Total 594 Customer Service job vacancies in Fortitude Valley

5-day work week
Retail hours: 10am – 7pm or 1pm - 10pm (2 shift rotate)
Opening shift OR Closing shift
Weekend work required (rotational off-days among team)

We are looking for 3x Retail Customer Experience Associates to join our new mattress retail showroom in Orchard.
This role focuses on delivering a comfortable, consultative in-store experience, no hard selling required.

If you enjoy interacting with customers and helping them make the right choice in a relaxed environment, we’d love to speak with you.

We are hiring 3 team members, so if you have friends looking for a full-time role, feel free to refer them as well.

What You’ll Do

• Welcome and assist customers in-store, understanding their needs and preferences
• Provide product guidance for mattresses and sleep-related products
• Support customers with order placement and basic enquiries
• Maintain showroom presentation and ensure a smooth customer experience
• Assist with opening or closing duties depending on shift
  

What We Offer

• Competitive fixed monthly salary (no aggressive commission structure)
• Stable income with annual performance bonus based on outlet performance
• A supportive team environment with no pressure selling
• Opportunity to be part of a growing retail brand
  

Who We’re Looking For

• Friendly, approachable, and service-oriented
• Comfortable engaging with customers in a retail setting
• Able to communicate clearly and build trust with customers
• Retail or hospitality experience is a plus
• Interest in lifestyle or home products is an advantage
  

Why Join Us

We believe in creating a pressure-free retail environment where customers can make informed decisions.
Our team focuses on genuine service and long-term customer satisfaction, not hard selling.

About the Restaurant

Loca Niru embodies the harmonious fusion of nature, creativity, and the artistry of both Japanese and French culinary techniques. Helmed by Chef Shusuke Kubota, the restaurant celebrates craftsmanship through innovative dishes that honour tradition while pushing creative boundaries, bringing together ingredients from various cultures and traditions, served in perfect harmony in a single space, where guests can enjoy the creations, atmosphere, and indulge in the moment. At Loca Niru, we don't just serve food, we tell stories through cuisine. Each dish is served with a vision of bringing forward the story behind every ingredient used, and how it makes an impact in our everyday lives around the world. Loca Niru aims to provide guests with a takeaway that is more than just dining - a learning experience, a journey.

This position as a Service Executive will report to Supervisor / Assistant Manager / Restaurant Manager.

This upcoming new restaurant is located at the central area of Singapore.

Job Responsibilities:

• Deliver top-notch customer service by providing a pleasant dining experience for guests
• Serve food in a timely and efficient manner
• Collaborate with kitchen team to ensure accurate order fulfilment
• Perform preparation, table set up and ensure the proper handling of all operating equipment
• Assist in ensuring smooth operation of the restaurant, including opening and closing procedures, taking orders, setting tables, and cleaning the restaurant
• Demonstrate in-depth knowledge of the restaurant menu and products to provide excellent service
• Adhere to the compliance of sanitation and safety regulations
• Any other duties as assigned

Job Requirements:

• 1-3 years of relevant experience preferably in Fine Dining
• Prior experience working in a preopening team would be advantageous
• Possess strong knowledge in food (relevant cuisine) and beverage
• Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Japanese Concept for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

The Job:
Customer Service Officer
(Call Centre Environment)

• Attend to customer's enquires
• Handle customer complaints
• Good communication skills

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Act as the first point of contact for the customers
- Supporting Client’s calls
- Calls will be recorded, and information needs to be input into system
- Call are coming in from our telephony - soft phone Avaya
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.

Requirement

• Minimum 'O' level/ Higher NITEC/ Diploma in any discipline
• Preferably with prior office administration experiences
• Location: Greenwich/ UBI Location. Working hours are 8.30am to 6.00pm (Monday to Friday) or 7.00am to 4.45pm/ 10.00am to 7.45pm (any 5 days of the week including one weekend)

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg

EA License No: 99C4599

Job Description:
• In charge of registration of patients
• Scheduling of appointments
• Assist patients with the self registration
• Attend to patients' enquiries and needs
• Handling of phone calls and ad-hoc admin duties

Requirement:
Min N/A LEVEL/ Dip in any field
No experience required as training provided 

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time
• Ensure unresolved issues over the counter are promptly followed up within stipulated time
• Assist with other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to meganng@recruitexpress.com.sg

Megan Ng Su Ting (CEI No.: R23115059)

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Join a practice that values your talent as much as your time.

We are looking for Clinical / Educational psychologist who view assessmentas a craft and are looking for a partnership that offers both professional autonomy and industry-leading compensation.

The Dynamics Advantage: More Than Just a Clinic

• A "One-Roof"Integrated Model: Unlike isolated private practices, your workfeeds directly into an ecosystem of OTs, SLTs, and the Dynamics InternationalSchool. Your assessments have immediate, visible utility in a child’s dailylearning environment.
• Total AdministrativeSupport: We handle the inquiries, scheduling, billing,and room bookings. You focus entirely on the clinical formulation and thefamily.
• Premium Infrastructure: Full access to our comprehensive library of gold-standardtools (WISC-V, ADOS-2, ADI-R, WIAT-III, etc.) and professionalconsultation spaces in the heart of Orchard Road.

The Scope

We are seeking experienced psychologist to conductcomprehensive evaluations for:

• Autism Spectrum Disorder (ASD)
• Attention Deficit Hyperactivity Disorder (ADHD)
• Specific Learning Disorders (Dyslexia,Dyscalculia, etc.)
• Complex Differential Diagnoses andEmotional/Behavioral Profiling

Who You Are

• Master’s or PhD in Clinical or Educational Psychology from an accredited institution.
• Must be registered with the Singapore Psychological Society (SPS) or an equivalent recognized professional body.
• A proven track record in neurodevelopmentaldiagnostics and high-quality, actionable report writing.
• Exceptional communication skills with theability to connect with children and families from diverse cultural andsocioeconomic backgrounds.

Interestedparties, please send your RESUME with photograph, current & expected salary to agnes_ho@therapy.com.sg . 

We regret only shortlisted applicants will be notified.

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
• Support customers with accident reporting, repair updates, and service recommendations.
• Coordinate vehicle changeovers and maintain service turnaround times.
• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco /Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.
• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real‑time vehicle movements.
• Identify operational gaps and support continuous improvement efforts.
• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.
• Uphold professionalism in all customer and stakeholder interactions.
• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Undertake Any Additional Tasks Assigned by Supervisors

• Carry out any other duties or responsibilities as assigned by superiors, in support of departmental or organizational needs, ensuring flexibility and responsiveness to evolving operational requirements.

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.
• Support customers with accident reporting, repair updates, and service recommendations.
• Coordinate vehicle changeovers and maintain service turnaround times.
• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco /Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.
• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real‑time vehicle movements.
• Identify operational gaps and support continuous improvement efforts.
• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.
• Uphold professionalism in all customer and stakeholder interactions.
• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Undertake Any Additional Tasks Assigned by Supervisors

• Carry out any other duties or responsibilities as assigned by superiors, in support of departmental or organizational needs, ensuring flexibility and responsiveness to evolving operational requirements.

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

As a Guest Service Ambassador for our Pacific Club lounge, you will play a crucial role in providing outstanding service during breakfast, afternoon tea, and evening cocktails, all while maintaining our high standards of guest satisfaction.

Our Expectations:

• Assist in setting up and maintaining the Pacific Club during breakfast buffet, afternoon tea, and evening cocktail hours.
• Ensure that all foods and drinks are properly served while upholding cleanliness and sanitation standards.
• Support in maintaining Pacific Club's cleanliness and organization.
• Report any issues with lounge fixtures or equipment and follow up as necessary.
• Help manage the requisition and stocking of F&B, administrative, and operating equipment/fixtures.
• Handle guest feedback and requests with a focus on delivering exceptional guest experiences.
• Maintain awareness of daily VIP and lobby movements.
• Support guest check-ins and check-outs by confirming reservations, assigning rooms, issuing room keys, and processing payments. Coordinate with Housekeeping to track room readiness for check-ins.
• Assist with designated cashier and closing reports in the computer system.
• Support the Club Manager and team members as required.

If you possess at least 1 year of service experience in the hospitality industry, is passionate about delivering high standards of guest satisfaction, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

Customer Operations Support

• Respond to enquiries from general mailbox and ensure timely responses to all incoming emails and requests

• Conduct quality assurance reviews for BPO operations to ensure adherence to SOPs, compliance requirements, and service standards

• Provide operational coverage for customer support activities during or outside regular working hours, only when necessary

Sales Operations & Billing

• Support finance operations which includes the preparation of billing data and generation of invoices for corporate clients

• Verify and process invoices from landlords and follow through with finance to ensure timely payments.

• Compile and deliver comprehensive monthly reports for both corporate clients and landlords.

• Respond timely to mailbox enquiries on invoicing matters and resolve issues expeditiously to ensure on time payments.

• Perform other administrative or operational tasks as assigned to support Sales Ops and Customer Ops teams

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

About the Restaurant
Udon Shin is a Japanese udon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet – Singapore. The concept is all about craftsmanship and freshness: we follow a “Four Fresh” philosophy – Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried. The kitchen is an open concept where diners can see their Udon being freshly made and cooked.

Job Summary

The primary role of the Service Crew is to support the Restaurant Manager and team by delivering excellent customer service, maintaining operational standards, and ensuring a clean and welcoming environment.

Responsibilities

• Greet customers warmly and provide attentive service to create a positive dining experience
• Accurately take customer orders using the ordering system and serve food and beverages promptly
• Clear tables efficiently to prepare for the next customers and maintain a tidy dining area
• Operate the cashier to process payments correctly and handle transactions with accuracy
• Respond promptly and clearly to customer inquiries and feedback to enhance satisfaction
• Follow Operational SOPs consistently to support smooth restaurant operations
• Maintain cleanliness of the restaurant according to SFA’s hygiene and safety regulations
• Communicate effectively with customers and team members about menu recommendations and service feedback
• Perform additional duties as assigned by the Assistant Restaurant Manager or Restaurant Manager

Preferred competencies and qualifications

• Previous work experience in food and beverage service to support effective customer interaction
• Basic knowledge of food safety and hygiene practices to maintain a safe dining environment
• Positive work attitude and enthusiasm for delivering excellent customer service
• Friendly and approachable demeanor to engage well with customers
• Energetic, cheerful, and vibrant personality to contribute to a lively restaurant atmosphere

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Franchise Concepts Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

Are you a passionate clinician looking to redefinehealthcare? At our innovative paediatric therapy center, we don’t just providetherapy; we deliver life-changing results. Located in the heart of OrchardRoad, we combine a resource-rich environment with a multi-disciplinary approachto provide world-class care for children and their families.

As a Clinical Psychologist, you will lead withexpertise and empathy. You will be part of a dynamic, multicultural team ofOccupational Therapists, Speech Therapists, and SPED teachers, utilizing thelatest research and cutting-edge tools to create customized pathways for everychild.

Key Responsibilities

• Clinical Intervention: Design and implement evidence-based individual and grouptherapy for children, adolescents, and families facing emotional, behavioral,and social challenges.
• Assessment & Analysis: Conduct comprehensive psychological assessments, analyzecomplex data, and formulate tailored recommendations.
• Documentation: Deliver high-quality psychological reports and maintainmeticulous records in line with clinical governance.
• Stakeholder Engagement: Provide expert feedback to families and collaborate with ourmulti-disciplinary team to ensure holistic care.

What We Offer

• Flexibility: Choose between a 5-day work week or a flexiblePart-Time/Locum arrangement (3–4 days).

• Financial Reward: A competitive salary package plus attractiveperformance-based incentive.
• Professional Growth: Gain exposure to a diverse, complex caseload and a widearray of state-of-the-art assessment tools.

Requirements

• Master’s or PhD in Clinical Psychology from an accreditedinstitution.
• Must be registered with the Singapore Psychological Society(SPS) or an equivalent recognized professional body.
• Minimum 2 years of clinical experience (Paediatricexperience preferred).
• Proficiency in case formulation and therapeutic modalities(e.g., CBT, ACT, DBT, EMDR). Expertise in conducting mental health and riskassessments (including suicide and self-harm).
• Exceptional communication skills with the ability to connectwith children and families from diverse cultural and socioeconomic backgrounds.
• We are looking for someone approachable, empathetic, anddriven by clinical excellence.

Interestedparties, please send your RESUME with photograph, current & expected salary to agnes_ho@therapy.com.sg . 

We regret only shortlisted applicants will be notified.

The Job:
Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles
• Support customers with accident reporting, repair updates, and service recommendations
• Ensure accurate data entry in internal systems and proactive communication with customers
• Facilitate courtesy vehicle allocation for internal customers through system requests
• Prepare, verify, and file all required vehicle documentation
• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics
• Update fleet management systems with real‑time vehicle movement
• Identify operational gaps and support continuous improvement efforts
• Prepare job sheets, manage service records, and assist with projects/events

Requirements:

• Minimum GCE O Level
• Minimum 2 years of operations experience in relevant industry
• Possess a Class 3 Driving License

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Customer Interaction & Support

• Manage servicing and breakdown hotlines, addressing enquiries, booking appointments, and arranging courtesy vehicles.

• Support customers with accident reporting, repair updates, and service recommendations.

• Coordinate vehicle changeovers and maintain service turnaround times.

• Ensure accurate data entry in internal systems and proactive communication with customers.

Interco / Loss of Use Program

• Facilitate courtesy vehicle allocation for internal customers through system requests.

• Prepare, verify, and file all required vehicle documentation.

Workshop Coordination

• Schedule workshop appointments, track vehicle progress, and validate completed repairs against standards.

Manpower Allocation

• Generate job chits in Salesforce with clear work descriptions and assign operation assistants for vehicle logistics.

Service Operations & Admin Excellence

• Update fleet management systems with real time vehicle movements.

• Identify operational gaps and support continuous improvement efforts.

• Prepare job sheets, manage service records, and assist with projects/events.

Teamwork & Professional Conduct

• Work closely with internal/external teams to ensure smooth operations.

• Uphold professionalism in all customer and stakeholder interactions.

• Provide timely responses to enquiries during working hours and interim support after hours when necessary.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted