Total 233 Customer Service job vacancies in Bukit Minyak

customer service representative acts as the frontline link between a company and its clients. They are

responsible for handling inquiries, resolving complaints, processing orders, and ensuring overall customer satisfaction to build long-term brand loyalty

.

Key Responsibilities

• Customer Support: Answer incoming inquiries and resolve complaints via phone, email, live chat, or in-person.
• Product & Service Knowledge: Provide accurate information about company offerings, features, and policies.
• Order Processing: Process orders, manage billing, and handle returns or exchanges accurately.
• Account Maintenance: Keep detailed, accurate records of customer interactions and transactions in the company’s CRM system.
• Sales Opportunities: Identify customer needs and suggest upsells or cross-sells when appropriate.

Essential Qualifications & Skills

• Communication: Excellent verbal and written communication skills with a positive, empathetic, and professional tone.
• Problem-Solving: Strong critical thinking skills to de-escalate issues and find quick, effective solutions.
• Technical Aptitude: Familiarity with CRM (Customer Relationship Management) software, ticketing platforms, and basic office systems.
• Multitasking: Ability to manage high volumes of inquiries efficiently while maintaining attention to detail.

You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS), dedicated to developing innovative strategies to prevent and treat heart injury. Our multidisciplinary group integrates cardiovascular biology, nanotechnology, drug delivery, disease modelling, and translational science, collaborating closely with clinicians, engineers, and scientists across NHCS and Duke–NUS to accelerate the development of therapies from bench to bedside. Our team culture values rigour, teamwork, innovation, and translational impact, offering a dynamic environment for scientific growth.

You will support ongoing research projects in therapeutic development and contribute to a range of molecular experiments and formulation work, including RNA synthesis, modification, and purification, as well as the preparation and optimisation oflipid nanoparticles (LNPs) and other delivery formulations. You will also conduct in vitro assays encompassing cell culture, molecular analysis, and characterisation, alongside in vivo validation work.

Beyond experimental responsibilities, you will maintain accurate laboratory records and ensure proper documentation throughout. You will support general lab operations — including reagent preparation, equipment maintenance, and purchasing — while working collaboratively as part of a multidisciplinary team.

Jobrequirements:

• Bachelor’s degree in chemistry/ Materials Science, Molecular Biology, Biomedical Science, or related fields

• At least 2 years’ experience either in RNA therapeutics/ RNA synthesis/ RNA biology, or in Chemical synthesis/ LNP delivery

• Strong hands-on laboratory skills and experimental troubleshooting ability

• Good communication and organisational skills

• Documented proof of:

(i) Measles (or MMR - Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Tdap (Tetanus, Diphtheria and Pertussis) vaccination received within the last 10 years, as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations may apply if they commit to completing the required vaccination(s) before work commencement, upon successful job offer.

Rainbow Centre is recognised as one of top 300 employers under the Singapore Opportunity Index, as a Career Builder that continuously creates meaningful opportunities for career advancement.

The Advocacy and Community Engagement (“ACE”) team leads the development and coordination of RC’s communications and partnerships to advance our mission. We serve as a channel to amplify our services and programmes, bridge our clients towards stronger acceptance in the community and contribute to progressing the narrative of disability inclusion in Singapore.

The Senior Executive (Stewardship & Partnerships) supports the delivery of Rainbow Centre’s stewardship and partnership work by coordinating donor and partner engagement, ensuring high-quality account servicing, and supporting fundraising and partnership initiatives through disciplined follow-through. The role focuses on engagement, continuity, and accountability, ensuring donors and partners experience timely communication, responsible stewardship, and clear reporting of outcomes and impact aligned with RC’s mission, values, and Good Life Framework.

Critical Work Functions

Donor Stewardship & Relationship Servicing

• Coordinate stewardship touchpoints (acknowledgements, updates, reports, renewals) using CRM data to ensure timely, personalised engagement and follow-through.
• Prepare donor communications and impact reports using approved service data and outcome summaries to ensure accurate, evidence-informed reporting aligned to Good Life outcomes.
• Maintain donor profiles and stewardship actions in CRM, tracking restrictions, preferences, engagement history, and reporting obligations.
• Strengthen donor retention efforts by monitoring renewal cycles, lapsed donors, and engagement gaps, flagging follow-up needs and risks to supervisors.

Partnerships Coordination & Account Management

• Provide end-to-end coordination of partnership activities (e.g. sponsorships, employee engagement, partner-supported initiatives), ensuring clarity of deliverables, timelines, and responsibilities.
• Maintain partnership tracking records (agreements, commitments, renewals, reporting milestones) and coordinate internal inputs to deliver timely partner updates and reports.
• Prepare partnership proposals, decks, and reports, ensuring professionalism, accuracy, and alignment with RC messaging and governance requirements.
• Contribute to partner experience and sustainability by supporting renewal readiness, relationship continuity, and post-engagement reviews with supervisors.

Fundraising Operations & Campaign Support

• Execute fundraising campaigns and partnership-led initiatives (coordination, logistics, documentation, communications follow-up), aligned with approved plans and timelines.
• Maintain accurate fundraising records, supporting income tracking, acknowledgement workflows, reporting schedules, and documentation for reconciliation and audit.
• Provide post-campaign reviews by consolidating performance data (income, engagement, cost drivers where relevant), surfacing operational learnings to strengthen future delivery.
• Coordinate with internal teams to ensure campaign activities and public-facing materials are consistent, accurate, and appropriately approved.

Financial Stewardship, Data & Governance

• Maintain accurate, complete, and timely donor, partnership, and fundraising records in CRM and related systems, ensuring data integrity, traceability, and readiness for reporting and audit.
• Use and upkeep of stewardship and partnership dashboards, ensuring data is current and usable for operational tracking, renewal management, and management review.
• Track fundraising income, partnership contributions, and stewardship deliverables against approved plans, surfacing variances, delays, or data gaps to supervisors for timely follow-up.
• Adhere to PDPA, IPC fundraising requirements, and RC data governance standards, maintaining clear evidence trails for donations, restricted funds, and partnership commitments, and flagging compliance or data integrity risks promptly.
• Contribute to continuous improvement by identifying opportunities to streamline workflows, improve data capture, and strengthen evidence-informed stewardship and partnership practices.

Job Requirements

• Bachelor’s degree in one or more of the following disciplines:Communications, Marketing, Public Relations, Social Sciences, Social Work, Community Development, Public Policy, Business Administration, or a related field.
• At least 2 years of relevant experience in donor stewardship, partnerships, fundraising operations, account management, or stakeholder engagement in social service, non-profit/education, healthcare or public sector.
• Relevant training in donor stewardship, fundraising operations, partnership management, or non-profit governance is an advantage.
• Experience with CRM/donor management systems and basic dashboard reporting is an advantage.
• Familiarity with regulated fundraising environments (e.g. IPC) and PDPA-aware handling of stakeholder data is beneficial.

About Us:

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to most of patients with cancer in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, giving the best care and doing the best research to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role:

The Division of Supportive and Palliative Care (DSPC) seeks a dynamic and compassionate individual to join our young and dynamic research team. Our research projects seek to improve care for patients with cancer, heart failure and other serious illnesses by developing, evaluating and implementing novel models of healthcare service delivery for palliative care, including the use of artificial intelligence.

You will perform a variety of activities under the supervision of the Principal Investigator and/or her designate.

Key Responsibilities:

- Screen and recruit research participants.

- Conduct semi-structured interviews or surveys with research participants at various settings (e.g. in-patient, out-patient, residential settings, virtual settings).

- Extract clinical data from medical records.

- Enter and manage study data.

- Assist in literature reviews and survey development.

- Assist with preparation of presentations and manuscripts.

- Attend to the administrative and logistic needs of research projects, including IRB submissions and report writing.

- Be involved in educational research activities.

Job Requirements:

- Bachelor’s degree in life sciences or social sciences or with 2 years of relevant experience in these fields.

- Prior experience or evidence of knowledge in conducting interviews/survey research/ scientific writing would be advantageous.

Epworth Community Services is a Social Service Agency (SSA)that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

Receptionist

The Temporary Receptionist supports the operation of the centre on weekday evenings and Saturday afternoons. This includes ensuring the safety of the students in the centre, and answering simple queries.

Job Responsibilities

Manning of the reception

• Welcome students who come from classes
• Ensure that students follow check-in routine (e.g., take attendance and temperature, wash hands, wait or teacher)
• Ensure safety of the students in the centre
• Ensure the reception and waiting areas are kept neat and safe
• Pack up equipment and centre at the end of the day
• General administrative duties as required

Contact with Parents/ Guardians

• Contacting parents/guardians using the office phone when needed (e.g., when child/ parent is late, child is unwell etc)
• Answer simple walk-in queries

Job Requirements

• Available to work from 5:30pm to 8:45pm on weekdays and 1:30pm to 5:30pm on Saturdays
• Flexible with working schedule
• Good command of written and spoken English
• Experience working with children preferred
  
  

Other Information

• Location of workplace: Jurong West

Job Responsibilities:

• To support marcomms work in Student Development Office (SDO), for a critical period in July till Sept
• SDO will organise the NP Inter-School Games and Poly Forum 2026 from July to September, temporary staff can assist with design, social media, and on-ground operations support

Pre-requisites:

• Experience in marcomms, project management, and social media

Working Hours:

• 08:30am - 06:00pm, Mon - Thu
• 08.30am - 5:30pm, Fri
• No duty on Weekends or Public Holiday

Kindly note that this is an hourly paid position.

Join our team in a dynamic outsourced project role. We are seeking service-oriented and friendly individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

Key responsibilities:

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup and closing of service counters, kiosks, and operational areas.
• Prepare simple reports, statistics, and administrative records as required.
• Monitor the usage of self-service kiosks and provide basic troubleshooting support to the guests.
• Undertake other administrative and operational duties as assigned.

Requirements

• Minimum ITE qualification or equivalent and above.
• At least 1 year of relevant experience in customer service.
• Good interpersonal and communication skills
• Presentable, reliable, and customer-focused attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency in both spoken and written English and Mandarin.
• Able to work independently with minimal supervision

Working Place:

Singapore 039802

Contract Period: 24 months

Working time:

Monday to Saturday: 8 am – 5:30 pm

Work Location: In person

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

About the Role
You will support customers in making and managing bookings for sports facilities. This is a customer-facing role where you handle enquiries promptly, follow booking terms and conditions, and ensure successful end-to-end booking processing.

Key Responsibilities

• Assist customers with enquiries on sports facility bookings (email/mailbox follow-up)

• Ensure customers adhere to booking terms and conditions and support timely payment follow-up

• Attend to users’ feedback, queries, quotation requests, and complaints

• Follow through booking requests end-to-end, from enquiry to completion

• Analyse and prepare booking reports when required

• Support user administration and system testing for the mobile application

• Provide additional operational support to the team when required

Job Requirements

• Diploma qualification

• Minimum 2 years of customer service experience

• Proficient in Microsoft Office and Excel

• Good writing and communication skills

• Prior experience with facility bookings is preferred
  
  

We are seeking a proactive and organized Business Support & Administration Executive to support the company's daily operations across administration, accounts, HR, quotations, and IT coordination.

Responsibilities

• Prepare quotations, invoices, payment claims, and related documents.
• Assist with bookkeeping, payment tracking, and financial records.
• Manage employee records, leave applications, payroll coordination, and HR administration.
• Coordinate recruitment, onboarding, and staff welfare activities.
• Maintain office administration, filing systems, and procurement.
• Coordinate with external IT vendors on hardware, software, and system issues.
• Support project teams and management with administrative and operational matters.
• Perform other ad-hoc duties as assigned.

Requirements

• Diploma or Degree in Business Administration, Accounting, Human Resources, or related discipline.
• 2–5 years of relevant working experience.
• Proficient in Microsoft Office applications.
• Familiarity with accounting software is an advantage.
• Good communication, organizational, and multitasking skills.
• Able to work independently and in a fast-paced environment.

This position is particularly suitable for an interior design consultancy where one person supports multiple business functions.

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams

Salary: $3,000 + Sales Incentives
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: West

Responsibilities:
• Handle customer enquiries, quotations and order processing.
• Coordinate pre- and post-sales support with customers.
• Manage purchase orders, delivery schedules and shipment arrangements.
• Coordinate local and overseas logistics and product deliveries.
• Maintain proper documentation and order records.
• Liaise with customers regarding orders and product information.

Requirements:
• Diploma in Business Studies, Engineering or related field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Excel and Word
• Good communication and interpersonal skills
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel: +65 65651939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Company Overview

Dental Werks is a leading dental practice in Bukit Timah, Singapore, known for excellence in oral healthcare. Our skilled dentists and modern clinic provide top-quality treatment and a collaborative work culture for career growth in the dental industry.

Job Summary

Join Dental Werks as a Dental Surgery Assistant cum Receptionist to support dental professionals and manage administrative tasks, ensuring smooth clinic operations in a full-time role with a 5.5-day work week.

Responsibilities

• Assist dentists during dental procedures by handing instruments, mixing materials, and managing the clinical environment to ensure efficient treatment delivery
• Sterilize and maintain dental equipment, instruments, and supplies to uphold infection control standards
• Greet patients warmly and manage appointment scheduling to optimize clinic workflow
• Handle patient inquiries and perform administrative tasks to support daily operations
• Maintain accurate and confidential patient records to ensure data integrity and privacy
• Support the dental team with various duties as needed to contribute to overall clinic effectiveness

Preferred competencies and qualifications

• Previous experience as a Dental Surgery Assistant or in a similar healthcare support role to perform clinical and administrative tasks effectively
• Strong interpersonal and communication skills to interact clearly and empathetically with patients and team members
• Excellent organisational and multitasking abilities to manage multiple responsibilities efficiently
• Proficiency in English, both written and verbal, to communicate accurately with patients and staff
• Attention to detail and commitment to maintaining high standards of sterilization and infection control for patient safety
• Genuine interest in the dental industry and motivation to contribute to patient wellbeing

Discipline Support Staff (Contract)