Service Sales Engineer

Nordan Marine (S) PteLtd is an international maritime service company that service and repairs mechanical and electrical cargo equipment on LPG, LNG and LEG gas carriers worldwide.

With reference to the Managing Director, we are seeking an experienced Service Sales Engineer to support and drive our continued expansion in the APEC region.

Your Main Responsibilities:

• Identify, develop and manage customer relationships within the Marine industry.
• Participate in sales activities and support deal closing with customers.
• Organize and participate in relevant sales/technical meetings with customers.
• Collect and share market intelligence and competitor insights within dedicated territory, in cooperation with our head office in Denmark.
• Support sales activities across the APEC region, with approximately 20-30 days of travel yearly to meet up with customers.
• Create quotations for spare parts.
• Create quotations for service estimate.
• Manage order handling and support the quotation process including identifying required spare parts (drawings, part numbers) and providing sales materials, pricing and delivery timelines for both new and existing projects.
• Coordinate, follow-up and close service requests.

Job Requirements:

• Possess minimum Diploma in Engineering (Mechanical, Electrical, Marine etc.)
• Relevant industry experience - Experience in marine spare parts sales is an advantage.
• Strong technical knowledge of marine equipment and systems.
• Technical competence and problem-solving ability.
• Negotiation and deal-closing skills.
• Strong presentation skills, goal-oriented with an understanding of service and customer focus, and with the ability to handle several tasks systematically without losing track.
• Customer-oriented with a service-minded attitude.
• Able to work independently and manage multiple tasks.
• Strong communication (both technical and non-technical).
• Knowledge of spare parts and service process.
• Proactive, self-motivated, and a strong team player.
• Positive, reliable and possesses a good sense of humor.
• Proficient in documentation and Microsoft Office applications (Outlook, Word, and Excel)

We offer:

• A demanding yet attractive position in a company with global ambitions, orderly conditions, and motivated/experienced colleagues.
• Personal development opportunities.
• Competitive salary and benefits based on experience and qualifications.
• Regional business travel opportunities.

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Service Sales Engineer (Retrofit)
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Carry out project design work (including selecting and sizing equipment) and support project development based on customer requirements
• Understand the HVAC work scope for bidding and tender submissions
• Conduct site surveys and take site measurements; attend pre-bid walkthroughs when needed
• Attend tender clarifications or interviews when required
• Work with the Manager to develop the project plan, budget, and schedule
• Coordinate with Sales / Customer Consultants / management to prepare project proposals, tender submissions and clarifications, and contract documents
• Work with Sales / Customer Consultants to prepare quotations and follow up on retrofit service opportunities with customers
• Track project progress regularly and prepare status reports for management
• Work with Sales / Customer Consultants and management to ensure projects are completed within the approved budget and timeline, and according to plans and specifications
• Propose cost-saving ideas while maintaining quality and productivity
• Source, liaise, and negotiate with suppliers and vendors on quotations and requirements
• Compile supplier quotations, review and compare quotations, and prepare costing sheets
• Maintain good working relationships with subcontractors, vendors, and clients
• Maintain estimating records and unit costs for all projects
• Prepare the Bill of Quantities (BOQ)
• Follow company policies and workplace safety requirements to support efficient operations
• Research and recommend suitable new technologies to support project development work
• Perform other duties as assigned

APPLY NOW!!!

• Degree / Diploma in Engineering or Building-related studies
• Relevant experience in the HVAC / ACMV industry, with working knowledge of HVAC / ACMV systems
• Knowledge of different types of HVAC systems and their components
• Able to read and understand mechanical drawings and other construction documents
• Knowledge of commercial HVAC / mechanical contracting
• Minimum 2–3 years of relevant experience
• Project management knowledge/experience is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82097 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Perform on-site start-up, installation, commissioning, and preventive maintenance of semiconductor equipment at customer locations
• Diagnose and troubleshoot equipment issues to minimize downtime and ensure optimal system performance
• Implement continuous improvement initiatives to enhance machine reliability, efficiency, and productivity
• Adhere to established work schedules, standard operating procedures, and documentation requirements; maintain accurate service records and reports
• Provide technical training and support to customers’ engineers and technicians to ensure proper equipment operation and maintenance
• Carry out additional duties as assigned by management to support business objectives and operational needs

Requirements:

• Min Nitec/Diploma in Mechanical Engineering or a related engineering discipline
• Strong technical aptitude with excellent analytical and problem-solving skills
• Customer-oriented mindset with effective communication and interpersonal abilities
• Responsible, proactive, and a strong team player with a positive attitude
• Demonstrates initiative, commitment, and reliability in completing assigned tasks
• Willing to travel overseas for work assignments, training, and technical support

Interested applicants, please click on “Apply Now” or submit your resume to ref68@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: John Angeline

EA Personnel Reg No: R1544851

Responsibilities:

• Drive the expansion of the engineering plastics business in ASEAN and India by applying deep technical industry knowledge and data.
• Deliver comprehensive technical solutions, including part design analysis (CAE), tooling, injection molding
• Investigate the mechanical and physical properties of materials using scientific instruments for new product development.
• Provide technical data, competitor comparisons, and post-sales advisory to support commercial activities.
• Conduct failure analysis, benchmark testing, and defect investigation through various testing methods.

Requirements:

• Diploma or Degree in Polymer Science/Engineering or a related field.
• Mandatory knowledge of Polymer/Plastics technology.
• Minimum 3 years of experience in plastics injection molding and chemical analysis.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Carry out daily hands-on maintenance and inspections to ensure all assigned tasks are completed in accordance with service requirements, safety standards, and SUBSAFE procedures.
• Perform troubleshooting and rectification of mechanical and marine diesel systems, including removal, servicing, installation, and system tightness testing.
• Conduct joint inspections and acceptance with ship representatives, and coordinate with ship crews to perform functional testing of ship systems.
• Execute replenishment of submarine supplies, including gases, fuel oil, lubricating oil, and hydraulic oil.

Requirements:

• Preferably at least 3 years of relevant working experience; candidates without prior experience are welcome as training will be provided.
• Proficient in the use of mechanical tools and equipment including spanners, ratchet wrenches, lever blocks, and chain hoists.
• Able to read and interpret technical documents such as 2D assembly drawings and schematic diagrams.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R22104949 KOH SHI MIN, JOAN (XU SHIMIN)

For candidates who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Conducting service and calibration procedures for spectrophotometers, color readers, illuminance meters, and light meters.
• Performing calibration, repair, and maintenance tasks in accordance with standards set by the manufacturing facility in Japan.
• Executing adjustments, alignments, replacements, and repairs of equipment and components as per equipment manuals and schematics, utilizing appropriate soldering tools.
• Providing precise technical support by responding to customer inquiries via phone and email.
• Ensuring accurate data entry and completion of service reports to comprehensively document all repair and calibration activities.
• Monitoring repair cases to guarantee timely completion within the turnaround time specified by the factory guidelines.

Job Requirement:

• Minimum Diploma in Electrical & Electronics Engineering or relevant
• Minimum with 2 year working experience in CCTV/ Security Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

IT Remote Support Engineer

• Work location: TPY (nearest MRT: Caldecott)

• Industry: Healthcare/Medical Devices.

Responsibilities:

• Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.

• Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up.

• Documents all service activities thoroughly, including diagnostic procedures, troubleshooting steps, resolutions, and case statuses, maintaining comprehensive records that support effective case management and future reference.

• Identifies and escalates more complex issues that require additional expertise, providing a detailed account of the troubleshooting performed and collaborating with senior engineers or management to facilitate resolution.

• Ensures all technical support activities are performed in strict accordance with regulatory guidelines, clearly communicating proposed solutions and actions to customers to ensure transparency and compliance.

• Participates in advanced training programs and continuous learning opportunities to deepen technical knowledge and enhance the ability to troubleshoot and resolve more complex issues within the assigned modality.

• Works collaboratively with cross-functional teams, sharing technical insights and best practices to improve service delivery processes, contribute to team success, and enhance overall customer satisfaction.

• Operates under direct supervision in managing and resolving customer issues, applying technical knowledge and judgment to make informed decisions while seeking guidance for non-routine challenges.

• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.

• Any adhoc dutied as assigned by team lead.

Requirements:

• Diploma, Bachelor's Degree in Engineering, Medical, Science related field, with 2 years of relevant experience.

• Excellent communication and interpersonal skills.

• Positive attitude and enthusiasm to learn and ability to work in a team.

Preferred Skills:

• Regulatory Compliance

• Data Analysis & Interpretation

• Root Cause Analysis (RCA)

• Troubleshooting

• Service Operations

• Technical Documentation

• Customer Service

• KPI Monitoring and Reporting

• Product Installation

• Product Repair & Maintenance

BASIC FUNCTIONS
To provide lead on-site acceptance testing, commission, diagnose, troubleshoot, repair and maintenance at customer site. He/she is to also provide training, supervision and coaching to junior service engineers (internal and distributors) to enhance their technical competency. Responsible for driving continuous improvement in Aftermarket process. Investigate and handle customers’ complaint and product failures. Providing technical support and advice to distributors and end customer.

SPECIFIC RESPONSBILITIES

• Ensure all work is performed in accordance with safety regulations and company policies.
• Lead / Attends to commissioning of System Project at customer site.
• Provides technical assistance on factory test of special projects.
• Investigates root causes of engine failures and recommend solution.
• Provides after sales technical support and site service to distributors and dealers in a timely manner
• Perform routine maintenance and inspections to prevent equipment failures and ensure optimal performance.
• Create and maintain detailed service reports, logs, and other documentation related to field service activities.
• Maintain a deep understanding of the Rehlko's products, services, and related technologies.
• Provide guidance and training to junior field service engineers and other technical personnel.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors
• Evaluates distributors and dealers’ technical capability.
• Communicate effectively with customers, internal teams (engineering, sales, customer support), and other stakeholders.
• Drive process improvement and contribute to the development of better service procedures.
• Performs any other service and training duties as and when assigned

QUALIFICATIONS / REQUIREMENTS

• Diploma/degree in Mechanical / Electrical Engineering with at least 10 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possesses strong presentation skills, strong verbal and written communication skills
• Possesses strong customer service orientation, enthusiasm for power generation products

WORKING HOURS / LOCATION

• 5-day work week
• 8.30am to 5.15pm
• Located in Jurong East

OTHER BENEFITS

• Annual leave - 15 days up to 21 days
• Medical, dental, optical and annual health screening benefits
• Other allowances applicable

Salary is commensurable to educational qualifications and working experience of the candidates.

Interested applicants, please attach your resume with your current salary, expected salary, reasons for leaving and notice period upon application.

(Please note that only shortlisted candidates will be notified)

Our client is an MNC specializing in safety equipment for the maritime industry.

Responsibilities

• Conduct service and commissioning work onboard Ships, Offshore installations and at yards
• Provide technical services and remote assistance to customers, partners and colleagues.
• Cover the full end to end of work preparation : problem description, documentation, software
• Cover the full end to end of work closing : signed service report, customer satisfaction, prepare documents for invoicing
• Managed all EHS requirements and issues ensuring a safe working environment and condition compliant with local regulations
• Ensure that policies, standards, rules and job safety analyses are carried out prior to execution of safety critical tasks
• Report any incidents or near-misses if required

*Candidates with fire safety experience will be preferred
*Bachelor level. Electronics & IT/network, System integration - or similar.

No working or local/global travel limitations

Please send across your most updated CV, only candidates with the relevant experience will be considered.

(Brunel International South East Asia Pte Ltd, Registration Number: 199603098R | Company License Number : 16S8067 | Eve Ng EAP Registration Number R2198025.)

We are looking for IT Support Engineers who possess a strong understanding of fundamental IT concepts, proficiency in operating systems like Linux and Windows, expertise in hardware management, and outstanding problem-solving abilities.

This position entails monitoring and maintaining the functionality of company computer systems, which includes installing and configuring hardware and software, as well as troubleshooting technical issues.

Essential Skills:

1) Proficiency in hardware installation/troubleshooting, including resolving memory issues, display problems, HDD installation/replacement, etc..

2) OS installation including various versions of Windows and Linux.

Demonstrate the ability to work well with others :

· the ability to work well with others.

· Knowledge of computer operating systems, hardware, and software.

· analytical thinking skills.

· Knowledge of engineering science and technology.

· to be thorough and pay attention to detail.

· customer service skills.

· excellent verbal communication skills.

The International Service Engineers for Heat & Gas Systems will provide technical service on PureSOx Exhaust Gas Cleaning installations, as well as on Smit LNG and other Inert Gas Systems. Main responsibilities includes:

• Execute international and local field service jobs within the Heat & Gas Systems portfolio that are requested through the International Marine Service Desk;

• Perform troubleshooting, to solve the customer’s problem, with full autonomy within the job scope on board of vessels in the requested port; if needed, sail with a vessel until the problem is solved;

• Change components, upgrade equipment and control systems, perform re-commissioning, perform safety checks and adjustments, and advise and coach customers and crew in product usage;

• Execute Inspections, Condition Audits and Sensor Exchange;

• Consult if needed Global Technical Specialists before, during and after the field service;

• Build relations to customers and crew;

• Report and document performed field service as per guidelines;

• Pick-up and bring bookings, VISAs, permits, spare parts, equipment etc. needed to perform the field service;

• Work together with other International Marine Service Organization members as a team, and act as a technical support backup to Global Technical Specialists and Global Coordinators if so required; use and support the ISE network pro-actively, share findings with colleagues;

• Travel to execute marine service jobs, participate in trainings, team meetings etc., primarily in the own region (Asia) but also globally when needed.

Job Description:

• In charge of providing after-sale service and support with the highest standard of professionalism and efficiency to achieve total customer satisfaction.
• Responsible for performing installation, retrofit & upgrade, preventive maintenance, troubleshooting and repair for electronics assembly and inspection equipment.
• In charge of diagnose technical problem, determine the solution and assist customer in implementing the fix.
• Responsible for conducting on-site evaluation for electronics assembly and inspection equipment at customer sites.
• Responsible in supporting sales in technical support and application of products.

Requirements:

• Min Diploma in Electrical/ Electronic in Engineering
• Min 2 years of experience in Electronics and Semiconductor or Automation industry

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of performing routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficienc
• In charge of diagnose mechanical, electrical, and control system issues and implement effective solutions
• Responsible in executing commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Responsible in providing exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Taking charge of preparing and submiting detailed reports outlining service activities, findings, and recommendations for future improvements.
• Available to respond to chiller breakdown calls during assigned standby shifts.

Requirement

• Min Diploma in Engineering and relevant
• Min 3 years of experience in chiller maintenance, commissioning, or HVAC

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900