Total 216 Customer Service job vacancies in George Town, Penang

Job Description:

We are looking for a dedicated and proactive Online Customer Care to join our team, and we encourage fresh graduates to apply. The ideal candidate will provide timely and professional support to customers and vendors on our online marketplace platform through email, chat, and social media. Responsibilities include addressing inquiries related to product listings, transactions, and platform usage, assisting with order tracking and issue resolution, supporting vendors with registration and store setup, and utilizing IT skills to troubleshoot technical issues. Join us to contribute to a positive customer experience and drive overall platform success.

Fresh graduates are also encouraged to apply.

Job Responsibilities:

• Provide timely and professional support to customers / vendors on the online marketplace platform through various channels, including email, chat, and social media.
• Address customer / vendor inquiries related to product listings, transactions, and general platform usage, ensuring a positive customer experience.
• Assist customers / vendors with order tracking, returns, and issue resolution, demonstrating a thorough understanding of the online marketplace's policies and procedures.
• Support vendors in the registration, verification, and store setup processes, including tasks such as product upload, shipping arrangements, and more..
• Utilize IT skills to navigate the online marketplace platform, troubleshoot technical issues, and guide customers / vendors through online processes.
• Collaborate with the IT team to escalate and resolve technical issues impacting customer / vendor interactions on the online platform.
• Maintain accurate and comprehensive customer / vendor records within the platform's system, documenting interactions and resolutions effectively.
• Stay informed about updates to the online marketplace, promotional activities, and policies to provide accurate information to customers / vendors.
• Collaborate with cross-functional teams, including sales, logistics, finance and technical support, to address customer / vendor needs and contribute to overall customer / vendor satisfaction.
• Proactively identify opportunities for process improvement on the online marketplace platform and provide constructive feedback.
• Adhere to established service level agreements (SLAs) to ensure the efficient resolution of customer / vendor inquiries and issues.
• Be able to handle multitasking or challenge job. handle various tasks beyond customer care, including responsibilities in sales, process flow, system testing, etc.

Job Requirements:

• Bachelor’s degree in any relevant field or equivalent work experience. (Fresh graduates are encouraged to apply.)
• Background in Information Technology or related fields is an added advantage.
• Good communication skills in Chinese, English, or Malay (written and verbal) to support a diverse customer base.
• Willingness to learn with strong problem-solving skills and ability to handle and resolve customer issues independently.
• Basic familiarity with CRM tools and IT systems is an advantage (training will be provided).
• Ability and interest to learn and navigate online marketplace platforms.
• Passion for delivering good customer service and a positive attitude towards exceeding customer expectations.
• Familiarity with online communication tools, social media platforms, or customer support tools is an added advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Flexible working hours
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education
• Remote work flexibility

Duties & Responsibilities

• Handle day-to-day administrative tasks and office operations
• Maintain and organize company records, documents, and filing systems
• Manage office supplies and coordinate with vendors/suppliers
• Manage correspondence (emails, phone calls, letters)
• Assist in preparing reports, quotations, and invoices
• Handle incoming calls, emails, and general inquiries
• Support other departments when required

Requirements

• Minimum Diploma in Business Administration or related field
• Minimum 1–2 years of relevant working experience (fresh graduates are welcome to apply)
• Conversant in English and Bahasa Melaysia (Mandarin is an added advantage)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication and interpersonal skills
• Able to work independently and as part of a team
• Responsible, detail-oriented, and proactive attitude

Working Condition and Physical Environment

• Working hours from 830am-6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

What We Offer

• Competitive salary
• Career growth and development opportunities
• Training and mentorship program

職責與責任

• 處理日常行政事務和辦公室運營
• 維護和整理公司記錄、文件和歸檔系統
• 管理辦公用品並與供應商協調
• 管理信函往來（電子郵件、電話、信件）
• 協助準備報告、報價單和發票
• 處理來電、電子郵件和一般諮詢
• 必要時為其他部門提供支持

要求

• 工商管理或相關領域最低文憑
• 至少1-2年相關工作經驗（歡迎應屆畢業生申請）
• 精通英語和馬來語（會普通話者優先）
• 精通微軟辦公室軟體（Word、Excel、PowerPoint）
• 良好的溝通和人際交往能力
• 能夠獨立工作，也能作為團隊成員協作
• 認真負責、注重細節、主動積極的態度

工作條件和物理環境

• 工作時間為週一至週五，上午8:30至下午6:00。

工作地點

• 八打靈再也（總部）：27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor。
• 檳城：59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang。

我們提供的服務

• 薪資優厚
• 職涯發展機會
• 培訓和指導計劃

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Engineer-%28SHINE-Industry-Projects-and-Programme-Support%29/33489-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

SHINE Industry Projects and Programme Support
•             Coordinate SHINE consortium activities and industry project administration.
•             Support coordination among researchers, industry partners, government agencies, and internal stakeholders to facilitate SHINE activities and industry collaborations.
•             Coordinate industry project activities, including tracking project progress, deliverables, milestones, and reporting requirements.
•             Maintain project documentation, records, and administrative materials to support project execution and compliance requirements.
•             Support technical workshops, industry engagements, consortium activities, and collaborative initiatives involving SHINE researchers and industry partners.
•             Organise workshops, seminars, technical talks, industry visits, and stakeholder engagement activities.
•             Support development of postgraduate programme operations and related programme initiatives.
•             Liaise with researchers, industry partners, government agencies, students, and internal stakeholders to support programme objectives.
•             Provide administrative and operational support for SHINE initiatives and other ad-hoc programme activities as assigned.

Qualifications

•            Possess a Bachelor's degree in a STEM discipline (Science, Technology, Engineering or Mathematics), preferably in Electrical Engineering, Computer Engineering, Materials Science, Physics, Mechanical Engineering, or a related field.
•             Relevant experience in project coordination, industry collaborations, stakeholder engagement, programme administration, research administration, or related functions would be advantageous.
•             Experience coordinating projects, workshops, industry engagements, postgraduate programmes, internships, or multi-stakeholder initiatives would be advantageous.
•             Ability to engage effectively with researchers, students, industry partners, government agencies, and other stakeholders.
•             Strong interpersonal, communication, stakeholder management, and organisational skills.
•             Ability to manage multiple priorities and work effectively in a dynamic environment.
•             Experience in a university, research institute, government agency, corporate laboratory, or technology-related environment would be advantageous.
•             Familiarity with semiconductor technologies, advanced packaging, microelectronics, photonics, or related technology domains would be advantageous.
•             Self-motivated, resourceful, and able to work independently as well as collaboratively within a team.
•             Open to appointment on a fixed-term contract.

We are looking for a dedicated Service Technician/ Engineer to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the technical manager, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.

• Liaise/co-ordinate with shipyard for related project.

• Assist in the repair works in the workshop.

• Brief business partners on various navigational/communication system setup.

• Provide technical support for business partners.

• Prepare reports on equipment to business partners.

• Any other ad hoc tasks related to business needs.

Requirements

• Diploma / Degree in Electronics/ Electrical / Communications Engineering

• 1- 4 years of Marine Experience

• Experience in Navigational Systems eg RADAR, ECDIS, GPS, DDU, GYRO will be preferred

My client:

My client is a well-established technology company building large-scale, consumer-facing digital platforms used by millions of users globally. The team is highly engineering-driven, with strong emphasis on system reliability, automation, and operational excellence. This role offers the opportunity to work on production-critical systems, collaborate closely with backend and platform engineers, and take real ownership of reliability and infrastructure in a fast-moving, high-impact environment.

Job Responsibilities:

• Ensure high availability and reliability of production systems supporting large-scale online services.
• Own core operational functions including resource management, incident response, capacity planning, monitoring, and reliability improvements.
• Review system and infrastructure designs, proactively identifying potential reliability and scalability risks.
• Analyze system bottlenecks and structural weaknesses, and lead optimization initiatives to improve stability and cost efficiency.
• Participate in 24/7 on-call rotations, responding quickly to production incidents and driving root cause analysis.
• Continuously improve operational processes through automation, reducing manual intervention and operational overhead.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Proficiency in Python, Go, or Shell scripting, with the ability to independently build tools or platforms.
• Solid experience with cloud infrastructure; exposure to multi-cloud or hybrid environments is a plus.
• Strong fundamentals in Linux systems, networking, load balancing, and high-availability / disaster recovery design.
• Hands-on experience operating or supporting large-scale web services in production environments.
• Self-motivated, responsible, and comfortable working in a fast-paced, reliability-critical environment.

What They Offer

• A large-scale, production-grade technical environment supporting high-traffic, consumer-facing platforms.
• A stable yet fast-evolving engineering environment with long-term technical depth and learning potential.
• Close collaboration with experienced engineers in a flat, open, and execution-focused team culture.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037

Job Summary

• Handles inbound and outbound contact channel activity and other cases in an efficient manner and drives achievement of team SLA goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill & technical call coaching model, and drives customers to a positive outcome
• Demonstrates strong problem-solving skills, along with advanced knowledge of IDEXX products and services, providing highly effective technical troubleshooting to customers and internal stakeholders
• Is able to work independently and as part of a team, engaging our customer-facing ecosystem and other resources

Key Responsibilities

• Primary responsibility is to provide inbound and outbound contact channel support and other requests for support, providing highly effective technical troubleshooting and product knowledge to customers and internal stakeholders
• Collaborate effectively with teammates to provide an adequate level of coverage for customer contact channels and other tasks to ensure achievement of team SLA, targets, and goals
• Demonstrates strong interpersonal skills, providing customers with the highest standard of customer support, adhering to our soft skill and technical coaching model, and drives customers to a positive outcome
• Ability to communicate complex information in simple terms
• Balances a strong focus on customers’ needs with thorough technical troubleshooting and a high level of compliance with established processes
• Willingly disseminates and corroborates knowledge and learnings with teammates and other internal stakeholders as needed.
• Diligently records all customer interactions in the customer relationship management system (Salesforce). Includes detailed case tracking notes, next steps, and/or resolution. Holds others accountable for doing likewise
• Elevates complex technical issues as needed to the elevation teams and communicates follow-up and/or resolutions to the customer
• Communicates difficult or sensitive customer issues to the direct leader, whilst keeping other team members up to date on ongoing issues
• Continue to learn and maintain product knowledge by leveraging local and global resources available
• Participates in weekend & holiday support roster to provide customer assistance during these periods
• Other duties as required

Requirements

• Proficiency in Mandarin language require - as the role requires this person to liaise mainly with our external customers based in Taiwan, who mainly communicate in Mandarin.
• Work experience in Clinical Diagnostics of Biochemistry and Hematology analyzers preferred.
• Laboratory experience preferred
• Computer skills in Microsoft Office, including Excel, Words, Powerpoint, and Outlook.
• Good communication and presentation skills.
• High quality customer facing inter-personal skills, with experience working with customers and maintaining good customer relationships.
• Technical record keeping management skills.
• Reasoning and analytical skills to resolve issues.
• Phone skills, with ability to establish rapport.
• Attention to detail.
• Organized with ability to multi-task.

Project Overview

This project aims to develop a real-time blood analysis and diagnostic platform using an integrated microfluidic chip. This platform uses precision microfluidic technology to process and profile the biological activity of white blood cells which is related to a host of inflammatory conditions ranging from diabetes, sepsis to leukemia. The platform developed will enable point-of-care diagnosis of diseases and this project will accelerate the platform from bench to bedside through the development, deployment and testing of clinical samples.

This Engineering position offers a rare opportunity to bridge the gap between laboratory discovery of new technologies and real-world implementation of clinical deployment and testing. 

Responsibilities

The engineer is responsible for the design, prototype, manufacturing and testing of the medical device. This involves the use of with computer-aided design prototyping, setting specifications and assembly of mechnical/electrical components, testing and deployment of device for field testing.

Responsibilties include:

- To work closely with a team of clinical, mechanical/software engineers and data scientist for the medical device design and prototyping. Gather feedbacks on prototype designs by end-users.

- To Validate designs by analysing data gathered from component or system level testing. Use benchmarking techniques to characterise component and device performance.

- To ensure proper documentation of design history files and standardization of data storage for reports, presentations, technical and administrative documents.

- To source for vendors and components to ensure manufacturability and cost of medical device.

- To support the team for maintenance of equipment, inventory and purchases.

Requirements

- Bachelors/Masters in Mechanical, Electrical, Biomedical Engineering with at least 1 years of experience in hardware prototyping and/or microfluidic operations.

- Rapid prototyping experience in areas such as 3D printing, laser cutting, CNC, injection molding, microcontroller/microprocessor programming and relevant skills in embedded system.

- Prefered experience in commercial manufacturing, R&D project management and hardware testing/certification.

- Excellent debugging skills and strong ability to root cause, isolate and solve software/hardware system issues.

- Fluent in C++, Python (3.X) and relavent coding languages for software-hardware integration.

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

- Good communication and managing skills are important to work with colleagues efficiently in addition to creativity to solve problems and find improvements on products and processes already in place.

- Required experience and knowlegde to read or write scientific publications, patent search, schematics and data sheets for hardware components.

- Able and commited to work in Singapore. Willing to commute and meet regularly with vendors and collaborators at NUS, NUH, and partnering hospitals.

- Strong documentation and writing skills

- A desire to deliver a quality and innovative medical diagnostic product that improves many people’s lives.

Relevant Skills

2D/3D Computer Aided Designs, C++, Python, Operating CNC/3D printers, basic use of machine tools, electronics circuit design, Github 

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Project Overview

This project aims to develop and clinically validate a real-time blood analysis and diagnostic platform using an integrated microfluidic medical device. The platform uses precision microfluidic technology to process and profile the biological activity of white blood cells, which is related to inflammatory conditions ranging from diabetes and sepsis to leukemia.

The Postdoctoral Research Associate - Data Scientist will lead the acquisition, preprocessing, analysis, and modelling of medical device-generated data, and will work closely with clinicians, scientists, and engineers to translate AI/machine learning models into working, deployable software for clinical testing and point-of-care use.

This role offers a rare opportunity to bridge clinical data science, medical device engineering, and translational research, moving from experimental and clinical sample data to robust AI-enabled diagnostic workflows and deployable prototypes.

Responsibilities

The Postdoctoral Research Associate - Data Scientist is responsible for developing end-to-end data and AI/ML workflows for the medical diagnostic platform, from device data acquisition and signal/data preprocessing to model optimisation, validation, software integration, and deployment.

Responsibilities include:

- Work closely with clinicians, scientists, software engineers, mechanical/electrical engineers, and data scientists to define clinical use cases, data requirements, model outputs, and deployment workflows for the medical device platform.

- Design and implement reliable data acquisition pipelines from medical device hardware, sensors, imaging or signal outputs, and associated experimental or clinical metadata.

- Develop preprocessing, quality-control, annotation, feature-engineering, and data-management workflows for noisy, multimodal, longitudinal, or time-series biomedical data.

- Analyse experimental and clinical sample data to characterise device and biological performance, identify artefacts, benchmark platform performance, and support evidence generation for translational studies.

- Develop, train, validate, and optimise machine learning, deep learning, statistical, or hybrid models for diagnostic, predictive, or decision-support tasks using appropriate metrics, cross-validation, robustness checks, and uncertainty analyses.

- Translate research models into reproducible and deployable software components, including model inference pipelines, APIs, dashboards, reports, or lightweight user interfaces for clinical and laboratory testing.

- Support software-hardware integration for data acquisition, model inference, device feedback, and prototype deployment; assist with basic UX refinement based on clinician and end-user feedback.

- Maintain high-quality documentation of datasets, code repositories, model versions, experimental protocols, validation results, data dictionaries, and technical reports.

- Prepare manuscripts, presentations, grant reports, and invention disclosures; contribute to literature reviews, patent/IP searches, and responsible research dissemination where relevant.

- Support clinical study workflows by coordinating with clinical collaborators and applying good data governance practices for sensitive clinical and experimental data.

Requirements

- Ph.D. in Data Science, Computer Science, Artificial Intelligence/Machine Learning, Biomedical Engineering, Electrical Engineering, Bioinformatics, Statistics, Applied Mathematics, Computational Biology, or a related field. Candidates close to completion may be considered if the degree will be conferred before appointment.

- Demonstrated research experience in data science, machine learning, deep learning, signal/image processing, biomedical data analysis, time-series analysis, clinical AI, or related computational research.

- Strong programming skills in Python; experience with common scientific and ML frameworks such as NumPy, pandas, scikit-learn, PyTorch or TensorFlow, Jupyter, and Git/GitHub.

- Experience with data acquisition, data cleaning, feature engineering, model optimisation, evaluation, reproducibility, version control, and scientific software development.

- Familiarity with clinical or biomedical datasets, medical device data, biosensor/microfluidic data, imaging data, physiological signals, or multimodal data integration is highly advantageous.

- Experience translating ML models into usable software prototypes, such as REST APIs, dashboards.

- Working knowledge of software-hardware interfacing, instrument-control software, serial/USB/Bluetooth communication, microcontrollers, embedded systems, or edge AI deployment would be advantageous.

- Ability to work closely with clinicians and multidisciplinary teams to interpret findings, gather end-user feedback, define clinical workflow needs, and improve the usability of AI/ML outputs.

- Strong written and oral communication skills, including the ability to write scientific manuscripts, technical documentation, reports, research proposals, and presentations for technical and non-technical audiences.

- Strong commitment to robust, ethical, and responsible AI/ML development, including attention to data privacy, model bias, interpretability, clinical validity, reproducibility, and safe deployment.

- Able and committed to work in Singapore, and willing to meet regularly with collaborators at NUS, NUH, and partnering hospitals.

Relevant Skills

Python, R/MATLAB, SQL, NumPy, pandas, scikit-learn, PyTorch/TensorFlow, Jupyter, data acquisition, biomedical signal processing, time-series analysis, image processing/computer vision, data preprocessing, feature engineering, model validation, model optimisation, uncertainty/robustness analysis, explainable AI, data visualisation, dashboards, REST APIs, Docker, Linux, Git/GitHub, MLOps, UX prototyping, software-hardware interfacing, and clinical data governance.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Postdoctoral-Fellow%2C-Centre-for-Environment-and-Ageing-Well-%28ENgAGE%29/33486-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a highly motivated and talented Research Fellow to contribute to analysis, synthesis, and recommendations for the CS-HTS project. The fellow will be under the overall supervision of the Principal Investigator and work closely other team members and project collaborators.  

About ENgAGE: The Centre for Environment and Ageing Well (ENgAGE) is committed to advancing knowledge and practices to enhance environments that foster the physical, psychological, and social well-being of individuals across all age groups. The centre aims to coordinate and consolidate aging-related research, education, and resources within the NUS community, orchestrate capacity-building initiatives, and foster collaboration among diverse stakeholders with a shared interest in meaningful enhancements to living environments for all.

Research Themes: The Postdoctoral Fellow will contribute to the intellectual development of ENgAGE’s research agenda across three interconnected themes: Ageing in Place in Asia, Design for Brain Health, and Climate Change and Ageing.

Position Overview: The Centre for Environment and Ageing Well (ENgAGE) invites applications for a Postdoctoral Fellow to support the Centre’s research development and scholarly activities. The Postdoctoral Fellow will work closely with the Centre Director to assist in the conceptualisation of research initiatives, development of grant proposals, and production of scholarly outputs including journal articles, policy reports, and research papers. The position also provides opportunities for the Fellow to develop independent research directions aligned with ENgAGE’s thematic priorities, contributing to the Centre’s long-term intellectual trajectory. The Centre particularly welcomes applicants who are interested in developing novel research directions at the intersection of environment, ageing, and societal transformation in Asia.

Responsibilities:
•    Contribute to conceptualising research projects and developing competitive research grant proposals.
•    Assist to the preparation and co-authoring of academic publications, reports, and policy briefs.
•    Conduct literature reviews to support project development and scholarly writing.
•    Support the development of research frameworks, methodologies, and study designs for projects related to ageing, built environment, and wellbeing.
•    Contribute to the intellectual development of ENgAGE’s research agenda, including identifying emerging topics and potential research directions.

Qualifications

•    Ph.D. in Architecture, Urban Planning, Urban Studies, Social Sciences, or a related field.
•    Demonstrated research expertise in one or more of the following areas: ageing in place, built environment and health, dementia-related environments, inclusive urban planning, climate resilience and ageing.
•    Minimum of 2 years of relevant working experience.
•    Strong research and analytical skills (qualitative, quantitative, or mixed methods).
•    Evidence of scholarly writing and publication potential.
•    Experience with GIS preferred.
•    Experience working in interdisciplinary research environments will be advantageous.
•    Excellent written and verbal communication skills.
•    Ability to work both independently and collaboratively in a dynamic research environment.

Application Process: 
Interested applicants should submit a dossier consisting of the following:
•    a cover letter (maximum 3 pages)
•    up-to-date CV
•    a statement describing their research trajectory, interests and future plans
•    academic transcripts
•    contact details for three referees (only short-listed applicants will be invited to submit reference letters)

The anticipated start date for the position is 1st July 2026. We will begin evaluating candidates immediately, but the position will remain open until a suitable candidate is found. Further enquiries should be sent to ekiyota@nus.edu.sg (please indicate “PostDoc Application for ENgAGE” as the subject heading).

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.
• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.
• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.
• Handles enquiries and provide regular updates on care plans with patients and caregivers.
• Participates in interdisciplinary team meetings and provides input on patient care plans.
• Documents patient care and maintain accurate records of patient progress and treatment plans.
• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.
• Provides basic patient education.
• Adherence to telehealth monitoring using Telehealth system.
• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.
• Participates actively in continuous quality improvement activities, risk management strategies and projects.
• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

• Diploma in health related courses preferred
• Fluent in English, ability to speak in local dialects will be an advantage.
• Good computer literacy and knowledge of PC software packages.
• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.
• Able to cope and work independently in a fast-paced working environment.
• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.
• Good team player and demonstration of some leadership skills.
• Have initiative and commitment with good sense of integrity and teamwork.
• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Fellow-%28National-Centre-for-Engineering-Biology%29/33480-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking one highly motivated and creative postdoctoral researcher to join our dynamic team at the Synthetic Biology for Clinical and Technological Innovation (SynCTI), Synthetic Biology Translational Research Programme, Yong Loo Lin School of Medicine, National University of Singapore (NUS) and the National Centre for Engineering Biology (NCEB).  

The selected Research Fellow will work collaboratively with the Principal Investigator (PI) and our research team on projects aimed at advancing sustainable bioproduction. Appointments will be initially made on a 1-year contract, with the possibility of extension. PhD holders with no experience are welcome to apply.

Ideal candidates will possess expertise in metabolic pathway engineering, microbial engineering and the development of cell factories for bioproduction. We particularly encourage applicants with a background in metabolic engineering, genome editing and bioprocess development for biochemical production. The successful candidate will assume a pivotal role in advancing the frontier of synthetic biology to address real-world challenges.

Join us in shaping the future of innovative biotechnology and making significant progress towards sustainability and technological advancement!

Main Responsibilities:
The Research Fellow is expected to: 
1) Develop biological parts, genetic circuits, or tools for engineering microorganisms; 
2) Metabolically engineer microorganisms with high bioproduction capabilities for industrial applications in the production of value-added biochemicals;
3) Write papers together with the PI for publication in high-impact journals;
4) Mentor research assistants, graduate, and undergraduate students; 
5) Assist in any other duties delegated by the Principal Investigator and group leaders. 

Remuneration will be commensurate to the candidate's qualifications and experience. Informal enquiries are welcome and should be made to Ms Suhana Sulaiman, at suhana_s@nus.edu.sg.

Formal application: Please submit your application, indicating job reference number and current/expected salary, supported by a detailed CV (including personal particulars, academic and employment history, complete list of publications, oral presentations, and full contacts of 3 referees) to the NUS Career Portal. Only shortlisted candidates will be notified.

Qualifications

Job Requirements:
1) Hold a PhD in Biotechnology, Biological Sciences, Biochemistry, or related disciplines; 
2) Have extensive knowledge and hands-on experience on genetic parts assembly, pathway engineering, microbial strain engineering, fermentation, recovery and analytics of targeted metabolites; 
3) Have the ability to design and perform experiments for microbial strain engineering, gene expression, protein expression, enzymatic assays, microbial fermentation, and product recovery; 
4) Know how to work independently and in a team, have an investigative nature and a strong attention to detail;
5) Possess an established record of international publications

oin us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. 

The Assistant Manager/ Senior Assistant Manager for NUHS@Home will play a crucial role in supporting services planning, optimizing the operational workflow and providing administrative support for procurement of essential supplies. You will also be required to support the Department’s initiatives to generate publicity and leveraging social media platforms.

Job Responsibilities

 Clinical Service Development

• Manage all aspects of clinical service(s):Work closely with other departments to ensure a holistic service delivery that generates positive experience for patients along the continuum of care.Conduct proper planning of new clinical service(s) where assigned, which includes providing projections on workload, identifying resources required and getting the necessary approvals to secure these resources, and manage key project timelines to deliver the project(s) on a timely basis and within budget.Secure budget and monitor utilization as well as manage procurement of equipment and consumables to support the operation of the clinic / ward.

Clinical Initiative Support

• Support any Departmental-wide initiatives that impact clinical areas.
• Coordinate with internal i.e. legal, comms & external partners on initiative expansion.

Other Adhoc Tasks 

• Successful execution of other matters as and when assigned by RO and HOD.

Requirements

• Bachelor’s degree in business, healthcare, or a related field
• Strong communication, interpersonal, and planning skills, with the ability to build relationships with diverse stakeholders.
• Proven ability to work effectively in a fast-paced environment, managing and prioritizing multiple tasks.
• Excellent teamwork skills combined with the ability to work independently when required.
• Positive work attitude and adaptability to changing situations.
• Strong organizational and problem-solving skills, with keen attention to detail.
• Preferably 1 year of experience in project management, operations, or a related field, ideally in healthcare. However, prior experience in a hospital setting is not mandatory but may be advantageous.
• Familiarity with project management methodologies and tools (e.g., Gantt charts, project management software) is a plus.
• Proficient in Microsoft Office

About the Role

We are looking for a detail-oriented and adaptable Office Admin Executive to support our daily office operations and HR shared services. This is a dynamic role where you will handle both administrative duties and HR processes, including employee records, insurance and training coordination.

What You’ll Do

1.     Office Administration

• Manage day-to-day office operations, supplies, and documentation

• Oversee stationery and pantry supplies (ordering, stocking, inventory)

• Process Purchase Requisitions (PR), Purchase Orders (PO), and manage invoices

• Coordinate with vendors and supervise office cleaning services

• Handle issuance and tracking of corporate apparel (e.g., T-shirts, jackets)

• Administer office access, passes, and locker assignments

• Support meetings, scheduling, and general coordination

2.     HR Shared Services

• Handle WICA claims and insurance administration

• Manage employee insurance enrolment, claims, and renewals

• Maintain and update employees’ claims and records

• Coordinate Long Service Awards (tracking eligibility, certificate printing, distribution)

• Ensure HR documentation is accurate and compliant

3.     Training Administration

• Manage course registrations and liaise with training providers

• Maintain training records and track completion

4.     Reporting & Documentation

• Prepare and maintain administrative and HR reports (e.g., training records, claims tracking)

• Ensure proper filing and documentation for audit and compliance purposes

• Any other duties as assigned.

What We’re Looking For

Qualifications, Skills & Attributes

• Min Diploma in Business Administration, HR, or related field

• Strong organizational skills with attention to detail

• Adaptable and able to thrive in a fast-paced environment

• Good communication and interpersonal skills

• Proactive, reliable, and hands-on

• Able to handle high-volume administrative tasks with accuracy

• Strong sense of responsibility and confidentiality

• Comfortable working with different stakeholders and vendors

• Proficient in Microsoft Office (especially Excel); HR system experience is a plus

Key Responsibilities

• Coordinate and arrange meetings with internal and external stakeholders
• Assist in scheduling and coordinating team events and activities
• Handle travel arrangements
• Maintain an organised electronic document filing system to ensure ease of access
• Support and facilitate all communication within the team regarding administrative and operational matters.
• Provide administrative and logistics support to the team
• Manage office supplies and inventory
• Manage procurement requests, coordinate with suppliers and stakeholders on delivery matters
• Manage expense records and claims
• Process incoming purchase orders, track customer delivery milestones and handle invoicing matters
• Coordinate security clearance for guests
• Coordinate Customer/internal events , including if applicable accommodation, catering, venue and equipment arrangements
• Support on and off boarding of new team members
• Perform ad hoc duties assigned by the management

Qualifications and skills

• Bachelor’s degree or equivalent.
• 5+ years of experience supporting high-level executives.
• Service-oriented team player with exceptional interpersonal skills and ability to build and foster relationships
• Strong organising skills with ability to work within constrains and simplify tasks
• Independent, self-motivator, and adaptable
• Detail oriented and problem solver