Total 525 Customer Service job vacancies in BUKIT PASIR

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Administrative Assistant (Part-Time, 22 Hours/Week)
Metta Youth Employment Support (YES) Program – Simei HQ

About the YES Program
The Metta Youth Employment Support (YES) Program empowers youth with special needs by equipping them with vocational skills, real-life work experiences, and opportunities for meaningful employment. Through partnerships with corporate organisations and community engagement initiatives, the program promotes personal development, social integration, and products made by our youth via CSR collaborations and outreach events.

Position Details

• Location: Simei HQ
• Working Hours: 22 hours per week (preferably 3 full days)
• Salary: $12–$14/hour (commensurate with experience)

Key Responsibilities

CSR Order Coordination & Follow-Up

• Coordinate with corporate partners on CSR initiatives
• Process orders, maintain order records, and follow up on deliveries

Inventory & Stock Management

• Monitor product stock levels
• Liaise with production teams and vendors for restocking

Data Entry & Documentation

• Maintain accurate records of orders, inventory, and delivery schedules
• Prepare sales and inventory reports

Client Communication & Support

• Handle client enquiries and provide timely updates
• Coordinate delivery details with partners

General Administrative Support

• Assist with document preparation, report consolidation, and ad-hoc admin tasks

Job Requirements

• Minimum GCE ‘O’ Level or equivalent
• 1–2 years’ experience in administration, sales support, or customer service preferred
• Strong coordination, follow-up, and communication skills
• Able to engage effectively with various stakeholders
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Why Join Us?

• Support a meaningful cause that empowers youth with special needs
• Work in a collaborative, purpose-driven team environment
• Flexible part-time role with a steady schedule

If you’re organised, detail-oriented, and passionate about making a difference, apply now and join us in creating opportunities for youth with special needs.

PlayFACTO School 学乐坊淡滨尼东北

正在招聘中文教师!

工作范围（中文教师）：

- 向儿童教解课程内容

- 监督小学生（小学一至六年级)

- 确保完成日常作业/听写

- 确保儿童安全及时地从学校到学生中心

- 根据儿童的进步和行为定期与父母和监护人联络

- 从附近的学校接孩子到学生中心

- 行政工作和中心场所的维护，以及中心负责人委派的任何其他临时职责

符合条件：

- 能指导小学语文

- 拥有优秀的职业道德和诚信

- 面对挑战时表现出积极的态度

- 爱护孩子和学习过程

- 拥有培养孩子的热情

有儿童工作经验者优先。没有经验的也可以申请，因为将提供培训。

请在简历中包括您的教育和工作背景、您最近一次工作经历的详细信息以及一名推荐人，以便对您以前的工作表现进行审查。

只有入围的求职者会收到面试通知。

PlayFACTO School Tampines North/East is Looking for Chinese Language Teachers!

Roles and Responsibility (Chinese- Language Teacher) :

Delivery and presentation of lesson content to children

Supervision primary school children (primary 1 to 6) to ensure completion of daily homework/ 听写

Ensure safety and timely transfer of children from school to student centre

Regular liaison with parents and guardians regarding children’s progress and behaviour

Fetching of children from nearby schools

Administrative work and upkeep of centre premises.

Any other ad-hoc duties as delegated by Centre Head

Requirements (Chinese- Language Teacher) :

Able to guide primary school Chinese.

Possess excellent work ethics and integrity

Exhibit a positive attitude when faced with challenges

Love children and the learning process

Have experience in teaching children, preferably at primary level

Possess a passion for nurturing children

Experience in working with children preferred. Those without experience may also apply as training will be provided.

Please Include your educational and working background, details of your last work experience and 1 referee to provide review of your previous job performance in your resume.

Only short-listed candidates will be notified for interview.

customer service representative acts as the frontline link between a company and its clients. They are

responsible for handling inquiries, resolving complaints, processing orders, and ensuring overall customer satisfaction to build long-term brand loyalty

.

Key Responsibilities

• Customer Support: Answer incoming inquiries and resolve complaints via phone, email, live chat, or in-person.
• Product & Service Knowledge: Provide accurate information about company offerings, features, and policies.
• Order Processing: Process orders, manage billing, and handle returns or exchanges accurately.
• Account Maintenance: Keep detailed, accurate records of customer interactions and transactions in the company’s CRM system.
• Sales Opportunities: Identify customer needs and suggest upsells or cross-sells when appropriate.

Essential Qualifications & Skills

• Communication: Excellent verbal and written communication skills with a positive, empathetic, and professional tone.
• Problem-Solving: Strong critical thinking skills to de-escalate issues and find quick, effective solutions.
• Technical Aptitude: Familiarity with CRM (Customer Relationship Management) software, ticketing platforms, and basic office systems.
• Multitasking: Ability to manage high volumes of inquiries efficiently while maintaining attention to detail.

Job Summary

We are seeking a proactive and technically versatile IT Support Engineer to provide dedicated remote technical support and infrastructure management. In this role, you will be the primary point of contact for remote users, ensuring their endpoints, productivity suites, and core infrastructure operate seamlessly. You will handle a mix of day-to-day helpdesk operations, proactive system maintenance, and cloud administration.

Key Responsibilities

• Remote Technical Support: Provide Tier 1 and Tier 2 remote support for end-users, diagnosing and resolving hardware, software, and network issues efficiently.

• Cloud & Workspace Administration: Administer and support enterprise productivity suites, particularly Microsoft 365 (Exchange, SharePoint, Teams).

• Infrastructure & Network Monitoring: Monitor the health of remote systems, including managing Windows Server, Synology NAS environments and configuring/troubleshooting FortiGate firewalls and VPNs.

• Server & Virtualization Maintenance: Support Windows Server environments (Active Directory, Domain Controllers) and manage virtualization platforms (VMware, Hyper-V).

• Backup & Disaster Recovery: Ensure data integrity by monitoring and executing backup routines using tools like Windows Backup, Synology Active Backup, Synology Hyper Backup, Veeam, and assisting in system recovery scenarios.

• Technical Operations & Computer Hygiene: Execute routine system audits, endpoint updates, and general computer hygiene tasks to ensure security compliance and optimal performance.

• Documentation & Automation: Maintain accurate technical logs, update standard operating procedures (SOPs), and assist in basic workflow automation.

Core Requirements

• Education: Diploma or Degree in Information Technology, Computer Science, or a related field.

• Experience: Minimum 2 to 4 years of proven experience in an IT Helpdesk, System Administration, or Remote Support role.

• Technical Competencies:

  • Strong proficiency in managing Windows Server environments and Microsoft 365 tenant administration.

  • Hands-on experience with network-attached storage (Synology preferred) and network security appliances (e.g., FortiGate).

  • Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions (Veeam).

  • Solid understanding of standard networking protocols (DNS, DHCP, TCP/IP, VPN).

• Soft Skills: Excellent problem-solving abilities with strong written and verbal communication skills to guide remote users effectively.

• Good to Have: Familiarity with scripting or workflow automation (e.g., Python, PHP, JavaScript, or Zoho Deluge) is a strong advantage.

Loading, transporting and delivering goods to clients or businesses in a safe, timely manner

.Reviewing orders before and after delivery to ensure that orders are complete,charges are correct and customer is satisfied

.Work closely with operations and customer service on goods to deliver.

.Providing excellent customer service and adhering to assigned routes and following time schedules

.Abiding by all transportation laws, ensure vehicle cleanliness and maintain a safe driving record

You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS), dedicated to developing innovative strategies to prevent and treat heart injury. Our multidisciplinary group integrates cardiovascular biology, nanotechnology, drug delivery, disease modelling, and translational science, collaborating closely with clinicians, engineers, and scientists across NHCS and Duke–NUS to accelerate the development of therapies from bench to bedside. Our team culture values rigour, teamwork, innovation, and translational impact, offering a dynamic environment for scientific growth.

You will support ongoing research projects in therapeutic development and contribute to a range of molecular experiments and formulation work, including RNA synthesis, modification, and purification, as well as the preparation and optimisation oflipid nanoparticles (LNPs) and other delivery formulations. You will also conduct in vitro assays encompassing cell culture, molecular analysis, and characterisation, alongside in vivo validation work.

Beyond experimental responsibilities, you will maintain accurate laboratory records and ensure proper documentation throughout. You will support general lab operations — including reagent preparation, equipment maintenance, and purchasing — while working collaboratively as part of a multidisciplinary team.

Jobrequirements:

• Bachelor’s degree in chemistry/ Materials Science, Molecular Biology, Biomedical Science, or related fields

• At least 2 years’ experience either in RNA therapeutics/ RNA synthesis/ RNA biology, or in Chemical synthesis/ LNP delivery

• Strong hands-on laboratory skills and experimental troubleshooting ability

• Good communication and organisational skills

• Documented proof of:

(i) Measles (or MMR - Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Tdap (Tetanus, Diphtheria and Pertussis) vaccination received within the last 10 years, as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations may apply if they commit to completing the required vaccination(s) before work commencement, upon successful job offer.

Rainbow Centre is recognised as one of top 300 employers under the Singapore Opportunity Index, as a Career Builder that continuously creates meaningful opportunities for career advancement.

The Advocacy and Community Engagement (“ACE”) team leads the development and coordination of RC’s communications and partnerships to advance our mission. We serve as a channel to amplify our services and programmes, bridge our clients towards stronger acceptance in the community and contribute to progressing the narrative of disability inclusion in Singapore.

The Senior Executive (Stewardship & Partnerships) supports the delivery of Rainbow Centre’s stewardship and partnership work by coordinating donor and partner engagement, ensuring high-quality account servicing, and supporting fundraising and partnership initiatives through disciplined follow-through. The role focuses on engagement, continuity, and accountability, ensuring donors and partners experience timely communication, responsible stewardship, and clear reporting of outcomes and impact aligned with RC’s mission, values, and Good Life Framework.

Critical Work Functions

Donor Stewardship & Relationship Servicing

• Coordinate stewardship touchpoints (acknowledgements, updates, reports, renewals) using CRM data to ensure timely, personalised engagement and follow-through.
• Prepare donor communications and impact reports using approved service data and outcome summaries to ensure accurate, evidence-informed reporting aligned to Good Life outcomes.
• Maintain donor profiles and stewardship actions in CRM, tracking restrictions, preferences, engagement history, and reporting obligations.
• Strengthen donor retention efforts by monitoring renewal cycles, lapsed donors, and engagement gaps, flagging follow-up needs and risks to supervisors.

Partnerships Coordination & Account Management

• Provide end-to-end coordination of partnership activities (e.g. sponsorships, employee engagement, partner-supported initiatives), ensuring clarity of deliverables, timelines, and responsibilities.
• Maintain partnership tracking records (agreements, commitments, renewals, reporting milestones) and coordinate internal inputs to deliver timely partner updates and reports.
• Prepare partnership proposals, decks, and reports, ensuring professionalism, accuracy, and alignment with RC messaging and governance requirements.
• Contribute to partner experience and sustainability by supporting renewal readiness, relationship continuity, and post-engagement reviews with supervisors.

Fundraising Operations & Campaign Support

• Execute fundraising campaigns and partnership-led initiatives (coordination, logistics, documentation, communications follow-up), aligned with approved plans and timelines.
• Maintain accurate fundraising records, supporting income tracking, acknowledgement workflows, reporting schedules, and documentation for reconciliation and audit.
• Provide post-campaign reviews by consolidating performance data (income, engagement, cost drivers where relevant), surfacing operational learnings to strengthen future delivery.
• Coordinate with internal teams to ensure campaign activities and public-facing materials are consistent, accurate, and appropriately approved.

Financial Stewardship, Data & Governance

• Maintain accurate, complete, and timely donor, partnership, and fundraising records in CRM and related systems, ensuring data integrity, traceability, and readiness for reporting and audit.
• Use and upkeep of stewardship and partnership dashboards, ensuring data is current and usable for operational tracking, renewal management, and management review.
• Track fundraising income, partnership contributions, and stewardship deliverables against approved plans, surfacing variances, delays, or data gaps to supervisors for timely follow-up.
• Adhere to PDPA, IPC fundraising requirements, and RC data governance standards, maintaining clear evidence trails for donations, restricted funds, and partnership commitments, and flagging compliance or data integrity risks promptly.
• Contribute to continuous improvement by identifying opportunities to streamline workflows, improve data capture, and strengthen evidence-informed stewardship and partnership practices.

Job Requirements

• Bachelor’s degree in one or more of the following disciplines:Communications, Marketing, Public Relations, Social Sciences, Social Work, Community Development, Public Policy, Business Administration, or a related field.
• At least 2 years of relevant experience in donor stewardship, partnerships, fundraising operations, account management, or stakeholder engagement in social service, non-profit/education, healthcare or public sector.
• Relevant training in donor stewardship, fundraising operations, partnership management, or non-profit governance is an advantage.
• Experience with CRM/donor management systems and basic dashboard reporting is an advantage.
• Familiarity with regulated fundraising environments (e.g. IPC) and PDPA-aware handling of stakeholder data is beneficial.

About Us:

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to most of patients with cancer in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, giving the best care and doing the best research to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role:

The Division of Supportive and Palliative Care (DSPC) seeks a dynamic and compassionate individual to join our young and dynamic research team. Our research projects seek to improve care for patients with cancer, heart failure and other serious illnesses by developing, evaluating and implementing novel models of healthcare service delivery for palliative care, including the use of artificial intelligence.

You will perform a variety of activities under the supervision of the Principal Investigator and/or her designate.

Key Responsibilities:

- Screen and recruit research participants.

- Conduct semi-structured interviews or surveys with research participants at various settings (e.g. in-patient, out-patient, residential settings, virtual settings).

- Extract clinical data from medical records.

- Enter and manage study data.

- Assist in literature reviews and survey development.

- Assist with preparation of presentations and manuscripts.

- Attend to the administrative and logistic needs of research projects, including IRB submissions and report writing.

- Be involved in educational research activities.

Job Requirements:

- Bachelor’s degree in life sciences or social sciences or with 2 years of relevant experience in these fields.

- Prior experience or evidence of knowledge in conducting interviews/survey research/ scientific writing would be advantageous.

Product area

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. 

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas in partnership with Platform CEs, writing code, developing prototypes, proofs-of-concept, and demos to promote new specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will blend business skills, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

Qualifications

Job responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like Retrieval-Augmented Generation (RAG), Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.

Preferred qualifications

• Experience in developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) Gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

The NUH Wellness Centre provides evidence based health screening services and primary care to our non-subsidized patients, including international patients.

We are seeking experienced physicians with a strong background in primary care to join us as Locums.

As a Locum, you shall be responsible for the consultation of both local and international patients for health screening at the NUH Wellness Centre. Your key responsibilities will include (not limited to):

• Physical Examination & History Taking

• Conduct pap smears for female

• Verify results in CPSS

• Medical review of results

• Provide referral letters

• Prepare medical reports

• Other medical services such as prescriptions, medical advices

Epworth Community Services is a Social Service Agency (SSA)that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds. Our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

Receptionist

The Temporary Receptionist supports the operation of the centre on weekday evenings and Saturday afternoons. This includes ensuring the safety of the students in the centre, and answering simple queries.

Job Responsibilities

Manning of the reception

• Welcome students who come from classes
• Ensure that students follow check-in routine (e.g., take attendance and temperature, wash hands, wait or teacher)
• Ensure safety of the students in the centre
• Ensure the reception and waiting areas are kept neat and safe
• Pack up equipment and centre at the end of the day
• General administrative duties as required

Contact with Parents/ Guardians

• Contacting parents/guardians using the office phone when needed (e.g., when child/ parent is late, child is unwell etc)
• Answer simple walk-in queries

Job Requirements

• Available to work from 5:30pm to 8:45pm on weekdays and 1:30pm to 5:30pm on Saturdays
• Flexible with working schedule
• Good command of written and spoken English
• Experience working with children preferred
  
  

Other Information

• Location of workplace: Jurong West

• Position : Dental Technician / Engineer (Dental Equipment)
• Location: Near Tai Seng MRT
• Working Hours: 5 days, 8.30am to 5.30pm
• Salary: Up to $3,200 basic + company phone + transport reimbursement + AWS + variable bonus + 14 days annual leave
• Employment Type: Permanent
• Industry: Dental Care Equipment, MNC

Key Responsibilities

• Support installation, servicing, troubleshooting and technical support for dental equipment and related products.
• Coordinate with local and overseas dealers and customers on installation, service requirements and product-related enquiries.
• Provide onsite and remote technical support for equipment, IT-related installation and service issues.
• Assist in handling product complaints, feedback and service follow-ups.
• Manage spare parts inventory and coordinate parts availability for service support.
• Provide technical training and product guidance to dealers and customers when required.
• Perform other service-related duties assigned.

Requirements

• ITE, NITEC or Diploma in Electrical, Mechanical, IT, Electronics Engineering or related discipline.
• Good IT and computer knowledge.
• Relevant experience in equipment servicing, technical support or field service will be an advantage.
• Candidates without direct experience may be considered if they have suitable technical training and are open to hands-on technical development.
• Good communication skills to explain technical matters clearly to customers and healthcare professionals.
• Class 3 driving license will be an advantage when required to travel to customer or dealer sites.

Email to joie@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Product area

It's an exciting time to join Google Cloud’s Go-To-Market team, leading the AI revolution for businesses worldwide. You’ll excel by leveraging Google's brand credibility—a legacy built on inventing foundational technologies and proven at scale. We’ll provide you with the world's most advanced AI portfolio, including frontier Gemini models, and the complete Vertex AI platform, helping you to solve business problems. We’re a collaborative culture providing direct access to DeepMind's engineering and research minds, empowering you to solve customer challenges. Join us to be the catalyst for our mission, drive customer success, and define the new cloud era—the market is yours. 

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in AI, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas in partnership with platform CEs, writing code, developing prototypes, proofs-of-concept, and demos to promote new specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development. You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales skills, market knowledge, and technical engagement to prove the value of the Google Cloud portfolio.

Qualifications

Job responsibilities

• Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships. Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in architecting solutions that integrate AI models using agents with enterprise data sources using patterns like RAG, Text-to-SQL, and semantic search.
• Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.
• Ability to communicate in Thai fluently to engage and support Thai speaking customers to navigate industry standards.

Preferred qualifications

• Experience in developing agents using frameworks such as LangGraph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Knowledge of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and Application Programming Interface (API) gateways.
• Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Qualifications

Job responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Lead prospecting and acquisition of new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions. 

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 1 year of experience with cloud native architecture in a customer-facing or support role.
• Ability to communicate in English and Vietnamese fluently to engage with clients in the region.

Preferred qualifications

• Experience working with, and passion for, the small medium business and startup ecosystem.
• Experience prospecting, building and maintaining new customer relationships from scratch, with excitement for building out greenfield territories.
• Understanding of common systems management concepts such as image management, patching, automated deployment, etc.
• Understanding of security concepts such as encryption, identity management, access control, attack vectors, and pen testing.