Total 1,020 technical support job vacancies in Customer Service category in The Philippines

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing / Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Hillview
• Salary: $2,600 - $3,200
• Performance Bonus
• 18 Days Annual Leave
• Duration: Contract ended Jan 2029
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
• Before onboarding there is a 8-10 weeks lead time for pre employment checks after successful interview

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Benefits:

• Salary $2300 - $2800

• 5 Days, office hours

• Island wide hiring (West/ Tekong Island)

• Entry/ Junior level, training provided

Job Scope:

• Diagnose and resolve hardware and software issues related to IT devices.

• Provide technical support services, including troubleshooting, patching, configuration, testing, and maintenance for supported hardware and software.

• Monitor, evaluating and establishing system performance specifications.

• Install and configure personal computers, laptops, servers, and other IT hardware.

• Provide training to colleague and collaborate with 3rd party vendors.

• Perform regular system checks and maintenance to prevent hardware failures.

Job Requirements:

• Nitec in Computer Science/IT Engineering or equivalent.

• Entry level is welcomed

To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
 

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Details:

• Working hours: Mon – Fri, 8:30am – 6:00pm. Sat 8:30am – 12:45pm (OT)

• Contract duration: 6 months, extendable to 9months-1year

• Location: Pandan Gardens

Job Scope:

• Provide logistical support in the parts store to facilitate operations

• Collaborate with service team and ensure their requirements are being addressed

• You will provide Parts costing information, handle ordering of the Parts not in stock and update the service team on the delivery details

• Part of the job scope is to monitor and handle stock checks daily/weekly to ensure healthy inventory levels

• You shall check, receive and inspect items and quantities delivered in a timely manner

• Verify parts against invoices, purchase orders or requisitions to ensure accuracy will be part of your accountability

• Issue and keep proper records of the required purchase orders, invoices and inventory reports

• You are to maintain daily housekeeping to ensure Parts Store cleanliness and tidiness

• Adhere to safety and security procedures in handling parts

• Provide administrative duties to support supervisors

Requirements:

• Proficient in Microsoft Office applications and meticulous in numbers

• A strong team player with good interpersonal and communications skills

• OT Payable for work done on Saturday

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. https://sg.persolgo.com/job/apply/15751

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Location: Newton, Orchard, Claymore, Katong, Dunearn

About Us: 

All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!

Role Overview:  

We are looking for a positive, customer-friendly Customer Support Executive who brings enthusiasm, professionalism, and a can‑do attitude to our dance studios. This is an exciting opportunity to be part of a vibrant and growing team where you will help create memorable experiences for our students and families. As part of the customer support team, you will engage with customers and teachers across email, phone, and face-to-face interactions, contributing to the warm, welcoming atmosphere that defines our studios.

Things you will do  

• Greet & welcome customers

• Provide information about our classes, programs and studio policies

• Respond to general support enquiries (email, WhatsApp, phone, walk-ins)

• Process student enrolments, withdrawals, payment collection and other administrative tasks

• Maintain accurate records of class schedules, registrations, and payments using our studio management software

• Address customer concerns or complaints in a professional manner, escalating issues when necessary

• Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel

• Collaborate within and across teams to achieve business goals of service excellence and growth

About you:  

As the ideal candidate you will have:

• At least 2 years of relevant experience (customer support or admin)

• Proficiency in office management software and systems

• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds

• Customer‑focused attitude (Responsiveness, Accurate & Customer Friendly)

• Ability to work independently and as part of a team in a fast‑paced environment

• While prior experience in enrichment centres, the arts, or working with children is a bonus, it is not essential. We also welcome candidates with backgrounds in retail, front‑of‑house hospitality, or events management, as these skills translate well into our studio environment.

Why you’ll love working with us:  

• Be part of a vibrant, energetic, and growing team

• Opportunities to contribute to a dynamic studio environment where your ideas are valued

• A supportive culture that encourages collaboration, growth, and continuous improvement

Working Hours

• 3 days per week: Must be able to commit 1 weekday + 2 weekends

• Weekdays: 10am - 7pm

• Weekends: 9am - 6pm

If you're ready to make an impact and help others discover the joy of dance, we want to hear from you! Apply now and let's dance our way to success together.

Monday to Friday: 10am to 7pm

As an Operations Support Officer in school, you will be working in a school to provide operational support in various areas such as:

• Maintain the general cleanliness of equipment and the workplace

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment

• Operate and maintain basic office equipment and materials

• Any other duties assigned by the supervisor

Requirements

• Prior experience in cleaning, logistics or simple administrative duties would be preferred

• Have an acceptable level of fitness and resilience to be able to perform the role effectively

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

• Working location at Harbourfront

• Working hour: Monday –Friday (8:30am – 5:30pm)

• AWS + Variable Bonus

• Excellent Welfare &Benefits

• Well Established German MNC Freight Forwarding Company

Job Scope

• Purchase, setup, install and/or support all servers, workstations and laptop, and office network, telecommunications and other peripheral hardware in a networked environment at all company site within the region. Include hardware and operating system software support
• Maintain WAN and internet connectivity of all company sites within the region, including Active Directory access, connectivity to corporate WAN, maintenance of regional user accounts, and maintenance of regional network resources
• Oversees troubleshooting, systems backup, archiving and disaster recovery procedures.
• Maintain system documentation
• Oversees all help desk activities at the region level
• Provide end-user software support for Words, Excel, PowerPoint and other third-party productivity and utility software
• Ensure proper licensing of all software
• Citrix client support
• Install and test approved software and software upgrades in the network environment
• Maintain network maps of all sites
• Select, liaise with and monitor the performance of IT suppliers that may be utilized for a variety of IT services (e.g. ISP, hardware purchases, consulting etc.)
• Setup and maintain all office security system and telecommunication system, including routing for seating assignments
• International travel to all sites within the region as and when required, approved by the requesting manager with approval by Director and by Regional Director
• Performs other duties as assigned by Group Chief Information Officer

Requirement

• Degree in Computer Science /Information Technology or equivalent
• 2 – 4 years of working experience in handling server and computer network, network administration and network installation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOOSOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

The successful candidate will be part of the Private Bank Trade Support team providing middle office trade settlement support for security transactions and all other settlement related activities. These activities include:

• Liaison with Back Office and counter parties to ensure accurate and timely settlement of Securities Transfers transactions.

• Validate security transactions in PB system prior to instructing processing units.

• Communicate settlement discrepancies/exceptions to Front Office, Back Office and relevant parties including providing instructions and guidance on proper resolution of issue.

• Reconcile cash and security positions with internal and external counter parties on a daily basis and ensure timely resolution of any discrepancy.

• Providing support for opening of accounts, both internal and external, to facilitate settlements.

• Dissemination of corporate action notifications from custodians and ensuring timely receipt of response from Front Office.

• Coordinating with internal and external parties to process client’s portfolio transfer instructions involving different asset classes.

• Maintenance of static data of securities in PB system

• Providing assistance and advice on security settlement subject matters.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Scope:
• To look after, handle, and care for students with higher emotional needs during curriculum time and/or duties

as assigned by School Leaders or HOD Student Well-Being and Development.

Location: Pasir Ris
Contract Duration: 29/06/26 to 23/10/26

Working Hours:
• Mondays to Fridays (school term only): 7.30am to 4.30pm, inclusive of 1 hour lunch break (unpaid) or as required/ requested by Student Management Team or School Leaders.

• Service not required during School Holidays, Saturdays, Sundays and gazetted public holidays.

Salary: $15/H

Requirements:
1. Prior experience in any of the below areas would be an advantage:

a. Experience handling difficult situations

b. Working within an educational environment

c. Expertise in counselling

2. Good communication and inter-personal skills.

3. Good team player with a high level of initiative

4. Able to work independently with minimum supervision.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

We are hiring an Asst Engineer/Engineer to maintain and ensure live systems are up and running smoothly 24/7. Candidates should be equipped with technical disciplines in System-Level Maintenance with knowledge of Radio Communications, Basic Networking Skills, Computer/Servers Management, Embedded Systems and/or UPS.

Responsibilities

• Involve in one or more teams in supporting and maintaining systems.

• Report to the Team Lead/Service Delivery Manager to fulfil contractual KPI.
• Assist Team Lead/Service Delivery Manager to deliver contract deliverables within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures.
• Liaison with procurement and vendors.
• Perform after-office hour standby for fault activation.
• Arrange and attend monthly meetings with customers.
• Provide engineering services and support to facilitate equipment adequacy, obsolescence, configuration and design.
• Provide or recommend technical solutions to mitigate RF communication systems/equipment failures.
• Frequent travelling and working at customer premise(s).
• Occasional backfill for Integrated Work Force (IWF) at customer premise(s).

Requirements

• Higher Nitec or Diploma in Electronics/Electrical/Mechatronics/Computer Engineering or equivalent.
• Preferably with 2-3-year experience in related Engineering.
• Positive work ethics and a team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments.
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns).
• Preferably with experience in System-Level Maintenance in the following disciplines: (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills.
• Proficient in MS Office (Words, Power-point & Excel).
• Preferably with Class 3 Driving License.

About SupplyCore:

SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.

To learn more visit here; One Company. One Mission. - SupplyCore Inc.

Job Summary:

As a Contract Support Representative, you will serve as the primary contact for our customers and function as the liaison between customers and agencies in overseeing all orders and issues. You will collaborate with various associates and departments to ensure smooth processing of customer orders and provide solutions with respect to evolving customer needs. You will proactively monitor customers’ accounts for potential growth in sales and services.

Key Deliverables and Responsibilities:

• Through exceptional customer service and regular outreach to our customer base, drives, growth of contract sales and service jobs for new and existing customers. 
• Provide, manage, and document day-to-day communication, support, and problem resolution for all contacts within assigned customer locations while adhering to expected response times and escalation points.
• Maintain expert knowledge of assigned contract(s) to educate customers on contract guidelines & restrictions.
• Use internal systems to manage various aspects of order activity including placing orders, quotes, proof of delivery, and service requests while adhering to the established time limits and metrics.
• Partner with associates to collaborate internally to deliver exceptional service to our customers.

• High School Diploma or GED equivalent.  May include military personnel who have been formerly trained or have relevant experience in lieu of civilian experience. 
• 2 years’ experience in a customer service position. Experience supporting government customers, helpful.
• Excellent written and verbal communication and people skills. Must enjoy and be comfortable with engaging with customers to exchange information clearly and accurately in all situations.
• Highly meticulous and organized to execute multiple tasks at once with different requirements, adhering to deadlines.
• Proven ability to shift focus as needed and independently prioritize.
• Strong attention to detail is needed. Ability to review and understand multiple contracts and different requirements.
• Self-driven and proactive in nature with a strong sense of accountability that takes initiative to complete tasks under minimal supervision.
• Ability to be agile and resourceful and use critical thinking to find creative solutions to customer challenges.
• Demonstrates strong team building qualities such as assisting team members and collaborating with internal departments of varying levels of expertise, when necessary.
• PC proficiency in Microsoft Office (e.g., Outlook, Word, Excel, and PowerPoint).

Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. 

*Please note that this is a 1-Year contract position

What does the job involve?

You will be part of a highly operational cargo and shipping desk in Equinor, responsible to support cargo and shipping operators in Equinor’s global trading activities. The role involves close, day‑to‑day coordination with a wide range of internal and external stakeholders and requires accuracy in systems entries and strong follow-up in a fast‑paced environment.

What will my tasks be?

Within this position, your key tasks will be to: 

• Ensure accurate and timely system entries to record execution of voyages and delivery of cargoes
• Follow-up of vessel daily system forms submissions, liaison with vessel to correct reports entries where required
• Prepare and handle operational documentation related to port calls, cargo operations and voyages
• Process Agency, Port Disbursement, Bunker payments
• Review and approve Inspection Invoices for services performed
• Actively support digitalisation efforts and efficient use of operational and analytical tools
• Maintain high focus on data quality, reporting accuracy and timely information flow
• Contribute to a good working environment
• Have strong engagement with stakeholders, both internally and externally, including Cargo/Shipping Operators, Traders, Charterers, Deal handling team, Ship owners, Vessels Masters and Agents
• Be comfortable working in a fast-paced environment with multiple ongoing tasks, tight deadlines and at times irregular working hours

Here's what we expect from you

• Bachelor’s degree in Maritime, Logistics or related discipline will be an advantage
• Strong proficiency in Excel and English
• Trustworthy and reliable, able to deliver on commitments and timelines
• Strong and energetic team player who enjoy engaging with multiple stakeholders across locations and business units  
• Demonstrate a can-do attitude and a solution-oriented mindset
• Analytical and commercial mindset
• Innovative and open to seeking and exploring alternative solutions in close collaboration with others  
• Comfortable managing multiple systems and interfaces

*Please note that this is a 1-Year contract position

The successful candidate will be part of the Private Bank Trade Support team providing middle office trade settlement support for security transactions and all other settlement related activities. These activities include:

• Liaison with Back Office and counter parties to ensure accurate and timely settlement of Securities Transfers transactions.

• Validate security transactions in PB system prior to instructing processing units.

• Communicate settlement discrepancies/exceptions to Front Office, Back Office and relevant parties including providing instructions and guidance on proper resolution of issue.

• Reconcile cash and security positions with internal and external counter parties on a daily basis and ensure timely resolution of any discrepancy.

• Providing support for opening of accounts, both internal and external, to facilitate settlements.

• Dissemination of corporate action notifications from custodians and ensuring timely receipt of response from Front Office.

• Coordinating with internal and external parties to process client’s portfolio transfer instructions involving different asset classes.

• Maintenance of static data of securities in PB system

• Providing assistance and advice on security settlement subject matters.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted