Total 4 Customer Service job vacancies in India

Job Responsibilities:

• Deal directly with customers' enquiries and quote price independantly
• Processing orders through JDE system
• Follow up on sales quotations, sales orders, ships and payment with customer
• Handle customers' complaints
• Liaise with internal departments to expedite sales orders
• Communicate with overseas customers to promote the company's products
• To cold call and build potential customers from overseas
• Ad-hoc duties by management

Job Requirements:

• At least GCE “O’ levels or equivalent
• At least 1-2 years working experience in sales/ sales support
• Pleasant personality and customer service oriented
• Able to work independently as well as in a team
• Proficient in MS Excel and Word
• Knowledge on JD Edwards will be an added advantage
• Working location at Jalan Besar (Nearest MRT : Lavender)

Job Summary

You will lead and manage a customer service team to deliver effective support and maintain strong relationships with clients and stakeholders. You will communicate clearly across all organizational levels and ensure operational coverage during late hours.

Responsibilities

• Lead and manage a customer service team to achieve performance targets and deliver quality service
• Develop and maintain strong local contacts to support customer service operations and business growth
• Communicate effectively with internal teams and external stakeholders to resolve issues and enhance customer satisfaction
• Manage staff schedules and resources to ensure coverage during late working hours
• Adapt to evolving business needs by performing additional tasks as assigned

Preferred competencies and qualifications

• Experience in customer service management, including team leadership and staff management
• Strong interpersonal and communication skills to engage with diverse audiences at all levels
• Familiarity with local market and contacts to support customer relations
• Willingness to work late shifts as required
• Preference for candidates with local residency

Job Responsibilities:

• Greet and assist visitors in a friendly and professional manner
• Answer and direct phone calls and emails
• Maintain reception area cleanliness and order
• Manage incoming/outgoing mail and deliveries
• Support administrative and office operations
• Schedule appointments and manage meeting room booking

Requirements

• Minimum Experience Need
• Weekend Must need to work
• 24/7 need support
• Tough and hard work environment
• Need to manage heavy work load

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.