Total 525 Customer Service job vacancies in BUKIT PASIR

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-Executive%2C-Healthy-Longevity-Programme-Support-%282-year-contract%29/32562-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking a highly organised and proactive Senior Executive to provide end-to-end administrative, scheduling, conference logistics, and communications support to the Programme Chair (PC) of Healthy Longevity Translational Research Programme. The role requires strong ownership, excellent coordination skills, and the ability to manage multiple priorities with discretion and accuracy.

Key Responsibilities

A) Scheduling & Meeting Logistics

• Coordinate and manage the PC’s meetings, appointments and calls, including scheduling/rescheduling across multiple stakeholders while factoring priorities, travel time, meeting purpose, and attendees’ preferences.
• Take ownership to ensure meetings run smoothly by independently identifying required actions and executing them (e.g., sending Zoom links, venue booking, transport arrangements, meeting room setup, A/V coordination, and guest reception when needed).
• Maintain and update the PC’s calendar accurately, ensuring there are no conflicts or double bookings.
• Triage and prioritise emails, flag urgent items, maintain a record of key email threads, and recommend timely follow-ups.

B) Conferences & Event Support

• Support conference/seminar/workshop registrations and related administrative requirements.
• Assist with abstract submission (including proposing presentation titles and abstracts), required documentation, and coordination with event hosts/organisers.
• Manage travel arrangements (flights, accommodation, transfers, visas where required) in accordance with preferences and budget constraints, including liaising with NUS-appointed travel agents for itineraries/quotations, raising travel requests in NUS Concur, securing approvals, and following through on ticket issuance.
• Prepare, submit, and track financial claims and reimbursements for travel and other work-related expenses.

C) Communication & Outreach Support

• Respond to basic enquiries from students, collaborators, and external parties on behalf of the PC when appropriate.
• Assist in preparing reports/proposals, meeting papers, presentation slides, speeches, and other communication materials.
• Support the PC in organising meeting minutes, analysing data, and synthesising useful information to strengthen the programme’s research relevance, international visibility, and public image (including engagement with prospective donors and partner universities).

Qualifications

• Bachelor’s degree (or higher), preferably with relevant experience supporting senior management.
• Proactive self-starter with strong problem-solving skills; able to multitask and work independently.
• Excellent written and verbal communication skills, with high integrity and discretion in handling confidential matters.
• Strong interpersonal skills; able to build effective working relationships with internal and external stakeholders.
• Tactful and diplomatic, with the ability to work with diverse stakeholders across cultures and seniority levels.
• Highly organised, with strong monitoring, follow-up, and execution skills, and able to deliver under tight timelines.
• Resourceful and adaptable, comfortable operating in a fast-paced and dynamic environment.
• Strong time-management and planning skills.
• Proficient in Microsoft 365 (Outlook, Word, PowerPoint, Excel, Teams) and familiar with databases and online meeting tools.

Job Responsibilities:

• Support day-to-day operational activities to ensure smooth workflow and task execution

• Strategize and coordinate manpower planning to meet operational demands efficiently

• Respond promptly to employee inquiries, providing guidance and resolving concerns

• Conduct routine site inspections and deliver toolbox briefings to reinforce safety and compliance

• Prepare and manage email, reports, and written documentation

• Facilitate transportation and logistics arrangements to optimize resource movement

• Coordinate vehicle servicing and maintenance schedules to ensure fleet readiness and reliability
  

Job Requirement:

• Possess Class 3 Driving Licence

• Possess communication, interpersonal skills and problem-solving skills

• Rotating shift work

• Preferable to have operations and ground related experience

• Knowledgeable in report writing

Roles & Responsibilities

· Act as a contact person between the customer and the Company to ensure all parties understand the requirements and adhere to established timelines

· Provide customer service for the overall Order Fulfilment from Order creation until Order closure

· Monitor the Order progress of the Inbound activities with the Warehouse and Transportation Operations Teams and advise customer when required

· Monitor the Order progress of the Outbound activities with the Warehouse and Transportation Operations Teams and advise customer when required

· Ensure all customers’ queries and complaints are investigated and resolved with Operations Teams

· Responsible to capture all the costs incurred for any Outbound, Inbound or Local Delivery/Collection Order in the System and closure with the Billing of an Order

· Other administrative tasks

· Need to work over the weekend and public holiday for urgent arrangment.

Working Location: 

Telok Blangah Day Care Centre

Job purpose

The Admin Officer serves as the administrative anchor for the Telok Blangah Centre. The role is responsible for end-to-end coordination of referrals, admissions, billing, reporting, and service operations, ensuring smooth centre functioning and freeing Social Workers to focus on direct clinical and casework responsibilities.
The role also provides frontline administrative support and is comfortable engaging seniors and caregivers as part of service delivery.

Key responsibilities

1. Administrative & Referral Management

Referrals and Intake Coordination

Manage BRIGHT referrals, including:

• Processing referrals
• Updating BRIGHT status from assignment to discharge
• Preparing CARES client profiles
• Scheduling intake (Day Care) and Initial Assessment (Home Therapy) and providing brief system updates
• Updating BRIGHT progress notes and liaising with AIC officers where required
• Supporting social workers in simple Financial Assistance (FA) documentation and submissions, financial deviations

Registration and Admission

Manage CARES admission and data entry, including:

• Service Agreements (Sharing with seniors and signing of agreements), other required forms
• Coordinate client registrations
• Coordinate deposit collection and NRIC documentation
• Flag follow-up needs for Social Work support

Care Plan (ICP) / MDT Support

• Provide documentation and administrative support to Social Workers for MDT processes and conduct simple questionnaires where required (with training)
• Support discharge processes and financial billing and invoicing matters
• Any other assigned matters related to administration and documentation, day to day operations

Qualifications and Skills Required

• Diploma in Social Services, Community Services, Healthcare Administration, Business Administration, or related fields
• Minimum 2 years' experience in social service agencies, healthcare, community care or other related social service settings
• Experience managing end-to-end administrative processes
• Must be comfortable working with seniors and communicating/coordinating with them, asking simple questions to engage seniors and to fill up forms jointly with seniors
• Must bec passionate in working with the elderly
• Ability to work with a multi-disciplinary team consisting of Social Workers, OT/PT, Nurses, etc

Join Our Team at MYMCA's Hospitality Department!

Are you passionate about delivering exceptional service and creating memorable experiences?

At MYMCA, our Hospitality Department is committed to excellence, ensuring seamless operations and outstanding guest experiences.

We are looking for a friendly and service-oriented Guest Service Agent to manage reception duties and provide excellent customer service to guests, members and stakeholders. The ideal candidate will be the first point of contact at MYMCA, ensuring a warm and professional experience for all visitors.

Key Responsibilities

• Perform guest check-ins and check-outs efficiently and professionally
• Handle room reservations and manage booking requests
• Attend to guest enquiries, special requests and feedback in a courteous manner
• Maintain guest records and front desk documentation
• Co-ordinate with housekeeping and maintenance teams to ensure smooth operations
• Deliver warm, welcoming and professional service to all guests
• Assist in ensuring overall guest satisfaction by proactively addressing concerns

Pre-Requisites

• Passion for hospitality and customer service
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office and hotel management systems
• Ability to work independently and as part of a team
• Professional, organised and detail oriented
• Willing to work rotating shift, weekend and public holiday

Why Join Us?

• Be part of a meaningful organisation serving the community
• Work in a friendly and supportive team environment
• Gain valuable experience in customer service and front office operations

Work Location: 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day: Mon to Fri/ 3PM to 11PM

Responsibilities:

• Fully support Ingrasys End users for daily IT helpdesk, end user support during the shift timing, remote assistance could be required from time to time
• Monitoring Ingrasys ticketing system for any SFC/WMS and manufacturing related system issue and support with given SOP and steps
• Pull system transaction data that require fundamental of SQL queries
• Monitor network and server health, support tester and production network to run smooth, escalate issue upon emergency, require basic knowledge of TCP/IP
• Support Production label printing issue (Zebra / Sharp)
• Conduct IT internal audit and training, ensure IT compliance within factory. Perform internal IT audit based on defined procedure and policies from time to time
• Coordinate various onboarding and quitting processes
• IT asset procurement paperwork, installation, configuration, support; license renewal; system / email account creation, revoking, perform buddy check and maintain proper records
• Maintain and update internal Knowledge Base for common matters, feedback to SA / Development team for repeat issue occurrence and assist root cause analysis
• Handle and attend on system, applications faults, perform issue troubleshooting, and resolve hardware and software technical problems
• Follow SOP to monitor and clear real-time reporting event backlogs

Requirements:

• Diploma or Degree in Computer Science/Engineering, Information Technology or equivalent
• Min 1 year of working experience in IT helpdesk experiences with basic SQL skills
• Good analytics and troubleshooting skills
• Both a team player and independent contributor
• Basic network and Wintel System Administration concept
• Knowledge of manufacturing system (MES, WMS) is a bonus
• Able to communicate in Chinese to different stakeholders

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Job Description:

Programming

Curate, conduct, evaluate and review appropriate programmes and activities.

Lead and conduct Physical Activities in the following:

• Instruct members in the performance of motion exercises, mobility training and strength conditioning exercises
• Perform pre/post program functionality assessment
• Ensure the safety of the participants
• Conduct attendance recording and registration of existing and new seniors
• Taking of vital signs of seniors
• Produce program materials
• Identify and approach seniors to participate in activities at the centre

Community Care

• Interacting with and engaging seniors to develop a supportive relationship with the seniors
• Assist the Centre Lead to plan, conduct, evaluate and review Community Outreach to seniors
• Conduct case work management and to apply for relevant social grants/schemes

Administration

• Assist Centre Lead/Manager in the preparation of budgets, monitoring of Centre KPIs/OKRs ,preparation of grant submission to sponsors, manage and support volunteers

Requirements:

• Candidates with no experience are welcome to apply
• Proficiency in G-suite is an advantage
• Good interpersonal skills

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Additional job description

As a Practice Customer Engineer (CE) with a specialty in infrastructure migrations, you will partner with Technical Sales teams and other CEs to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins for the migration of complex, enterprise workloads, in partnership with platform CEs, Google Cloud Consulting, and partners. You will leverage your expertise in our most strategic product areas to direct migrating pilot workloads as proof-of-concepts and demos to sell complex migrations of large enterprise workloads to customers. You will solve migration-centered customer issues and provide a critical feedback loop to influence customers, partners and product development. With your organizational, communication, and presentation skills, you will engage with customers to understand their business and technical requirements, and present practical and useful solutions to facilitate and de-risk the migration to Google Cloud.

Qualifications

Job responsibilities

• Drive the technical win for complex workloads within migrations to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team.
• Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing pre-sales role.
• Experience with enterprise architectures and migration strategies for technologies such as cloud to cloud or on-premises to cloud.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications

• Experience with data centers consolidation, relocation, migration, or virtualization projects.
• Experience in migrating, architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in configuration management (e.g., Puppet, Chef, CFEngine, Salt), and functional operations of server, storage, and network functions.
• Experience with networking concepts (e.g., Routing, VPNs, load balancers, and firewalls).
• Experience migrating Linux workloads across private, public, or hybrid cloud environments.
• Experience with enterprise approaches for business continuity, disaster recovery, and backup and restore.

On behalf of the hiring company, which is an Original Equipment Maker (OEM) and market leader in their sector, we are looking for a suitable candidate to join them as Service Operations Team Lead | Manager :

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required, such as sales, costs, equipment performance, customer satisfaction, KPI including necessary administrative duties, etc.
• To regularly meet the customers and clarify how to achieve the requirements according to contractual requirements.
• Responsible for various inquiries from customers, including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management experience are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

Job Overview:

The Home Care Services Manager will report to the Head, Home Care Services and is responsible for overseeing the day-to-day operations of home care services, ensuring that clients receive high-quality, compassionate, and efficient care. This role involves managing a team of care providers, ensuring compliance with all healthcare regulations, and maintaining positive relationships with clients, families, and healthcare providers. The manager will also be responsible for the planning, coordination, and delivery of care services, ensuring that services meet the needs and expectations of clients while maintaining the organization’s standards of care.

Key Responsibilities:

• Leadership & Supervision:

• Supports the recruitment, training and management of home care services staff, including doctors, nurses and administrative support.

• Provide leadership, mentorship and performance evaluations for the administration team to ensure a high standard of care delivery.

• Monitor the effective scheduling of care providers to meet client needs.

Client Care & Service Delivery:

• Ensure care plans are followed and services are delivered.

• Work with clinical teams to address any client concerns or complaints promptly and professionally to maintain satisfaction and improve service delivery.

Compliance & Regulations:

• Ensure that all home care services are in compliance with regulations, including licensing and accreditation requirements.

• Maintain accurate and up-to-date operational records and ensure timely response to patient referrals.

• Conduct regular audits to monitor compliance with healthcare standards and quality assurance protocols.

Coordination & Communication:

• Act as the primary point of contact between Agency for Integrated Care (AIC) & Ministry of Health (MOH) for regulatory & operational matters.

• Coordinate with clinical professionals (e.g., doctors, therapists, etc.) to ensure comprehensive care for clients.

Financial Management:

• Oversee the budget for home care services, ensuring efficient allocation of resources and controlling costs.

• Track and manage billing and payments for services rendered.

• Identify opportunities to improve operational efficiencies and reduce costs without compromising care quality.

Staff Development & Training:

• Ensure timely submission to Finance Department and update in Medisave portal.

• Foster a culture of continuous improvement and teamwork within the home care team.

Marketing & Business Development:

• Assist with the development of marketing strategies to attract new clients and expand services.

• Build and maintain relationships with referral sources, such as hospitals, polyclinics, family practitioners and community organizations.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Social Work or related field.

• Proven experience in home care management or healthcare service delivery, with at least 5 years of experience in a supervisory or managerial role.

• Strong knowledge of the intermediate and long-term care sector, information systems, subvention & use of Medisave.

• Excellent communication and interpersonal skills.

• Strong leadership skills with the ability to motivate, guide and develop a team.

• Ability to manage budgets, billing and financial aspects of home care operations.

• Compassionate, empathetic and patient-focused approach to care.

 Skills & Abilities:

• Strong organizational and time-management skills.

• Ability to handle stressful situations and resolve conflicts effectively.

• Proficiency in using healthcare management software (SAP Community Hospital Common System) is preferred.

• Proficiency in use of Microsoft Excel (at least intermediate level).

• Strong decision-making skills and the ability to prioritize tasks.

• Ability to work independently and as part of a collaborative team.

Duties/Responsibilities:

- Prepares documents and forms to move goods efficiently through import and export steps and procedures.

- Reviews paperwork and documents to ensure shipping, handling, storage charges, and customs fees are billed correctly.

- Maintains a database that tracks merchandise.

- Processes claims on merchandise shortages and overages.

- Performs other duties as assigned.

Job Requirements

-Minimum GCE "O" Level

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Prefer 1 years experience in Customer Service Officer (Logistics)

• Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Other ad-hoc duties as assigned

Requirements

• Minimum GCE ‘N’/‘O’ Level
• 1 to 2 year(s) relevant experience in customer service or retail
• Strong analytical, good problem solving and decision making abilities.
• Proficient in MS Office (Excel & Word)
• Ability to work independently with minimum supervision
• Customer-oriented with good interpersonal and communication skill

About Centre for Fathering

Centre for Fathering (CFF) is a Singapore non-profit founded in 2000. We promote active fathering, strengthen families, and address issues arising from fatherlessness.

We champion the national Dads for Life and Mums for Life movements, and lead flagship initiatives including Back to School With Dad, Celebrating Fathers, Eat With Your Family Day, and Great Companies for Dads Awards.

Why This Role Matters

•       Shape the national conversation on fatherhood and family life in Singapore.

•       Translate programme impact into stories that move policymakers, corporate partners, donors, and families.

•       Build the public voice of a25-year-old movement as father-inclusive culture gains ground across workplaces, schools, and communities.

Position Summary

The SeniorManager, Communications and Public Relations leads CFF's strategic positioning and public voice, shaping narratives that advance father-inclusive culture, strengthen brand credibility, and inspire public support.

We are looking for an exceptional writer and storyteller who can turn programme outcomes into human-centred stories, with strong editorial judgement and a visual eye to direct design output from in-house and agency partners.

Familiarity with the evolving role of fathers in Singapore is a strong advantage. The role partners with leadership, programme teams, creative partners, and media to drive integrated communications across earned media, digital, campaigns, and thought leadership.

Key Responsibilities

1. Strategic Communications and Editorial Leadership

•       Develop and execute CFF'sintegrated communications strategy, aligned to organisational and fundraising priorities.

•       Position CFF as a leading voice in fathering and family development through research-backed narratives.

•       Advise the CEO and leadership on public messaging, and draft speeches, op-eds, forewords, and high-level correspondence.

•       Translate programme insights into human-centred impact stories and publishable narratives.

•       Oversee newsletters, the annual report, and donor communications, ensuring editorial consistency across channels.

•       Partner with digital teams to align messaging with CRM segmentation and audience lifecycles.

•       Use AI-assisted tools responsibly for research, drafting, and media monitoring, upholding accuracy and source verification.

2. Media Relations and Public Engagement

•       Build relationships with journalists, editors, and media partners across mainstream and vernacular platforms.

•       Develop press releases, pitches, Q&A documents, and interview briefs for spokespersons.

•       Secure meaningful coverage tied to campaign moments and thought leadership opportunities.

•       Report media performance to management and the board — reach, sentiment, and message pull-through.

•       Identify commentary opportunities in national discussions on family, parenting, and workplace culture.

3. Campaigns, Brand, and Creative Direction

•       Lead communications plans for national initiatives (for e.g., Celebrating Fathers, Back to School With Dad)and fundraising campaigns.

•       Direct visual storytelling with designers, videographers, and creative agencies. Graphic design execution is not required, but strong visual judgement and the ability to brief and critique creative output are essential.

•       Align message, design, and audience across social, website, EDM, and print.

•       Own the master content calendar and set the editorial rhythm across platforms.

4. Stakeholder and Partner Communications

•       Develop messaging frameworks for corporate, community, and government stakeholders.

•       Align Dads for Life and Mums for Life communications so both reinforce a coherent CFF brand.

•       Craft fundraising and donor stewardship narratives with the development team.

•       Coach internal teams on message discipline, tone of voice, and brand standards.

What We Are Looking For

Required

•       Bachelor's in Communications, Journalism, Marketing, or related field.

•       6–8 years in strategic communications, PR, or editorial roles.

•       High-quality writing across long-form and short-form formats (portfolio or samples required at application).

•       Track record engaging senior stakeholders and securing earned media.

•       Familiarity with Singapore's media landscape.

•       Sound editorial judgement and ability to work independently in a lean team.

Advantageous

•       Experience in non-profit, public sector, or purpose-driven organisations.

•       Working knowledge of parenting, fathering, or family development issues.

•       Comfort with AI-assisted content, analytics, and media monitoring tools.

•       Bilingual in English and Mandarin, Malay, or Tamil for vernacular media.

How to Apply

Email your CV,a one-page cover note, and two to three writing samples (or a portfolio link)to hr@fathers.com.sg. Shortlisted candidates may be invited to a writing exercise.

1. Office & Document Management

• Manage and organize office files, records, and correspondence.
• Prepare letters, invoices, purchase orders, and reports.
• Maintain filing systems (digital and physical).

2. Customer & Internal Communication

• Answer phone calls, emails, and general inquiries.
• Provide administrative support to management and other departments.

3. Support for Management

• Coordinate internal communication with teams.
• Assist management with daily administrative tasks.
  
  - Skills Required
• Strong organizational and multitasking abilities
• Excellent communication (verbal & written)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and accuracy
• Good teamwork and interpersonal skills
  
• Chinese-speaking candidates preferred.