Total 1,025 tech support job vacancies in Customer Service category in The Philippines

Job Summary

You will design and support high-throughput, fault-tolerant data pipelines and perform data reconciliation to ensure accurate financial reporting within banking and financial services.

Responsibilities

• Design and implement high-throughput, fault-tolerant data pipelines for Batch ETL/ELT processes to support data integration and processing needs
• Develop and maintain SQL queries and scripts to manage and manipulate data within Teradata and UNIX environments
• Apply expertise in Teradata FSLDM and data mapping to ensure accurate data modeling and integration
• Perform GL data reconciliation between systems, datamarts, and reports to validate financial data accuracy
• Provide application support focused on banking and financial services, troubleshooting issues and ensuring system reliability
• Collaborate with cross-functional teams to resolve data discrepancies and improve data quality for ledger balance reporting

Preferred competencies and qualifications

• Knowledge of ledger balance reporting to enhance financial data validation and reporting accuracy

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results

Responsibilities:

• Provide end-user support for our Asia Pacific, MiddleEast & Atlantic offices, configuration and deployment of desktop, notebooks, printers and hardware peripherals.

• Active Directory user and group Administration.

• Setup and maintain mobile devices with corporate security software. (Airwatch / Microsoft Intune)

• Setup, maintain and troubleshoot desk phones for staff. (Cisco Call Manager)

• Perform routine preventive maintenance on hardware.

• Assist in maintaining of IT inventory.

• Assist in maintaining in-house software.

• Update system information and installation of software

• Assist in other adhoc duties as and when required.

• Report any IT issues to Line Manager.

• Regular communication and reports to Line Manager.

• Follow processes on joiners, leavers and movers.

• Log and close all cases in Service Now and escalate where needed.

• Work closely with clients and ensure any incidents or request are dealt with in a timely manner.

• Any other tasks as and when assigned by the reporting supervisor / manager.

• Take ownership of all the calls coming to service desk until the case is closed.

• Provide education and training of software to end-users.

• Regular housekeeping of all in house systems and operating procedures.

• Review systems regularly to improve and streamline work processes.

Requirements:

• Minimum 5 years’ experience in a Desktop Support role.

• Microsoft Windows 7, Windows 10 & Microsoft Office 2010/2013 and 2016.

• Microsoft Azure and Office 365.

• Good knowledge of Networking, TCP/IP, DNS, DHCP, SCCM and Ethernet.

• Good understanding on Vmware Horizon View.

• Good knowledge on Active Directory and Microsoft Exchange Server 2007 / 2010 & 2013. (Creating  Users, Security Group Membership, changing an email address etc.)

• Good troubleshooting skills.

• Systematic, organized, meticulous and able to work in a fast-paced environment with tight deadlines.

• Good interpersonal and communication skills.

• Independent, patient and willingness to learn.

• Ability to work under pressure.

• Perform overtime when required. Willing to work on shifts (7am-4pm/8am-5pm/9am-6pm).

We are looking for a POS Support Engineer/Technician to support our F&B and retail clients.

Key Responsibilities:

Install and configure POS systems, receipt printers andkitchen printers

Provide on-site and remote technical support

Troubleshoot hardware, software and network issues

Setup and maintain LAN / router / IP configuration

Perform system maintenance and updates

Prepare basic service reports and documentation

Requirements

Basic knowledge in IT, hardware and networking

Experience in POS system / printer support preferred

Familiar with Windows OS and network setup

Able to work independently and handle customer issues

Good communication skills

Class 3 driving licence is an advantage

Salary Range

SGD $2,500 – $3,000 (depending on experience)

Admin / Sales Support

IT / POS System Company looking for Admin / Sales Support

Job Scope

• Prepare quotation, invoice & delivery order

• Contact customers by phone / WhatsApp

• Follow up quotation and orders

• Basic admin work and document filing

• Coordinate with technician for service jobs

Requirements

• Basic Microsoft Word / Excel

• Able to communicate with customers

• Responsible and organised

• Experience preferred (training provided)

Working Hours

Monday – Friday (Office hours)

Salary

$2,200 – $2,800 (depending on experience)

Interested applicants please **WhatsApp resume

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.

The Technology & Systems Department for Vantage Data Centres is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The IT department is always looking for ways to strike the best balance between technology, performance and cost.  

Vantage Technology & Systems also participates in designing each of our new data centre building’s networking infrastructure, including but not limited to: diverse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels…), wireless AP coverage, etc. If you like getting your hands dirty and helping to design, build and maintain IT infrastructure in a modern data centre, then come work at Vantage. We’re expanding with many new builds!  

Essential Job Functions 

•  To assist with updating and maintaining the ticketing system based on functional and business requirements.  

• To provide telephone, email and field support to internal customers and colleagues providing an excellent level of service to meet Vantage’s SLA. Calls must be logged, prioritised and actioned via the IT ticket system. 

• To ensure that all associated tickets are updated in a timely manner so that the status of logged calls can be monitored, and problem reporting can be done effectively.  

• To be able to identify trends and escalate them to other global team members as well as be proactive in identifying areas for improvement.  

• Ability to identify and translate common escalated issues into employee self-service guide and platform. 

• To assist in the development of the Service Desk procedures and creation of material knowledge base articles  

• To undertake project work assigned by management, and provide regular weekly/monthly reports as agreed, ensuring that the work is done to agreed standards and that any problems are communicated in a timely manner. 

• To undertake the installation, maintenance and decommissioning of computer hardware, software and peripherals ensuring that this is done to agreed procedures and standards and that all relevant documentation is maintained. 

• Frequent contact with employees at all levels of the organization; frequent external contact with vendors 

• To act as an escalation point for 1st and 2nd line support and onward link between our internal customers and Global IT department  

• Assist in maintaining Vantages IT assets provisioning, decommissioning to disposal aligned to the global standards. 

• Support all Site IT equipment (with global support if required) within local and regional offices inclusive of AV equipment, wireless access points, IDF room and scheduled power maintenance outage.  

• Work with external vendors to diagnose, troubleshoot, fix/repair technical issues with software and hardware.

• Assist in the care and maintenance of computing, network and office equipment.  

• Deploy, install, and configure OS and software applications via Autopilot and Pre-provisioning

• Provide new or regular orientation and guidance to users on how to operate new software, collaboration tools, and computer equipment as per the global process.

• Properly escalate unresolved daily issues to appropriate teams.

Job Requirements

• Bachelor of Science degree or equivalent experience preferred.

• Ability to support a Hybrid Cloud Environment. Consisting of Active Directory, Azure and Office 365. 

• Experience working with Android and IOS phones. 

• Excellent English written and oral communication skills. 

• Some travel is expected in the region.

• 4-6 years’ experience working in a global corporate end users/service desk environment in a matrix reporting environment support global user.

• Excellent problem-solving and communication skills 

• Strong prioritization and organization skills with the ability to handle multiple tasks at once including office projects.

• Ability to manage regional vendors for support and maintenance in line with global procurement, support and maintenance standards and agreements.

• Ability to provide step-by-step technical help, both written and verbal 

• Ability to support global users remotely. 

• Experience working with ServiceNow platform is required.

• Work under limited supervision, both independently and within a team environment. 

• Hands-on experience dealing with on Incident, Request, Change and problem management.  Preferably holding a current qualification of at least ITILv3  

• Technical qualifications such as Comptia A+, Network +, Microsoft certification would be advantageous.  

• Experience in supporting networking related issues would be advantages.

Operations Support Staff (School)

Job Description & Requirements

Working location: Beach Road

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• To support day to day operation for level 1 support cases
• To attend onsite with in 2 hours for 3 product line
• To ensure all support case (vendor or passport MA) is within the SLA
• To perform preventive maintenance on the equipment (See product matrix)
• To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• To maintain the maintenance store
• To attend to run rate professional services

Requirements

• Minimum Nitec/Diploma
• 2-3 related working experience

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Role: Desktop Support Engineer L2

JD:
working Hours/Shifts: 12 hrs rotating shift (8 to 8) (day n night)

- Mobility Support Must have Talent / Skills: Good communication and excellent interpersonal skills, Proficient Desktop/Accessories skillset. 

 Incident management, Reporting and Documentation. Must be comfortable working with Android phones.  

Knowledge of MDM is a plus Good to have skill : MDM (AirWatch)

Good to have Talent / Skills: ITIL Process Knowledge Industry 

Preference: WOG Preferred.

IT FINOPS Support Analyst

Quanteam is hiring an IT FINOPS Support Analyst to be seconded to one of our clients in the energy sector.

Location:

12 months in Singapore and then Melbourne, Australia.

About therole:

As a Quanteam consultant, you will be embedded within our client’s IS team, supporting a front-to-back energy trading platform acrossAustralia, Asia-Pacific and Europe. The role involves production monitoring, user support, and contributing to continuous improvement of IT systems.

Keyresponsibilities:

- Monitor the global IT platform and manage incidentsend-to-end

- Coordinate with teams in Europe and Asia in aFollow-the-Sun model

- Support local users on Finance applications (Deal Capture,Invoicing, Margin Call, Accounting ERP)

- Contribute to automation and industrialization of processes

- Maintain and improve operational procedures and monitoring tools

Profile:

- Degree in IT Engineering or Finance

- Experience in application support, ideally in a trading or financial environment

- Strong SQL skills and good scripting abilities

- Knowledge of Windows environments

- Finance/Accounting background is a plus

- Familiarity with NoSQL databases (MongoDB, Cassandra) andC# is a bonus

- Fluent English

The Centre Support Executive is responsible for ensuring the smooth closure and documentation of classes conducted at the training centre. This includes validating, filing, updating, and ensuring data accuracy in the Training Management System (TMS). The role is primarily based at the centre and supports the operational flow between trainers, learners, and internal teams to maintain compliance and administrative efficiency.

Key Responsibilities:

1. Class Closure & Documentation

• Validate attendance sheets, assessment records, and other class-related documents after each course run.
• Scan, file, and upload all required documents into the Training Management System (TMS) promptly.
• Ensure proper filing of learner and trainer records in line with audit and compliance requirements.

2. System Updates & Data Accuracy

• Update attendance, assessment, and trainer information in TMS accurately.
• Cross-check and reconcile class records to ensure data consistency between physical and digital files.
• Flag discrepancies or missing records to the relevant departments for timely resolution.

3. Coordination & Administrative Support

• Liaise with trainers, Training Support team members, and Centre Operations staff to resolve any administrative or documentation issues.
• Support centres in retrieving and verifying documents required for audits or internal checks.
• Assist in other administrative tasks and ad hoc duties assigned by management.

4. Compliance & Quality Assurance

• Ensure class closure and documentation meet SSG, audit, and internal policy requirements.
• Maintain confidentiality and accuracy of learner and trainer records.
• Participate in periodic reviews to improve workflow efficiency and compliance standards.

Requirements:

• Minimum Diploma in Business Administration, Office Management, or related field.
• 1–2 years of administrative or operations support experience, preferably in the education or training industry.
• Strong organisational and time management skills with high attention to detail.
• Proficient in Microsoft Office (Excel, Word, Outlook) and familiar with data entry or TMS systems.
• Able to work independently and as part of a team in a fast-paced environment.
• Good communication and coordination skills.
• Willing to work on weekends based on the class schedule and operational requirements.

• Working Location : Suntec Tower
• Working Day : 5 Days 9 – 6 PM 
• Salary Budget : Junior :$4000 - $5,000 + AWS / Senior : $5,000 - $6,800+ AWS

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director and will work closely with and supporting the principal.
• Ideal candidate from trust consultancy firm, law firm, banking industry or accountancy firm.
• Preferred working experience as legal secretary, trust specialist, corporate secretary.
• Experience in handling trust administrative, legal documents or fund investment are highly preferred.
•  Assist manager in going through legal documents from law firm and reply to outsource lawyer if have any omission.

Job Duties:

1. Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
2. Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
3. Transcript of voice recording of meetings / phone conferences.
4. Draft, review & comments emails / agreements / documents for Executive director’s consideration.
5. Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
6. Monitor and report on regulatory changes and developments.
7. Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
8. Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
9. Assist in office management.
10. Carry out other ad-hoc tasks / projects assigned by Executive Director

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.

Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries, if necessary, seek advice from Sales Solutions Engineers

Coordinate with freight forwarders for the shipment of goods with competitive freight cost.

Job Requirements:

Have a minimum 2 years experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Scope:

• Carry out prescribed therapeutic exercises and activities as instructed by therapist
• Assist therapists in assessing clients’ status for suitability to start therapy sessions or to continue with therapy sessions
• Conduct routine assessments and outcome measures for clients as prescribed by therapists
• Record therapy sessions according to template sets
• Communicate information of therapy sessions to therapists
• Educate clients and caregivers on therapeutic interventions as instructed by therapists
• Maintain cleanliness and safety of therapy areas
• Adhere to infection control procedures and ensure volunteer’s compliance to procedures
• Assist in setting up and carrying out trial of new equipment/ projects
• Other ad hoc duties assigned

Requirement:

• Min Degree in Physiotherapy and above
• Able to start work immediatel or within a short notice

Interested candidates do send in your resume to wendykhoo@recruitexpress.com.sg

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)