Total 1,066 structural engineer job vacancies in Customer Service category in The Philippines

The position holder is responsible for maintaining the confidentiality of all prices and plans and shall not disclose confidential information without the approval of her/his Manager at all times.

Key Tasks:

1) Sales Functions

• Support daily sales quotation and operation.
• Prepare sales quotations and proposal based on technical specifications.
• Follow up sales inquiry.
• Build and maintain good customer relations with existing accounts.
• Actively pursue new sales opportunities.
• Monitor marketplace information and provide recommendations.
• Regular customer visits to position En-Syst as the preferred service provider
• Provide appropriate technical support to customers, consultants, and prospect.

2) Administration and Operational Functions

• Keep good records of documentation, including enquiry register log.
• Co-ordinate and lead meetings.
• Prepare service sales work order
• Lead and execute improvement/new processes and customer service experience.
• Ensure process conformance and local legislative compliance with appropriate standards and authorities.

3) Project Functions

• Conduct site surveys with supplier, contractors & clients for Service Work
• Co-ordinate with supplier, contractors & client for smooth delivery and timely completion of project (Service).
• Attend site meeting and involve in discussion with clients and consultants.
• Work with different technical discipline internal or external vendors to meet technical requirements.
• Carry out any ad-hoc duties as assigned by Management.

Requirements:

• ITE / Diploma in Engineering
• Possess a valid Singapore driving license and prefer to own vehicle
• At least 2-3 years of experience is required in industry sales experience and meeting a sales goal

Personal Competencies:

• Good customer service and relations skill
• Must be pc literate (PPT, Word, Excel)
• Independent, team player with good interpersonal skills
• Good command of English

Key Responsibilities

• Provide L2 application and system support, investigating incidents, alerts, and performance issues to restore services within SLA timelines.
• Troubleshoot complex problems using logs, monitoring tools, and diagnostics; conduct root cause analysis and implement preventive fixes.
• Collaborate with L3 engineers, DevOps teams, and vendors to resolve escalated technical issues and support deployments or releases.
• Monitor system health proactively, execute approved patches/configuration changes, and maintain operational stability.
• Maintain clear documentation (runbooks, SOPs, incident reports) and support compliance, audits, and security best practices.

Requirements

• Diploma or higher in Computer Science, IT, or related field
• Min. 4 years of working experience in application/system support or operations roles.
• Working knowledge of cloud platforms (AWS preferred), databases (MySQL/PostgreSQL), and REST API integrations would be advantageous.
• Strong troubleshooting, analytical, and incident-handling skills in high-availability or mission-critical environments.
• Familiarity with ticketing/on-call processes, change management practices, and operational documentation standards.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) l Outsourcing Team

ScienTec Consulting Pte Ltd - 11C5781

Job Description & Requirements

We are looking for Help Desk Support Engineer (L1) in Singapore. You will be working in Singapore business hours from 8 AM to 5 PM

• 1-4 Years of experience in technical support / service desk
• The individual Service Desk analyst will provide level 1 IT Service Desk support
• Log, categorize, and prioritize incidents and service requests accurately in ITSM platform ServiceNow
• Provide support to end users via phone, chat, email or web
• Ability to diagnose and resolve common hardware/software/network issues
• Familiarity with Windows, MacOS
• Use remote support tools (e.g., Microsoft Teams, Bomgar, RDP) to guide users and resolve issues efficiently.
• Proficiency in troubleshooting tools like Outlook, Word, Excel, and Teams
• Experience with service management tools (e.g., ServiceNow, Jira, Zendesk, Freshdesk)
• Clear Communication Skills and Customer Service Focus
• Hands-on experience with ITSM/ticketing system ServiceNow
• Familiarity with remote troubleshooting tools and techniques
• Strong technical aptitude: Basic knowledge of Windows Devices, Mac OS (Apple devices), Microsoft Office Suite, VPN, printers, and basic networking.
• Adhere to ITIL-aligned processes such as Incident Management, Request Fulfillment, and Access Management.
• Proficiency in Mandarin (spoken and written) is required as this role supports Mandarin-speaking end users across Mandarin-speaking regions. The Help Desk Agent will handle calls, emails, and technical documentation exclusively in Mandarin.

Preferred (Nice to Have):

• ITIL Foundation certification.
• Familiarity with AVD, Citrix, or virtual desktop environments.

Responsibilities:

• Perform regular checks and diagnostic activities on security systems (such as CCTV and access control) to ensure they are in good working condition.
• Set up security equipment, configure systems, and conduct testing on-site.
• Provide both front and backend support for security, video management systems (e.g., Milestone XProtect), and communication infrastructure.
• Attend to, diagnose, and resolve onsite technical issues/faults within established Service Level Agreements (SLAs).
• Prepare daily maintenance reports and maintain accurate records of service activities.
• Comply with company policies and safety regulations, ensuring work does not interrupt production.

Requirements

• Min Nitec in Information Technology, Computer Engineering, or related technical fields.
• Basic knowledge of IT networking, security systems, and troubleshooting

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Technical support to customers including commissioning, installing, and testing of medical equipment.

• Researching, evaluating, and recommend upgrades and service contracts to customers.

• Resolve problems/train customers on the features of the equipment they have purchased.

• Handle phone enquiry and support for customers during office and after office hours.

• Attend to daily service requests, breakdowns, and service support to marketing.

• Preventive Maintenance for medical equipment and support sales in workshops/events/seminar etc.

• Communicates with reports to HQ for more complex troubshooting.

• Study Engineering Change Notice, Implement Technical Service Recalls & communicate with HQ.

• Diploma/Degree in Electronic/Electrical with knowledge of DICOM, HL7, RIS, PACS is preferred

• Knowledge in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography systems
  

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Responsibilities

• Perform maintenance, service, and repair on a wide range of industrial gearboxes and power transmission equipment.
• Disassemble, clean, inspect, repair, test, document, reassemble, and package equipment according to standards.
• Diagnose faults and determine root causes in industrial and wind power transmission systems with minimal supervision.
• Provide technical guidance to customers and colleagues to ensure optimal operational outcomes.
• Adhere to safety regulations and maintain a safe working environment at all times.
• Travel frequently to client sites to provide field service and technical support.
• Engage in continuous learning and professional development, including OEM training programs.

Job Requirements

• Trade qualification as a Mechanical Fitter or equivalent.
• Solid industry knowledge and technical expertise in power transmission systems.
• Strong customer service skills with a professional and proactive approach.
• Safety-conscious, with a thorough understanding of workplace safety standards.
• Ability to read engineering drawings and operate workshop measuring instruments.
• Results-oriented with effective workload and time management skills.
• Basic computer literacy.
• Dedicated, reliable, and able to collaborate effectively within a team environment.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

The Company

We are seeking an experienced IT Support Engineer to provide advancedend-user and infrastructure support while acting as the local lead forsite-based IT initiatives. This role combines hands-on technical support withownership of networking coordination and on-site technology projects.

The Role

·       Oversee basic networking and infrastructureoperations, including monitoring network connectivity and performance.

·       Provide hands-on support for Wi‑Fi and LANtroubleshooting, assist with switch and port patching, and coordinate withNetwork Engineering teams for escalations, incident resolution, and plannednetwork changes.

·       Act as the local IT lead for site-basedprojects, supporting end-to-end delivery of deployments, hardware refreshprograms, network uplift initiatives, and workplace technology improvementsfrom planning through execution.

·       Deliver advanced technical support acrossWindows, macOS, and Linux environments, resolving complex incidents and servicerequests beyond standard first-line support scope.

·       Diagnose and troubleshoot hardware, operatingsystems, and application-level issues to ensure high availability and minimalbusiness disruption.

• Work closely with regional and global IT teams to ensure alignment with IT standards, security policies, and operational best practices.

Your Profile:

·       Diploma or Bachelor’s degree in InformationTechnology, Computer Science, or a related field.

·       3–5 years of experience in IT support orhelpdesk environment.

·       Proven experience in an IT Support Engineer,Desktop Support, or similar role supporting heterogeneous environments.

·       Strong practical knowledge of LAN/Wi‑Fitroubleshooting, basic networking concepts, and infrastructure support.

·       Hands-on experience supporting Windows,macOS, and Linux operating systems.

·       Experience supporting site-based IT projectssuch as deployments, hardware refreshes, and office technology improvements.

·       Ability to operate independently on-sitewhile coordinating effectively with remote Network and Infrastructure teams.

• Strong problem-solving skills, clear communication, and a service-oriented mindset.

Apply Today

Please send your resume, in WORD format only and quote reference number DC13408987,by clicking the apply button. Please note that only short-listed candidateswill be contacted.

Robert Half International Pte Ltd.  Co. Registration no.:200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registrationno.:  R22108655

Summary:

The Level 2 Engineer will provide operational and application support for mission-critical 24x7 systems. This role involves incident and problem management, change and patch management, documentation, configuration management, testing, and knowledge management. The engineer will ensure system availability, perform root cause analysis, and maintain operational documentation.

Requirements:

• Provide Level 2 support operations for mission-critical systems and infrastructure.
• Troubleshoot and diagnose incidents escalated from Level 1 support.
• Ensure adherence to SLAs and system availability.
• Investigate and resolve application incidents, perform root cause analysis, and document resolutions.
• Monitor application logs and integration points such as REST APIs and message queues.
• Perform application health checks and liaise with Level 3 support for complex issues.
• Manage P1/P2 incidents within SLA, perform post-incident reviews, and recommend fixes.
• Conduct operational impact assessments and present changes to the Change Advisory Board.
• Perform patch management, including readiness, stakeholder coordination, and post-patch validation.
• Maintain operational and configuration documentation, including SOPs, incident response checklists, and knowledge base articles.
• Ensure environment consistency across DEV, IVVQ, ISO-PROD, UAT, and PROD.
• Conduct operational readiness testing and post-change verification.
• Document resolutions and contribute to the knowledge base.
• Gather logs and system metrics for root cause analysis and use diagnostic tools to analyse application behaviour.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
• At least 5 years of experience in Level 2 support for mission-critical 24x7 production environments, preferably in the public sector.
• At least 2 years in a team lead or supervisory role, coordinating tasks and mentoring junior engineers.
• Proven experience handling P1/P2 incidents and managing post-incident reviews.
• Certification in Red Hat Enterprise Linux or Kubernetes is a plus.
• Strong knowledge of RHEL and Windows Server, networking fundamentals, middleware, and infrastructure (Nginx, Kubernetes, Docker, Spring Boot).
• Experience with message queues (IBM MQ, Kafka), programming languages (Java, C#, Golang), and databases (SQL Server, PostgreSQL).
• Familiarity with ITIL/ITSM processes, security awareness, and DR/HA concepts.
• Strong technical, leadership, communication, and collaboration skills.
• Ability to maintain composure under pressure, attention to detail, and a continuous learning mindset.
• Eligibility to obtain G50 security clearance;

1. Senior Service Engineer (Generator)

• Commissioning of system at customer site and assistance on factory test for special projects.

• Investigates root causes of engine failures and recommend solution.

• After sales technical support and site service & training to distributors and dealers. 

• Maintenance and inspections to prevent equipment failures & ensure optimal performance.

• Create detailed service reports, logs, and other documentation related to field service activities.

• To understand of company products, services, and related technologies.

• Guidance and training to junior field service engineers and other technical personnel.

• Communicate with customers/stakeholders and evaluate their technical capability.

• Drive process improvement and contribute to the development of better service procedures.

• Diploma/Degree in Mechanical/Electrical with 5 years of relevant experience.

• Knowlege in power generation products and able to travel within APAC region.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

• 5 working days
• Location at Gul Circle
• Transport Provided
• OT + AWS + Variable Bonus + Yearly Increment

Responsibilities:

• Oversees and executes repair, maintenance, and troubleshooting operations in both outdoor and indoor environments.
• When outdoor repairs are not required, tasks are performed within the company workshop.

Qualifications:

• Degree, Diploma, or Certificate in Electrical and Electronic Engineering, with knowledge of AC & DC motors, single-phase and three-phase systems, lead-acid and lithium batteries, electrical control circuits, and hydraulic systems.
• Experience in customer support.
• Strong teamwork and communication skills.
• Possession of a driving license will be an advantage.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Service Desk Analyst/ Call Centre Agent x 3

Job Description

We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Involved in acting as a single point of contact to Customers/Users and Third party service providers.
• Responsible for monitoring enterprise IT Network, Systems and Servers.
• Handle Hotline Calls and e-Mails within agreed timeline.
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
• Maintain documentation and comprehensive records of issues and problems

Requirements:

• Minimum Higher NITEC in Information Technology or related field of study
• 1 to 2 years of working experience. 
• Good experience in handling Call Ticketing.
• Strong teamwork and communication skills
• Excellent customer service skills and good phone etiquette.
• Prior experience in Network Operations Centre (NOC) environment preferred
• Able to work 12-hour Rotating Day and Night shift working including weekends and Public Holidays
• Only Singaporean

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : jeline@starcareerconsulting.com

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

[Order Number: 1480805-R]

Responsibilities

• Perform on-site installation, preventive maintenance, and troubleshooting of semiconductor equipment at customer facilities.
• Diagnose technical issues and carry out corrective actions to minimize machine downtime and ensure optimal performance.
• Provide technical support to customers, including system calibration, parts replacement, and documentation of service reports.

Requirements

• Non-experienced candidates are welcome to apply.
• Comfortable working in a cleanroom environment.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Sin Rou

EA Personnel Registration Number: R22106434

EA License no.: 07C5771

• Conduct inspections and audits on construction machinery across infrastructure project sites.
• Troubleshoot and diagnose mechanical or operational faults in heavy equipment, carrying out minor repairs and part replacements when required.
• Coordinate with external vendors and suppliers for major repairs or servicing of damaged machinery.
• Perform routine maintenance activities such as cleaning, lubrication, and scheduled servicing to ensure equipment reliability.
• Prepare audit findings and technical reports for management, and support equipment evaluation, vendor assessment, and improvement initiatives.

Requirements:

• At least 5 years of relevant experience in heavy equipment or machinery maintenance/management.
• Strong troubleshooting and diagnostic skills for construction equipment.
• Good communication skills with the ability to coordinate with site teams and external vendors.
• Solid understanding of equipment specifications, safety standards, and applicable regulations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740