Company Introduction

Our client is a well-established financial services organisation. They are looking for a permanent hands-on IT Support Engineer (Trading floor) to join their IT Operations team and provide frontline support to business users, with a strong focus on maintaining a stable and responsive trading floor setup. This is a great opportunity for someone who enjoys solving technical issues in a high-pressure environment and wants exposure to trading-related support.

Job Responsibilities

• Provide first-line IT support to internal users and assist with technical issues across desktops, laptops, phones, printers, trading terminals, and related devices
• Respond to technical requests via phone or ticketing system and ensure timely resolution of issues
• Troubleshoot basic hardware, software, and network problems, and escalate more complex matters when needed
• Support day-to-day operations on the trading floor to minimise downtime and ensure users can work smoothly
• Monitor systems and infrastructure health, and follow up on any incidents or alerts
• Track, document, and update support tickets, resolutions, and follow-up actions accurately
• Assist with end-of-day processing checks and ensure reporting activities are completed successfully
• Help with the administration of trading platforms and coordinate with vendors for system enhancements or upgrades
• Work closely with internal IT teams to improve support processes and user experience
• Support incident communication and provide updates to relevant stakeholders during outages or service disruptions

Job Requirements

• At least 3 years of experience in desktop support, IT support, or helpdesk support
• Strong troubleshooting skills across desktop, hardware, software, and basic network issues
• Open to shift work, including coverage for day, afternoon, night shifts, and public holidays when required
• Experience supporting trading platforms or users in a financial services environment will be an advantage
• Candidates without trading support experience may still be considered if they are technically strong in desktop support and willing to learn trading support over time

Why You Should Join Them

• Opportunity to support a live trading environment and gain exposure to a more specialised support function
• Good platform for desktop support engineers who want to move into trading-related IT support
• Stable team structure with direct reporting into the IT Operations lead
• Shift allowance provided, including higher allowance for night shift coverage
• Performance bonus entitlement on top of base salary
• Open to strong desktop support candidates who are keen to learn and grow into a broader support role

JL
Reg. No. R1766249
BeathChapman Pte Ltd
Licence no. 16S8112

About the Role:
Are you the organized force behind a successful team? We are looking for a meticulous Care Coordinator to manage the operational heartbeat of our agency. You will ensure that every document, flight booking, and medical appointment is handled with precision, allowing our consultants to focus on their clients. This is a vital non-sales role that keeps our "Engine Room" running smoothly.

Key Responsibilities:

• End-to-End Processing: Manage the full documentation lifecycle, including MOM work permit applications (e-Service), insurance purchasing, and security bond arrangements. You ensure 100% compliance with MOM regulations.

• Logistics & Travel Coordination: Be the master of schedules. You will coordinate international flight bookings, airport pick-ups, and local transport for SIP training and medical check-ups. You ensure all parties (employer, helper, driver) are informed and confirmed.

• Embassy & Overseas Liaison: Act as the bridge with our overseas partners. You will track embassy contract verifications, monitor "fit-to-fly" medical statuses, and ensure all pre-departure documentation is accurate.

• System & Data Management: Maintain our CRM database with real-time updates. You will scan and organize documents, track application statuses (IPA approvals), and flag any delays immediately.

• Client Support: Assist clients with administrative queries, appointment scheduling, and SingPass/MOM account registrations, ensuring they have a seamless onboarding experience.

Requirements:

• Experience: Prior administrative, secretarial, or operations experience is preferred. Experience in an employment agency (EA) is a huge bonus.

• Licensure: CEI (KAH or Basic) certification is strongly preferred. Candidates without a CEI license must be willing to attend the course and pass the test (company support provided).

• Key Traits: Extremely organized with an eye for detail (you don't miss typos!). You can multitask effectively in a fast-paced environment and stay calm under pressure.

• Tech Skills: Proficient in Microsoft Office and comfortable learning new CRM systems.

• Values: You take pride in "behind-the-scenes" excellence and believe that accurate admin work is a form of care for our clients.

About the Role

Our client is is a leading IT and cloud services provider dedicated to delivering reliable, scalable, and innovative technology solutions to businesses. They are looking for a proactive and customer-focused IT Helpdesk Support professional to join their team. In this role, you will be the first point of contact for users seeking technical assistance and play a key role in ensuring smooth IT operations across the organization.

Key Responsibilities

• Serve as the first point of contact for customers seeking technical assistance via phone or email
• Perform first-level troubleshooting for hardware, software, and application-related issues remotely
• Provide guidance and support to users on basic features and usage of software, hardware, and peripherals
• Carry out basic administrative tasks, asset management, and routine IT housekeeping
• Create, track, and manage IT service incidents using PSA (Professional Services Automation) tools
• Assign incidents to onsite support personnel when necessary
• Ensure timely resolution and closure of IT service tickets

Requirements

• Minimum NITEC or Diploma in Computer Engineering, IT, or related fields
• Preferably at least 1 year of experience in Helpdesk Technical Support
• Fresh graduates are welcome to apply
• Candidates without a diploma but with relevant experience are encouraged to apply
• Strong technical troubleshooting skills in hardware and software issues
• Familiarity with: Microsoft Windows, PC Hardware, Basic Networking, Microsoft 365, Apple macOS (advantageous)
• Preferably candidates specializing in IT/Computer – Network/Software/System or equivalent
• Good interpersonal and communication skills to interact effectively with end users and IT teams

**Only shorlisted candidates will be notified. Remuneration package will commensurate with qualifications and experience.

Working Hour

• Mondays to Fridays: 10am to 7pm

Key Roles

As an Operations Support Officer in school, you will be working in a school to provide operational support in various areas such as:

• Maintain the general cleanliness of equipment and the workplace
• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment
• Operate and maintain basic office equipment and materials
• Any other duties assigned by the supervisor

Requirements

• Prior experience in cleaning, logistics or simple administrative duties would be preferred

• Receptionist

• HR & Office Support

• 1 Year Contract Renewable

• CBD

• $3000 - $3500/mth

Job Scope:

• Act as the main liaison at the front-of-house, ensuring a smooth and professional experience for all visitors and stakeholders.

• Coordinate day-to-day communication, including phone and email enquiries, visitor management, meeting arrangements, and transport bookings.

• Ensure the reception and common areas are well-maintained; coordinate office services such as deliveries, name card requests, and maintenance follow-ups.

• Handle administrative logistics for incoming and outgoing mail, including courier arrangements.

• Provide administrative support to the HR function, including staff onboarding and orientation, work pass documentation, interview coordination, offboarding processes, and engagement initiatives.

• Monitor and replenish office, pantry, and administrative supplies.

• Support general office operations and assist with additional tasks as assigned.

Requirements:

• At least 3 - 4 years of relevant Receptionist experience.

• Strong communication and interpersonal skills

• Customer oriented, proactive and detail-oriented

• Confident in liaising with stakeholders across all levels.

• Well-organized and able to multitask in a fast-paced environment.

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Customer Support Engineer (IT)

• 1 year renewable contract
• Work location: Paya Lebar, however you will need to travel island wide based on customer's service request.
• Work hours: Mon - Fri, 9am to 6pm
• Standby - weekly rotation

We are seeking for a motivated individual who has hardware technical knowledge on x86 infrastructure enterprise products to join our dynamic team in Singapore. This position requires a strong blend of technical expertise, customer service orientation, and effective communication skills to play a crucial role in providing technical support, diagnostic testing, repair/resolution of hardware, operating system, virtualization, and infrastructure in dynamic enterprise environments.

• Provide field support based on SLA (24x7)
• Perform standby duty based on rotation basis
• Provide post-sales project implementation, onsite support and coordination
• Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
• Deliver high quality services and customer satisfactions to our clients
• Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area
• Provides timely update of activity list on a weekly basis
• Drive self-improvement and upkeep with the latest technologies and corporate changes on a continuous basis
• Able to work independently with minimal supervision when tasks are assigned
• Any other ad-hoc assigned by superior

Requirements

• Minimum 1 year experience in similar field
• Minimum Diploma holder in an IT related discipline
• Able to lift and move computer parts < 15KG for parts replacement.
• Able to assemble and disassemble a server or desktop computer.
• Able to perform system rack mounting with minimal support.
• Certifications such as CompTIA A+, Server+, or relevant certifications
• Candidates without certification, but possessing substantial x86 hardware experience, will be considered
• Well trained in x86 based systems field engineering, troubleshooting methodology, problem determination and remedial action plan
• Familiar with either Microsoft Windows Server, Linux/Unix, Virtualization solutions and IT infrastructure
• Contributes positively as a team player and align to business goals.
• Experience in independent hardware maintenance, services delivery
• A service-oriented, open mindset
• Thrive in a fast-paced collaborative environment.
• Team player, openness towards different cultures.
• Self-motivated and delivery focused.
• Strong problem-solving and analytical skills.

Preferred:

• Industrial certification from Microsoft (MCSE/MCITP), VMware (VCP), CCNA and any system-based certification from principle (IBM/HP/Dell/Cisco UCS/EMC/NetApp) are a plus

Job Responsibilities:

· Perform administrative tasks, including updating the CRM system.

· Prepare cue cards by inputting client information into the system.

· Coordinate courier service arrangements.

· Provide ad-hoc support to case managers for BAU activities as required.

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 1 year of relevant experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Job Title
Support Engineer – Data Center, Office IT & Audio Video

Location: Singapore & Malaysia

Company: AdvanzIT Technologies

Job Summary

The Support Engineer will play a field-based technical support role across Data Center, Office IT, and Audio Video environments. The position will work closely with remote pre-sales consultants, project teams, installation teams, and customer support teams to provide onsite assistance throughout the solution lifecycle.

This role will involve conducting site visits and assessments, capturing local site conditions, supporting project implementation onsite, coordinating with installation teams during execution, and attending customer locations for troubleshooting and breakdown support when required. The ideal candidate should be hands-on, technically aware, responsive, and comfortable working across customer sites in a dynamic services environment.

Key Responsibilities

1. Pre-Sales Support and Site Assessment

• Assist remote pre-sales consultants by conducting onsite site visits, surveys, and technical assessments.
• Capture and report local site conditions including space availability, mounting feasibility, power points, cable pathways, rack conditions, access restrictions, environmental conditions, and other installation-related observations.
• Share accurate site photographs, measurements, drawings, and field inputs to support solution design and quotation preparation.
• Coordinate with customer representatives onsite to gather required information for proposal and implementation planning.
• Highlight site readiness gaps, risks, dependencies, and practical installation challenges at an early stage.

2. Project Implementation Support

• Support project teams during onsite implementation and execution activities.
• Work alongside installation teams, subcontractors, and project managers to help coordinate site activities and ensure smooth progress.
• Assist in materials readiness checks, delivery coordination, access arrangements, and site-level follow-up during implementation.
• Monitor onsite progress and share regular updates with project and remote teams.
• Help ensure installations are carried out as per agreed scope, site conditions, safety practices, and customer expectations.
• Support basic testing, verification, labeling, documentation, and closure activities during project completion.

3. Onsite Technical Coordination

• Act as the local onsite support point between customer teams, remote consultants, project managers, and installation teams.
• Coordinate site access, work permits, timing alignment, stakeholder communication, and issue escalation during project or service activities.
• Assist in resolving practical onsite issues quickly to avoid delays in project completion.
• Maintain professional communication with customer site contacts and internal teams throughout execution.

4. Breakdown Support and Customer Service Visits

• Visit customer sites in the event of equipment breakdown, service requests, or technical issues.
• Perform first-level troubleshooting and basic fault isolation across Data Center, Office IT, and Audio Video environments.
• Support remote technical teams in diagnosing issues by providing onsite observations, tests, logs, pictures, and physical verification.
• Coordinate with OEMs, vendors, subcontractors, or internal support teams for corrective actions where needed.
• Ensure timely response and professional handling of onsite service incidents.
• Provide clear service updates, findings, and status feedback after site visits.

5. Coverage Across Technology Areas

The role will support onsite activities across one or more of the following solution areas:

• Data Centers – racks, structured cabling, PDU/basic infrastructure, hardware placement support, site coordination
• Office IT – desktop support coordination, network equipment support, IT room/site readiness, device deployment support
• Audio Video – meeting room devices, displays, cameras, speakers, mounting support, cable checks, basic AV troubleshooting

6. Documentation and Reporting

• Submit accurate site visit reports, assessment notes, implementation updates, and service findings.
• Maintain records of customer visits, site conditions, issues identified, and actions taken.
• Share structured feedback with pre-sales, projects, and support teams to improve planning and service delivery.
• Assist with as-built inputs, punch lists, closure notes, and service documentation as required.

7. Customer and Team Support

• Represent AdvanzIT professionally at customer locations.
• Build confidence with customers through timely response, practical support, and clear communication.
• Work collaboratively with sales, pre-sales, project, services, and operations teams.
• Support overall service quality, project completion, and customer satisfaction objectives.

Key Performance Indicators

• Timeliness and quality of site assessments
• Accuracy of field inputs shared with remote teams
• Onsite coordination effectiveness during project execution
• Responsiveness to breakdown and service support calls
• Quality of site visit and service reporting
• Customer satisfaction with onsite support
• Reduction in project delays due to better local coordination
• Support effectiveness across Data Center, Office IT, and AV projects

Candidate Profile

• Hands-on technical experience in field support, onsite coordination, implementation support, or service engineering
• Basic to good understanding of Data Center, Office IT, and/or Audio Video systems
• Ability to perform site surveys, capture local conditions, and support remote technical teams with accurate field information
• Comfortable working at customer sites, data centers, offices, and project locations
• Good troubleshooting mindset and willingness to handle urgent onsite support situations
• Strong communication and coordination skills
• Practical, responsive, and well-organized approach to field work
• Ability to work with installation teams, subcontractors, and customers in a professional manner

Preferred Experience

• 2–6 years of experience in technical support, field services, implementation support, or onsite engineering
• Experience in one or more of the following areas: Data Center infrastructure, Office IT support, AV/meeting room systems
• Familiarity with structured cabling, racks, displays, conferencing devices, network equipment, or onsite IT installations
• Experience in customer-facing service roles is an advantage

Key Skills

• Site survey and assessment
• Onsite coordination
• Project implementation support
• First-level troubleshooting
• Customer site support
• Field reporting and documentation
• Data Center / Office IT / AV support exposure
• Communication and stakeholder coordination

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.

Changi

8am to 5.30pm (Mon - Fri)

$4200 to $5500

Responsibilities:

Support customers and ensure customer satisfaction by:

1. Providing prompt & relevant technical / information assistance to each customer
2. Gather & communicate customers’ feedback concerning product quality, delivery & services to management
3. Highlight / initiate / lead / execute customer satisfaction activities with other departments

Adhere and abide with all company and Customer rules, compliance, quality and safety policies

1. Ensure & practice good housekeeping
2. Observe all safety rules of the company and at customer premises
3. Exercise safety precautions
4. Use approved, safe methods & procedures while working in the factory premises

Perform failure analysis and prepare failure analysis report for each defective product

1. To receive training for competency to perform failure analysis
2. Correctly identify & verify all defective products

Defect & Crisis Management

1. Lead & execute control & containment activities in the event of quality trouble
2. Be familiar with & exercise proper trouble escalation, if the need arises
3. Perform on-the-job task when appropriate (as per training planning)

Requirements:

• Degree in any Engineering discipline, or Diploma in Engineering discipline with 2 years of engineering experience
• Those without experience are welcome to apply as Training will be provided

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

We are looking for a highly skilled and motivated Application Support Analyst to support Retail Applications at our client’s. In this role, you will serve as a critical bridge between our technical teams and our Japanese-speaking stakeholders, ensuring the stability, performance, and reliability of our software applications. You will work in a fast-paced environment, handling complex technical issues while driving continuous improvement across our support and operations functions.

• Provide Tier 2+ application support for production systems, acting as an escalation point for complex technical incidents and service requests
• Triage, investigate, and resolve application issues by analysing logs, querying databases, and collaborating with development and infrastructure teams
• Facilitate requirements discussions and translate specifications and communicate technical concepts in both ENGLISH and JAPANESE with stakeholders in Japan who communicate solely in JAPANESE.

• Write, review, and maintain Java-based scripts or tools to automate support workflows, diagnostic processes, and operational tasks
• Perform data analysis using SQL to investigate application behaviour, identify trends, and support root cause analysis
• Adhere to and champion ITIL best practices, including:
• Incident Management — ensuring timely response, escalation, and resolution
• Problem Management — leading root cause analysis and implementing permanent fixes
• Change Management — reviewing and coordinating application changes to minimise risk
• Monitor application health and performance using tools such as Splunk, or equivalent observability platforms, proactively identifying and addressing anomalies before they impact end users
• Collaborate closely with software engineering, DevOps, and product teams to relay customer feedback and drive systemic improvements
• Participate in on-call rotations and support coverage as required to meet SLA commitments

Expected qualifications:

• Minimum 5 years of experience in a software engineering role or Tier 2+ customer/application support capacity
• Proficient (written and spoken) in ENGLISH and JAPANESE( Min JLPT N2 or above) to facilitate requirements discussions, translate specifications and communicate technical concepts with JAPANESE-SPEAKING ONLY stakeholders in Japan.

• Solid coding knowledge in Java and familiarity with related frameworks
• Hands-on experience with SQL and the ability to write complex queries for data investigation and analysis across relational databases
• Demonstrated experience with ITIL practices, including incident, problem, and change management processes
• Proficiency with monitoring and observability platforms such as Splunk or equivalent tools
• Good analytical and problem-solving skills with the ability to work under pressure in a production environment
• Excellent written and verbal communication skills.