holidays.
• Prior experience in customer service, front‑desk, hospitality, sports, or recreational environments is preferred.
• Strong communication and interpersonal skills with a friendly, professional, and guest‑oriented attitude.
• Able to multitask, solve problem independently, and work well in a fast-paced environment.
• Proficient in Microsoft Office applications and booking systems.
• Interest in golf or sports is an advantage.

Training program (paid training)

5-weeks training program on bank's product and services, CRM systems and on-the-job training.

Shift timing (PH Weekend Shift)

- Working hours: 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

- Staggered shift hours: 8.5 working hours between 7AM to 10PM + 1-hour meal break in between

- Rest day and off day: Scheduled by client (1 weekday + 1 weekend, non-consecutive)

- Or otherwise advised by the client

Working location

- Nearest MRT: Punggol Coast MRT

- Applicants should be comfortable with a North-East region work location

Job description (Non-sales role)

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Key Responsibilities

• Design, develop, and maintain applications using C#, .NET Framework (.NET 4.5+), frontend frameworks, and SQL Server in a production-critical environment.
• Take end-to-end ownership of assigned modules, including development, enhancements, and defect resolution.
• Provide L2/L3 production support, including incident troubleshooting, root cause analysis (RCA), and permanent remediation.
• Manage and prioritise high-volume work queues / operations tasks, ensuring SLA compliance.
• Drive code quality and maintainability, including refactoring and reduction of technical debt.
• Collaborate with cross-functional teams to resolve integration and system dependencies.
• Review and approve technical designs, code, and documentation, ensuring adherence to standards.
• Proactively identify risks and recommend improvements to enhance system performance, stability, and observability.
• Utilise monitoring and logging tools to detect issues early, analyse system behaviour, and improve reliability.

Mandatory Requirements 

• 6–8+ years of hands-on experience in .NET development within enterprise systems.
• Strong backend expertise in:C#, ASP.NET / MVC (mandatory)SQL Server /Oracle DB (query optimization, indexing, performance tuning)
• Frontend experience in:AngularJS OR ReactJS (mandatory at least one, hands-on)Exposure to modern frontend frameworks is an advantage
• Proven experience in:Application Maintenance & Support (AMS) / production support environmentsIncident management, RCA, and issue ownership
• Mandatory experience in Public Sector / Government projects
• Experience in domain systems such as healthcare, insurance, or other large-scale transactional systems is strongly preferred
• Strong understanding of:Multi-tier architecture and system integrationsSecure coding practices
• Hands-on experience with:Version control (Git / TFS)Structured release/delivery processes (CI/CD exposure preferred)Monitoring and observability tools (e.g., logging, alerting, performance monitoring)
• Strong problem-solving mindset with excellent investigation and troubleshooting skills, with the ability to analyse complex issues, identify root causes, and implement effective resolutions in production environments
• Proven ability to operate effectively in SLA-driven environments
• Familiarity with AWS or Azure cloud environments
• Able to join within short notice (preferred: ≤ 1 month)

Advantageous Skills

• Experience in large-scale, high-transaction systems
• Exposure to microservices or API-driven architectures
• Experience with advanced monitoring, logging, and performance tuning tools

Behavioural Expectations

• Strong ownership and accountability mindset
• Ability to work independently and manage priorities effectively
• Proactive communicator with stakeholders and project managers
• Capable of guiding junior developers and enforcing best practices
• Comfortable operating in a fast-paced AMS/support environment
• Demonstrates a systematic and analytical approach to problem-solving under pressure

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

• Position: Preschool Principal
• Locations: Anchorvale/ East Coast/ Bedok/ Marine Drive (Islandwide location available too!)
• Salary: $5500-$7000
• Working Day: 5 Days (Mon - Fri)

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• At least 1-2 years experience as Preschool Principal

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives

• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children

• Responsible for the strategic direction and overall management of the preschool

• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.

• Responsible for all government related matters such as ECDA including renewing and maintaining of license

• Set educational standards and goals and help establish policies, procedures and programs to carry them out

• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group

• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable

• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies

• Implementation of specific center programs, initiatives and events

• Handle center administrative matters and enrollment

• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements

• Management and optimization of center resources

• Prepare budget and control budget expenditures

WhatsApp me your resume for quicker processing! ☺️

WhatsApp: https://wa.me/6584067823 (Shiro)

SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Coordinate and prepare product samples, project documentation, and related materials to support project execution.
• Manage and submit project-related documentation, ensuring accuracy and compliance with requirements.
• Process project orders and maintain records using SAP and Excel.
• Liaise with suppliers, customers, and internal stakeholders to monitor material availability, delivery schedules, and project timelines.
• Assist in coordinating site meetings and work closely with consultants, developers, and contractors to ensure project requirements and deliverables are met.

Qualifications:

• NTC 2, Diploma, or equivalent qualification in Marketing, Engineering, Electrical Engineering, Interior Design, Building Services, Architecture, Sustainability Design, or related disciplines.
• Proactive and resourceful individual with strong problem-solving skills and the ability to work independently as well as collaboratively.
• Experience in project coordination, sales support, events management, lighting, or M&E-related industries is advantageous.
• Able to thrive in a fast-paced environment while effectively managing multiple timelines, priorities, and stakeholders.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint, with strong administrative and documentation skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Our client is a well-established company in the FMCG industry, specializing in food distribution and retail operations. Due to their current expansion plan, they are looking for a Key Account Executive to join their Commercial team. They are located in the (North) – easily accessible.

Basic + Commission

Responsibilities:

• Manage and support key retail accounts to drive sales growth, product distribution, and in-store visibility.
• Handle sales forecasting, account planning, and monitoring of sales performance.
• Liaise with internal departments to coordinate order fulfilment, inventory planning, promotional activities, and customer requirements.
• Monitor trade execution including product placement, stock availability, pricing, and shelf presence across assigned accounts.
• Support new product launches, product range expansion, and promotional activities within retail channels.
• Coordinate and execute trade campaigns, pricing adjustments, and retailer initiatives.
• Track promotional performance and prepare post-campaign evaluations.
• Prepare sales reports, account updates, and market analysis on a timely basis.
• Conduct market visits to monitor competitor activities and pricing trends.
• Support ad-hoc operational and commercial activities when required.

Requirements:

• Degree qualification with relevant experience in FMCG sales or key account management.
• Possess Class 3 driving license; own vehicle will be an added advantage.
• Experience handling retail accounts, sales forecasting, and trade promotions.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Jobscope:

- Toileting and showering duties

- Feeding of patients

Rate: $11/hr

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Paperbakes Singapore– Join Us to Serve Real, Wholesome Food with Heart

Are you passionate about healthy food, warm service, and making someone’s day a little better? At Paperbakes Singapore, we believe good food should be wholesome, affordable, and made with real ingredients - no shortcuts, no heavy processing, and absolutely no MSG.

Our specialty? Parchment-baked meals like tender chicken, fresh fish, and nutritious sides - all cooked with minimal oil and maximum flavor. Every dish we serve is made to fuel busy lives in a healthier way, without compromising on taste.

We’re a vibrant and tight-knit team that works hard, supports one another, and has fun doing it. If you’re energetic, friendly, and believe in doing meaningful work that helps people feel good from the inside out - we’d love to have you with us.

PART TIME - Minimum 6 hours a day ($12 per hour)

FULL TIME - 44 hours (OT payable)

Job Duties

• Greet and assist customers
• Handle POS (sales terminal), Food Delivery devices and all cashier transactions
• Basic food preparation
• Prepare and pack orders
• Assist and support with stock replenishment
• Coordination with Kitchen Team
• Maintain food safety and hygiene standards
• Adhere to recipes and operating procedures guidelines
• Any other duties as directed

Job Requirements

• Minimum 6 months of relevant working experience in F&B
• Candidates with no prior experience are welcome to apply, as training will be provided
• Salary will be based on experience
• Familiarity with using iPads, delivery portal devices and phones
• Able to work efficiently in a fast-paced environment
• Flexible hours and shifts

Job Perks

• Annual Increment
• Year-End bonus
• Quarterly Sales Variable Bonus
• Referral Bonus
• Birthday Voucher
• Training and Development
• Career Progression
• Walking Distance from MRT

Personal Care Officer

Location:
1. Bukit Batok x1
2. Buangkok x1

Salary: $ 2500 - $3300

Working Hours: 5 days / 44 hours per week - Shift work

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home's premises

Job Requirements

• At least diploma in Psychology / Social work / or relevant field
• Willing to work rotating shifts including night shift and weekends

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Care Studio and Rehab Manager

• Location: Bright Hill

• Working Days: Monday – Friday

• Working Hours: 8:30AM – 6:00PM

• Salary: $7,000 – $9,000

• Degree or Master's qualification in Allied Health or related disciplines preferred.

• Minimum 5 years of experience in a community care setting.

• Minimum 2 years of supervisory experience.

• Possess a valid BCLS + AED certification.

• Knowledge of the Intermediate and Long-Term Care (ILTC) landscape will be an advantage.

• Experience in quality and risk management.

• Experience in coaching, counselling, and manpower planning.

• Experience in start-up operations for care centres, nursing homes, or elderly home care services will be an advantage.

• Proficient in Microsoft Office applications.

• Experience with Infocare systems will be an advantage.

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 97354019 for more Care Studio and Rehab Manager role

Job Description

• Support the development and implementation of operational and strategic initiatives for the Care Studio and Rehabilitation Department.

• Assist in the development and enhancement of Care Studio programmes and services.

• Monitor departmental KPIs and manage budget and resource utilization.

• Oversee manpower planning and operations of the Care Studio and Rehabilitation teams.

• Develop policies and ensure compliance with regulatory requirements and MOH licensing standards.

• Support recruitment, staff development, and retention initiatives.

• Manage the daily operations of the Care Studio and Rehabilitation Department.

• Develop and promote centre-based and home-based rehabilitation and day care programmes.

• Oversee the delivery of community and home care services.

• Manage healthcare needs assessments and the implementation of care plans for clients.

• Coordinate and monitor clinical and service quality indicators for continuous improvement.

• Manage enquiries, feedback, complaints, and incidents relating to centre operations.

• Identify and establish partnerships to support business development and client acquisition.

• Maintain relationships with existing and prospective partners and organizations.

• Ensure compliance with the Personal Data Protection Act (PDPA) relating to clients and staff.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

• Working Hours: Monday - Friday | 10am - 7pm
• Salary: $2500 - $3500
• Location: Sembawang / Farrer Park

Job Responsibilities:

• Guide students in completing their daily homework
• Provide academic support and guidance for school subjects, especially Math and Science
• Conduct and support student care programmes and enrichment activities
• Assist in planning and implementing class activities according to the centre’s guidelines
• Monitor students’ learning progress and provide guidance based on their individual needs
• Maintain a safe, clean, and conducive learning environment
• Prepare and maintain teaching materials and classroom resources
• Build good relationships with students and parents
• Ensure students’ safety within the centre premises
• Assist with student transfer from school to the student care centre when required
• Perform other ad-hoc duties as assigned by the Centre Director

Job Requirements:

• Diploma or higher qualification
• Relevant experience as a Student Care Teacher, Tutor, or Teaching Assistant

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580