Total 285 Customer Service job vacancies in D26 Upper Thomson, Springleaf

Overall Purpose of the Role:

To be responsible for the delivery of professional and effective medical assistance services for all clients of International SOS to the highest standards of excellence in conjunction with the Regional Medical Director, Coordinating Doctors, and Nurses.

Medical Assistance Responsibilities:

• Conduct medical due diligence and case direction.
• Handle ongoing medical tasks and ensure proper handover at shift changes.
• Provide referrals and retrospective claims assessments.
• Plan and oversee medical hospitalization cases and operational issues.

Medical Assistance Services

• Assess and manage medically related calls.
• Provide telephone medical assessments and advice.
• Organize and supervise medical assistance, including referrals and transportation.
• Conduct site surveys and enhance medical capabilities.

Medical Liaison and Reporting

• Produce and communicate medical reports.
• Liaise with medical officers, clients, and insurance companies.
• Maintain high standards of documentation.

Medical Transportation:

• Maintain transportation standards and assess evacuations.
• Liaise with airlines for medical clearance.
• Act as a medical escort and manage emergency medical equipment.

Network Services and Referrals:

• Refer patients to appropriate care and share information on medical providers.
• Participate in site surveys and medical audits.

Case Escalation:

• Escalate cases as per protocol.

Promotion of International SOS Services:

• Participate in business development activities.
• Explain medical services to clients.

Miscellaneous:

• Promote policies and procedures.
• Undertake client-specific training and continuing education.
• Play a leading role in case management and team development.
• Attend meetings and participate in mentoring programs.

Requirements

• Min 5 years of experience in acute care (ICU/ED) and/or primary care, Medical/Surgical, Maritime medical experience,
• Previous telephone triage experience desirable
• Previous experience in Clinical Case Management desirable, not essential
• Registered General Nurse Active Registration/License (SNB License)
• BCLS certification
• Broad medical knowledge with clinical experience and critical thinking skillset
• Computer literacy skills with experience in Word, Outlook Excel and Adobe (PDF)
• Excellent customer service skills.

This is a 1-year contract hire.

Responsibilities:

• Serve as the primary contact for sensitive user inquiries related to data privacy, account security, and compliance matters.
• Handle legal and regulatory information requests in coordination with internal legal teams, ensuring full compliance with policies and regulations.
• Manage complex and high-risk user cases, including escalations, non-standard requests, and platform-related issues.
• Drive continuous improvement of internal processes to enhance efficiency, accuracy, and risk mitigation.
• Maintain thorough and accurate case documentation to support audit, legal, and compliance requirements.

Requirements:

• Prior experience in risk management, compliance, legal support, or handling sensitive/escalated customer issues.
• Bachelor’s degree or higher; background in Law, Business, Public Policy, or related fields is a plus.
• Excellent judgment and decision-making ability, particularly in ambiguous or high-pressure situations.
• Strong attention to detail and ability to follow complex processes accurately.
• Knowledge or certification in data privacy regulations (e.g., CIPP) is a plus.
• Experience in a legal support, paralegal, or similar role is a plus.

[Job ID: 829187]

Responsibilities:

• Perform scheduled servicing, maintenance, and retrofitting of mechanical, electrical, and electronic components for automatic door systems.
• Troubleshoot faults, conduct site inspections, and recommend suitable parts or solutions to clients.
• Prepare and submit site reports for completion of works, testing, and commissioning.
• Carry out decommissioning works and conduct risk assessments for automatic entrance systems.
• Propose feasible upgrade options or enhancements for clients’ existing automatic door systems.
• Maintain all assigned tools and equipment in good working condition and arrange timely replacements when required.
• Keep the assigned service vehicle in roadworthy condition and maintain cleanliness at all times.
• Stay updated on product knowledge and technical expertise related to both company and competitor products.
• Perform any other duties as assigned.

Requirements:

• Candidates with no prior experience are welcome to apply.
• Class 3 driving licence required.
• Site engineering experience in installation or maintenance is an added advantage.
• Relevant experience in automatic doors, elevators, escalators, or similar systems is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Felicia Chiam Kar Min
EA Personnel Reg. No.: R25152370
EA Licence No.: 07C5771 

• Performing different types of massages, beauty treatments, and wellness therapies.

• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.
• Able to work at the weekend and public holiday

Are you a client-focused professional with a passion for exceptional service and a strong understanding of mortgage products?
Citibank is seeking a dedicated Wealth Mortgage Client Care Officer to join our team. This role is crucial for providing outstanding support to existing mortgage clients, handling inquiries via a dedicated hotline, resolving issues, and actively driving client retention to enhance client loyalty and overall banking relationships. If you excel at building relationships over the phone, problem-solving, ensuring clients feel valued, and achieving performance goals, we invite you to contribute your expertise to our client care and retention efforts.

Role Overview:

The Wealth Mortgage Client Care Officer serves as the primary contact for existing mortgage clients, managing inbound inquiries and proactive outreach for retention. This officer delivers accurate information, resolves service and account issues, and deepens client relationships through superior service and comprehensive mortgage knowledge. They collaborate closely with Client Advisors to integrate mortgage solutions into broader financial strategies, deepening the overall client banking relationship without engaging in non-mortgage financial advisory.

Key Responsibilities:

• Client Retention & Proactive Engagement:

• Actively engage in outbound calls to existing mortgage clients to understand evolving needs, mitigate attrition risks, and drive client retention.

• Achieve or exceed established client retention goals by effectively articulating value propositions and customizing solutions to individual client circumstances.

• Proactively identify and cultivate opportunities for wealth-related referrals and deepen the overall client banking relationship through collaboration with Client Advisors.

• Build and nurture strong, lasting relationships with existing mortgage clients through consistent, high-quality service and proactive communication, aiming to solidify their overall banking relationship with Citi.

• Client Service & Support:

• Serve as the primary point of contact for existing mortgage clients, handling inbound inquiries and service requests received through the Mortgage hotline.

• Provide accurate, comprehensive, and empathetic support regarding mortgage accounts, loan details, payment queries, escrow information, and general mortgage product features.

• Efficiently resolve client issues, complaints, and concerns, escalating complex matters to appropriate internal teams when necessary and ensuring timely follow-up until resolution.

• Educate clients on self-service options and digital tools available for managing their mortgage accounts.

• Product Knowledge & Advisory:

• Maintain a deep and up-to-date understanding of Citi's mortgage product offerings, policies, procedures, and regulatory requirements.

• Provide clear and concise explanations of mortgage terms, conditions, and processes to clients.

• Possess a foundational understanding of Citi's wealth management products and services to effectively facilitate warm handovers.

• Operational Excellence & Compliance:

• Accurately document all client interactions, engagement activities, and referrals within the system.

• Adhere strictly to all internal policies, procedures, and regulatory guidelines, including those related to data privacy and consumer protection.

• Appropriately assess risk when handling client interactions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Qualifications:

• Bachelor’s degree/University degree or equivalent experience.

• Minimum of 2-3 years of experience in a client-facing role within financial services, with a proven track record in mortgage servicing, call center operations, client retention, or a similar environment with performance metrics.

• Solid understanding of mortgage products, servicing processes, and regulatory requirements.

• Demonstrated ability to identify opportunities and deepen the overall client banking relationship with Citi through expert mortgage solutions.

• Exceptional verbal communication and active listening skills, with the ability to convey complex information clearly and empathetically over the phone, while also demonstrating effective communication and relationship-building techniques.

• Proven problem-solving skills and the ability to de-escalate difficult client situations.

• Strong interpersonal and relationship-building skills, with a focus on fostering long-term client loyalty.

• Proficient computer skills and ability to navigate multiple systems simultaneously, including CRM tools.

• Demonstrated commitment to client satisfaction, ethical conduct, and achieving performance goals.

Job Summary

We are looking for a proactive and detail-oriented Sales Support Executive to support the sales team in managing customized logistics projects and coordinating internal resources to deliver efficient solutions for clients.

Key Responsibilities

• Support the sales team in managing customized customer projects, including requirement analysis, solution development, and operational coordination.

• Develop logistics solutions that may involve cross-border air, sea, and land transportation, as well as local transportation and warehousing services in Singapore.
• Coordinate with internal departments such as operations, customer service, and overseas partners to ensure smooth project implementation.
• Prepare project proposals, presentations, and reports using PowerPoint and Excel.
• Monitor project progress and assist in resolving operational issues to ensure service quality and customer satisfaction.
• Support the sales team in preparing quotations, documentation, and other related administrative tasks.

Requirements

• Proficiency in Mandarin (spoken and written) to facilitate communication with Mandarin-speaking clients and partners.
• Experience in the logistics or freight forwarding industry will be an advantage.
• Good skills in PowerPoint and Excel for preparing proposals and analyzing operational data.
• Strong communication, coordination, and problem-solving skills.
• Ability to manage multiple projects and work in a fast-paced environment.

Key Responsibilities

• Provide after-sales service support for control systems including DCS/SIS, SCADA (FAST/TOOLS, STARDOM) and ExaQuantum to both internal and external customers.
• Receive and manage customer inquiries, service requests, and complaints related to installed systems and products.
• Deliver technical support and troubleshooting using specialized knowledge of control systems and related applications.
• Maintain strong working relationships with customers and internal stakeholders, particularly for technical and service-related matters.
• Coordinate with local country offices and Yokogawa Headquarters (Global Response Centre) to resolve technical issues and service cases.
• Support global dispatch activities for troubleshooting, commissioning, and on-site technical assistance to ensure customer satisfaction.
• Participate in 24-hour standby duty rotation, including overseas deployment on short notice for urgent support.
• Assist the Response Center Manager in managing crisis reports, service notes, complex issues, and affiliate dispatch requests.

Requirements

• Minimum 4 years of experience in control system engineering, such as DCS, SIS, SCADA, STARDOM, ExaQuantum, PLC, or equivalent systems.
• Hands-on experience with systems such as CENTUM VP, ProSafe-RS, or similar industrial control platforms is an advantage.
• Strong troubleshooting, servicing, and maintenance skills in distributed control systems and industrial networks (e.g. L2/L3, firewalls).
• Ability to work independently and collaboratively in a fast-paced, customer-focused environment.
• Good communication and coordination skills to work with global teams and stakeholders.
• Willingness to be on standby and travel overseas on short notice when required.

To ensure all applications are consolidated and processed through our central Applicant Tracking System (ATS), candidates are requested to submit their applications exclusively via the link below:

Careers at Yokogawa

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Job Description

Programmes & Event Support

• Support rollout of volunteer initiatives, including coordinating training and briefings

• Assist in planning and executing volunteer programmes and events

• Support time-sensitive execution of volunteer appointment and appreciation events

Administrative Support (Youth Courts Advisers)

• Provide interim support for scheduling coordination between Advisers and Youth Courts

• Assist in organising learning journeys and ad-hoc engagement sessions

Volunteer Management

• Maintain and update volunteer databases and records

• Support volunteer engagement and mobilisation initiatives

Key Requirements

• Strong communication skills with attention to detail

• Good project management and problem-solving abilities

• Proficient in Microsoft Excel and Canva

• Able to engage stakeholders effectively

• Team player with ability to work independently under pressure
  
  
  Only shortlisted candidates will be contacted.

  By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice_for-job-applicants.

  BGC Group Pte Ltd – Outsourcing Division
  (EA 05C3053)
  Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.

Job Summary

Support key account operations, strengthen relationships with existing customers, and manage the PUDO network while promoting new products and services.

Key Responsibilities

• Support the daily operation and management of key accounts to ensure service quality.
• Maintain and deepen relationships with existing customers, identifying opportunities for business growth.
• Introduce and promote new products and services to existing clients.
• Assist in the management and coordination of the PUDO (Pick-Up & Drop-Off) network
• Prepare reports, presentations, and data analysis using Excel and PowerPoint.
• Coordinate with sales and operations teams to resolve customer issues.

Requirements

• Proficiency in Mandarin (spoken and written) to facilitate communication with Mandarin-speaking clients and partners.
• Experience in the logistics industry is preferred.
• Good skills in Excel and PowerPoint.    
• Strong customer service and communication skills.
• Ability to manage customer relationships and operational coordination.

Here at Pet Lovers Centre (PLC), anchored with a strong and meaningful purpose, our vision is to translate the love and passion for pets into true value. We do this by offering pets and pet lovers quality products, highly accessible care and fun experiences. We bring together passionate individuals to form a pet loving community. ALL PASSION ALL PETS!!! 

We are interested in hearing from candidates who are able to provide fixed hour weekly support to our warehouse to deliver a Pet Lovers Centre customer service & shopping experience that is a cut above the rest.

Highlights:

• 7 Toh Tuck Link, Singapore 596227
• Working Hours:

Full shift timings: 8.00am–6.00pm / 1.00pm–11.00pm
Part-time shift timings: 8.00am–12.00pm / 2.00pm–6.00pm / 1.00pm–5.00pm / 7.00pm–11.00pm (4-hour shift)

• Working Days: Minimum 3 days per week or Both weekends
• Salary: S$11/hour to S$13/hour

Job Description:

• Support the day-to-day warehouse operations
• Repacking for Orders / Samples
• Perform goods receiving function and ensure accuracy in goods received
• Perform picking and packing function based on the DO requirement for delivery to the retail outlets / customers
• Ensure that the inventory system is updated accurately and promptly
• Perform general housekeeping of the warehouse
• Adhere to the SOP as set for warehouse operations
• Any other duties / tasks as assigned.

Job Requirements:

• No experience needed
• Prior warehouse experience is advantageous
• Comfortable to work in non-air con environment
• Able to carry products weighing up to 20kg

Note: CPF contribution provided as per prevailing CPF Legislations.

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

• Responsible for maintaining and developing existing accounts
• Negotiate with customers as per price guidelines given, to maximize revenue.
• Follow up on customers in a timely and professional manner and able to converse well with customers of different segment.
• Assimilate market information for business development sharing through weekly / monthly sales meetings.

1. JOB PURPOSE

The jobholder is responsible in assessment, intervention and care for the seniors.

2. DUTIES AND RESPONSIBILITIES

2.1 Primary Responsibilities and Duties (90%)

2.1.1 Provide psycho-social support for patients and their families through case management, counselling, financial assessment and recommend resources where necessary.

2.1.2 Participate in the development of the care plan and assist staff members in understanding the significant social and emotional factors related to clients’ health problems.

2.1.3 Collaborate with other healthcare professionals and family members/caregivers to determine appropriate care plan.

2.1.4 Experiences in claiming of Medifund will be at advantage plus.

2.2 Secondary Responsibilities and duties (10%)

2.2.1 Any other ad hoc projects as assigned by supervisor.

3. JOB SPECIFICATIONS/REQUIREMENTS

3.1 Qualifications and Experience

3.1.1. Diploma/Degree in Social Work.

3.1.2. Registered with Singapore Association of Social Workers.

3.1.3. Minimum 2 years working experience in healthcare/ILTC sector preferred.

3.1.4. Familiar with health care system to liaise with various government agencies preferred.

3.2 Abilities and Attributes

3.2.1. Ability to speak local dialects is necessary.

3.2.2. Committed to social vision and attend to client's needs.

3.2.3. Independent, resourceful and able to perform under pressure.

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC}, while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

 Qualifications:

• Registered Nurse/Licensed Practical Nurse in Singapore with valid SNB licensure

• Bachelor’s degree or diploma in nursing; post-basic qualification in Emergency Nursing or Healthcare Management is an advantage

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

• Experience in Emergency Department/UCC settings preferred

• Excellent knowledge of triage, acute presentations, medication safety, and clinical incident management

• Able to work rotating shift hours, 5 days work week (including Weekends & PHs)

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

The Sequoia Vision is excited to announce an opportunity for passionate educators to join our team dedicated to transforming the learning experience in mathematics.

Team Culture

Our team culture is straightforward and supportive. Here’s what you can expect:

• Real Connections: We value open and honest communication. Sharing ideas and feedback is encouraged, and everyone’s voice matters.
• Team Support: We work together and help each other grow. If you need assistance or advice, your colleagues will be there to support you.
• Work-Life Balance: We understand that life happens. Our focus is on teaching, but we also respect your time outside of work.
• Passion for Impact: We are all here because we care about our students’ success. We celebrate the small wins and strive to make a positive difference in their lives.

What We Offer

As a Math Specialist Trainee / Teacher, you will embark on a rewarding career path with numerous benefits:

• Comprehensive Training: Receive in-depth training on effective teaching techniques that make your lessons engaging and impactful.
• Career Advancement: Progress to a Math Specialist, with opportunities for performance-based bonuses to reward your hard work.
• Clear Pathway to Leadership: Move up to Senior Math Specialist, earning a competitive salary range, while enjoying a robust compensation package and a commitment to work-life balance.
• Accelerated Career Track: Existing MOE Math Teachers can benefit from a streamlined progression to senior roles based on demonstrated value.
• Opportunities for Growth: Ambitious individuals can aspire to advanced positions such as Master Math Specialist and Principal Math Specialist, with advancement based purely on merit.

Responsibilities

• Assist in developing and teaching Math (Junior College) aligned with the MOE syllabus using our proprietary teaching methodology.
• Participate in ongoing professional development through peer-sharing and training sessions to stay current with educational trends.
• Collaborate with fellow educators to implement innovative projects.

Who We’re Looking For

• Commitment to Training: This is a full-time opportunity requiring full commitment to the training program; no other jobs or business ventures can be held concurrently.
• Long-term Vision: We seek individuals who love teaching but wish to avoid administrative burdens and office politics. A commitment of at least 3 to 5 years is essential.
• Passion for Teaching: A sincere dedication to helping students reach their full potential is a must.
• Willingness to Learn: Openness to being coached in our unique teaching methodology is essential.

Qualifications

• NIE-trained or hold a Math degree/diploma from a recognized institution.
• Minimum Grade: O-Level Math (A1/A2) or A-Level Math (A).
• At least 1 year of relevant teaching experience (tuition centers and/or MOE schools) is preferred, but entry-level candidates from Polytechnics and Universities are also encouraged to apply.

If you are passionate about mathematics, have a knack for teaching, and are dedicated to making a difference in students' lives, we invite you to join our dynamic team. Together, let’s shape the future of math education!

To apply:

• Submit your application along with your resume.
• Wait for our team to contact you for a phone interview, followed by a face-to-face interview and content test.
• Part-time or full-time positions are available.

We regret that only shortlisted candidates will be contacted.