Total 1,074 software engineer job vacancies in Customer Service category in The Philippines

• Provide technical support via phone, chat, email, and onsite visits, including troubleshooting and fault diagnosis.
• Coordinate with team members and vendors to resolve complex technical issues.
• Communicate technical information clearly to non-technical customers.
• Stay updated on IT and security products, solutions, and industry trends.

Requirements:

• Diploma in IT or equivalent
• At least 2 years’ hands-on experience in networking or cybersecurity support.
• Motivated, fast learner, and passionate about technology.
• Able to work on the following rotating shifts:
  7.00am - 4.00pm
  9.00am - 6.00pm
  2.00pm - 11.00pm

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Service Engineer

• Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers
• Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory.
• Support for establish of service management and service centre for local and export market.

REQUIREMENTS

• Diploma in Engineering or related discipline with minimum 2 years of experience

Salary: $3500

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Job Responsibilities

• Support the achievement of service sales/solutions target
• Identify and create new opportunities and work with sales / service leaders and account teams (where applicable) to continuously increase prospect and opportunity funnel
• Conduct on-site installation and commissioning of automation equipment
• Conduct training on operation, setup and maintenance of equipment at site
• Provide after sales technical and support activities of equipment
• Conduct product application testing for customers
• Develop and build relationships with customers to achieve business objectives (solution provider)
• Identify emerging markets and market shift while fully aware our product/ client and competition status
• Update pipelines and status weekly to department

Job Requirements

• Has experience in trouble-shooting electrical control
• Will be able to travel overseas on short notice
• Able to work independently, possesses initiative & able to work well in a team setting
• Has good communication skills

Education & Experience

• Diploma in Electrical / Electronic / Mechatronics
• Minimum 3 years experiences in SMT, Semiconductor or Automation Machine

•  Position : Service Technician/ Engineer (Electronics/Electrical /Microelectronics) - ALL WELCOME
•  Location : KAKI BUKIT /Island wide/ Sembawang
•  Working hours : 5 days work week; Monday - Friday, 830am to 500pm
•  Salary (commensurate with experience) : Gross up to $4700 (Basic up to $4000 + Transportation Allowance)
•  Duration : 2 years Contract
•  Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT

Main Responsibilities:

• Install, service, and maintain equipment at customer sites.

• Provide troubleshooting and technical support.

• Prepare service reports and attend weekly technical meetings.

• Handle service jigs and assist senior engineers in advanced tasks (e.g., robot teaching).

• Participate in 24/7 standby support on a roster basis.

• Perform shift work and ad-hoc delivery tasks when required.

Requirements:

• ALL WELCOME - Training Provided

•  Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience

•  Cleanroom working experience preferable but not a must

• Bilingual in English and Mandarin to liaise with Mandarin-speaking clients who communicate only in Mandarin

Send your resume via Email to Jane@searchpersonnel.com.sg

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Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Well Established Company
• Basic $3000 - $3500 + Incentive + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas
• Working days: Monday to Friday (8am to 5pm), Saturday (8am to 12pm)

Job Responsibilities:

• Finding and securing new customers
• Attend to client enquiry, site visit, understand, communicate product value, provide solution, negotiating and close deal
• Track customer interactions and sales data, coordinate efforts with marketing and stay informed about market trends to drive revenue and achieve company growth
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Nitec/Diploma qualification with minimum 1-2 years of relevant experience
• Possess with electrical and crane/hoist basic knowledge will be added advantage
• Preferable possess Singapore driving license

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3600 - $5000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East / On-site
• Working hours : Normal working hours

Job Responsibilities:

Technical Service & Maintenance:

• Perform periodic servicing, maintenance, and troubleshooting of CRAC/WDS systems.
• Diagnose hardware/software faults, identify root causes, and recommend solutions.
• Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

Client Support & Training:

• Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).
• Maintain strong client relationships, particularly with site engineers.
• Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

Documentation & Reporting:

• Complete detailed service reports after each servicing/e-call.
• Submit weekly/monthly reports on work activities, progress, and remedial actions.
• Maintain accurate filing, documentation, and tracking of all service records.

Site & Contractor Management:

• Monitor and manage contractor activities to ensure adherence to safety/operational procedures.
• Review site "Events and Actions," implementing corrective measures as needed.
• Plan, execute, and update daily work schedules.

Safety & Compliance:

• Strictly follow data center safety rules, regulations, and quality standards.
• Ensure all work activities comply with occupational safety guidelines.
• Support ad-hoc tasks assigned by superiors

Job Requirements:

• Minimum Diploma/Degree in Mechanical Engineering or equivalent with minimum 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are hiring under Recruit Express headcount and details of this position are:

Job Title: IT Support Engineer (Contract, up to $3500)

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Requirements:

• Experienced in Microsoft 365 system support.
• Experienced in IT Helpdesk and Desktop support related roles.
• Experienced in hardware, software and network issue troubleshooting.

Interested applicants please send your resume to rita@recruitexpress.com.sg and look for:

Rita Shi Tianhe

Outsourcing Team

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

The Field Service Engineer challenges in a few words

Provide onsite services support as assigned projects / tasks (installation, maintenance, troubleshooting, modification, re-location …)

• Provide engineering consulting / solution to customer.
• Support manufacturing as assigned by Team Leader / Group Manager / FS Director

Duties and responsibilities

• Do Installation / setting up machines, equipment at customer sites
• Do troubleshooting all technical issues
• Do preventive maintenance (OSS)
• Support creating SOPs, work instruction
• Support training new members
• Do all reports related to work (Daily report, travel report,…)
• Support manufacturing works as assigned by Team Leader / Group Manager / FS Director
• Do well management tools and PPEs that company has equipped for each individual engineer 

Service Engineer (Lift)

• Work Location: Various location within Mainland Singapore
• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.45am – 5.30pm
• Monthly Salary: Basic up to $4400 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a globally recognized organization with a strong reputation for innovation, reliability, and customer satisfaction. The company’s commitment to excellence enables the company to deliver world‑class solutions and services across Singapore and international markets.

Responsibility

• Oversee daily service operations and maintenance activities to ensure smooth functionality and customer satisfaction.
• Monitor performance, reduce call‑backs, and resolve recurring issues through preventive and corrective measures.
• Respond to customer feedback and complaints with timely follow‑ups and site inspections to uphold service quality.
• Ensure all service activities comply with company safety, environmental, and quality standards.
• Conduct cost analysis to track resource usage and align operational efficiency with business targets.
• Collaborate with Sales teams to identify opportunities for repairs, upgrades, and value‑added services.
• Lead and motivate service teams through coaching, performance reviews, and ongoing development.
• Build strong communication and working relationships with internal departments, clients, and external partners.
• Support ad hoc tasks and continuous improvement initiatives to enhance service delivery and operational processes.

Requirements

• Diploma/Degree or equivalent in Mechanical, Electrical, Electronics, or Mechatronic Engineering which is recognized by relevant authority
• Minimum 3-5 years of relevant experience in the lift and escalator industry
• In-depth knowledge of lift and escalator systems, including their technology and maintenance procedures.
• Flexible and willing to travel to multiple customer locations as part of service operations.
• Possess own vehicle travel work site
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Responsibilities

• Identify and create new opportunities and work with sales / service leaders and account teams (where applicable) to continuously increase prospect and opportunity funnel
• Support the achievement of service sales/solutions target.
• Conduct on-site installation and commissioning of automation equipment
• Conduct training on operation, setup and maintenance of equipment at site
• Provide after sales technical and support activities of equipment
• Conduct product application testing for customers

Job Requirements

• Experience in trouble-shooting electrical control
• Able to travel overseas on short notice
• Able to work independently, possess initiative and able to work as a team
• Have good communication skills
• Service, PM, Qualification and Repair GC, GC/MSD, HLPC, RRLC & CTC of Agilent Technologies.

Education & Experience

• Diploma in Electrical / Electronic / Mechatronics
• Minimum 3 years of experience with Scientific Instrumentation and GC‑MS/MS (Tandem)
• Strong GC, GC-MS, and GC-MS/MS experience

Semiconductor - Field Service Engineer

• Office Location: Kaki Bukit, Singapore
• Working Hours: Mon – Fri 8.30am – 5.00pm
• Monthly Salary: Base up to $3000 + Allowance + AWS + Variable Bonus (VB)
• Employment Type: Contract

Company Overview

The company is a well-established global leader providing advanced production systems and technical services in the printed circuit board and semiconductor industry. The company uses cutting-edge Japanese technology and offers strong opportunities for learning and career growth.

Responsibility

• Install, configure, and maintain production machinery at local and regional sites.
• Diagnose and resolve equipment issues to ensure optimal performance and minimize downtime.
• Manage spare parts inventory to support timely and effective maintenance activities.
• Travel domestically and internationally for project assignments, training, and technical support.
• Collaborate with clients and internal teams to troubleshoot and resolve technical challenges efficiently.
• Maintain accurate documentation of service activities and provide regular updates to stakeholders.
• Comply with all safety regulations, workplace procedures, and environmental protocols to ensure a safe working environment.

Requirements

• Diploma or equivalent in Electronics/Electrical/Microelectronics Engineering or related fields
• Frequent overseas travel for training and service assignments may be required; candidates with flexibility to travel will be viewed favorably.
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Job Summary

Provide 1st and 2nd level technical support to end users by troubleshooting and resolving desktop, laptop, printer, and email issues. Manage Windows OS versions, MS Office applications, network connectivity, and hardware diagnostics to ensure smooth IT operations.

Responsibilities

• Deliver 1st and 2nd level technical support to resolve desktop client and hardware issues promptly
• Troubleshoot and repair laptop and printer problems to minimize user downtime
• Manage and maintain Windows XP, Vista, and 7 operating systems for optimal performance
• Configure and troubleshoot MS Office applications to support user productivity
• Administer network connectivity and printer mapping to ensure seamless access
• Configure and resolve email messaging issues in Outlook for effective communication
• Diagnose and repair desktop hardware faults to maintain system reliability
• Perform additional IT support tasks as assigned to meet operational needs

Job description

Job Description

• Provide product technical support to customer.

• Communicate with Customer, Head Office, Agent and relevant parties for products supports.

• Support CMP and other equipment.

• Support Ozone Water Generator and other products

Job Requirement

• Minimum 3 years’ experience in engineering, technical support, Field Service role of Semiconductor Industry Equipment.

• Able to work independently, and in collaboration with other team members.

• Positive attitude, willing to learn, can work under stress, good analytical and problem-solving skills.

• Able to perform standby duties

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref59(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Key Responsibilities

• Provide back-office support, such as generating and preparing retrofit and MES quotations.

• Manage spare parts inventory for SEA, including stock planning, ordering, storage, and distribution.

• Support field service activities by coordinating service, repair, and preventive maintenance in line with company standards.

• Troubleshoot and analyze machine performance issues (electrical, mechanical, or process related). primarily through remote support and guidance.

• Provide on-site customer training on equipment operation, safety, and maintenance when required.

• Support customers in process optimization and production ramp-up to ensure product quality and efficiency.

• Perform in-house and on-site test soldering for demonstrations or evaluations.

• Assemble and disassemble machines for exhibitions or trade shows.

• Work closely with regional service and sales teams to ensure customer satisfaction.

• Maintain proper service records, reports, and documentation i.e.: CPK, evaluation report & etc.

• Coordinate and support installation and commissioning activities in collaboration with field service engineers and commission soldering and production equipment at customer sites in SEA regions when necessary.

Requirements

• Bachelor’s degree or above in Electronics or Mechanical Engineering (or related field).

• At least 3–5 years of experience in machine service, installation, or process support, ideally in electronics manufacturing (SMT or THT).

• Understanding of technical drawings, pneumatic & electrical diagrams

• Experience in troubleshooting electrical or mechanical systems.

• Willing to travel frequently within SEA region when required.
  

  
  How to Apply

  Interested applicants, kindly click on “APPLY NOW”

  We regret only shortlisted candidates will be notified.

  Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

  Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

  Trust Recruit Pte Ltd

  EA License No: 19C9950

  EA Personnel: Pang Seng Leng Diana

  EA Personnel Reg No: R1106651